Los Angeles Hotels in Downtown

Pros: The location was convenient to the end purpose of our stay.

Cons: The staff were poorly trained. We didn't deal with one person who seemed to even act like they cared we were. We travel a lot, and the way the staff behaved put them in the bottom 25% for customer service skills.

Pros: Staff at check excellent. Location next to Staples Center. One block from the 'Pantry' historic diner.

Cons: Ordered lamb meatballs at the bar and they were barely warm. TV in room has mostly grainy low definition channels. Scanning room key in elevator to access floor worked after the third attempt. I won't stay here again. Expected more from this brand.

Cons: Valet parking staff was rude

Pros: Everything is GREAT! Except parking expenses in the area. Try not to drive if possible. Brian

Pros: Clean, modern, friendly staff (at least the ones I had contact with). Convenient location for LA Live events obviously, which was our reason for staying here.

Cons: A bit overpriced if you ask me. The parking is absolutely ridiculous!!! $42 a night! I've paid less for rooms! For the price you pay to stay here parking should be free or at best a minimum fee for guests since there are no alternative parking areas. Room service, way overpriced as usual but the added fees and taxes are ridiculous and the food is just ok.

Cons: Hot water was not working at all. Fixed by the morning but too late for evening activities. Nice to have a coffee shop open so early and the pool area was delightful. Friendly staff.

Pros: Close to stapled center

Cons: No hot water in the room on Friday afternoon, after a day at the gym, and pool. So we went out to dinner and Clippers game without a shower on Friday night. Once returning that night we finally had hot water shower, however no air conditioning. We called 2 times and no one came up to help. No manager response, no nothing. Also cold, hot tube at the pool during the day. Last, gym was closed so we had to go to front desk for key to adjacent hotel in order to use their gym. I’ve stayed at Marriott at least a dozen times before and always consistently great facilities. Eg. Times Square, union square, Anaheim, San Juan. This one had too many problems in one day.

Pros: While the staff was outstanding, the peace and quite was priceless, especially with the chaos of LA Live!

Cons: The mattress was a little firm for my liking, but the bedding was exceptional!

Pros: The staff was very friendly and accommodating to my needs. It is a very nice hotel, and we had a lovely stay. Met all of our needs

Cons: The staff at the pool were a bit rude and not attentive. Took about 45 minutes to get our drink and food after we ordered it, and no apologies were given.

Pros: I love everything about this hotel ,great staff great view beautiful hotel

Pros: Staff is friendly and effecient.

Pros: The room was nice and bed was comfortable.

Cons: The parking is such a rip off. For $42 I almost wanted to go and sleep in my car.

Pros: Loved the comfortable bed, friendliness of staff, and especially the convenient courtesy car! While I normally use Lyft or Uber, I actually found the courtesy car faster and the drivers more knowledgable about the area. I tried both Lyft and Uber and both drivers took long and got lost. If you are here on business, the courtesy car is the way to go, especially as the drivers know the area well, especially the places you need to get to quickly for work.

Cons: Lack of spa facilities. I booked a facial with the Omni Spa expecting there to be actual spa facilities since the price of a facial was as high as any resort spa (sauna, steam room, jacuzzi, waiting room with tea and snacks) but there was none of that. I went down early to the spa area and was told to just come a few minutes before my appointment (there is no where to really hang out for an extended period). The pool outside was uninviting as it was drizzling. And there was just the fitness room down there and a small waiting area for the spa treatment rooms. The facial was very good, but I was just surprised/disappointed with the "spa" area.

Cons: The customer service was amazing. We had an amazing time on our trip. We'll definitely be back.

Cons: the check in staff was rude

Pros: Clean facilities.

Cons: 1. Entrance loop is too narrow with too few valet workers. If they pull up your car, you will be at the back of the loop. You have to wait for half a dozen cars in front of you before you can exit! 2. Extremely uncomfortable beds that offer no support. 3. Staff manages tasks does not offer service level befitting the price of the hotel.

Pros: Location of hotel for what I wanted was good.

Cons: Disappointed to pay for a 4 star hotel and get a 3 star room. I was at the omni for a meeting and extended my stay over the weekend. I was moved to a lower quality room and paid current hotel rates. David

Pros: The 48$ parking fee is simply outrageous.

Pros: Loved my stay at the Omni, it is one of my favorite hotels. I really want to continue to see all the different locations!

Cons: I can't think of anything! Incredible stay.

Pros: Look of hotel

Cons: Location a bit far from things to do.

Pros: Comfortable, quiet, accommodating, responsive, beautiful, safe Interactive and professionl staff Many shopping and dining amenities within easy walking distance A fantastic stay

Pros: Nice lobby, location, staff. Ordered room service, burger was pretty good. Felt like I was in a clean place.

Cons: It was a bit too expensive. There's not much to do near by. Valet was ridiculously priced. And yeah that's all..

Pros: Cleanliness, the staff, facilities, bar, restaurant, the location!

Cons: Mostly great experience! A couple of odd related employee related service issues but no big deal!

Pros: Hotel was beautiful and incredibly clean. The bed was great and the bathroom was clean but a little outdated. The staff was amazing, especially Andrew who checked us in. The most amazing part though was the pool and the location!

Cons: The only parking was valet and the pool closed early on weekdays. Bathroom could definitely stand to be updated but was incredibly clean.

Pros: The location was centrally convenient

Cons: The parking was horrible!

Pros: The hotel was very cute and has a lot of really cool features, chandeliers, lobby, bars, pools etc. all very cool. Room keys are actual keys and in a way that is very cute and old fashioned, it didn't seem as safe, especially with just a chain lock on the inside of the room door, and no deadbolt. The room was cute, beds were comfortable, bedding was clean. Could hear people on the street and cars clearly. So could use some sound proofing. If you went to the hotel for a event or party and didn't stay overnight I think you would be better off.

Cons: Their is no coffee maker in the room and that little luxury would have been really nice since we were never able to use the breakfast during the time they provided. Their was no book talking about nearby restaurants and features of the hotel in the room by the phone, so that was odd. The parking lot was tiny and the spaces were extremely close and we were in a small sports car, so had to pay to park next door $30 one night and $24 the second. The bathroom in the room was tiny and very outdated, the shower curtain had a hole in it and was yellowed from wear. The main thing that I thought was gross was their was several black foreign hairs on the ceiling of the bathroom. I didn't want to call and make a complaint, and I saw the maid was a few doors down before we left so I left her a note with a tip on the bed that said "The room looks great, but their is a few foreign hairs on the ceiling of the bathroom, could you please take care of that? Thank you..." When we returned the note and tip were gone but the hairs on the ceiling remained. I thought it was rude to take a tip and not clean up the hairs on the ceiling. The bathroom was tiny. It wouldn't take long to see them if you looked up. That was my biggest turn off, but maybe the maid couldn't read english?

Pros: quiet, very different from all hotels in the neighbourhood good price

Cons: some rooms are a bit convoluted in shape

Pros: none

Pros: Great atmosphere from the moment you walk inside. Tall ceilings with exotic decor. Lots of character. Tall, beautiful cactus trees outside by a pool that opens at 7am and has a DJ at night. Room is decent -- old-school but memorable. Moroccan style design with lots of mystical colors. No coffee maker or any of that, but they get a pass for being interesting. I paid 250USD a night but that's a bit much. For 150-180USD this would be a good deal. Good location, though there are some sketchy characters / homeless hanging around at night (definitely did not feel dangerous though). Staff was great. Polite and helpful. Subway is just a few blocks away. Overall a good base if you're staying in DTLA, IF you can get the room for around 150USD.

Cons: The bad. They don't use keycards for the elevator or door. As mentioned, there are some sketchy characters outside, and there's lots of people coming inside for the pool parties at night. Anyone could just take the elevator upstairs and potentially kick a door down. Locks seemed kinda weak. No safe in the room, but they have 'em downstairs. Late checkout was 12.30pm and that's pretty BS. Stayed on the 8th floor so sound wasn't a problem, but if you're a light sleeper, don't stay on the lower floors. If you're looking for a sterile place to stay with grandma and the kids, this is not it -- better go with a chain like Hilton or Ritz. But if grandma used to be a hippie and you're fairly open, it's great.

Pros: Nothing, no parking, room smelled like smoke, it was so bad we left and get them to give me my money back.

Cons: Nothing I did not like anything about it. Room was terrable.

Pros: Good staff, lovely old building, great access to convention center

Cons: For $256/night, my room badly needed an update. There were only 2 power outlets - One shared between the TV and the AC and the other was inaccessible behind the bed. This just doesn't cut it in today's day and age, esp for a hotel that at least partially caters to the convention crowd. In addition, the bathroom was tiny and the shower was so narrow that I had to bathe sideways (2.5 feet, I measured.) Plus, there was nowhere in the shower to put items aside from the floor, no soap tray, nothing. I won't be staying here again. I knew it wasn't going to be the Ritz, but this was a tad too far into the 60s for me.

Pros: The bed was incredibly comfortable.

Cons: The bathroom was small, felt old, and was dingy. There was a roll of toilet paper by the sink like it was meant to be a hand towel. The floors are concrete and feel unkempt because of their coldness. The decor is also themed but feels cold and dingy, the rugs on the walls were half hung. The worst was the A/C in the window and being hot all night. We ended up running to the ACE to salvage our vacation.

Pros: I enjoyed the exotic feel of the bar with the Indian decor. The pool area is gorgeous. Had I been able to arrive before 10pm I eould have enjoyed a dip. The water pressure in the shower was phenomenal. The hotel overall had old world charm and a nice bistro style dining area.

Cons: The room smelled like mildew and dust. The bed was horribly pitted from years of bodies on each side. The sheets and pillows smelled like they were stuffed damp into a closet for the day then dried and put on the bed. The carpet was red at one point. Its brown and very dingy now. I wouldn't walk around without socks.

Pros: Everything was beautiful. From our rooms, it is worth upgrading. To the rotating lounge to get a full view of the city. There was something to do all over the hotel. We only left to go to the NBA game! Food, entertainment, night life. The Westin Bonaventure has it all.

Cons: Wish Starbucks carries their normal breakfast items.

Pros: There is no other hotel in the world like the Westin Bonaventure.

Cons: "Complementary" wi-fi wouldn't let me connect under any circumstances! Very frustrating when traveling for business and connectivity is an essential need!!!

Pros: Views were perfect, great dining, walking distance toetro

Cons: Can be confusing when walking around, a little pricey on the breakfast, but the food was great,

Pros: Very beautiful, cool building. Room was very comfortable. Great view of the city.

Cons: Not really near any tourist locations.

Pros: Very luxurious when walking in.

Cons: Room looks clean but there was dust in bathroom and I saw fingernail inbeteen bed and nightstand. Phone was not plugged in and did not work

Pros: Everything sense I checked in the stuff was helpful and very nice I was there for my birthday weekend and they just made it awesome.

Pros: Cool building, nice facilities. The view is amazing and the location is a short ride to good food areas like Little Tokyo.

Cons: Bathroom was tiny, there was a small piece of gum stuck on the carpet in my room.

Pros: While in los Angeles for the day me and my girlfriend decided to stay the night. Found this place in kayak and it was a great deal so we stayed. Best decision of my trip!

Cons: Didn't like that parking was so expensive but you take the good with the bad,

Pros: The Millennium Builtmore had been on my bucket list for years and it did not disappoint. It’s a beautiful, historic hotel similar to those one might find in San Francisco. It’s not like a cookie cutter Marriott or other chain type, it has character all it’s own. I’ll be back!

Pros: The lobby was beautiful.

Cons: The room I stayed in was old. Had a cob web in the corner. Charged $45 for valet parking without notifying me explicitly. Charged 10 a day for wifi access.

Pros: THIS HOTEL IS BEAUTIFUL, THE STAFF WAS GREAT, GOOD LOCATION, FOR DOWNTOWN BUSINESS.

Cons: THE BATHROOM WAS OLD, AND SMALL, NO COUNTER SPACE FOR TOILETRIES, IT ALSO HAD NOT BEEN CLEANED VERY WELL, I'M BLONDE, AND AS SOON AS I WALKED INTO THE BATHROOM, THERE WAS A LONG BLACK HAIR IN THE SINK. STAFF DID COME RIGHT AWAY TO CLEAN. YOU COULD NOT WORK THE REMOTE CONTROL FOR THE TV FROM THE BED, BATTERIES MAY HAVE BEEN LOW, I DON'T KNOW. ICE MACHINE, WAS ON THE OTHER SIDE OF THE HOTEL, AND DOWN ONE FLIGHT OF STAIRS.

Pros: Nice room , but with no view. Lovely hotel.

Cons: Air conditioner was very cold.

Pros: The lobby what's nice as a matter of fact that was the best part of the hotel

Cons: The rooms were too small and my windows were very dirty had to keep the shutters closed

Cons: I wish the hotel had another place to eat

Pros: The staff responded swiftly and courteously to complaints. Grand setting in a historic building.

Cons: Old style facilities, very sound sensitive, but in the progress of remodelling.

Pros: Classy and classic

Cons: not applicable

Pros: Historical, well maintained, beautiful hotel!

Cons: Slightly small rooms, fridge would be good in the room.

Pros: The staff were very friendly, the dining was outstanding, and the hotel itself was gorgeous.

Cons: Nothing about the hotel, just L.A. itself.

Pros: The room was very comfortable and in general very nice. The staff was extremely kind. The cleaning staff would always smile and say good morning, and the receptionist was very accommodating. I had many issues actually getting a room upfront, but the receptionist was thankfully very patient and helpful.

Cons: It's a nice hotel, but it feels like it hasn't received a renovation within the past two decades. Mostly in the bathroom, the faucet and shower are very old style, and an upgrade would be nice.