A lot of hidden fees, the car was dirty. It did not have windshield wiper fluid and it smelled very funny and drove like it’s been abused.
The car was very old and had many dents. The counter person said I could use my insurance, which has $100,000 deductible, but when I signed for the car-they charged an additional $26 a day for loss of use addendum. I have never experienced that ever before. It seems like just an extra way to get money.
Worst car rental experience I’ve ever had. Crooks who have many hidden fees and force you to buy their insurance (even after providing proof of insurance).
DO NOT RECOMMEND / SEEK ALTERNATIVE!!!!! Waited in vain for an hour for a complamentery pick up shuttle from airport. Called at 6:03pm to clarify pick up procedure as I waited in disengaged area. Called about every 15 minutes after to get an update. Shuttle never came so I ended up tacking a $20 cab at 7:05pm from airport to car rental office. No apologies no explanation nothing. Then once in front of agent, still took over 30 minutes to get a 'seen better days car', with a missing hubcap dents and dings all over and greasy windshield. Plus before I could get the keys had to take photos to upload on to there portal and pay a an additional "mandatory" $100 & change in insurance regardless that I had proof of insurance. This whack car rental company is more like the cheep-0 ones you would expect in a third world country. Save yourself the headache.
Terrible experience. They refused to accept my insurance card, despite my calling GEICO and having them send a binder that explicitly stated it covered ALL RENTAL CARS. The agent, Patricia was polite and I do believe she tried, but it is crazy(and I believe illegal) to require you pay for your own liability insurance that is mandated by law, anyway... But to refuse to accept valid insurance and insist on charging a large amount in order to rent is completely unethical(and likely illegal). I had to get an Uber to another rental place after spending more than an hour there. The shuttle was courteous and Patricia was polite and respectful even as she complimented the policies that I understand were not hers
If you live in Florida and rent a car in Florida they’ll put a 2K hold in your cc and you have 100miles per day limit. So, you have an extra fee for unlimited miles, unlimited tolls plus the hold. If this is your escenario (live and rent to use in Florida) I don’t recommend them.