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Location and friendly staff Parking fees
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Location perfect. Room clean. Bathroom real nice. Upgraded to a view room. No
The location Staff was rude
The location in Hollywood was excellent, right in the middle of everything. At night it's a bit dodgy if you walk down the side streets but around the hotel and shopping mall is fine. The valet parking is really expensive considering how long it took to get the car. When I asked about self parking the staff were not very helpful even though the garage was the same as for valet and it was a simple answer.
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Easy access to Walk of Fame,Hollywood Bowl and restaurant.
Location was amazing and the friendly staff. Entering and exiting valet is tricky.
The location was great. The water pressure in the bathroom was too low.
This guest did not leave comments about this hotel.
cheap public parking next door (15$ daily max) rooms show signs of significant wear & tear. front desk unfriendly
We used to like staying here while we wait for our house to be move in ready. But the GM treats us very poorly as he found out we were using the secret deal. He insinuated that we've done something since we know what hotel it is The GM clearly does not want us here anymore. When we first started staying here, they kept us in the same room. Now as we have new reservations, they make us pack up, check out and wait for several hours to check back in
The location ws great! No bathrobe
The room selection was fulfilled. I have been staying at the hotel for almost 15 years. Fan Coil Unite was noisy.
Central location in the Hollywood area. Beautiful interiors from lobby to restaurant and inviting exterior areas around the pool and outside bar. Excellent and fast service all over. One night when we had a little plumbing problem : ) in our toilet, the janitor fixed it within 10 minutes. Could definitely book this hotel at my next visit to LA.
I got a free upgrade to a suite. The low light in the foyer was ridiculous
The staff was friendly, attentive and available for all our needs.
The location was great. The room was a little small, but had charm. We were comfortable there.
Great rooms. Great bar. Wonderful onsite restaurants. Wonderful location. Fantastic staff.
Very close to amenities and entertainment relating to my stay. Construction and hammering started very early in the morning so I never slept well. With jet lag on top of it, I came home totally exhausted when this was to be a relaxing few holiday days. Also, my window looked out onto the roof of 2nd floor and workmen could peer into my window. As a result I had to keep my curtains closed at all times. I did not get to enjoy the daylight. Room was very small and not altogether clean - dirty carpet and automan. Certainly not at all what I was expecting from a superior room. Overall not a great stay.
I told them we were staying for a special occasion and they had the availability to upgrade our room. Very accommodating made the night special for us, despite the many events happening in and arround the hotel (holiday parties etc.)
Great value hotel in a great location
Had problems with lock system on door. Maintanance man came, removed complete door handle and then disappeared. After an hour waiting we needed to go out and security were most unhelpful but finally came and stood by door so we could leave room as there was no way we could lock it.
The Staff was excellent, very helpful and pleasant. Bathrooms could be updated.
Location Seems like they may have a problem with people entering he back door from the hills. A door alarm was going off one evening and they seem to shut down the elevator in the back for this reason as well which is a little concerning.
Close to all attractions in Hollywood, good breakfast, very friendly staff and the luggage storage was a bonus
Location,friendly staff,complimentary breakfast and all day coffee.Very good choice would stay again.
Friendly and helpfull staff, clean rooms and a great location.
Great location, close to a metro station and to a tourist bus stop. Coffee and tea at the reception 24 hours. All the staff very friendly and helpfull. Always smilling and trying to help you which I really appreciated. Breakfast very basic but not a problem for me. Some hotels around dont offer breakfast inclusive.
location & free parking
Location, off road parking
The staff were very friendly, helpful and efficient.
I think this hotel is good location, near hollywood bvd, and cheap for hotel at good location. There is no bell man, and breakfast is fair..
every thing nothing
The location is awesome.Albin,the employee at the front desk was extremely helpful. The hotel needs renovation.The brekfast is a disaster:(
The hotel is direct in the heart of Hollywood. Friendly stuff. Big rooms with kitchen.
location was really good no breakfast
A convinient location. Easy for parking
Location The sound of aircondition
great hotel placement
good location. 10 minutes walk to Hollywood Blv. 2 minutes drive to I-10. So convinient for visitors. no breakfast included. internet is not as fast as i expected.
Convenience to area I wanted to be in. Parking area was tricky and getting out could be a challange.
locations was awesome, parking was sort of tight, and the lights went out on the street our lastnight there ( I imagine that wasn't the hotels fault), but all in all, great location/hotel for weekend stay , close to everything
The Hotel staff was very nice and helpful.
Efficient staff very good room low price The swimming pool close at nine pm :-)
Very good hotel No bad points
Pros: Loved the contemporary renovations. The hotel was super clean! The hallway always smelled amazing...I saw maids and maintenance staff always working the property. The location is superb for those that want to to go to Hollywood Walk of Fame, Chinese Theatre, Mall, Hollywood hills, etc. It literally is a 15 minute walk to all of these places. You will save time, money & get your exercise in! The beds were very comfy. The showers clean and modern. Room was plenty big for a couple. Micro & Fridge made it convenient for food. The little cool bar is nice for drinks. Staff very friendly. Loved the overall vibe. Cons: Definitely not a hotel for children! The area is a renovation of a small space, so no room for the kids to romp around. The pool is a very tiny square, so you will not enjoy a family pool experience here. The hotel has heavy traffic on Highland Ave, as you are in the heart of Hollywood, so plan accordingly. No complimentary breakfast. You can hear the noise that other guests make, so awakened by 5:00 am guests screaming.
Convenience to the Hollywood Bowl. Within walking distance to tourist areas and the metrolink station .
It looked nice on website.. rooms were cleam We changed rooms due to no hot water.. then because the hot tub exploded.. water everywhere and all our clothes spaked
nice htl. Good location they charged us around 20 USD more! be careful and keep the invoice when U sign it!
The hotel staff was great. On arrival, they couldn't find my online reservation but accommodated me immediately. My non-smoking room smelled of smoke and I was moved immediately. Free wireless internet was a plus. Room was clean and spacious.
The price was right. The state of disrepair was horrible! The walls AND the doors in the hallways were nicked and dirty. Same thing in the room. The room door and bathroom door had so many scuff marks, even my kids said something. We waited more than 10 minutes to check in because the front desk person was "somewhere in the back." The bartender tried to check us in but she didn't know how (and why should she.). All this was after we drove into the parking lot and saw and heard the front desk girl and the bartender gossiping using foul language. Very unprofessional!
The location is great walking distance to the Hollywood and highland shopping center. No car or uber needed You are in Hollywood so it was a fight in the hallway around 4am that woke me up.
Great location, very near to all the main attractions and to the Metro station. Good breakfast, good sized room which was very comfortable and quiet. Great value for money. The breakfast room was small and would sometimes be crowded.
Very rude, unfriendly, not very knowledgeable staff. Dirty, room in decrepit condition, no safe inside room, terrible and disappointing pool. Not a good stay, spend the extra few dollars to go somewhere else since you are in LA, don't let such a terrible hotel leave a bitter taste in your mouth during your trip!
Hotel room was clean. The walls are too thin. I had the experience of being woken up by an over arduous couple next door at 2.30am and this went on for around 4 hours. As we had just arrived from Australia, and a 15 hour plane trip this was not appreciated, nor was the noise coming from some women the next night that went outside on and off for 2 or more hours.
Hotel has some quirks. It is very easy to lock yourself out of the bathroom by inadvertantly pushing the lock button when exiting the bathroom. In addition the bedframes are made of hardwood and are very easy to walk into.
We enjoyed our stay very much. We were there to be on the Kelly and Michael show after the Oscars. The staff could not have been nicer our room was clean and comfy. I would like to give a shout out the the bartender (Chris). He was very friendly and helpful. We quite enjoyed our conversations with him. Can't think of a thing.
Parking is not included in stay. $32 a day.
Extremely friendly front desk staff who were helpful at all times. The valet manager was also extremely nice and always very pleasant. The rooms were clean and updated with a microwave and fridge. There was always coffee, drinks and a snack out by the front desk. A very nice hotel and reasonably priced for the location. Will definitely stay there again if ever in the area. There was a valet and fee to park each day ($32!) but since it's within walking distance to walk of fame I understand why they do it so tourists don't park there.
Our room was a little one bedroom apartment with a full kitchen. Clean and comfortable and quiet. The staff were all very nice & helpful. The location for Hollywood site-seeing is ideal--could not ask for better. Orchid is a quiet side street, but just a few steps away, Hollywood is loud & lively. No complaints!
Room size Laundry facility in car park Location Tiny tired bathroom Kitchen a bit tired Could only access wifi if we were standing at the door to our room which was a long way from the bed!
I liked that it was right off Hollywood blvd, walking distance to D&B and other places to go out night we stayed Area was sketchy , people walking around looking like their on drugs
Overall 4night stay at LA Brea Inn was great would definitely stay again The room was clean but had a weird odor and parking is very hard to maneuver around.
Location, fridge and microwave. Room had a funky odor to it, like very stale air. Walls were so thin that we could hear the person snoring in the next room and some of there conversations. Only window in room looked out to the enclosed hallway, just an old design.
location is good price is fair room is small and with some strange smell. breakfast choice is so limited
Hotel Location and the continental breakfast The elevator service was spotty at best. The room location was poor. The main window faced an interior hall and the door was located next to a stairwell. The carpets were in poor repair and the hall light flickered as one would expect in a flop house.
The room was great location was great parking was convenient nothing worth mentioning
Proximity to Universal studios No breakfast, continental breakfast only. False advertising. Loud street, halls open to outside, thin walls could hear other people in rooms. Hard time sleeping due to noise.
I gave the overall experience a low mark because the key cards are temperamental. Mine took about a dozen attempts to open the door from the lobby to the rooms. Besides the key cards, no
clean outdated. Staff gave information they did not follow through on.
Location was great for our trip.