Reviews for E-Z Rent-A-Car in Boston
- All reviews 100%
Sep 22 2016
Pros: Great car at a great price!
Cons: Longish wait in line at the rental place, but the great customer service when I got to the front made it all worthwhile.
Sep 21 2016
Extremely long wait to pick up the car.
Pros: Everything was fine after signing up and picking the car.
Cons: There was a long line and just one counter to check-in. It took over an hour in the line before my turn came to sign and pick-up the car. I needed the car for only 6 hours out of which I wasted 1 hour waiting in line!! Very poor service. But no fault of the person at the counter - she was as fast she could be. There should have been more counters open to serve so many customers waiting in the line!!
Sep 20 2016
Pros: Line was shorter than the other car rental companies. Service was great. I was happy that we ended up getting a Prius because we had a long drive and saved $$ on gas mileage.
Cons: I didn't like that the original quote ($113) ended up being $220 after all the added on fees. I find that misleading.
Sep 16 2016
Cons: Sold me EZ pass for $18. I understood that it is for the whole 3 days. But it end up for a day. So, totally $67+ for nothing. The guy on the counter was very slow and we stay in line for a long time.