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Routes Car & Truck Rentals customer reviews

4.8
Mediocre2,249 verified ratings
Pros +
  • They had a car for me and it was reasonably priced (in 33 reviews)
Cons -
  • Told me my credit card coverage was not enlugh. (in 4 reviews)
  • 3rd part insurance at 28$ a day. (in 10 reviews)
Show reviews that mention
Traveler rating:
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A
2.0 Poor
Place is a scam with a number of hidden fees
A
10.0 Wonderful
A bit of a wait but worth it - great price and close to the airport.
A
2.0 Poor
You guys SUCK. You should let consumers know you are not local before confirming details and messing with people last minute.
A
2.0 Poor
The rental is not with the other airport rentals so you need to call and get a second shuttle to pick up your car. We had to wait for 3 trips since people showed up before us and they were only using an SUV. The person at the counter was nice enough and they upgraded our car so we’d have more space but the car was infested with ants and they told us that it wasn’t a good enough reason to get a new vehicle. We have a 2 year old and the ants were crawling all over her seat and on her. It was incredibly rude to not let us switch out the car. Waste of time and just gross. Pay the extra money to get a car from a good business.
W
10.0 Wonderful
Great costumer service. They had the paperwork ready, and I was walked to my car.
J
2.0 Poor
When I arrived at the counter the told me about the previously undisclosed $20 per day fee to leave the state with the car. It was cheaper to cancel the reservation and book with another car rental firm.
M
2.0 Poor
It is the customer relation that is awful at Routes. Never accomodating. Asking for exhorbit sums for protection. Very suspicious company. Refused to give me the car I paid for in total because they judged my Driving permit invalid because it has no picture - which is the case for a lot of people working for the government of Qc in the North. If the Gvt issued it, in itself it valid! I tried to show them my medical card with my picture and offer a proof on insurance, but nothing did it. I had to go to the Montreal Airport to rent a car for more than double the price because of this. I spoke to one of my colleagues at work who told me they had a similar incident with them.
A
2.0 Poor
They charged me extra money. And long waiting. Very poor service
A
2.0 Poor
They don’t clean the inside of their cars. Also they have hidden fees that will make it well beyond what a larger company would charge.
C
2.0 Poor
The only positive was the cost. However, renters are led to believe that the total cost is that which is posted on the website. There is NO mention of the additional taxes and fees before booking. The wait time at pick up was excessive (2 hours); the car’s driver-side view mirror was inoperable; the rear seats were wet as the car had been washed with the windows down a bit; the rear right wheel made a loud squealing sound when making turns; the car was not well cleaned at pick up. This is apparently the norm for Routes as we heard several other renters stating like experiences on the shuttle back to the airport. This company really needs to up its game!

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Routes Car & Truck Rentals car rental prices in the United States

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Mitsubishi Mirage car
Mitsubishi Mirage
or similar Small
2
2
4-5
$15/day
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Nissan Versa car
Nissan Versa
or similar Small
4
2
2/4
$8/day
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Toyota Corolla car
Toyota Corolla
or similar Medium
5
3
2/4
$8/day
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Nissan Altima car
Nissan Altima
or similar Large
5
2
4-5
$10/day
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Jeep Wrangler car
Jeep Wrangler
or similar SUV
2
2
4-5
$13/day
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Class Minivan car
Class Minivan
or similar Van
5
5
4-5
$24/day
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Class Full-size SUV car
Class Full-size SUV
or similar SUV
5
2
4-5
$16/day
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Dodge Durango car
Dodge Durango
or similar Luxury
5
5
2/4
$19/day
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Class Full-size Van car
Class Full-size Van
or similar Van
5
2
4-5
$88/day
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Ford Mustang Convertible car
Ford Mustang Convertible
or similar Convertible
5
3
2/4
$53/day
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Class Full-size Truck car
Class Full-size Truck
or similar Pickup truck
5
3
2/4
$18/day
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Nissan Rogue car
Nissan Rogue
or similar SUV
4
2
4-5
$11/day
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Class Special SUV car
Class Special SUV
or similar SUV
5
5
4-5
$12/day
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Class Special Car car
Class Special Car
or similar Category
5
5
2/4
$14/day
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Kia Sorento car
Kia Sorento
or similar SUV
5
3
4-5
$17/day
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Class Special Convertible car
Class Special Convertible
or similar Luxury
5
5
2-3
$20/day
View Deal
Jeep Wrangler Unlimited car
Jeep Wrangler Unlimited
or similar SUV
5
2
2/4
$24/day
View Deal
Best rates found by KAYAK users in the past 48 hours.

Where can I find Routes Car & Truck Rentals car rentals?

Address

Orlando Airport

Hours

Monday05:00 - 23:30
Tuesday05:00 - 23:30
Wednesday05:00 - 23:30
Thursday05:00 - 23:30
Friday05:00 - 23:30
Saturday05:00 - 23:30
Sunday05:00 - 23:30

Phone

+1 407 237 9411
View deals

Good to know

Most popular city

Most popular car type

Average price

Good deal

Denver
Medium
$49/day
$14/day

Top tips for renting a car from Routes Car & Truck Rentals

  • 25% of our users found rental cars from Routes Car & Truck Rentals for $34 or less
  • Book your rental car from Routes Car & Truck Rentals at least 6 weeks before your trip in order to get a below-average price.
  • Large rental cars from Routes Car & Truck Rentals are around 55% cheaper than other car types, on average.

FAQs about renting a car from Routes Car & Truck Rentals

  • How much does it cost to rent a car from Routes Car & Truck Rentals?

    On average a rental car from Routes Car & Truck Rentals costs $85 per day.

  • What is the most popular rental car from Routes Car & Truck Rentals?

    Full-size (Hummer H2 or similar) is the most frequently booked rental car type from Routes Car & Truck Rentals.

  • How many car rental locations does Routes Car & Truck Rentals have?

    Routes Car & Truck Rentals has 416 rental locations worldwide. Take a look at our Routes Car & Truck Rentals rental location map to find the best rental cars near you.

  • Which countries does Routes Car & Truck Rentals have rental car locations in?

    Albania, Armenia, Australia, Barbados, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, Djibouti, Dominican Republic, Georgia, Greece, Guernsey, Iceland, Jamaica, Jersey, Jordan, Malta, Mauritius, Mexico, Morocco, New Zealand, Oman, Panama, Peru, Poland, Portugal, Puerto Rico, Qatar, Romania, Saint Martin, Spain, St. Maarten, Trinidad and Tobago, Turkey, United Kingdom and United States

  • How much does it cost to rent a car from Routes Car & Truck Rentals for a week?

    On average a rental car from Routes Car & Truck Rentals costs $592 per week ($85 per day).

  • How much does it cost to rent a car from Routes Car & Truck Rentals long term for a month?

    On average a rental car from Routes Car & Truck Rentals costs $2,539 per month ($85 per day).

Everything you need to know for your Routes Car & Truck Rentals car rental

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