Experience The Ritz-Carlton, Los Angeles at L.A. LIVE, located at the epicenter of Los Angeles, amidst the spectacular revitalization of downtown. This boutique hotel features luxurious accommodations, dramatic, panoramic skyline views, relaxing spa services, stimulating nightlife, and exclusive access to sports, entertainment, award shows, and world-class cuisine. With convenient access to the business, financial, law, cultural and fashion districts, this state-of-the art vision also caters to the discerning business and leisure traveler – a truly shimmering, champagne experience.
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Best Los Angeles Hotels near World Trade Center Los Angeles
Overall 9.1 Excellent
Based on 659 reviews
All Reviews
- All Reviews
Excellent
8.0
Pros: the bathroom and shower area was nice.
Excellent
10.0
Pros: If you wanted to be treated like royalty stay here. The staff is amazing
Details
Reviews
Overall 9.1 Excellent
Based on 659 reviews
Bar and Beverages
10.0
Vibe
9.3
Room
9.2
Wellness Area
9.2
Amenities
9.1
Cleanliness
8.9
Service
8.7
Location
8.7
Comfort
8.3
Food
8.0
Breakfast
6.7
WiFi
5.0
8.0 Excellent
Pros: the bathroom and shower area was nice.
Cons: The price of the hotel isn't worth the mediocre look of the room. Your paying for the location and name of the hotel not the actual luxury.
10.0 Excellent
Pros: If you wanted to be treated like royalty stay here. The staff is amazing
Cons:
Experience The Ritz-Carlton, Los Angeles at L.A. LIVE, located at the epicenter of Los Angeles, amidst the spectacular revitalization of downtown. This boutique hotel features luxurious accommodations, dramatic, panoramic skyline views, relaxing spa services, stimulating nightlife, and exclusive access to sports, entertainment, award shows, and world-class cuisine. With convenient access to the business, financial, law, cultural and fashion districts, this state-of-the art vision also caters to the discerning business and leisure traveler – a truly shimmering, champagne experience.
A 2018 Travel + Leisure World's Best Hotel and 2018 Condé Nast Traveler Readers' Choice winner. Excite in breathtaking views from the unique 70th floor sky lobby in the tallest building on the west. A hotel that is 73 stories high, rising 1,100' and a structure that on the outside redefines the Los Angeles skyline, but on the inside InterContinental Los Angeles Downtown presents the exhilaration that defines what it means to live the InterContinental life. More at dtla.intercontinental.com.
Overall 9.0 Excellent
Based on 3,866 reviews
All Reviews
- All Reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: Amazing hotel. The pool and hot tub were great and the rooms were spacious, comfortable and clean. The hotel staff was extremely attentive and helpful. The views of the city from the lobby and rooftop bar were spectacular. The hotel was very close to bars and restaurants. Biggest bang for your buck extremely affordable considering all the amentities it has to offer.
Details
Reviews
Overall 9.0 Excellent
Based on 3,866 reviews
Wellness Area
9.6
Vibe
9.3
Pool
9.2
Location
9.0
Room
8.9
Bar and Beverages
8.8
Comfort
8.5
WiFi
8.4
Breakfast
7.6
Service
7.5
Amenities
7.1
Vibe
9.0
Location
8.8
Room
8.7
Comfort
8.5
Service
7.6
Vibe
9.1
Location
8.9
Room
8.4
Service
7.5
Vibe
9.0
Room
8.7
Amenities
7.2
Service
6.9
10.0 Excellent
Pros: Amazing hotel. The pool and hot tub were great and the rooms were spacious, comfortable and clean. The hotel staff was extremely attentive and helpful. The views of the city from the lobby and rooftop bar were spectacular. The hotel was very close to bars and restaurants. Biggest bang for your buck extremely affordable considering all the amentities it has to offer.
Cons: I loved everything.
A 2018 Travel + Leisure World's Best Hotel and 2018 Condé Nast Traveler Readers' Choice winner. Excite in breathtaking views from the unique 70th floor sky lobby in the tallest building on the west. A hotel that is 73 stories high, rising 1,100' and a structure that on the outside redefines the Los Angeles skyline, but on the inside InterContinental Los Angeles Downtown presents the exhilaration that defines what it means to live the InterContinental life. More at dtla.intercontinental.com.
Revel in luxury and a prime downtown location at JW Marriott Los Angeles L.A. LIVE. Unwind during your California travels in our modern, well-appointed hotel rooms and suites, which offer plush bedding, marble bathrooms, mini-refrigerators, sitting areas, ample desks and Wi-Fi. Reserve an Executive Level room for access to the special perks in our exclusive Executive Lounge. Our suites benefit from expanded living, dining and sleeping spaces, as well as extra bathrooms. Rooms on higher floors are treated to stunning views of the city. The hotel features a sparkling rooftop pool and bar, a fitness center and numerous superb dining options. Guests also have access to a serene day spa, perfect for rejuvenating. With more than 180,000 square feet of sophisticated event space, our hotel is ideal for lavish weddings and star-studded events. From the hotel, events at L.A. Live, the Convention Center and Staples Center are just a short walk. The University of Southern California is only minutes away.
Overall 9.0 Excellent
Based on 3,607 reviews
All Reviews
- All Reviews
- Families
- Couples
- Business
- Solo
Okay
5.4
Pros: The location was convenient to the end purpose of our stay.
Excellent
8.0
Pros: Staff at check excellent.
Location next to Staples Center.
One block from the 'Pantry' historic diner.
Okay
5.1
Excellent
10.0
Pros: Everything is GREAT! Except parking expenses in the area. Try not to drive if possible.
Brian
Excellent
9.4
Pros: Clean, modern, friendly staff (at least the ones I had contact with). Convenient location for LA Live events obviously, which was our reason for staying here.
Good
7.4
Okay
5.7
Pros: Close to stapled center
Excellent
9.7
Pros: While the staff was outstanding, the peace and quite was priceless, especially with the chaos of LA Live!
Excellent
9.6
Pros: The staff was very friendly and accommodating to my needs. It is a very nice hotel, and we had a lovely stay. Met all of our needs
Excellent
10.0
Pros: I love everything about this hotel ,great staff great view beautiful hotel
Excellent
9.7
Pros: Staff is friendly and effecient.
Excellent
8.5
Pros: The room was nice and bed was comfortable.
Details
Reviews
Overall 9.0 Excellent
Based on 3,607 reviews
Vibe
9.0
Service
9.0
Amenities
8.8
Location
8.8
Cleanliness
8.4
Room
8.4
Breakfast
7.4
WiFi
7.3
Service
8.9
Vibe
8.8
Location
8.7
Cleanliness
8.4
Room
7.8
Food
7.8
Service
8.8
Location
8.6
Amenities
8.6
Room
7.8
Comfort
7.4
Location
8.6
Service
8.4
Room
7.6
Room
8.0
5.4 Okay
Pros: The location was convenient to the end purpose of our stay.
Cons: The staff were poorly trained. We didn't deal with one person who seemed to even act like they cared we were. We travel a lot, and the way the staff behaved put them in the bottom 25% for customer service skills.
8.0 Excellent
Pros: Staff at check excellent.
Location next to Staples Center.
One block from the 'Pantry' historic diner.
Cons: Ordered lamb meatballs at the bar and they were barely warm.
TV in room has mostly grainy low definition channels.
Scanning room key in elevator to access floor worked after the third attempt.
I won't stay here again. Expected more from this brand.
5.1 Okay
Pros:
Cons: Valet parking staff was rude
10.0 Excellent
Pros: Everything is GREAT! Except parking expenses in the area. Try not to drive if possible.
Brian
Cons:
9.4 Excellent
Pros: Clean, modern, friendly staff (at least the ones I had contact with). Convenient location for LA Live events obviously, which was our reason for staying here.
Cons: A bit overpriced if you ask me. The parking is absolutely ridiculous!!! $42 a night! I've paid less for rooms! For the price you pay to stay here parking should be free or at best a minimum fee for guests since there are no alternative parking areas.
Room service, way overpriced as usual but the added fees and taxes are ridiculous and the food is just ok.
7.4 Good
Pros:
Cons: Hot water was not working at all. Fixed by the morning but too late for evening activities. Nice to have a coffee shop open so early and the pool area was delightful. Friendly staff.
5.7 Okay
Pros: Close to stapled center
Cons: No hot water in the room on Friday afternoon, after a day at the gym, and pool. So we went out to dinner and Clippers game without a shower on Friday night. Once returning that night we finally had hot water shower, however no air conditioning. We called 2 times and no one came up to help. No manager response, no nothing.
Also cold, hot tube at the pool during the day.
Last, gym was closed so we had to go to front desk for key to adjacent hotel in order to use their gym. I’ve stayed at Marriott at least a dozen times before and always consistently great facilities. Eg. Times Square, union square, Anaheim, San Juan. This one had too many problems in one day.
9.7 Excellent
Pros: While the staff was outstanding, the peace and quite was priceless, especially with the chaos of LA Live!
Cons: The mattress was a little firm for my liking, but the bedding was exceptional!
9.6 Excellent
Pros: The staff was very friendly and accommodating to my needs. It is a very nice hotel, and we had a lovely stay. Met all of our needs
Cons: The staff at the pool were a bit rude and not attentive. Took about 45 minutes to get our drink and food after we ordered it, and no apologies were given.
10.0 Excellent
Pros: I love everything about this hotel ,great staff great view beautiful hotel
Cons:
9.7 Excellent
Pros: Staff is friendly and effecient.
Cons:
8.5 Excellent
Pros: The room was nice and bed was comfortable.
Cons: The parking is such a rip off. For $42 I almost wanted to go and sleep in my car.
Revel in luxury and a prime downtown location at JW Marriott Los Angeles L.A. LIVE. Unwind during your California travels in our modern, well-appointed hotel rooms and suites, which offer plush bedding, marble bathrooms, mini-refrigerators, sitting areas, ample desks and Wi-Fi. Reserve an Executive Level room for access to the special perks in our exclusive Executive Lounge. Our suites benefit from expanded living, dining and sleeping spaces, as well as extra bathrooms. Rooms on higher floors are treated to stunning views of the city. The hotel features a sparkling rooftop pool and bar, a fitness center and numerous superb dining options. Guests also have access to a serene day spa, perfect for rejuvenating. With more than 180,000 square feet of sophisticated event space, our hotel is ideal for lavish weddings and star-studded events. From the hotel, events at L.A. Live, the Convention Center and Staples Center are just a short walk. The University of Southern California is only minutes away.
On the corner of 7th and Olive Street in Downtown Los Angeles, NoMad Los Angeles continues in the spirit of its sister, the NoMad New York, as
a modern take on the old world luxury hotels of Europe. Designed in collaboration with acclaimed French interior designer, Jacques Garcia, the NoMad Los Angeles takes root in Downtown’s former Bank of Italy building. The NoMad Los Angeles will feature a rooftop pool with panoramic views of Downtown Los Angeles, a retail shop, private meeting and dining event spaces, an Italian coffee bar, as well as a NoMad restaurant and bar from Chef Daniel Humm and restaurateur Will Guidara, the team behind the NoMad restaurant New York and New York’s Eleven Madison Park,
the 2017 San Pellegrino World’s Best Restaurant.
_S-image.jpg?width=66&height=66&crop=true)
Overall 8.9 Excellent
Based on 253 reviews
Details
Reviews
Overall 8.9 Excellent
Based on 253 reviews
On the corner of 7th and Olive Street in Downtown Los Angeles, NoMad Los Angeles continues in the spirit of its sister, the NoMad New York, as
a modern take on the old world luxury hotels of Europe. Designed in collaboration with acclaimed French interior designer, Jacques Garcia, the NoMad Los Angeles takes root in Downtown’s former Bank of Italy building. The NoMad Los Angeles will feature a rooftop pool with panoramic views of Downtown Los Angeles, a retail shop, private meeting and dining event spaces, an Italian coffee bar, as well as a NoMad restaurant and bar from Chef Daniel Humm and restaurateur Will Guidara, the team behind the NoMad restaurant New York and New York’s Eleven Madison Park,
the 2017 San Pellegrino World’s Best Restaurant.
The Sheraton Grand Los Angeles invites guests to experience our $75 million revitalization. State-of-the-art guest rooms have been completely updated with sophisticated furnishings, upgraded amenities, and the most up-to-date technology. Our fully transformed hotel also features an improved welcome experience in the lobby, refreshed meeting spaces, and a new restaurant concept: The District on the Bloc. Guests arriving at the hotel will now be able to drop off cars at the newly updated front drive. Please note that vehicles that are taller than 6 feet, 2 inches will not fit in our parking garage. During your stay, you may experience some noise due to construction at the adjacent mall. While staying in the heart of the downtown financial district, you will find yourself in the exciting center of the Entertainment Capital of the World. Our business and convention hotel is an easy walk from the Los Angeles Convention Center, the Staples Center, and LA Live, a new 4-million-square-foot sports and entertainment destination. We are also adjacent to Macy’s Plaza and minutes from museums, theaters, sports, and must-see attractions. Plan a day of fun at nearby Universal Studios, explore Hollywood, and hang out on one of Southern California’s beautiful beaches.
Overall 8.8 Excellent
Based on 2,265 reviews
All Reviews
- All Reviews
- Families
- Couples
- Business
- Solo
Good
6.5
Pros: Nothing
Okay
5.4
Pros: Nothing
Excellent
8.5
Pros: We stayed at the Sheraton downtown to be within walking distance to a hockey game at Staples Centre. The hotel location was great for this. The hotel staff were very helpful and friendly. We stayed in a renovated room which was very nice. The Sheraton hotels always seem to have the most comfortable beds in any hotel. The bed was the most comfortable of all the hotels we stayed at during our week long vacation. Linens and towels were great as well.
Excellent
8.0
Pros: Would stay here again for a stay cation. Near all great restaurants. The lobby is gourgeous. Interesting tech for elevators.
Excellent
10.0
Pros: Green option to get points, guest services, room was clean, nice gym
Excellent
10.0
Pros: Overall experience/ patio
Excellent
10.0
Pros: King size bed, big screen tv and at kayak price 100 less per day. 200 a good price per day.
Details
Reviews
Overall 8.8 Excellent
Based on 2,265 reviews
Wellness Area
9.6
Bar and Beverages
9.2
Vibe
9.1
Cleanliness
8.9
Location
8.8
Food
8.4
Room
8.3
Amenities
8.2
Comfort
8.0
Service
8.0
Breakfast
6.8
WiFi
6.3
Value for money
4.7
Pool
0.9
Cleanliness
9.1
Vibe
8.9
Location
8.8
Amenities
8.2
Service
8.1
Room
7.9
Comfort
7.8
Breakfast
6.5
WiFi
4.7
Value for money
4.5
Cleanliness
8.9
Vibe
8.8
Location
8.6
Amenities
8.3
Room
7.9
Service
7.9
Comfort
7.9
Value for money
4.7
WiFi
4.4
Vibe
8.8
Location
8.6
Food
8.5
Service
8.3
Comfort
8.0
Room
7.9
Value for money
4.6
Food
8.6
Location
8.5
Service
8.1
Comfort
8.0
Room
7.8
6.5 Good
Pros: Nothing
Cons: I was over billed and nobody return my calls.
5.4 Okay
Pros: Nothing
Cons: Forced to use service elevator as normal were out, the service elevator dropped multiple feet scaring all inside, then there was no power in the room and sat in darkness. We left halfway through the night.
8.5 Excellent
Pros: We stayed at the Sheraton downtown to be within walking distance to a hockey game at Staples Centre. The hotel location was great for this. The hotel staff were very helpful and friendly. We stayed in a renovated room which was very nice. The Sheraton hotels always seem to have the most comfortable beds in any hotel. The bed was the most comfortable of all the hotels we stayed at during our week long vacation. Linens and towels were great as well.
Cons: We did not like the fact that we had to pay for wifi. A hotel of this star rating and price should have complimentary wifi for guests, especially since it is located downtown and I presume there would be many guests there on business. We also found that when we attempted web access without wifi that there was little reception on the 21 floor, so we were without web access that day. Our room was located 2 doors away from the elevators which was noisy. The water pressure in the shower was quite terrible.
8.0 Excellent
Pros: Would stay here again for a stay cation. Near all great restaurants. The lobby is gourgeous. Interesting tech for elevators.
Cons:
10.0 Excellent
Pros: Green option to get points, guest services, room was clean, nice gym
Cons: Nothing too serious. Weak shower water pressure, some light bulbs were out... maybe brand bath products?
10.0 Excellent
Pros: Overall experience/ patio
Cons:
10.0 Excellent
Pros: King size bed, big screen tv and at kayak price 100 less per day. 200 a good price per day.
Cons:
The Sheraton Grand Los Angeles invites guests to experience our $75 million revitalization. State-of-the-art guest rooms have been completely updated with sophisticated furnishings, upgraded amenities, and the most up-to-date technology. Our fully transformed hotel also features an improved welcome experience in the lobby, refreshed meeting spaces, and a new restaurant concept: The District on the Bloc. Guests arriving at the hotel will now be able to drop off cars at the newly updated front drive. Please note that vehicles that are taller than 6 feet, 2 inches will not fit in our parking garage. During your stay, you may experience some noise due to construction at the adjacent mall. While staying in the heart of the downtown financial district, you will find yourself in the exciting center of the Entertainment Capital of the World. Our business and convention hotel is an easy walk from the Los Angeles Convention Center, the Staples Center, and LA Live, a new 4-million-square-foot sports and entertainment destination. We are also adjacent to Macy’s Plaza and minutes from museums, theaters, sports, and must-see attractions. Plan a day of fun at nearby Universal Studios, explore Hollywood, and hang out on one of Southern California’s beautiful beaches.
With a stay at Ace Hotel Downtown Los Angeles, you'll be centrally located in Los Angeles, a 5-minute drive from Staples Center and 14 minutes from University of Southern California. Featured amenities include complimentary wired Internet access, express check-in, and express check-out.
Overall 8.7 Excellent
Based on 3,334 reviews
All Reviews
- All Reviews
- Couples
- Families
- Business
- Solo
Good
7.4
Pros: Great place. I like the Ace. Cool rooftop bar. My only hang-up is that there was some serious construction outside. I would have liked to have known this ahead of time.
I'll definitely go back after the construction is finished.
Good
7.1
Pros: everything besides the noise
Excellent
10.0
Good
6.8
Pros: Hotel itself is beautiful, rooftop bar is pretty cool, attached to wonderful Theater.
Excellent
8.0
Pros: The restaurant was great. The beds and linens comfy. City feel is exciting.
Excellent
8.8
Pros: Delivered stylish service and amenities without sacrificing the professionalism of a traditional hotel. Downstairs restaurant particularly good.
Excellent
9.4
Pros: Cool design, decor, art vibes , amazing bathroom
Excellent
8.5
Pros: love the food and the staff here! room was clean and efficient!
Details
Reviews
Overall 8.7 Excellent
Based on 3,334 reviews
Bar and Beverages
9.1
Vibe
9.1
WiFi
8.8
Amenities
8.6
Location
8.6
Service
8.6
Breakfast
7.3
Room
7.0
Comfort
4.1
Bar and Beverages
9.1
Vibe
8.8
Service
8.5
Location
8.5
Food
8.1
Room
6.0
Comfort
4.0
Vibe
9.0
Amenities
8.8
Service
8.5
Location
8.5
Room
6.1
Comfort
4.1
Vibe
9.0
Service
8.8
Location
8.6
Room
6.3
Comfort
4.1
Service
8.6
Amenities
8.5
Vibe
8.5
Location
8.3
Food
7.8
Room
6.1
Comfort
4.1
7.4 Good
Pros: Great place. I like the Ace. Cool rooftop bar. My only hang-up is that there was some serious construction outside. I would have liked to have known this ahead of time.
I'll definitely go back after the construction is finished.
Cons:
7.1 Good
Pros: everything besides the noise
Cons: i stay at this place alot and most rooms i've been to are subject to alot of construction noise. such a bummer....
10.0 Excellent
Pros:
Cons: Staff was wonderful
6.8 Good
Pros: Hotel itself is beautiful, rooftop bar is pretty cool, attached to wonderful Theater.
Cons: Looks like a broke New York hipster's studio apartment. All unfinished concrete and the bed looks and feels like a futon. Parking is an extra $38. Only stayed here for convenience to theater. Absurd for the price.
8.0 Excellent
Pros: The restaurant was great. The beds and linens comfy. City feel is exciting.
Cons: If you have an eastern facing room I hope you are a morning person.
8.8 Excellent
Pros: Delivered stylish service and amenities without sacrificing the professionalism of a traditional hotel. Downstairs restaurant particularly good.
Cons: No closing door on bathroom is highly awkward. Not cute if someone joins you in your room.
9.4 Excellent
Pros: Cool design, decor, art vibes , amazing bathroom
Cons: Weird smell in the room, unstylish blanket on bed
8.5 Excellent
Pros: love the food and the staff here! room was clean and efficient!
Cons: The room was small for the price, and the hallways need new carpet already, also the common area walls could use some fresh paint.
Not a deal breaker, but for $300 a night these items should be relatively perfect.
With a stay at Ace Hotel Downtown Los Angeles, you'll be centrally located in Los Angeles, a 5-minute drive from Staples Center and 14 minutes from University of Southern California. Featured amenities include complimentary wired Internet access, express check-in, and express check-out.
You'll be centrally located in Los Angeles with a stay at Omni Los Angeles Hotel at California Plaza, you'll be 5 minutes by foot from Walt Disney Concert Hall. Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms.
Overall 8.7 Excellent
Based on 3,085 reviews
All Reviews
- All Reviews
- Couples
- Families
- Business
- Solo
Excellent
9.7
Pros: Loved the comfortable bed, friendliness of staff, and especially the convenient courtesy car! While I normally use Lyft or Uber, I actually found the courtesy car faster and the drivers more knowledgable about the area. I tried both Lyft and Uber and both drivers took long and got lost. If you are here on business, the courtesy car is the way to go, especially as the drivers know the area well, especially the places you need to get to quickly for work.
Excellent
10.0
Okay
5.1
Okay
5.1
Pros: Clean facilities.
Good
6.8
Pros: Location of hotel for what I wanted was good.
Okay
5.7
Pros: The 48$ parking fee is simply outrageous.
Excellent
10.0
Pros: Loved my stay at the Omni, it is one of my favorite hotels. I really want to continue to see all the different locations!
Excellent
8.0
Pros: Look of hotel
Excellent
10.0
Pros: Comfortable, quiet, accommodating, responsive, beautiful, safe
Interactive and professionl staff
Many shopping and dining amenities within easy walking distance
A fantastic stay
Good
7.1
Pros: Nice lobby, location, staff. Ordered room service, burger was pretty good. Felt like I was in a clean place.
Excellent
8.5
Pros: Cleanliness, the staff, facilities, bar, restaurant, the location!
Details
Reviews
Overall 8.7 Excellent
Based on 3,085 reviews
Service
8.9
Location
8.6
Cleanliness
8.4
Comfort
8.2
Vibe
8.2
Food
8.2
Room
8.0
Breakfast
7.4
WiFi
6.3
Service
8.9
Location
8.4
Cleanliness
8.3
Comfort
8.2
Breakfast
7.4
Room
7.2
WiFi
4.7
Service
8.8
Cleanliness
8.6
Location
8.4
Comfort
8.3
Room
7.7
Service
9.1
Location
8.4
Comfort
7.9
Room
7.6
Food
7.6
Service
9.0
Room
7.3
9.7 Excellent
Pros: Loved the comfortable bed, friendliness of staff, and especially the convenient courtesy car! While I normally use Lyft or Uber, I actually found the courtesy car faster and the drivers more knowledgable about the area. I tried both Lyft and Uber and both drivers took long and got lost. If you are here on business, the courtesy car is the way to go, especially as the drivers know the area well, especially the places you need to get to quickly for work.
Cons: Lack of spa facilities. I booked a facial with the Omni Spa expecting there to be actual spa facilities since the price of a facial was as high as any resort spa (sauna, steam room, jacuzzi, waiting room with tea and snacks) but there was none of that. I went down early to the spa area and was told to just come a few minutes before my appointment (there is no where to really hang out for an extended period). The pool outside was uninviting as it was drizzling. And there was just the fitness room down there and a small waiting area for the spa treatment rooms. The facial was very good, but I was just surprised/disappointed with the "spa" area.
10.0 Excellent
Pros:
Cons: The customer service was amazing. We had an amazing time on our trip. We'll definitely be back.
5.1 Okay
Pros:
Cons: the check in staff was rude
5.1 Okay
Pros: Clean facilities.
Cons: 1. Entrance loop is too narrow with too few valet workers. If they pull up your car, you will be at the back of the loop. You have to wait for half a dozen cars in front of you before you can exit! 2. Extremely uncomfortable beds that offer no support. 3. Staff manages tasks does not offer service level befitting the price of the hotel.
6.8 Good
Pros: Location of hotel for what I wanted was good.
Cons: Disappointed to pay for a 4 star hotel and get a 3 star room. I was at the omni for a meeting and extended my stay over the weekend. I was moved to a lower quality room and paid current hotel rates. David
5.7 Okay
Pros: The 48$ parking fee is simply outrageous.
Cons:
10.0 Excellent
Pros: Loved my stay at the Omni, it is one of my favorite hotels. I really want to continue to see all the different locations!
Cons: I can't think of anything! Incredible stay.
8.0 Excellent
Pros: Look of hotel
Cons: Location a bit far from things to do.
10.0 Excellent
Pros: Comfortable, quiet, accommodating, responsive, beautiful, safe
Interactive and professionl staff
Many shopping and dining amenities within easy walking distance
A fantastic stay
Cons:
7.1 Good
Pros: Nice lobby, location, staff. Ordered room service, burger was pretty good. Felt like I was in a clean place.
Cons: It was a bit too expensive. There's not much to do near by. Valet was ridiculously priced. And yeah that's all..
8.5 Excellent
Pros: Cleanliness, the staff, facilities, bar, restaurant, the location!
Cons: Mostly great experience! A couple of odd related employee related service issues but no big deal!
You'll be centrally located in Los Angeles with a stay at Omni Los Angeles Hotel at California Plaza, you'll be 5 minutes by foot from Walt Disney Concert Hall. Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms.
Frequently featured in movies and TV, this iconic LA symbol is found in the Financial District. We are also within walking distance of Los Angeles Convention Center plus entertainment venues such as the Staples Center, Microsoft Theatre, LA Live, and more. We proudly offer over 152,000 square feet of meeting space, a six-story atrium with boutiques and international eateries, and the largest hotel ballroom in Los Angeles. On the 34th floor, a revolving cocktail lounge awaits with commanding city views. Our sleek accommodations include 1,358 guest rooms and suites, all with floor-to-ceiling windows for dazzling downtown views plus the Heavenly® Bed and Heavenly® Bath. Our 148 suites boast nine different layouts with comfortable, modern furnishings.
Overall 8.6 Excellent
Based on 4,978 reviews
All Reviews
- All Reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: Everything was beautiful. From our rooms, it is worth upgrading. To the rotating lounge to get a full view of the city. There was something to do all over the hotel. We only left to go to the NBA game! Food, entertainment, night life. The Westin Bonaventure has it all.
Excellent
10.0
Pros: There is no other hotel in the world like the Westin Bonaventure.
Good
6.2
Excellent
9.0
Pros: Views were perfect, great dining, walking distance toetro
Excellent
9.6
Pros: Very beautiful, cool building. Room was very comfortable. Great view of the city.
Excellent
8.0
Pros: Very luxurious when walking in.
Excellent
10.0
Pros: Everything sense I checked in the stuff was helpful and very nice I was there for my birthday weekend and they just made it awesome.
Excellent
8.5
Pros: Cool building, nice facilities. The view is amazing and the location is a short ride to good food areas like Little Tokyo.
Details
Reviews
Overall 8.6 Excellent
Based on 4,978 reviews
Service
8.5
WiFi
8.2
Location
8.1
Room
7.9
Breakfast
5.5
Service
8.0
Location
7.6
Room
6.8
Breakfast
5.7
Service
8.3
Location
8.0
Room
6.6
Comfort
5.2
Value for money
3.7
Service
8.6
Location
7.9
Room
7.4
Amenities
7.0
Vibe
6.4
Service
8.4
Location
8.0
Room
7.0
Vibe
6.9
Comfort
6.0
10.0 Excellent
Pros: Everything was beautiful. From our rooms, it is worth upgrading. To the rotating lounge to get a full view of the city. There was something to do all over the hotel. We only left to go to the NBA game! Food, entertainment, night life. The Westin Bonaventure has it all.
Cons: Wish Starbucks carries their normal breakfast items.
10.0 Excellent
Pros: There is no other hotel in the world like the Westin Bonaventure.
Cons:
6.2 Good
Pros:
Cons: "Complementary" wi-fi wouldn't let me connect under any circumstances! Very frustrating when traveling for business and connectivity is an essential need!!!
9.0 Excellent
Pros: Views were perfect, great dining, walking distance toetro
Cons: Can be confusing when walking around, a little pricey on the breakfast, but the food was great,
9.6 Excellent
Pros: Very beautiful, cool building. Room was very comfortable. Great view of the city.
Cons: Not really near any tourist locations.
8.0 Excellent
Pros: Very luxurious when walking in.
Cons: Room looks clean but there was dust in bathroom and I saw fingernail inbeteen bed and nightstand. Phone was not plugged in and did not work
10.0 Excellent
Pros: Everything sense I checked in the stuff was helpful and very nice I was there for my birthday weekend and they just made it awesome.
Cons:
8.5 Excellent
Pros: Cool building, nice facilities. The view is amazing and the location is a short ride to good food areas like Little Tokyo.
Cons: Bathroom was tiny, there was a small piece of gum stuck on the carpet in my room.
Frequently featured in movies and TV, this iconic LA symbol is found in the Financial District. We are also within walking distance of Los Angeles Convention Center plus entertainment venues such as the Staples Center, Microsoft Theatre, LA Live, and more. We proudly offer over 152,000 square feet of meeting space, a six-story atrium with boutiques and international eateries, and the largest hotel ballroom in Los Angeles. On the 34th floor, a revolving cocktail lounge awaits with commanding city views. Our sleek accommodations include 1,358 guest rooms and suites, all with floor-to-ceiling windows for dazzling downtown views plus the Heavenly® Bed and Heavenly® Bath. Our 148 suites boast nine different layouts with comfortable, modern furnishings.
With a stay at Millennium Biltmore Los Angeles, you'll be centrally located in Los Angeles, within a 10-minute drive of Walt Disney Concert Hall and Staples Center. Featured amenities include wired Internet access (surcharge), a 24-hour business center, and express check-out. Planning an event in Los Angeles? This hotel has facilities measuring 70,000 square feet (7 square meters), including conference space.
Overall 8.4 Excellent
Based on 4,248 reviews
All Reviews
- All Reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: While in los Angeles for the day me and my girlfriend decided to stay the night. Found this place in kayak and it was a great deal so we stayed. Best decision of my trip!
Excellent
10.0
Pros: The Millennium Builtmore had been on my bucket list for years and it did not disappoint. It’s a beautiful, historic hotel similar to those one might find in San Francisco. It’s not like a cookie cutter Marriott or other chain type, it has character all it’s own. I’ll be back!
Okay
5.7
Pros: The lobby was beautiful.
Excellent
8.2
Pros: THIS HOTEL IS BEAUTIFUL, THE STAFF WAS GREAT, GOOD LOCATION, FOR DOWNTOWN BUSINESS.
Excellent
9.7
Pros: Nice room , but with no view. Lovely hotel.
Okay
4.0
Pros: The lobby what's nice as a matter of fact that was the best part of the hotel
Excellent
10.0
Excellent
9.1
Pros: The staff responded swiftly and courteously to complaints. Grand setting in a historic building.
Excellent
9.7
Pros: Classy and classic
Excellent
9.7
Pros: Historical, well maintained, beautiful hotel!
Excellent
8.0
Pros: The staff were very friendly, the dining was outstanding, and the hotel itself was gorgeous.
Excellent
8.2
Pros: The room was very comfortable and in general very nice. The staff was extremely kind. The cleaning staff would always smile and say good morning, and the receptionist was very accommodating. I had many issues actually getting a room upfront, but the receptionist was thankfully very patient and helpful.
Details
Reviews
Overall 8.4 Excellent
Based on 4,248 reviews
Location
8.6
Service
8.2
Amenities
8.1
Vibe
7.6
WiFi
7.5
Breakfast
7.3
Room
6.0
Location
8.8
Service
7.9
Vibe
7.4
Breakfast
7.1
Room
5.0
Comfort
4.7
Location
9.0
Service
8.1
Breakfast
7.7
Vibe
7.3
Room
5.4
Location
8.6
Service
8.1
Breakfast
7.7
Vibe
7.2
Room
5.7
Location
8.7
Amenities
8.3
Service
8.2
Vibe
7.1
Room
5.8
10.0 Excellent
Pros: While in los Angeles for the day me and my girlfriend decided to stay the night. Found this place in kayak and it was a great deal so we stayed. Best decision of my trip!
Cons: Didn't like that parking was so expensive but you take the good with the bad,
10.0 Excellent
Pros: The Millennium Builtmore had been on my bucket list for years and it did not disappoint. It’s a beautiful, historic hotel similar to those one might find in San Francisco. It’s not like a cookie cutter Marriott or other chain type, it has character all it’s own. I’ll be back!
Cons:
5.7 Okay
Pros: The lobby was beautiful.
Cons: The room I stayed in was old. Had a cob web in the corner. Charged $45 for valet parking without notifying me explicitly. Charged 10 a day for wifi access.
8.2 Excellent
Pros: THIS HOTEL IS BEAUTIFUL, THE STAFF WAS GREAT, GOOD LOCATION, FOR DOWNTOWN BUSINESS.
Cons: THE BATHROOM WAS OLD, AND SMALL, NO COUNTER SPACE FOR TOILETRIES, IT ALSO HAD NOT BEEN CLEANED VERY WELL, I'M BLONDE, AND AS SOON AS I WALKED INTO THE BATHROOM, THERE WAS A LONG BLACK HAIR IN THE SINK. STAFF DID COME RIGHT AWAY TO CLEAN. YOU COULD NOT WORK THE REMOTE CONTROL FOR THE TV FROM THE BED, BATTERIES MAY HAVE BEEN LOW, I DON'T KNOW. ICE MACHINE, WAS ON THE OTHER SIDE OF THE HOTEL, AND DOWN ONE FLIGHT OF STAIRS.
9.7 Excellent
Pros: Nice room , but with no view. Lovely hotel.
Cons: Air conditioner was very cold.
4.0 Okay
Pros: The lobby what's nice as a matter of fact that was the best part of the hotel
Cons: The rooms were too small and my windows were very dirty had to keep the shutters closed
10.0 Excellent
Pros:
Cons: I wish the hotel had another place to eat
9.1 Excellent
Pros: The staff responded swiftly and courteously to complaints. Grand setting in a historic building.
Cons: Old style facilities, very sound sensitive, but in the progress of remodelling.
9.7 Excellent
Pros: Classy and classic
Cons: not applicable
9.7 Excellent
Pros: Historical, well maintained, beautiful hotel!
Cons: Slightly small rooms, fridge would be good in the room.
8.0 Excellent
Pros: The staff were very friendly, the dining was outstanding, and the hotel itself was gorgeous.
Cons: Nothing about the hotel, just L.A. itself.
8.2 Excellent
Pros: The room was very comfortable and in general very nice. The staff was extremely kind. The cleaning staff would always smile and say good morning, and the receptionist was very accommodating. I had many issues actually getting a room upfront, but the receptionist was thankfully very patient and helpful.
Cons: It's a nice hotel, but it feels like it hasn't received a renovation within the past two decades. Mostly in the bathroom, the faucet and shower are very old style, and an upgrade would be nice.
With a stay at Millennium Biltmore Los Angeles, you'll be centrally located in Los Angeles, within a 10-minute drive of Walt Disney Concert Hall and Staples Center. Featured amenities include wired Internet access (surcharge), a 24-hour business center, and express check-out. Planning an event in Los Angeles? This hotel has facilities measuring 70,000 square feet (7 square meters), including conference space.
With a stay at Miyako Hotel Los Angeles, you'll be centrally located in Los Angeles, a 4-minute drive from Walt Disney Concert Hall and 11 minutes from California State University-Los Angeles. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Overall 8.4 Excellent
Based on 1,849 reviews
All Reviews
- All Reviews
- Families
- Couples
- Business
- Solo
Excellent
9.1
Pros: The mattress and pillows were extremely comfortable. The room was exceptionally clean. I could tell the staff pays close attention to details. Simply beautiful facility. The staff was very friendly and helpful. Great computer/scanner/Wi-Fi.
Mediocre
2.0
Pros: The hotel itself is okay. It was clean and convenient.
Excellent
10.0
Pros: Very clean and quiet. Staff was extremely helpful and nice.
Good
7.1
Pros: Convenient location to little Tokyo shops and restaurants. Thick walls (we partied hard and had no complaints from our neighbors.) Japanese toilets, Spa inside hotel, fast elevators.
Excellent
10.0
Pros: The Miyako hotel is a comfortable, clean and well-run establishment. The spa offered excellent massages, as well as hot tubs and wet and dry saunas. The staff were impeccable. The location is around the corner from tourist destinations live the Geffen Contemporary and the Japanese-American museum, and the neighborhood is brimming with excellent Japanese food and shops. It's easy to uber anywhere from here.
Good
7.4
Pros: The location in the heart of Little Tokyo is ideal for a week's worth of adventures! The AC in the rooms kicks on very fast, and they also feature bidet-style restrooms. The executive suites are pretty large and accommodating. The public parking facility is also basically "connected" to the hotel, and is half the price and four times the size of Miyako's garage. Staff is very friendly, and if you are nice and courteous, you will find that they will go the extra mile for you!
Excellent
9.1
Pros: I traveled with my 3 teenage boys and we had enough space and room to feel comfortable. The staff was friendly and accommodating. They allowed us to check in early and supplied extra bedding within a few minutes of requesting it. A taxi was arranged for our travel to the airport and the front staff allowed my son to heat up some food. I was very impressed.
Good
7.1
Pros: Great location in Little Tokyo with lots of good restaurants and stores nearby. The staff was friendly and helpful.
Excellent
8.0
Excellent
9.7
Pros: Knowledgeable,friendly staff. Comfy beds. Nice deli and shop. Perfect location. FREE shuttle to E3!
Excellent
8.0
Pros: Wifi
Excellent
9.4
Pros: Was able to get an early check-in. My friend left an item in the room and the hotel called to let me know they had it. Location is perfect as there are many restaurants nearby. Plus they have bidets! Enough said!
Details
Reviews
Overall 8.4 Excellent
Based on 1,849 reviews
Service
9.2
Location
9.0
Cleanliness
8.9
WiFi
8.8
Food
8.6
Comfort
7.9
Room
7.7
Value for money
4.9
Breakfast
4.7
Service
9.1
Location
9.1
Cleanliness
8.8
Food
8.6
Comfort
7.8
Room
6.9
Value for money
4.6
Vibe
4.5
Service
9.2
Location
9.0
Cleanliness
9.0
Food
8.3
Comfort
7.9
Room
7.2
Service
9.1
Location
8.8
Room
6.5
Location
9.1
Service
8.8
9.1 Excellent
Pros: The mattress and pillows were extremely comfortable. The room was exceptionally clean. I could tell the staff pays close attention to details. Simply beautiful facility. The staff was very friendly and helpful. Great computer/scanner/Wi-Fi.
Cons: The parking. We chose not to have valet parking due to the cost. The parking structure next door had a bit of a walk to get back to the hotel and signage was missing but we found our way. Narrow and steep driving in the parking garage.
The breakfast was $23.00 which for us was high. I think it should have been in the $10.00 range. For the cost, it would have been nice to have a free continental breakfast.
There was no microwave in the room.
They have now closed the spa.
2.0 Mediocre
Pros: The hotel itself is okay. It was clean and convenient.
Cons: We had an unpleasant experience with the parking attendant and the front desk person. When we arrived at the hotel, we were told that parking is full. The parking attendant told us directions to park our car. As we followed his instructions, we realized that the lot is a public parking lot. He didn't tell us about this. We asked the parking attendant how much the public lot will cost and he said he doesnt know. So he directed us to park at this parking lot without knowing how much it will cost. Then we went to the front desk to ask, and the front desk person is unsure either...why would you tell your guest to park at that parking lot of you don't know how much it will cost them?! And the cause was because the hotel's parking lot was full when we arrived and we arrived at 6pm which is not terribly late. Never coming back again due to horrible service.
10.0 Excellent
Pros: Very clean and quiet. Staff was extremely helpful and nice.
Cons: There was no microwave in room
7.1 Good
Pros: Convenient location to little Tokyo shops and restaurants. Thick walls (we partied hard and had no complaints from our neighbors.) Japanese toilets, Spa inside hotel, fast elevators.
Cons: Not very spacious rooms, the spa was pretty expensive. For the price I paid I didn't get the kind of service I expected. We requested a spacious room, but our friends room was much larger.
10.0 Excellent
Pros: The Miyako hotel is a comfortable, clean and well-run establishment. The spa offered excellent massages, as well as hot tubs and wet and dry saunas. The staff were impeccable. The location is around the corner from tourist destinations live the Geffen Contemporary and the Japanese-American museum, and the neighborhood is brimming with excellent Japanese food and shops. It's easy to uber anywhere from here.
Cons: Downtown LA may shock some, with the numbers of homeless and the mix of sophisticated and gritty all together. That said, it's great to be in a neighborhood with culture and community.
7.4 Good
Pros: The location in the heart of Little Tokyo is ideal for a week's worth of adventures! The AC in the rooms kicks on very fast, and they also feature bidet-style restrooms. The executive suites are pretty large and accommodating. The public parking facility is also basically "connected" to the hotel, and is half the price and four times the size of Miyako's garage. Staff is very friendly, and if you are nice and courteous, you will find that they will go the extra mile for you!
Cons: The walls were so thin that I heard my neighbor sneeze very clearly. I could also hear full-on conversations from other neighbors (not eavesdropping, just extremely audible). I felt badly for those around me because if I heard a solitary sneeze during the hustle and bustle of mid-day, I can only imagine what my coughing must have sounded like during some parts of the previous night. I should also note that the beds were extremely stiff and unforgiving, this may be a pro for some sleepers, however, depending on preference. Also, the actual walk from the public parking garage to the lobby with bags is sort of, "sucky," for lack of a better word. Especially if you're a girl in heels :( ... There lacks signage on the best/quickest route to Miyako from the garage, and the route is somewhat sketchy at night (again, especially for a woman in heels ... alone). Overall, if there is room, park in the hotel garage and pay the extra fee for safety and convenience.
9.1 Excellent
Pros: I traveled with my 3 teenage boys and we had enough space and room to feel comfortable. The staff was friendly and accommodating. They allowed us to check in early and supplied extra bedding within a few minutes of requesting it. A taxi was arranged for our travel to the airport and the front staff allowed my son to heat up some food. I was very impressed.
Cons:
7.1 Good
Pros: Great location in Little Tokyo with lots of good restaurants and stores nearby. The staff was friendly and helpful.
Cons: The room is a bit dated with a musty smell. There was a panel separated from the wall.
8.0 Excellent
Pros:
Cons: The rooms needed more light.
9.7 Excellent
Pros: Knowledgeable,friendly staff. Comfy beds. Nice deli and shop. Perfect location. FREE shuttle to E3!
Cons:
8.0 Excellent
Pros: Wifi
Cons: No breakfast included
9.4 Excellent
Pros: Was able to get an early check-in. My friend left an item in the room and the hotel called to let me know they had it. Location is perfect as there are many restaurants nearby. Plus they have bidets! Enough said!
Cons: Overnight parking is $30 but that's probably the going rate for hotels in that area so what can you do?
With a stay at Miyako Hotel Los Angeles, you'll be centrally located in Los Angeles, a 4-minute drive from Walt Disney Concert Hall and 11 minutes from California State University-Los Angeles. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
With a stay at The L.A. Grand Hotel Downtown in Los Angeles (Downtown Los Angeles), you'll be within a 5-minute drive of Walt Disney Concert Hall and Microsoft Theater. Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Los Angeles? This hotel has 25000 square feet (2323 square meters) of space consisting of conference space and meeting rooms.
Overall 8.3 Excellent
Based on 2,458 reviews
All Reviews
- All Reviews
- Couples
- Families
- Business
- Solo
Mediocre
2.0
Good
7.7
Pros: Room and bed were large and comfortable.
Excellent
10.0
Pros: Everything was in perfect position. I was extremely comfortable
Okay
5.4
Pros: It's cheaper than most LA Hotels.
Good
6.5
Pros: Ample room and nice layout, comfy bed, but pillows were a bit runned-down.
Excellent
8.0
Pros: Great price, service and convenience downtown. Very good breakfast.
Excellent
9.1
Pros: This hotel is in transition and making an very honest effort to make it into a destination for all travelers. They are doing a good job. change takes time and with that. Elevators are not up to par and there is a feeling of being in a "remodel" but the staff is great and I would return without pause
Excellent
8.0
Pros: The bar and pool are were very nice to enjoy. The rooms were clean and bathrooms recently updated.
Good
6.0
Excellent
8.0
Excellent
8.0
Pros: comfortable rooms
Good
6.8
Pros: Comfortable, pretty clean, LOOKS luxurious, all the basic amenities , good location (but you still need a taxi or a car)
Details
Reviews
Overall 8.3 Excellent
Based on 2,458 reviews
Vibe
8.9
Amenities
8.3
Service
7.9
Location
7.6
Room
7.5
Breakfast
4.9
WiFi
4.7
Pool
4.5
Amenities
8.6
Service
8.0
Location
7.7
Room
7.3
Pool
4.8
WiFi
3.3
Service
8.0
Location
7.6
Room
6.9
Service
8.1
Location
7.7
Room
7.0
Food
7.0
WiFi
2.7
Service
7.3
2.0 Mediocre
Pros:
Cons: They sold my reservation and wanted me to stay in a Sheraton in Universal city putting me about an hour out with traffic and my appointment was at 530pm in downtown LA and 7am at the LA hotel the next morning.
They blamed Kayak and stated that "you" sell reservations when open reservations don't exist. They took no blame or responsibility. I had to stay in another hotel near LA hotel because my appointment was at 7am there at LA hotel!
I want my money back
7.7 Good
Pros: Room and bed were large and comfortable.
Cons: The in-room coffee left something to be desired. The small packets of powdered creamer were barely enough for a small cup of coffee, even using both of them. And there were no glasses in the room . . just plastic cups.
10.0 Excellent
Pros: Everything was in perfect position. I was extremely comfortable
Cons:
5.4 Okay
Pros: It's cheaper than most LA Hotels.
Cons: Have to pay for parking and wifi. They would allow guests to check in before me (my reservation). Have to check out at front desk.
6.5 Good
Pros: Ample room and nice layout, comfy bed, but pillows were a bit runned-down.
Cons: Room smelled old upon arrival (put my lavender oil to work quickly)... mold stain on shower wall, shower floor needed replacement, main bathroom light was out, coffee available for two people in the room, but only one creamer packet and stirrer was available, sofa was visibly stained. Furniture looked like it hadn't been polished ever - just lightly dusted bn guests. No free wi-fi.
If I didn't experience any of this, I would've given a much better rating but it's hard to get past first impressions. I'm big in attention to details and unfortunately it just wasn't there, and certainly not for $300 per night.
8.0 Excellent
Pros: Great price, service and convenience downtown. Very good breakfast.
Cons: Moldy smell from A/C in our room. Expensive parking $40.
9.1 Excellent
Pros: This hotel is in transition and making an very honest effort to make it into a destination for all travelers. They are doing a good job. change takes time and with that. Elevators are not up to par and there is a feeling of being in a "remodel" but the staff is great and I would return without pause
Cons: ATM was a real pain. Have to follow up with my bank because it did the entire transaction but for giving me my money. Parking being a separate charge is a miss too
8.0 Excellent
Pros: The bar and pool are were very nice to enjoy. The rooms were clean and bathrooms recently updated.
Cons: The beds were small and uncomfortable. Sheets stiff and made me hot. Good pillows though. The rooms have no complimentary water or water to buy.
6.0 Good
Pros:
Cons: pay for internet access?
noisy - next to freeway
8.0 Excellent
Pros:
Cons: tHEY DID NOT HAVE MY RESERVATION BECAUSE ALTHOUGH I BOOKED IT IN kYAK THIS WAS ACTUALLY PROCESSED THROUGH A 3RD PARTY VENDOR . it took 45 minutes to get it straightened out.
8.0 Excellent
Pros: comfortable rooms
Cons: cheap toilet paper
lack of tea bags
expensive parking
did not receive a thank you or how was your stay at checkout
6.8 Good
Pros: Comfortable, pretty clean, LOOKS luxurious, all the basic amenities , good location (but you still need a taxi or a car)
Cons: expired elevator inspection certificates, decor and interior design is booshie - you can tell they threw some decor over the old hotel, small pool, not enough towels, expensive for price
With a stay at The L.A. Grand Hotel Downtown in Los Angeles (Downtown Los Angeles), you'll be within a 5-minute drive of Walt Disney Concert Hall and Microsoft Theater. Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Los Angeles? This hotel has 25000 square feet (2323 square meters) of space consisting of conference space and meeting rooms.
With a stay at Luxe City Center Hotel, you'll be centrally located in Los Angeles, steps from Staples Center and Grammy Museum. Featured amenities include complimentary wired Internet access, limo/town car service, and dry cleaning/laundry services. Planning an event in Los Angeles? This hotel has 6000 square feet (557 square meters) of space consisting of conference space and a meeting room.
Overall 8.3 Excellent
Based on 2,417 reviews
All Reviews
- All Reviews
- Couples
- Families
- Business
Excellent
9.6
Pros: Very clean, staff was incredibly nice, free water bottles
Excellent
10.0
Pros: Great location, great amenities, friendly staff. Its a bit pricey, but if you have the money, i highly suggest booking the hotel
Excellent
8.5
Pros: My husband and I stayed at Lux after the concert at Staple Center. The hotel is right across the street from Staple Center. There are lots of restaurants close by too.
Okay
5.7
Pros: Close to LA Live and The Pantry
Okay
5.1
Good
7.7
Pros: Staff - very friendly. Rooms clean.
Good
7.7
Excellent
9.4
Pros: Staff was very friendly and helpful. I felt well taken care of. Hotel is conveniently located to Nokia Theatre/LA Live and a ton of great restaurants! Rooms were clean, comfortable, and nicely detailed.
Excellent
8.0
Pros: Friendly staff and spacious rooms. Asked for early check-in and they were able to accommodate the request. I would recommend this hotel to anyone staying in the downtown LA area.
Excellent
8.0
Pros: Great service!
Excellent
10.0
Pros: From the first day we came, the staff was very friendly and helpful with all our needs. Our dogs were given a warm welcome and the front desk accommodated us with recommendations on where to shop and walk our animals.
We will always come back here in the luxury hotel for its staff and location.
Excellent
10.0
Pros: Room was spacious and clean with a great view overlooking Nokia Live. It was ready when promised and the staff was very accommodating.
Details
Reviews
Overall 8.3 Excellent
Based on 2,417 reviews
Location
8.7
Service
7.9
Room
7.0
Breakfast
6.4
Wellness Area
3.9
WiFi
3.8
Location
8.7
Service
8.1
Room
6.0
Location
8.6
Service
7.6
Breakfast
6.3
Room
6.1
Comfort
5.9
Location
8.7
Service
7.9
Room
6.4
Comfort
5.8
Value for money
3.7
9.6 Excellent
Pros: Very clean, staff was incredibly nice, free water bottles
Cons:
10.0 Excellent
Pros: Great location, great amenities, friendly staff. Its a bit pricey, but if you have the money, i highly suggest booking the hotel
Cons:
8.5 Excellent
Pros: My husband and I stayed at Lux after the concert at Staple Center. The hotel is right across the street from Staple Center. There are lots of restaurants close by too.
Cons: The front desk could not find our reservation but I was lucky to have print out with me. Then, we had to wait until after 3.45 pm. to check-in. I wonder if the hotel don't have enough housekeepers .
5.7 Okay
Pros: Close to LA Live and The Pantry
Cons: Not able to check in until 3PM. 'No rooms available at 2:40PM' ... so not a single room ready 20 minutes prior to check in time. No one mentioned very very loud band playing just under my window until 11PM. Hotel old and not impressive. My upgraded room did not seem any better than a standard room. Bed on a platform that is bigger than the mattress so be prepared to kick you toe in the dark.
5.1 Okay
Pros:
Cons: Misinformed about parking. Was told it was free upon check-in and ended up getting a bill for $44 upon check-out. Manager said there was nothing they could do.
7.7 Good
Pros: Staff - very friendly. Rooms clean.
Cons: Having to pay $88.00 parking for 2 days. The light feature about having to put activate with my room key.
7.7 Good
Pros:
Cons: One day parking for $44 is just insanely expensive as you can get all day parking for $10 with 5 mins walk.
9.4 Excellent
Pros: Staff was very friendly and helpful. I felt well taken care of. Hotel is conveniently located to Nokia Theatre/LA Live and a ton of great restaurants! Rooms were clean, comfortable, and nicely detailed.
Cons: AC is a little noisy.
8.0 Excellent
Pros: Friendly staff and spacious rooms. Asked for early check-in and they were able to accommodate the request. I would recommend this hotel to anyone staying in the downtown LA area.
Cons: AC was noisy
8.0 Excellent
Pros: Great service!
Cons: Parking is pretty expensive
10.0 Excellent
Pros: From the first day we came, the staff was very friendly and helpful with all our needs. Our dogs were given a warm welcome and the front desk accommodated us with recommendations on where to shop and walk our animals.
We will always come back here in the luxury hotel for its staff and location.
Cons: We liked our views, location,staff and walk friendly property.
10.0 Excellent
Pros: Room was spacious and clean with a great view overlooking Nokia Live. It was ready when promised and the staff was very accommodating.
Cons:
With a stay at Luxe City Center Hotel, you'll be centrally located in Los Angeles, steps from Staples Center and Grammy Museum. Featured amenities include complimentary wired Internet access, limo/town car service, and dry cleaning/laundry services. Planning an event in Los Angeles? This hotel has 6000 square feet (557 square meters) of space consisting of conference space and a meeting room.
Nestled in the heart of Downtown Los Angeles, the Doubletree by Hilton Hotel is located off of the 110, 101, and 5 freeways. The hotel features convenient access to major attractions nearby including the Los Angeles Convention Center, the Walt Disney Concert Hall, Dodgers Stadium, and L.A. Live. Located in the Little Tokyo neighborhood, this full-service hotel blends Asian-fusion style with contemporary elegance. Towering 21 stories above Downtown Los Angeles, the Doubletree offers renovated deluxe and suite accommodations with spectacular city views. Each guestroom features deluxe bedding, a spacious floor plan, and modern amenities including complimentary basic WiFi. Hotel guests enjoy access to the 24-hour Business Center and 24-hour Fitness Center. Ideal for leisure and corporate travelers, complimentary local shuttle service within three miles of the hotel is available (limited hours). The on-onsite restaurant, Justice Urban Tavern, is open daily for breakfast, lunch, and dinner. Guests may also grab appetizers and drinks in our Rendezvous Lounge. Our hotel is a delightful choice for hosting meetings and special events in Downtown Los Angeles. With 9,000 square feet of meeting and banquet facilities, our indoor spaces are ideal for formal banquets conferences and business meetings. One feature not to be overlooked is the tranquil rooftop Kyoto Gardens, a lovely venue for weddings of all sizes.
Overall 8.2 Excellent
Based on 1,871 reviews
All Reviews
- All Reviews
- Families
- Business
- Couples
- Solo
Okay
4.8
Pros: King bed and high floor was nice.
Good
6.0
Pros: Bed and pillows were ok.
Carpet was in good condition.
Okay
4.2
Pros: Staff was friendly
Good
6.0
Okay
5.1
Pros: It was clean and the valets were fantastic!
Excellent
10.0
Pros: Convenient location to good food and attractions.
Mediocre
2.5
Okay
5.7
Pros: Staff was nice
Excellent
9.1
Good
6.0
Okay
5.7
Pros: I liked the downtown location the price was good for that type of hotel. Free cookies at check in are nice but they didn't have any :(
Excellent
9.7
Pros: The hotel was clean. The staff was friendly and helpful. Cookies were unlimited. I would come back.
Details
Reviews
Overall 8.2 Excellent
Based on 1,871 reviews
Bar and Beverages
9.5
Service
8.2
Location
7.8
Room
6.8
Breakfast
6.3
WiFi
4.7
Value for money
4.4
Pool
2.0
Food
8.3
Service
8.2
Location
7.9
Breakfast
6.3
Room
6.1
Value for money
5.1
Food
8.3
Location
7.6
Service
7.4
Room
5.6
Value for money
3.6
Food
8.2
Service
8.1
Location
7.5
Room
6.4
Comfort
6.3
Value for money
4.2
Food
8.4
Service
8.4
Location
7.7
Room
6.4
4.8 Okay
Pros: King bed and high floor was nice.
Cons: Very rude staff and dirty dusty rooms with sticky carpet that turned white socks black.
6.0 Good
Pros: Bed and pillows were ok.
Carpet was in good condition.
Cons: Bath tub drain surrounded by rust.
Sink had chips.
Toilet paper was very scratchy.
4.2 Okay
Pros: Staff was friendly
Cons: Facilities need upkeeping. Toilet wouldn't flush & we were unable to switch the shower on.
6.0 Good
Pros:
Cons: $32 self parking !
Rooma not worth the price.
5.1 Okay
Pros: It was clean and the valets were fantastic!
Cons: Food not that great, some friendly staff, some not. Very underwhelming.
10.0 Excellent
Pros: Convenient location to good food and attractions.
Cons:
2.5 Mediocre
Pros:
Cons: Everything costs $$
5.7 Okay
Pros: Staff was nice
Cons: super expensive. homeless people were lined up outside in tents
9.1 Excellent
Pros:
Cons: Parking too expensive. Wish breakfast was included at the price paid for hotel.
6.0 Good
Pros:
Cons: Bathroom was uncomfortably small. Could not open door with someone standing at sink.
5.7 Okay
Pros: I liked the downtown location the price was good for that type of hotel. Free cookies at check in are nice but they didn't have any :(
Cons: I watched some homeless person wipe their behind a block away on my arrival. The late night staff was grumpy and non-helpful.
9.7 Excellent
Pros: The hotel was clean. The staff was friendly and helpful. Cookies were unlimited. I would come back.
Cons: NO POOL???? This is LA! 85 degree and NO Pool? Seriously? Also parking was crazy high! $35 a night to park at a hotel that I'M PAYING to stay at is just stupid. There should be complimentary parking. Ecspecially because they don't even guarantee your cars safely! What am i paying you for??
Nestled in the heart of Downtown Los Angeles, the Doubletree by Hilton Hotel is located off of the 110, 101, and 5 freeways. The hotel features convenient access to major attractions nearby including the Los Angeles Convention Center, the Walt Disney Concert Hall, Dodgers Stadium, and L.A. Live. Located in the Little Tokyo neighborhood, this full-service hotel blends Asian-fusion style with contemporary elegance. Towering 21 stories above Downtown Los Angeles, the Doubletree offers renovated deluxe and suite accommodations with spectacular city views. Each guestroom features deluxe bedding, a spacious floor plan, and modern amenities including complimentary basic WiFi. Hotel guests enjoy access to the 24-hour Business Center and 24-hour Fitness Center. Ideal for leisure and corporate travelers, complimentary local shuttle service within three miles of the hotel is available (limited hours). The on-onsite restaurant, Justice Urban Tavern, is open daily for breakfast, lunch, and dinner. Guests may also grab appetizers and drinks in our Rendezvous Lounge. Our hotel is a delightful choice for hosting meetings and special events in Downtown Los Angeles. With 9,000 square feet of meeting and banquet facilities, our indoor spaces are ideal for formal banquets conferences and business meetings. One feature not to be overlooked is the tranquil rooftop Kyoto Gardens, a lovely venue for weddings of all sizes.
With a stay at The Standard Downtown LA, you'll be centrally located in Los Angeles, a 5-minute drive from Staples Center and 13 minutes from University of Southern California. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms.
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Overall 8.1 Excellent
Based on 2,192 reviews
All Reviews
- All Reviews
- Couples
- Business
- Solo
Excellent
9.4
Pros: The minibar was the most complete minibar I've ever seen. They had everything from tic tacs and gum to shaving cream and maps. It was very helpful and even some really nice hotels only have water and one or two snacks. This was really interesting for me. The restaurant food was good, and the room decor was funky and interesting as well.
Okay
4.0
Pros: The location
Excellent
10.0
Pros: The AHS looking hallways and elevator. Creepy but so kool.
Excellent
9.7
Pros: I love the style at the Standard. It has character without sacrificing quality, and the food at the restaurant is superb.
Good
7.7
Excellent
10.0
Pros: Customer service is A+
I have been stayed here several times over the past 10 years and each time i am impressed with the service at this hotel. I made a reservation for two nights and then noticed that my plane left a day earlier than expected. I called reservations and was able to cancel my second night and get a full refund. I was also giving a 2 hour late check out which is more than any other late check out i have been given at other hotels. The staff is very friendly, polite and helpful. This is by far my favorite hotel to stay at.
Excellent
8.0
Pros: Rooftop pool was really nice.
Excellent
8.0
Pros: Room decor, facilities, attentive staff, restaurant, location
Mediocre
3.4
Pros: Not much- out dated decor, staff was rude and not accommodating
Good
6.0
Pros: The food was excellent. Definitely above Standard. :)
Their minimalist style was executed well.
Food was delivered quickly for room service.
Good
7.1
Pros: The staff and manager on shift was amazing, super attentive to details and helpful.
Excellent
8.5
Pros: The hotel was so awesome! Spacious! Bluetooth speaker! Great view and window! We loved the shower! So much space! we will definitely be back.
Details
Reviews
Overall 8.1 Excellent
Based on 2,192 reviews
Bar and Beverages
9.2
Location
8.6
Pool
8.3
Vibe
8.1
Room
7.2
Breakfast
7.1
Service
7.0
WiFi
6.5
Location
8.3
Vibe
7.7
Service
6.7
Room
6.5
Comfort
5.2
Location
8.6
Service
6.9
Room
6.3
Comfort
5.5
Location
8.6
Vibe
7.3
Room
6.5
Comfort
5.6
9.4 Excellent
Pros: The minibar was the most complete minibar I've ever seen. They had everything from tic tacs and gum to shaving cream and maps. It was very helpful and even some really nice hotels only have water and one or two snacks. This was really interesting for me. The restaurant food was good, and the room decor was funky and interesting as well.
Cons: The view wasn't the best, but it was fine for one night.
4.0 Okay
Pros: The location
Cons: The ambiance isn't great
10.0 Excellent
Pros: The AHS looking hallways and elevator. Creepy but so kool.
Cons: I didn't like the bel man to check in my 18 pack. Not kool
9.7 Excellent
Pros: I love the style at the Standard. It has character without sacrificing quality, and the food at the restaurant is superb.
Cons: Not much negative to say. Water collected in the soap dish. Uhhhh....?
7.7 Good
Pros:
Cons: Streets access blocked
10.0 Excellent
Pros: Customer service is A+
I have been stayed here several times over the past 10 years and each time i am impressed with the service at this hotel. I made a reservation for two nights and then noticed that my plane left a day earlier than expected. I called reservations and was able to cancel my second night and get a full refund. I was also giving a 2 hour late check out which is more than any other late check out i have been given at other hotels. The staff is very friendly, polite and helpful. This is by far my favorite hotel to stay at.
Cons: Parking is expensive
8.0 Excellent
Pros: Rooftop pool was really nice.
Cons: The room itself wasn't really comfortable. I get the minimalistic / boutique feel the hotel was going for, but it was very basic and didn't seem worth the price. Also, the see through bathroom wall (from the bed area) was a bit odd...it should at least be opaque.
8.0 Excellent
Pros: Room decor, facilities, attentive staff, restaurant, location
Cons: A bit loud at times
3.4 Mediocre
Pros: Not much- out dated decor, staff was rude and not accommodating
Cons: The noise from subway construction outside my room was horrible. When I complained the staff offered me the ability to check out without being charged. I explained that was not possible as I had been drinking and did not want to drive after drinking, and it was 1000 pm on Friday night! They were tearing up the road with huge machines to build a subway and they were doing this at night so as not to disrupt day time traffic. After we continued our conversation the staff stained offered me the option to check out. He then said he would comp my valet parking and drinks that were on my room tab. When I checked out the next morning he had not removed any of the said items. Horrible service! These rooms overlooking 6th and Flower should not be sold to customers. I will be contacting both Kayak and the Standard asking for a refund.
6.0 Good
Pros: The food was excellent. Definitely above Standard. :)
Their minimalist style was executed well.
Food was delivered quickly for room service.
Cons: There was no alarm clock or clock in the room. This posed many problems for me. I had to turn on the tv and flip the channel to get a momentary glimpse of the time. Also, the mini fridge was crammed full of drinks so that there was no room to house leftover food.
The gym was stagnant, dark, and claustrophobic. The equipment was in great shape and functional, but being in that room was a struggle mentally. The walls were a terrible wood-paneling that accentuated the windowless, dark smallness of the room. There was no music, or tv to drown out the silence.
Also, on my last morning I found that my arm was eaten up by what could only have been bedbugs.
7.1 Good
Pros: The staff and manager on shift was amazing, super attentive to details and helpful.
Cons: There was a privet roof top event... Guest couldn't utilize the roof top bar, the roof top pool was closed off
8.5 Excellent
Pros: The hotel was so awesome! Spacious! Bluetooth speaker! Great view and window! We loved the shower! So much space! we will definitely be back.
Cons:
With a stay at The Standard Downtown LA, you'll be centrally located in Los Angeles, a 5-minute drive from Staples Center and 13 minutes from University of Southern California. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms.
The Hilton Checkers Los Angeles hotel is recognized as the finest hotel for the discerning business traveler in downtown Los Angeles, California. The Hilton is the downtown area's only deluxe European-style boutique hotel. Located in the heart of the business and financial district of Los Angeles, the historic Hilton Checkers Los Angeles hotel is only blocks from the LA Convention Center, Music Center, Staples Arena, and Disney Concert Hall, in California. Guests at the Hilton Checkers Los Angeles hotel will experience our beautifully appointed guestrooms with an elegant residential feel. Featuring high-speed Internet access, 27-inch flat screen televisions, 54-inch marble desks, Luxurious leather desk chairs. On our open-air rooftop deck, overlooking the downtown area, guests of the Hilton Checkers Los Angeles hotel may enjoy the pampering of Checkers Spa featuring a whirlpool, exercise room, steam room, and sauna. Checkers Spa offers the latest in massage therapies in a truly luxurious California atmosphere, including fine art, soothing music and relaxing colors. Take the guest elevator to the rooftop for a 'one of a kind' experience in California. Checkers Restaurant is consistently rated by Zagat and Gourmet Magazine among the finest dining rooms in Los Angeles, California. Serving breakfast, lunch, dinner, Sunday brunch and afternoon tea, Checkers Restaurant is a restful retreat from the business day. Guests may also enjoy the gourmet cuisine of Checkers in any one of our private hotel meeting rooms, which accommodate groups of up to 120 people. Reminiscent of a private club, the Hilton Checkers Los Angeles hotel offers a private, secured entrance with key-only access to the guestroom floors via our guest elevator.
Overall 7.8 Good
Based on 1,301 reviews
All Reviews
- All Reviews
- Couples
- Families
- Solo
- Business
Excellent
8.5
Pros: Great location. Walking distance to lots of downtown attractions. Staff was awesome and very accommodating.
Excellent
8.8
Pros: Customer service clean friendly staff and hotel is definitely a 4-star Hilton in bed was very comfortable
Excellent
8.0
Excellent
8.2
Pros: Somehow reservation wasn’t correct and ended up with a single bed for my 25 year old son and I to share. Ackward! And the room was much smaller then I had expected. Parking was a block (underground) away.
Good
6.0
Pros: Really a great location. Room was nice. Staff was fantastic.
Details
Reviews
Overall 7.8 Good
Based on 1,301 reviews
Location
8.4
Service
7.4
Room
6.7
Breakfast
5.9
WiFi
5.7
Wellness Area
5.6
Pool
2.8
Location
8.4
Service
6.9
Comfort
6.1
Room
5.9
Location
8.2
Service
7.5
Room
6.0
WiFi
4.0
Location
8.2
Service
7.7
Comfort
6.1
Room
5.9
Room
5.9
Comfort
5.7
8.5 Excellent
Pros: Great location. Walking distance to lots of downtown attractions. Staff was awesome and very accommodating.
Cons: Rooms are nice but small. No vending and no mini-store (Water, soda, snacks, beer, etc.) Closest store is 3-4 blocks.
8.8 Excellent
Pros: Customer service clean friendly staff and hotel is definitely a 4-star Hilton in bed was very comfortable
Cons: Did not have a fridge in my room
8.0 Excellent
Pros:
Cons: Super expensive breakfast even if we had a "free" continental one included
8.2 Excellent
Pros: Somehow reservation wasn’t correct and ended up with a single bed for my 25 year old son and I to share. Ackward! And the room was much smaller then I had expected. Parking was a block (underground) away.
Cons: Room smelled and looked real clean. Bed and pillows were more then comfortable.
6.0 Good
Pros: Really a great location. Room was nice. Staff was fantastic.
Cons: Shower and bathroom was awful.
The Hilton Checkers Los Angeles hotel is recognized as the finest hotel for the discerning business traveler in downtown Los Angeles, California. The Hilton is the downtown area's only deluxe European-style boutique hotel. Located in the heart of the business and financial district of Los Angeles, the historic Hilton Checkers Los Angeles hotel is only blocks from the LA Convention Center, Music Center, Staples Arena, and Disney Concert Hall, in California. Guests at the Hilton Checkers Los Angeles hotel will experience our beautifully appointed guestrooms with an elegant residential feel. Featuring high-speed Internet access, 27-inch flat screen televisions, 54-inch marble desks, Luxurious leather desk chairs. On our open-air rooftop deck, overlooking the downtown area, guests of the Hilton Checkers Los Angeles hotel may enjoy the pampering of Checkers Spa featuring a whirlpool, exercise room, steam room, and sauna. Checkers Spa offers the latest in massage therapies in a truly luxurious California atmosphere, including fine art, soothing music and relaxing colors. Take the guest elevator to the rooftop for a 'one of a kind' experience in California. Checkers Restaurant is consistently rated by Zagat and Gourmet Magazine among the finest dining rooms in Los Angeles, California. Serving breakfast, lunch, dinner, Sunday brunch and afternoon tea, Checkers Restaurant is a restful retreat from the business day. Guests may also enjoy the gourmet cuisine of Checkers in any one of our private hotel meeting rooms, which accommodate groups of up to 120 people. Reminiscent of a private club, the Hilton Checkers Los Angeles hotel offers a private, secured entrance with key-only access to the guestroom floors via our guest elevator.
A stay at O Hotel places you in the heart of Los Angeles, within a 15-minute walk of Staples Center and Microsoft Theater. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Los Angeles? This hotel has 500 square feet (46 square meters) of space consisting of a conference center and meeting rooms.
Overall 7.6 Good
Based on 1,511 reviews
All Reviews
- All Reviews
- Couples
- Business
- Families
- Solo
Okay
5.1
Pros: The location was perfect for what I needed access to.
Mediocre
3.1
Pros: Location was good, one man working at the front desk was polite and helpful
Excellent
8.0
Pros: Location close to convention center and LA Live area.
Excellent
8.0
Pros: The location was great and close to everything in Downtown. Its a quick Uber ride to Hollywood. It has a boutique feel so don't stay there if you are looking for a hotel chain feel. The hotel itself is very trendy. It has a bar and restaurant downstairs. We also like the fact that you have to use your card to take the elevator to your room which makes it feel more safe and exclusive.
Okay
5.7
Good
7.1
Pros: Location worked well for my destination. Overall good value for the price. Complimentary breakfast is a huge bonus.
Excellent
9.6
Pros: I really liked how friendly they were and how helpful they were.
Details
Reviews
Overall 7.6 Good
Based on 1,511 reviews
Bar and Beverages
9.2
Location
8.9
Service
7.9
WiFi
6.0
Room
5.4
Breakfast
5.4
Comfort
4.1
Location
8.9
Service
8.0
Breakfast
5.7
Room
4.4
Comfort
4.2
Location
8.9
Service
8.1
Value for money
6.1
Vibe
6.0
Breakfast
5.7
Room
4.6
Amenities
4.4
Comfort
4.0
Room
4.5
Room
4.7
Comfort
4.4
5.1 Okay
Pros: The location was perfect for what I needed access to.
Cons: Staff were condescending and dismissive (particularly Javie) with very poor customer service skills. In the middle of my completely calm discussion with Javie about why he tried charging me twice for my stay (with an outrageous incidental hold charge), I was on the receiving end of the rudest "hold on" finger gesture when he decided that was the appropriate moment to take a phone call.
Dark, stuffy hallways, dark rooms (the few lights that were in the room were dim and poorly located), broken down mattress, SPIDERS (killed three during my 7-day stay), and breakfast was weak (OJ, bran cereal, coffee/tea, instant oatmeal).
Neighboring rooms were noisy beyond belief. I was awakened in the middle of the night several times throughout my stay to a screaming child, elephants upstairs and neighboring rooms blasting loud music on the featured Samsung Smart TVs.
While on the way to the hotel prior to my stay, I was excited to see I could text the hotel to check in and ask questions. Microwaves available? No. This made leftovers from restaurants wasted. Could you provide me service and price information for your spa? No, here's the phone number so you can call them yourself.
Truly disappointing and put a big damper on my first trip to LA. BUT, if you need a hotel that is centrally located, and the Milner and Biltmore are too pricey for you, then O Hotel is in a good spot.
3.1 Mediocre
Pros: Location was good, one man working at the front desk was polite and helpful
Cons: No working AC when it was 97 degrees this weekend, front desk woman said no one would be able to check us in after 12 am, front desk woman refused to give us ice even though there is no ice machine accessible to guests, woman working at front desk were constantly rude and unhelpful, rooms and hallways smell like food and are stuffy
8.0 Excellent
Pros: Location close to convention center and LA Live area.
Cons: $14 per day service charge
8.0 Excellent
Pros: The location was great and close to everything in Downtown. Its a quick Uber ride to Hollywood. It has a boutique feel so don't stay there if you are looking for a hotel chain feel. The hotel itself is very trendy. It has a bar and restaurant downstairs. We also like the fact that you have to use your card to take the elevator to your room which makes it feel more safe and exclusive.
Cons: The room was small but I suppose big enough for us 2. We used it mostly to sleep. The room is a little old and worn out but it worked out ok considering we paid less than the other hotels going rate. There was a smell we couldn't make out. It went away after we were there for a day.
5.7 Okay
Pros:
Cons: Water wasn't running. Elevator wasn't working.
7.1 Good
Pros: Location worked well for my destination. Overall good value for the price. Complimentary breakfast is a huge bonus.
Cons: The “exercise room” consisted of a treadmill and broken weights (total gym). Disappointing not to have a gym onsite. Not important to everyone but it matters to me.
9.6 Excellent
Pros: I really liked how friendly they were and how helpful they were.
Cons:
A stay at O Hotel places you in the heart of Los Angeles, within a 15-minute walk of Staples Center and Microsoft Theater. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Los Angeles? This hotel has 500 square feet (46 square meters) of space consisting of a conference center and meeting rooms.
With a stay at Kawada Hotel, you'll be centrally located in Los Angeles, a 2-minute drive from Walt Disney Concert Hall and 12 minutes from California State University-Los Angeles. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
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Overall 7.4 Good
Based on 1,620 reviews
All Reviews
- All Reviews
- Business
- Couples
- Families
- Solo
Good
6.5
Pros: Victor the valet was very friendly and helpful. Other than that the room was tiny and plain but it worked as a place to crash for the night.
Good
6.0
Pros: Clean and neat
Mediocre
3.4
Mediocre
3.7
Pros: Location was excellent
Okay
5.7
Pros: Probably the cheapest option next to Disney Hall and other Grand Avenue cultural attractions.
Mediocre
3.7
Good
7.7
Pros: Location, friendly staff, good price
Excellent
8.0
Pros: The hotel itself is a bit dated and shows signs of age, but it does seem like they're trying to fix things up. Our room was small and the furniture was a bit rinky-dink, but very clean and very inviting despite limited space. We wanted a place to crash after a day of exploring the city and for the price, it suited our needs just fine. The staff we interacted with during our stay was incredibly polite. I've seen a lot of complaints in reviews, but honestly, I feel like this was one of the nicer places I've been for the price.
Good
7.4
Pros: Loved the location! Perfect for DTLA activities.
Excellent
8.5
Pros: The hotel is near The Broad, MOCA, Disney Hall, downtown and Little Tokyo. It's comfortable and reasonably priced. The small size of the rooms makes it feel urban and right for a stay in LA.
Mediocre
2.0
Pros: Nothing
Okay
5.1
Pros: Very basic hotel, but for the area, jt was an economical place to stay. It was clean, staff was friendly, and location was very good. As a grad student traveling for a conference 1/2 mile away, it fit the bill pefectly.
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Details
Reviews
Overall 7.4 Good
Based on 1,620 reviews
Location
8.5
WiFi
8.1
Service
7.7
Cleanliness
7.5
Room
5.0
Breakfast
4.4
Comfort
2.6
Location
8.6
Service
7.7
Cleanliness
7.5
Vibe
4.6
Amenities
4.4
Room
4.0
Comfort
2.5
Location
8.3
Cleanliness
7.4
Service
7.4
Room
4.4
Amenities
4.3
Comfort
2.5
Location
8.5
Service
8.0
Cleanliness
7.3
Room
4.4
Comfort
2.5
Location
8.6
Room
4.6
6.5 Good
Pros: Victor the valet was very friendly and helpful. Other than that the room was tiny and plain but it worked as a place to crash for the night.
Cons: Surprised that I had to pay for parking. TV stand was broken but made do. Bed needs to be replaced soon. You can tell it's been used a lot.
6.0 Good
Pros: Clean and neat
Cons: Small rooms
3.4 Mediocre
Pros:
Cons: Hotel would not issue refund even though I had not spent the night not left the room in worse condition than when I had entered.
Five minute wait for elevator and no stairs.
Hotel situated on top of night club with no sound proofing.
Cramped.
3.7 Mediocre
Pros: Location was excellent
Cons: FAXed hotel a month before stay to request a quiet, non-smoking room. Was put on third floor but noise and vibration from nightclub below was unreal. Thankfully it all died down at ~ 2am but it made for an unpleasant stay and a poor night's sleep.
5.7 Okay
Pros: Probably the cheapest option next to Disney Hall and other Grand Avenue cultural attractions.
Cons: The hotel is really basic. Don't stay if you like nice amenities or want to use the room for anything but sleeping.
3.7 Mediocre
Pros:
Cons: i didnt like my stay!i have made a reservation 2months ago.first when i have arrived.they didnt give me the correct room.it was reseved for an other!ervrything was bad.i dont advice people!
7.7 Good
Pros: Location, friendly staff, good price
Cons: 2 roaches in the bathroom, and the door to my room rattled loudly in its frame every time someone else on my floor opened or closed their door.
8.0 Excellent
Pros: The hotel itself is a bit dated and shows signs of age, but it does seem like they're trying to fix things up. Our room was small and the furniture was a bit rinky-dink, but very clean and very inviting despite limited space. We wanted a place to crash after a day of exploring the city and for the price, it suited our needs just fine. The staff we interacted with during our stay was incredibly polite. I've seen a lot of complaints in reviews, but honestly, I feel like this was one of the nicer places I've been for the price.
Cons: The club below was quite noisy and I could feel the vibration from the fourth floor, but it was tolerable for both me and my 16 year old who can pretty much sleep through anything. You may want to avoid this one if you are a light sleeper.
7.4 Good
Pros: Loved the location! Perfect for DTLA activities.
Cons: The room was designed with functionality in mind. My only real complaint is that I disliked the harsh fluorescent lighting.
8.5 Excellent
Pros: The hotel is near The Broad, MOCA, Disney Hall, downtown and Little Tokyo. It's comfortable and reasonably priced. The small size of the rooms makes it feel urban and right for a stay in LA.
Cons: The lobby needs an update.
2.0 Mediocre
Pros: Nothing
Cons: They gave us the choice of a room above a club and the front desk person told me "it's going to be loud. You won't sleep." Or a smoking twin room. The twin beds aren't even true twins. They're tiny. The room is so small that only one person can walk to the bathroom, one person must be in a bed in order for the other to walk. I was stunned at how small the room was. They wouldn't cooperate when I told them I had a big audition the next day and my choice was between not sleeping or sleeping in a tiny room and breathing the harsh smoking room air. Instead I paid more for the hilton the same night because it was that bad. Never again.
5.1 Okay
Pros: Very basic hotel, but for the area, jt was an economical place to stay. It was clean, staff was friendly, and location was very good. As a grad student traveling for a conference 1/2 mile away, it fit the bill pefectly.
Cons: It was a very basic hotel (pay for wifi). Few amenities nearby, but for the price, its hard to complain.
With a stay at Kawada Hotel, you'll be centrally located in Los Angeles, a 2-minute drive from Walt Disney Concert Hall and 12 minutes from California State University-Los Angeles. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
A stay at The Mayfair Hotel Los Angeles places you in the heart of Los Angeles, within a 15-minute walk of Los Angeles Convention Center and Microsoft Theater. Featured amenities include a 24-hour business center, limo/town car service, and express check-out.
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Overall 7.1 Good
Based on 2,085 reviews
All Reviews
- All Reviews
- Couples
- Business
- Families
- Solo
Mediocre
2.0
Pros: The hotel room was filthy, towels were dirty and the staff was rude
Mediocre
2.5
Pros: The rooms that were available and renovated looked nice. But there was no other "good" things about it.
Excellent
8.8
Pros: The staff was the greatest ever !
Excellent
8.0
Pros: It was a great room, they are currently remodeling the hotel so during the day there is a little noise from construction. The staff was polite and great as well. I wish the bathroom was a bit larger because two people trying to get ready at the same time isn't going to happen.
Excellent
10.0
Pros: I liked how easy it was to Valet my car and was only $20 a day with in and out privileges. Checking into the hotel was fast and had an assistant to help. The room on the 15th Floor for King size bed and renovated was very pleasant and spacious. The location is super close to downtown which has the convention center, Staples Arena, Shopping and restaurants.
Mediocre
3.1
Pros: Close to everything
Good
7.7
Pros: Nice, hotel. Room has windows that actually open and let's fresh air in.
Good
7.7
Pros: The room was cute and bigger then i expected for a standard room i loved it, super surprised. I was skeptical at first because the neighborhood isn't that great but as soon as you walk in completely different than what you think it's going to be the staff were super nice and helpful and the room is really clean
Excellent
10.0
Pros: The views are amazing and so is the location.
Excellent
8.0
Pros: convenient downtown location and good value
Excellent
9.7
Pros: Room was perfect size for just me, View was great, staff was extremely helpful and friendly, everything was clean, location in proximity to downtown was perfect.
Excellent
10.0
Pros: View, Staff, Location
Details
Reviews
Overall 7.1 Good
Based on 2,085 reviews
WiFi
7.9
Service
7.2
Location
6.5
Room
5.5
Food
4.6
Comfort
3.8
Breakfast
2.1
Wellness Area
0.0
Service
7.0
Location
6.5
Value for money
5.4
Room
5.3
Comfort
3.8
Breakfast
2.3
Service
7.1
Location
6.4
Value for money
6.1
Room
5.1
Food
4.2
Comfort
3.8
Service
7.4
Location
6.1
Value for money
5.6
Room
5.2
Comfort
3.8
Service
7.3
Location
6.8
Vibe
6.8
Cleanliness
5.0
Room
4.7
Comfort
3.8
2.0 Mediocre
Pros: The hotel room was filthy, towels were dirty and the staff was rude
Cons:
2.5 Mediocre
Pros: The rooms that were available and renovated looked nice. But there was no other "good" things about it.
Cons: I disliked everything. The AC and the water didn't work the first day we were there. The construction seemed slow going making the place look like trash. The location is kinda in a beatdown neighbor hood. The bathrooms are the size of a coat closet and the shower wouldn't fit fairly obese person so it's not size friendly. Staff didn't do certain things when requested, like bringing us a fan because the AC didn't work. Luckily I got all my money back when I left. This place needs to shut down and finish all the renovations or never open again.
8.8 Excellent
Pros: The staff was the greatest ever !
Cons: The central air !!! My babies got sick so I had to stay another day . The room was very cold !!! & the power outage in the middle of the night !!! No food on site & delivery was a problem . No table in rooms to eat . The step where the ac is is not very safe for small children . No room to move around inside my room every time my daughter turned around she bumped into a piece of furniture
8.0 Excellent
Pros: It was a great room, they are currently remodeling the hotel so during the day there is a little noise from construction. The staff was polite and great as well. I wish the bathroom was a bit larger because two people trying to get ready at the same time isn't going to happen.
Cons:
10.0 Excellent
Pros: I liked how easy it was to Valet my car and was only $20 a day with in and out privileges. Checking into the hotel was fast and had an assistant to help. The room on the 15th Floor for King size bed and renovated was very pleasant and spacious. The location is super close to downtown which has the convention center, Staples Arena, Shopping and restaurants.
Cons: When I checked in to my room, turned out to be the wrong room as it was under renovation with a maid cart in the middle. We went back down and the front desk upgrade us to the King size suite. The elevator has under renovation with a huge hole at the top and the bell man scared us about comparing it to the Ring. The lobby was under renovation as we looked forward seeing it.
3.1 Mediocre
Pros: Close to everything
Cons: Location was close to everything but not in a nice area. No parking available at hotel ($30 a night, not included in your rate). Rooms are very small, pictures and ad on site are misleading.
7.7 Good
Pros: Nice, hotel. Room has windows that actually open and let's fresh air in.
Cons: Bathroom is small and doors open outward like a closet. One of the bathroom doors was jammed and we kept squeezing in through one. Rooms look like they are still being worked on. Few things here and there that look unfinished. Like the window seals and dry wall left-overs.
7.7 Good
Pros: The room was cute and bigger then i expected for a standard room i loved it, super surprised. I was skeptical at first because the neighborhood isn't that great but as soon as you walk in completely different than what you think it's going to be the staff were super nice and helpful and the room is really clean
Cons: The heater didn't work just the AC so I got a little cold in the middle of the night the extra blanket wasn't too much of a help the bathroom door keep getting stuck so only one side will open nothing major the areas in the best area but I don't think that the hotel can help that. Also parking was sort of a pain in the butt I had to pay $30 for the valet to park my car
10.0 Excellent
Pros: The views are amazing and so is the location.
Cons: $50 Credit Card incidentals.
8.0 Excellent
Pros: convenient downtown location and good value
Cons: no air conditioning...room was hot at night
9.7 Excellent
Pros: Room was perfect size for just me, View was great, staff was extremely helpful and friendly, everything was clean, location in proximity to downtown was perfect.
Cons: Surrounding area isn’t the greatest but I still felt safe at all times.
10.0 Excellent
Pros: View, Staff, Location
Cons:
A stay at The Mayfair Hotel Los Angeles places you in the heart of Los Angeles, within a 15-minute walk of Los Angeles Convention Center and Microsoft Theater. Featured amenities include a 24-hour business center, limo/town car service, and express check-out.
Ramada Los Angeles/Downtown West is conveniently located 1 Mile from the Los Angeles Convention Center and Staples Center. This hotel is minutes from popular attractions like Chinatown, Beverly Hills, Universal Studios Hollywood and Rodeo Drive. Additional area attractions include Dodger Stadium, Getty Museum, USC, Hollywood, and Disneyland. Medical facilities, wide variety of restaurants, lounges and many businesses are also nearby. The Ramada includes 100 percent non-smoking guest rooms, free Wi-Fi access, free local calls and free limited guest parking. Business travelers will appreciate conveniences like the business center and access to copy and fax services. The meeting room and banquet hall can accommodate up to 220 people. All spacious guest rooms include refrigerators, microwaves, coffee makers, hair dryers, irons, ironing boards, spacious work desks and cable television with HBO. Free Continental Breakfast.
Overall 7.0 Good
Based on 1,675 reviews
All Reviews
- All Reviews
- Couples
- Families
- Business
Excellent
8.0
Pros: stayed for an event at Expo park. Best value for dollar in the area. Free underground parking and free wifi. King bed room was clean and Ac works great.
Okay
4.8
Pros: I like the location it was near everything.
Good
6.0
Pros: Free parking
Excellent
9.0
Pros: Todo esta bien
Okay
4.3
Pros: Location
Mediocre
3.4
Pros: The only good thing was the gentleman that worked the midshift.
Mediocre
2.0
Pros: nothing
Excellent
9.7
Pros: Great staff.. friendly and accommodating. Comfortable room and beds. Clean. Great location with free parking. Awesome shower with great water pressure. Fridge and microwave in room. Updated decor and furniture that was all in very good condition. I would stay there again.
Okay
4.2
Pros: Clean
Free parking
Location
Excellent
9.1
Pros: Our room had plenty of space and was quiet, and everything in the hotel was well maintained. The staff was friendly and helpful. I'll definitely consider staying there again the next time I'm in the area.
Okay
5.7
Pros: Rooms were clean.
Details
Reviews
Overall 7.0 Good
Based on 1,675 reviews
Service
7.6
Location
7.5
WiFi
6.1
Room
6.0
Breakfast
5.3
Food
3.4
Vibe
3.3
Amenities
3.0
Bar and Beverages
0.8
Value for money
8.5
Location
7.8
Service
7.4
Room
5.5
Breakfast
5.0
Comfort
5.0
Vibe
3.3
Amenities
3.3
Location
7.7
Service
7.0
Breakfast
5.7
Room
5.4
Amenities
3.1
Vibe
2.9
Service
7.5
Location
7.1
Cleanliness
6.1
Breakfast
5.6
Room
5.4
Comfort
4.9
Amenities
3.0
Vibe
2.8
8.0 Excellent
Pros: stayed for an event at Expo park. Best value for dollar in the area. Free underground parking and free wifi. King bed room was clean and Ac works great.
Cons: Room was a little small. Not enough space in the bathroom.
4.8 Okay
Pros: I like the location it was near everything.
Cons: We checked into our rooms at the front desk got our card-keys walked to our room and the maintenance lady was still cleaning our rooms. We waited another 5mins outside. Paid way too much too.
6.0 Good
Pros: Free parking
Cons:
9.0 Excellent
Pros: Todo esta bien
Cons: Nada
4.3 Okay
Pros: Location
Cons: Very old and smells. Not a 3 stars motel.
3.4 Mediocre
Pros: The only good thing was the gentleman that worked the midshift.
Cons: The staff in the morning are horrible. When trying to call down there they hang up on you. I would like a complete refund. On the weekends there is no manager on duty or one you can speak to. I needed a new tv for the room never got it. Took three hours to get roll-a-way and that's after going down to front desk to retrieve myself. The place said they have a lounge, all lies they closed it sometime ago. I would highly recommend cutting this hotel off kayaks list. And suggested everyone to stay far away.
2.0 Mediocre
Pros: nothing
Cons: I booked a room for one night through Kayak and made a phone call to the hotel that I would like to extend my reservation to two nights. The front desk person told me it was done and my reservation was for two nights. I arrived the hotel at 10:30 am on the day of my reservation and was told that the room was not ready yet and they could check in my bag and asked me to come back later. I came back at 10 pm that night and the other front desk person told me my room was gone!!!!!!! 10 pm, single girl in Los Angeles downtown with no room to stay. I even did not get an apology. The front desk person said it was not her that told me that I had a reservation. I asked her to give me the contact info of the person who worked in the morning, and she refused. I asked her to call her manager, and she just texted when she could actually call her. She kept saying that there was not much they could do. I had to be responsible for their fault.
They do not have anything they listed on their profile. There is no shuttle service, you have to book through other shuttle agencies. You actually really don’t need them to book the shuttle, and you can do it all by yourself. Their internet connection was AWEFULL!! It was extremely slow and always down.
The staff was not helpful at all. Their security guy, who was a contractor from other company was really a nice guy and helpful. But their staff are not familiar with their business, not responsible for their mistake, not able to deal with emergencies, not helpful with their customers.
Please do not stay with them. The service is so bad, and they do not take responsibility of their fault and they try everything to make themselves look good instead of helping their customers.
IT was such a BIG mistake that I chose them. I have never had a worse experience!
9.7 Excellent
Pros: Great staff.. friendly and accommodating. Comfortable room and beds. Clean. Great location with free parking. Awesome shower with great water pressure. Fridge and microwave in room. Updated decor and furniture that was all in very good condition. I would stay there again.
Cons: Building is clearly an older one so even though it was clean and well maintained on the surface, it did smell a bit funky. I stayed in the main (older) part of the hotel. There appear to be 2 other newer additions.
4.2 Okay
Pros: Clean
Free parking
Location
Cons: It seems like their walls, ceilings and floors are paper thin.
We can hear people above us walking all night and it serous sounded like they may fall through the ceilings anytime. We can hear other people's conversation and having sex clearly. The A.C. in the room has a remote control but it doesn't work. The front desk told us its temperature can only be controlled by the hotel.
9.1 Excellent
Pros: Our room had plenty of space and was quiet, and everything in the hotel was well maintained. The staff was friendly and helpful. I'll definitely consider staying there again the next time I'm in the area.
Cons: There's a charge for the breakfast buffet, and I couldn't simply get a cup of coffee without purchasing the buffet,
5.7 Okay
Pros: Rooms were clean.
Cons: I didn't like how parking at the hotel site was limited. We had to park across the street, although is was specifically for the hotel and gated/locked. Our toilet wouldn't flush a few times too. The halls smelled as well (while walking to our rooms). Rooms were super small.
Ramada Los Angeles/Downtown West is conveniently located 1 Mile from the Los Angeles Convention Center and Staples Center. This hotel is minutes from popular attractions like Chinatown, Beverly Hills, Universal Studios Hollywood and Rodeo Drive. Additional area attractions include Dodger Stadium, Getty Museum, USC, Hollywood, and Disneyland. Medical facilities, wide variety of restaurants, lounges and many businesses are also nearby. The Ramada includes 100 percent non-smoking guest rooms, free Wi-Fi access, free local calls and free limited guest parking. Business travelers will appreciate conveniences like the business center and access to copy and fax services. The meeting room and banquet hall can accommodate up to 220 people. All spacious guest rooms include refrigerators, microwaves, coffee makers, hair dryers, irons, ironing boards, spacious work desks and cable television with HBO. Free Continental Breakfast.
With a stay at Hollywood Inn Express South, you'll be centrally located in Los Angeles, within a 10-minute drive of Walt Disney Concert Hall and Los Angeles Convention Center. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Free self parking is available onsite.
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Overall 6.3 Good
Based on 2,527 reviews
All Reviews
- All Reviews
- Families
- Couples
- Solo
Mediocre
2.0
Pros: Nothing
Excellent
9.1
Good
6.0
Pros: Clean and comfortable rooms. Breakfast was actually ok. Cable was good.
Good
6.2
Pros: Our room had 3 beds. Sinks were outside of bathroom, convenient. Microwave available downstairs. Modern furnishings. A/C was great. Free wifi. Pool. Breakfast.
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Details
Reviews
Overall 6.3 Good
Based on 2,527 reviews
Location
6.2
Service
5.6
WiFi
5.6
Room
5.0
Food
1.7
Breakfast
1.6
Location
5.6
Service
5.5
Comfort
5.1
Room
4.4
Food
1.8
Breakfast
1.7
Location
6.7
Service
5.3
Comfort
5.1
Room
4.3
Breakfast
1.6
Room
4.5
2.0 Mediocre
Pros: Nothing
Cons: Everything was just horrible the rooms were dirty the blankets had holes the towels were dirty also so was the bathroom not enough soap or shampoo breakfast was nasty .. really bad experience for me and my family!!
9.1 Excellent
Pros:
Cons: Parking is minimal, had to park down street.
6.0 Good
Pros: Clean and comfortable rooms. Breakfast was actually ok. Cable was good.
Cons: Wifi Codes had to be printed to you every 24 hours. Got annoying. And then the wifi wouldn't load or do anything at peak times.
6.2 Good
Pros: Our room had 3 beds. Sinks were outside of bathroom, convenient. Microwave available downstairs. Modern furnishings. A/C was great. Free wifi. Pool. Breakfast.
Cons: Room was gross. Moldy ceilings in bathroom, you can smell it. After walking on the carpet, our feet were black. There were stains on our sheets and there may have been bed bugs, my friend had bites. Only able to have one car per room. You have to pay for ice. A little too far from Hollywood blvd area. Really hard to see oncoming traffic when pulling out of the driveway.
With a stay at Hollywood Inn Express South, you'll be centrally located in Los Angeles, within a 10-minute drive of Walt Disney Concert Hall and Los Angeles Convention Center. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Free self parking is available onsite.
Overall 6.2 Good
Based on 619 reviews
All Reviews
- All Reviews
- Couples
- Business
- Solo
- Families
Excellent
10.0
Pros: Free breakfast
Okay
5.7
Pros: It got the job done, the breakfasts were pretty good. The elevators were a little scary, and the building and facilities are pretty old and it's showing its age. The room was small but big enough for the basics. It was a little uncomfortable at first, but it got more comfortable as time went on.
Excellent
10.0
Pros: Great DTLA location. Clean comfortable, no frills.
Good
7.1
Pros: I stayed at the Milner Hotel while on a business trip to LA. The hotel is located within walking distance from my office. My overall experience was good but I wouldn't stay there for a vacation. I stayed in two different rooms during my stay and the best of the two was the King Suite, it had plenty of room and looked newer and cleaner. The other room with a queen bed was too small and looked older and not as clean.
Mediocre
3.4
Pros: only location
Okay
4.2
Pros: This hotel is very close to Staples Center, LA Convention Center, and LA Live.
There is a Starbucks and Ralphs nearby as well as several affordable restaurants, including two 24 hour spots.
The cost of this hotel, compared to other hotels in the location, is quite cheap.
The staff is friendly enough.
Mediocre
3.1
Good
6.5
Pros: The location and staff were excellent
Okay
4.2
Pros: The location is good. It's near the metro and convention center. My room was quiet. The free breakfast is basic but a nice add-on.
Excellent
8.2
Pros: Friendly staff, great location for convention center, clean
Mediocre
3.7
Pros: The location being downtown LA that's all.
Excellent
8.2
Pros: Liked the location. Was 1 block away from where I needed to be the next morning.
Details
Reviews
Overall 6.2 Good
Based on 619 reviews
Location
9.2
Service
7.8
WiFi
7.3
Breakfast
6.9
Room
4.0
Comfort
3.4
Vibe
3.3
Location
9.1
Service
8.0
Breakfast
6.6
Comfort
3.4
Room
3.3
Vibe
2.6
Location
9.3
Comfort
3.9
Room
3.7
Amenities
3.0
Vibe
2.8
Location
9.3
Service
7.7
Room
3.6
Cleanliness
3.5
Vibe
2.8
Amenities
2.6
Location
9.3
Service
8.0
Breakfast
7.3
Room
3.7
Comfort
3.7
10.0 Excellent
Pros: Free breakfast
Cons: Parking
5.7 Okay
Pros: It got the job done, the breakfasts were pretty good. The elevators were a little scary, and the building and facilities are pretty old and it's showing its age. The room was small but big enough for the basics. It was a little uncomfortable at first, but it got more comfortable as time went on.
Cons: Parking is not included and costs $18/day next to the hotel. The shower was almost comically small. My shoulders are wider than it. No refrigerator in the room.
10.0 Excellent
Pros: Great DTLA location. Clean comfortable, no frills.
Cons:
7.1 Good
Pros: I stayed at the Milner Hotel while on a business trip to LA. The hotel is located within walking distance from my office. My overall experience was good but I wouldn't stay there for a vacation. I stayed in two different rooms during my stay and the best of the two was the King Suite, it had plenty of room and looked newer and cleaner. The other room with a queen bed was too small and looked older and not as clean.
Cons: Only one of the two elevators was working and so it was a long wait for the elevator. At one point both elevators were broken and I stayed on the eleventh floor, so that's a long way up and down.
3.4 Mediocre
Pros: only location
Cons: This was my second time in four months but this time experience some staff rude as if she don't care for guest to come back for stay or not
Secondly some rooms no have proper wifi
Thirdly some rooms are with OH MY GOD restrooms the shower place not even sufficient to stand
4.2 Okay
Pros: This hotel is very close to Staples Center, LA Convention Center, and LA Live.
There is a Starbucks and Ralphs nearby as well as several affordable restaurants, including two 24 hour spots.
The cost of this hotel, compared to other hotels in the location, is quite cheap.
The staff is friendly enough.
Cons: You get what you pay for. This hotel is in quite an old building so some things can't be helped or would require a major investment. If you know what you're in for this hotel could be good enough for a short trip. If you're expecting a 3+ star hotel, look elsewhere.
The rooms are very small. The sink is in the room instead of in the bathroom. The showers are very small.
The windows don't shut 100%, street sounds can be heard. Especially at 1:00 AM when people are beginning to leave bars or concerts at the Staples Center.
The closets are tiny, the hangers in them have to be at an angle to shut the door.
The door to the room I had during this trip would stick; so, I had to be extra forceful to get it open or closed.
During my two visits at this hotel I requested and was approved for late checkout. Neither time was housekeeping informed. The first time the housekeeper was knocking on the door at 11am trying to get in to clean the room. My Spanish and her English were both poor so while the point got across eventually, it was awkward because I was just out of the shower. This time I returned to my room to find the door propped open with a wet towel and nobody around. None of my things were disturbed so I shut the door to get ready to shower. The housekeeper promptly knocked and asked if I was checking out. I let her know I had late check out and she returned to another room.
The room I stayed in during this trip had a faint foul odor. They could use some of those air fresheners that go off on a timer.
Finally, roaches. During my trip last year I killed one large roach. I knew this wasn't a great hotel so I wasn't exactly shocked by the creature. This time I killed one small one in the evening and 10 more in the morning (ranging from very small to large). The number of them was disturbing because I would catch the movement in the corner of my eye and then kill them. If I was less observant I may not have noticed all of them; but truthfully I may have missed many more even with the number I killed.
3.1 Mediocre
Pros:
Cons: I was with friends. Their room had a closet blocked by a side table and a side area with wires hanging from the ceiling. The two person room I had was smaller that the one person room my friends had and the bathroom was barely big enough for one person to stand and turn around or do anything. The room was not cleaned all the way and they did not give us fresh towels. Breakfast was meager: waffle maker, juice/milk, hot/cold cereal, fruit and pastries. I would never stay there again. Nothing in the pictures was what in my room and nothing in my room reflected the amount I paid. No one in my party was happy with their room. The location was fine as we could walk everywhere we needed, but I had to park in a lot down the street. All in all this was an expensive hotel for no reason.
6.5 Good
Pros: The location and staff were excellent
Cons: The room in bad shape. Very old and dated. Smelled. Not clean. Sheets were old.
4.2 Okay
Pros: The location is good. It's near the metro and convention center. My room was quiet. The free breakfast is basic but a nice add-on.
Cons: The hotel is old and while the lobby looks decent, my room felt really dirty. It also smelled bad. I was afraid to step on the carpet with my bare feet or even my socks. I also didn't feel comfortable drinking the tap water there so I had to buy bottled water.
There are also lots of homeless people hanging around the hotel. The front desk attendant doubles as the "security" attendant as well. There were times that I wondered how easily homeless and other uninvited guests could get into the building.
On the last night I did see a roach in my bathroom.
The ice machines were all broken except for one.
8.2 Excellent
Pros: Friendly staff, great location for convention center, clean
Cons: Smallest shower I've ever seen
3.7 Mediocre
Pros: The location being downtown LA that's all.
Cons: I don't like that online the hotel room looks 100% different than how the rooms really look. I don't like that the bed was broken right when we walked in. I don't like that they have a sink next to the television set and outlet system (very dangerous). I don't like that the bathroom toilet had urine in it already and the shower grout had hair and a sort of residue on the floor. I don't like that the room smelt musky and dusty. I don't like that the I spent so much for false advertising. All in all I don't like this place. And there is literally no other positive except for the location, that's it.
8.2 Excellent
Pros: Liked the location. Was 1 block away from where I needed to be the next morning.
Cons: My room was super small.
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