Hertz Car Rentals in Torrance from $23/day

2.0 Poor

Intermediate

Apr 7 2017

Cons: When reserving a car online, it said the Hertz location was open until 6pm. I got there at 5:30, and no one was there. The hotel check in told me they close at 5pm. It needs to be changed online. So I went to a competitor and rented a car there.

2.0 Poor

Compact

Mar 29 2017

My car was given away. Caused alot of distress and

Pros: None

Cons: Service was horrible

2.4 Mediocre

Economy

Mar 19 2017

Cons: Pickup wasnt easy I was late only 2hrs because of traffic jam so they said they rented to some on else which was lie and then they try to give me full size car so I agreed and paid more. The person was in charge didnt even walk tthrough and handed me keys as soon as I opened the car door it smelled like pot , I was very upset. I was driving in freeeway the left side of tire started making noise, I called they send me to nearest airport and that took my another 2 hours so I had a very bad day. I asked for area manager phone and they were hasitate to give me made me more upset. I will never ever rent hetz rental car.

2.0 Poor

Economy

Mar 12 2017

Scam artistd

Pros: Nothing

Cons: Not all hertz are shady but this specific location in Torrance is a BAD IDEA. The guy is a con artist but luckily not s very good one. I'm sure this location will be shut down in a year or so, it's already on it's way from the looks of it.

4.0 Mediocre

SUV

Feb 19 2017

Cons: No walk around car when picking up. Had less than 1/4 tank of gas when I picked it up but didn't bother to call about it. Tried to call several days before rental with some questions and call would not go through As dialed.

4.4 Okay

Economy

Feb 15 2017

Cons: The car smells so bad

4.0 Mediocre

Full-size

Feb 13 2017

Cons: I made a small change in pick up location and the price initially almost doubled. We finally settled on a $50 increase over the quoted price and am still unhappy.

5.2 Okay

Economy

Nov 26 2016

No car

Cons: I had set up a car to be rented at a certain time. 30 minutes after projected pickup I showed up at the counter. I was told there would be no car available for 5.5 hours. I was basically told sorry. You will have to deal with it. I called and complained and was told to just wait 30-45 minutes and hopefully a car shows up. One finally did. I proceeded on my way. However when I book a car, I expect it to be there. If I am charged for not picking a car up then they need to make it right when I book a car and one is not there.

2.0 Poor

Compact

Nov 14 2016

Kayak online service overbooked

Pros: Kayak online service overbookedI had to drive 20 minutes to arrive to a location to pick up the rental only to be told that

Cons: I drove about 20 minutes to pick up my rental, only to be told that my reservations online were invalid, and that all vehicles were booked. The staff was nice and offered an appology, but this was an inconvenience that could have been avoided.

9.6 Excellent

Compact

Aug 31 2016

Pros: The agents both in LA and Seattle were excellent

8.8 Excellent

Economy

Jun 6 2016

Great deal

Pros: The price was great, easy return, and the employee working was very professional.

Cons: I arrived on a Sunday, just after opening to pick up my car there was a line. Only 1 employee was working, and I kept hearing the employee tell everyone that the cars had not been cleaned yet, and it would be an additional 15-20 min. I was in a hurry and took mine without a cleaning. It wasn't too bad on the inside, so it worked out. No other complaints.

6.4 Good

Intermediate

Jan 4 2016

Car smells cigarette

Pros: The car are new and it easy to drop off

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