Would you like to save as your currency permanently or for this visit only?
Location was the only great thing. Restaurant closes at 10pm. Front desk is not attentive. Key cards always locked out at night and I had to go and have them reprogrammed. Battery in remote died. I had to wait a good 10 minutes before anyone came out to the front desk. Actual room looked like it could have been a former set for a porno video or an old military bunker. Basically its an old hotel with new bed linens and flat screen TV's. The beds were overused and pretty much mush in the middle. The balcony shouldn't even be listed as an amenity as its so small you can barely sit and your view is of the parking lot or the freeway.
The pool area was very relaxing and comfortable The pricing for food and drink in the pool area was too high.
The location to Universal studios
close location to the universal studio The hotel did not know the special request we made to the booking.com. As we are four people we needed two queen beds but we were given one king bed for 4 for 2 nights. Very tight and unhappy about it.
It's a relaxed atmosphere and very comfortable. The decor is really nice . Love the big trees all around it. The gym is a good size. The restaurant has pretty good food. I think all hotels should have a fridge and microwave these days to help with the cost of eating out, especially for families, and not be charged an extra 10.00 a day for them.
Convenient and rather well situated. I did not try the breakfast. THe hotel is very close to the highway, which is convenient when you leave the hotel but which makes it also a little bit noisy.
It was clean and comfortable. The toilet seat didn't work properly. Room 155. The food at the restaurant was not very good quality.
The bed was very comfortable. Finding our room the first night was very difficult. Someone should have walked us to our room and carried our suitcases for us. There was no elevator to our 2nd floor room.
Parking was easy Pool was massive!! Good location Hotel interior/halls could be modernized more. Rooms should have a mini fridge.
Loved that the TV had BBC America channel. Loved the small patio outside my room even though we didn't have time to make use of it. Enjoyed the breakfast in the café - was able to get exactly what I wanted because the restaurant was flexible.
Good location for where we needed to be and when we told some locals about the gnats they were surprised as they hear the place is always sold out. Very retro California in decor. I think we would stay again. Maybe. Our first room had gnats, but we were immediately moved when we asked to be moved. Unfortunately all that was available was a room next to the elevators. We took it but were able to move the following night to quiet room. Unpacking 3 times was annoying but the staff was very accommodating to switch out our rooms.
Flew in early, check in scheduled for 3pm, but staff found me a room as early as 10am. Got to recoup from jet lag right away. Noisy cleaning staff woke me up with talking in the hallway and then vacuuming. But in their defense it was already 10am.
Loved it! Hip but relaxed. Great location! Will definitely stay again when in LA.
The only ice machine was too far away.
Very uncountable beds . The sheets has a very bad smell . Bathroom not clean right . And I found a underwear the not belongs to us ...
Could not use the shower! Price was too high Cost was put on card at time of reservation instead of when I checked out.
The hotel is very nice and clean. The beds are comfy. I like that this hotel offers a shuttle to and from Universal Studios. Nice pool area. And the cafe has very delicious food. I was impressed with their food. Delicious! I would definitely recommend this hotel. You can kinda hear your neighbors in the rooms next door. But wasn't too much of a big deal. Would also be nice if the rooms had mini fridges.
This is the worst hotel in my life and I was on all continents!!! room without windows, dirty carpet, black-beatles in restroom, one word: big disaster
I liked the location which enabled me to walk everywhere I needed to be, the architecture and the fact there were always staff around. Eating places were right there and the rooms were clean and comfortable. We needed a little more hand holding to get TV, wifi and showers to work than we should have ( and instructions in a binder in the room would have been all it takes), and the altercation on the balcony outside our room in the middle of the night was allowed to escalate and continue longer than it should before intervention. That said we payed budget prices and got better than budget service so we were happy.
its distance to universal studio and metro station
Free parking, situation near the Universal Studios Breakfest very crazy... coffee and nothing !
it has an excellent location to walk to universal studios use a good air freshener when rooms are vacant to avoid the humidity odor.
The room was dirty and stinky
The only one thing we like that is walking distance to Universal Studio.
It's walking distance to Universal Studios. On the Ad it says there is breakfast. There is was no breakfast. At 8:00am I had to ring the door bell to get any coffee. They didn't have anything to eat. The lady went across the street to get me a donut. Very poor service. They should not advertise breakfast, this is misleading.
Very close to Universal Studios. (10 minutes walk) Very unfriendly staff. (exept an older lady) The promissed continental breakfast is awfull and there is no service whatsoever. They acted like being unhappy with any guest. Don.t go over here. The Bathroom was not clean enough (espacially round the windows) To much money for this poor hotel.
That was the smallest room i have ever stayed in.
Great location in the Valley (close to Hollywood, Universal Studios, Beverly Hills, shopping, great restaurants etc.) that tourists don't often realize. Good value for money, helpful staff, clean rooms. Also very close to public transportation, which in LA is much better than many people expect. Would definitely stay in this hotel again and will recommend it to friends.
The staff here very helpful, room clean, large and a very comfortable bed. No night noise, slept very well. Breakfast was good. No complaints... Good Hotel.
The location and the price The lobby the dining room and the reception are the same 3x3meters room.
Good location, nice people and near by some good restruant! Far from the others hot spot except universal studio.
it was close to Universal Studios the bathroom was small
Staff was pleasant, bed was comfortable. Location is great. The website says there is a fitness center and shows a photo of breakfast, but there is neither!!
The bed was comfortable. Room was dark even with lights on.
The doors locked, the beds were fine to sleep in, but basically everything else was horrible, and we paid over $100. The beds were write up aghast the walls, the shower flooded the entire bathroom, bugs on the bathroom floor, little morning water pressure, no wi-fi -- though said they had it, breakfast were a few muffins, orange drink & a pot of coffee in a little room with no place to sit....I could go on, but this was by far & away, the worst hotel we have ever stayed in...could not believe the positive comments on the site, and believe they must be planted, because I dont know why anyone could fine much of anything positive to say -- especially for the price of over $100.
It was very close to Universal Studios All the towels were dirty and when I told the staff about it they made me fetch the towels for them. The second batch of towels still had one out of three that was unacceptable. One of the bed's comforter had stains on the underside. One of the beds bowed in the middle. The A/C unit started making loud knocking noises at 4 in the morning.
Nothing Room was tiny, felt like a windowless box, with very ugly decor. Carpeting was disgusting - very old and shabby with cigarette burn holesl A/C unit was so noisy we couldn't sleep, and it didn't cool the room effectively. There was no A/C in the bathroom which was stifling. Hard to put on makeup in there but light so poor in bedroom there was no choice. Bath towels were like thin rags...no kleenex.
The lady who was in the office was very pleasant and helpful. We were first put into a room where there was much street noise. We asked for a change of rooms and were quickly accommodated to a less noisy room. The second room turned out to be nicer and with more room as well as less noise from the street. The rooms were clean, not fancy, but suited to our plans since we were with family during the day and used the room for sleeping only. Apparently the cable was down for TV and there were only 3 stations to watch. That did not create any problem for us since we were not in the room for any great length of time.
clean nothing fancy
Location was good, ideal for an inexpensive place Fixtures were old but serviceable
The blanket on the bed was old and had a few holes in it. The carpet was stained and had iron burn marks on it. The shower had moldy spots.
The room was in a relatively quiet position away from the main road There was no extractor fan in the bathroom
The location was great! It was neat, clean, and overall a great deal. The bath towels were very small which made for toweling off after a shower interesting.
The location was good for Universal Studios. My husband and I were not very happy with the accomoodation. The web site states continental breakfast included and all we got was a very small muffin and a drink of fake orange juice. The room was very old and poky with a tv that was so okd it did not even have a remote.
Only the location was convienant. The room had a moldy smell. The bed did not seem to be a queen size, the airconditioner was very noisey. The bars of soap provided were extremely small and not usable. The towels were not bath towels and worn extremely thin. The linen did not appear to be crisp clean and the carpet was stained and dirty and in need of a washing or replacemnt. The room was over priced.
The owner of the hotel was very friendly and very helpful Nothing
Clean little retro motel in a hip neighborhood. We were only there for a day but there were enough shops and restaurants to entertain us within walking distance while we waited for friends to pick us up and continue on our vacation. Tiny room for two beds but it was fine for a short stay and everything was updated. Staff was helpful allowing us a pretty late checkout for a small fee... Good parking the tiny room size was a bit tight but as we occasionally enjoy experiencing these 'original' properties it was a non- issue... Towels could have been of better quality
Location Absolutely horrible accommodations or lack there of. Towels were like sand paper and there were about 6 tv Chanel's and they all sucked.
Room was clean, direct tv with all the channels, close to places to eat. Outside area wasn't the best, next to a motel 6, breakfast area too small.
Convent to walk to local restaurants and bars along Ventura Blvd. front desk was nice. Free parking outside of room. Easy check in and out. The room was quite small and could hear street noise if near the street side of the building. There were no extra blankets and the toliet paper wasn't a fresh roll, that bugged me most for some reason. It's ok for a motel, I would prefer to stay elsewhere given the choice.