Book Payless car rentals in Boston

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Reviews for Payless in Boston

  • All reviews 100%
6.7/10 Good
Based on 173 reviews
  • 6.5
  • 6.9
  • 5.2
  • 6.1

Recent reviews

Most recent
    8.0 Good
    Jul 11 2017
    Pros: Price and convenience
    Cons: Difficulty finding car
    6.8 Good
    Jul 10 2017
    Absolutely horrible customer service
    Pros: The car was nice and clean. And that was the end of the good stuff. I will never work with Avis/Budget/Payless again after the customer service experience.
    Cons: 1) They let me reserve my pickup for 11:00pm. My flight was 10 minutes late, so I arrived a few minutes after 11:00 to find out the counter closes at 11:00. 2) A line of 50 or more customers shows up at the Avis/Budget/Payless counter (same parent company) where 3 associates are working. 2 of them immediately went on break. 3) I waited in line well over an hour in the middle of the night, then by the time an Avis associate got into the Payless system to help me, it was 1:45 am when I finally got in the car. 4) There was absolutely nobody around in the drop-off area when I went to return the car. I again had to wait inside at the pickup counter. I will never work with any of these companies again, even if it means paying more somewhere else.
    2.0 Poor
    Jul 9 2017
    Dishonest, arrogant, dissatisfied
    Pros: Nothing
    Cons: Had a reservation for full size but gave me mid size at the rate of full size No blue tooth in the car. When I asked to split the cost of rental for company expense purpose, staff told other agent I do not have sufficient funds. He assumed the reason for splitting is insufficient funds. Terrible service and rude, arrogant and dishonest staff
    4.0 Mediocre
    Jun 28 2017
    Car Shortage?
    Cons: My flight was delayed. Called Boston location several times to let them know. No one ever answered. I called the national location, they were no help. When I arrived at 11:00pm they had no cars. I was told there was a "car shortage", as though I should have known this ahead of time. I had to wait until almost mid-night to get a vehicle.

Where can I find Payless car rentals in Boston?

15 Transportation Way, Payless car rentals


15 Transportation Way


+1 617 561 0139