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900 West Olympic Boulevard, Los Angeles, CA
0.0 mi from
Staff is friendly and effecient.
Valet parking staff was rude
Great location, great amenities, friendly staff. Its a bit pricey, but if you have the money, i highly suggest booking the hotel
Misinformed about parking. Was told it was free upon check-in and ended up getting a bill for $44 upon check-out. Manager said there was nothing they could do.
Location, convenience and price. OUTSTANDING service by the staff! Ongoing construction
The location was great, just a short walk to L.A. live and other downtown venues. Great A/C system that is virtually quiet. Exorbitant rate for parking. The street the hotel is on is under heavy construction making, it dangerous to walk to and drive around. Untrained staff, lots of dear in the headlights looks whenever I asked a question. Low water pressure in shower.
Breakfast lounge was excellent. We were able to check in very early by taking handicapped room. Wifi was good. Room layout was nice and residential aspect was nice. Didn't have to prepay. Microwave didn't work and they didn't have a replacement. Coffee wasn't replenished.
Location is good. Rooms are big Not worth the money. No choice for breakfast, they are offering plastic plates and forks for the breakfast
Location close to convention center and LA Live area. $14 per day service charge
Location was good, one man working at the front desk was polite and helpful No working AC when it was 97 degrees this weekend, front desk woman said no one would be able to check us in after 12 am, front desk woman refused to give us ice even though there is no ice machine accessible to guests, woman working at front desk were constantly rude and unhelpful, rooms and hallways smell like food and are stuffy
Friendly staff, great location for convention center, clean Smallest shower I've ever seen
The location being downtown LA that's all. I don't like that online the hotel room looks 100% different than how the rooms really look. I don't like that the bed was broken right when we walked in. I don't like that they have a sink next to the television set and outlet system (very dangerous). I don't like that the bathroom toilet had urine in it already and the shower grout had hair and a sort of residue on the floor. I don't like that the room smelt musky and dusty. I don't like that the I spent so much for false advertising. All in all I don't like this place. And there is literally no other positive except for the location, that's it.
Hotel was beautiful and incredibly clean. The bed was great and the bathroom was clean but a little outdated. The staff was amazing, especially Andrew who checked us in. The most amazing part though was the pool and the location! The only parking was valet and the pool closed early on weekdays. Bathroom could definitely stand to be updated but was incredibly clean.
The bed was incredibly comfortable. The bathroom was small, felt old, and was dingy. There was a roll of toilet paper by the sink like it was meant to be a hand towel. The floors are concrete and feel unkempt because of their coldness. The decor is also themed but feels cold and dingy, the rugs on the walls were half hung. The worst was the A/C in the window and being hot all night. We ended up running to the ACE to salvage our vacation.
There was a fridge and microwave in my room, the reviews are true. I came in on a greyhound bus with my toddler son and husband. The station was about 2 miles from the hotel. The street was full of homeless people and druggies, but other than that the hotel was close to staples center and many la attractions. We arrived early for check in, and the man was nice enough to let us keep our bags at the front desk until we returned. Shower and ac worked alright. Tv had many channels. Free breakfast consisted of coffee and orange juice, toast with jam and cereal. The beds were stiff, but personally i enjoy firm surfaces. But you can tell they are extremely outdated. The ac was also outdated and noisey, but i made it through the night with no major disruptions. The room was all tile and slippery, but it kept the room cool although it was tough for my toddler to walk without slipping. All in all it can use some improvement everywhere;paint job, molding; etc. Pool was friendly but kindof small. Although the guy was nice enough to let us leave our luggage he was standoffish to letting us use the bathroom before we left or change our son. I also asked about the breakfast and he said since we hadnt paid we werent allowed to use it although we had rooms reserved with credit card. He rushed us out and seemed irritated we were there so early in the morning.
Location to Staples center was great. TV in room didn't work No fitted sheet on the bed. 3 pillows on a queen bed instead of 4.