Book National car rentals in Boston

Reviews for National in Boston

Recent reviews

Traveler rating

Excellent

14

Good

2

Okay

0

Mediocre

3

Poor

0

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car was greatstaff was helpful

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great servicecustomer service

9.2

Pros:Car was ready and warmed up when I got to the vehicle. Good value for the car we rented, and much better value than if we had rented at the airport. Was able to upgrade on the spot to a larger vehicle.Cons:I didn't read the fine print when reserving and thought this vehicle was at the National rental facility at Logan rather than in downtown Boston. They were not helpful at that counter, and landed up having to pay for a taxi to this location (about $20 each way) and back to the airport after dropping it off (although cost savings on the rental far and away made up for this). Having to drive down seven levels of a parking garage to exit was annoying, but not a deal breaker.Reviewed Dec 29 2017

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6.0

Pros:It is a great location in the city.Cons:The National sign is super small and not obvious that Enterprise is also National. When we went to return the keys. The individual work just said: "What?" instead of asking if they could help or if we were renting/returning a car.Reviewed Jun 19 2016

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2.0

Cons:I was supposed to pick up the car at 6;00 pm. The office closed at 6:00 pm. I was left standing in downtown Boston with NO options. This was outrageous, to rent a car knowing that the office would be closed.Reviewed Aug 1 2017

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9.2

executive islePros:Nice SUV selection in the Executive isle. The car selected was spotlessly clean and had a nice comfortable interior with USB ports, Bluetooth, Apple integration, etc...Cons:Only one or two full size cars, the rest SUVs. The SUV I selected needed some break service. When decelerating from highway speeds it vibrated a little bit. It was not noticeable driving in congested city traffic in Boston, but it becomes prominent on the highway.Reviewed Nov 5 2017

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6.0

Buick Verano rentalPros:The National counter person was responsive and polite, as were the people involved in pick up and drop off of the vehicle.Cons:The Buick Verano was a horrible car that was underpowered and lacking front and rear room space. Both mileage and sight lines were poor. I would not rent this car again, and encourage National to eliminate them from its fleet.Reviewed Aug 16 2017

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10.0

Get there early to avoid long lines!Pros:Arrived at 9am to pick up my rental on a Saturday-- no line, but by 9:30 as I was waiting for another person in my group the line got very long. Nevertheless, got excellent service and they even backed the car out of the parking spot for us, which was helpful because the garage is very tight. We also got the last economy--otherwise we would have been upgraded to a van for free, but that's a lot more gas usage and less easy to drive!Reviewed Aug 23 2016

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4.4

Way overpricedPros:The car brand.Cons:Cumbersome to get car in garage. People rude. Took forever to get car and no other customers. No gas stations within 15 min of rental drop-offReviewed Jun 18 2018

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10.0

Pros:Staff was very helpful, would rent from National again!Cons:We did have to take some of our time to have the oil changed in the rental, not a bad thing but would have been better if we didn't have to worry about that.Reviewed Sep 29 2019

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9.2

Cons:The price of $145 a day for an economy car was ridiculous; holiday weekend.Reviewed Oct 10 2016

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10.0

The service was greatPros:Several cars available to chose. Friendly staff.Reviewed Nov 28 2017

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2.0

National did not honor my Kayak reservation and ovPros:NothingCons:I booked through Kayak for a $220 10 day car rental. When I arrived in Boston they gave me a car and left. When I returned it they gave me a bill for over $600 and refused to reimburse me after showing them the Kayak confirmation email. After speaking to the national rep they only remebursed me $100Reviewed Jan 2 2017

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9.2

Excellent service and valuePros:From outset -great service -car delivered expectations -top class!Cons:Not a lot!Reviewed Jun 7 2017

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• Has the National rental car policy in Boston changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) National will continually update its policies accordingly. Please contact National directly for the latest information. You can find up-to-date information on the coronavirus response of National here: Coronavirus (COVID-19) update from National

• How much does it cost to rent a car from National in Boston?

  On average a rental car from National in Boston costs $87 per day.

• What is the most popular rental car from National in Boston?

  Economy (Hyundai Accent or similar) is the most frequently booked rental car type from National in Boston.

• How many car rental locations does National have in Boston?

  National has 3 rental locations in Boston. Take a look at our National rental location map to find the best rental cars near you.

• Does National have a car rental location at the airport: Logan Intl airport (BOS)?

  Yes

• Does National offer shuttle or airport pick-up services from Logan Intl airport (BOS)?

  Yes