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Routes Car & Truck Rentals customer reviews

4.8
Mediocre2,260 verified ratings
Traveler rating:
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L
2.0 Poor
Renting a car from Routes was the worst experience I've ever encountered, and other customers felt the same. I came prepared with my insurance declaration page, but they still charged more than the initial rental rate, claiming my deductible was too high. Apparently, they add collision and comprehensive deductibles together, and if both are over $1,000, they require a "waiver of deductible", which costs more than the car rental. To make matters worse, customers were waiting over an hour to be given a key and their car.
A
2.0 Poor
Added fees. Long time to receive vehicle
A
2.0 Poor
Zero customer service. Reservations aren’t a thing, it’s first come first serve. EVERYONE waited at least 2 hours or more for a car. Worst experience ever.
R
4.0 Mediocre
The car was front wheel drive and didn’t have snow tires. Christmas in Calgary without snow tires is dangerous. The car was not properly equipped. They wouldn’t do anything about it as it’s a small facility and they had limited cars. Won’t be renting from them again.
A
10.0 Wonderful
Great Experience
A
2.0 Poor
Terrible customer service. Rude agent.
D
6.0 Okay
Car could have used a bit more of a cleaning, had many scratches, and a damaged fender. I asked that they take the car out into the light so we could document the damage which seemed to annoy when checking out the car. We were unfamiliar with San Juan and were sold coverage for tolls or told there would most likely be a $50.00 charge for unanticipated tolls ... once agreed to, they added a $9.95 charge to enroll. Bit of a scam. They also seemed unhappy we had purchased insurance through Kayak online. However, everything worked out in the end.
A
2.0 Poor
Worst experience ever I’ve used this place before where they allowed me to rent a car and all of a sudden the second time I go, they won’t let me rent a car because my insurance was from another country and I have state drivers license. They really just lost my business for anyone that lives in the state of Florida I would recommend not going to this place.
K
2.0 Poor
Very bad experience they charge me so much money
A
2.0 Poor
DO NOT USE. TRUST ME. SCAM COMPANY! Save yourself the headache. Upon arrival, they charged me extra because my credit card did not have the digits printed on them (like the old credit cards). Absolutely insane. Insanely high deposit requested. They try to squeeze you for $ at every turn. They expect you to go to a car wash and clean the inside and outside before returning.

How other car rental agencies scored

Routes Car & Truck Rentals car rental prices in the United States

Discover the best prices for you by selecting your travel dates on KAYAK.
Mitsubishi Mirage car
Mitsubishi Mirage
or similar Small
Passengers count 2 adult passengers
Bags count 2 large bags
Door count 4-5 doors
$15/day
View Deal
Nissan Versa car
Nissan Versa
or similar Small
Passengers count 4 adult passengers
Bags count 2 large bags
Door count 4-5 doors
$5/day
View Deal
Class Intermediate Car car
Class Intermediate Car
or similar Medium
Passengers count 5 adult passengers
Bags count 3 large bags
Door count 4-5 doors
$5/day
View Deal
Class Standard Car car
Class Standard Car
or similar Medium
Passengers count 5 adult passengers
Bags count 3 large bags
Door count 4-5 doors
$28/day
View Deal
Nissan Altima car
Nissan Altima
or similar Large
Passengers count 5 adult passengers
Bags count 2 large bags
Door count 4-5 doors
$6/day
View Deal
Jeep Wrangler car
Jeep Wrangler
or similar SUV
Passengers count 2 adult passengers
Bags count 2 large bags
Door count 4-5 doors
$17/day
View Deal
Kia Carnival car
Kia Carnival
or similar Van
Passengers count 5 adult passengers
Bags count 5 large bags
Door count 4-5 doors
$22/day
View Deal
Class Full-size SUV car
Class Full-size SUV
or similar SUV
Passengers count 5 adult passengers
Bags count 2 large bags
Door count 4-5 doors
$18/day
View Deal
Dodge Durango car
Dodge Durango
or similar Luxury
Passengers count 5 adult passengers
Bags count 5 large bags
Door count 2/4 doors
$21/day
View Deal
Opel Vivaro car
Opel Vivaro
or similar Van
Passengers count 5 adult passengers
Bags count 2 large bags
Door count 4-5 doors
$76/day
View Deal
Ford Mustang Convertible car
Ford Mustang Convertible
or similar Convertible
Passengers count 5 adult passengers
Bags count 3 large bags
Door count 2/4 doors
$52/day
View Deal
Jeep Gladiator car
Jeep Gladiator
or similar Pickup truck
Passengers count 5 adult passengers
Bags count 3 large bags
Door count 2/4 doors
$20/day
View Deal
Nissan Rogue car
Nissan Rogue
or similar SUV
Passengers count 4 adult passengers
Bags count 2 large bags
Door count 4-5 doors
$9/day
View Deal
Class Special Car car
Class Special Car
or similar Category
Passengers count 5 adult passengers
Bags count 5 large bags
Door count 2/4 doors
$13/day
View Deal
Jeep Grand Cherokee car
Jeep Grand Cherokee
or similar SUV
Passengers count 5 adult passengers
Bags count 3 large bags
Door count 4-5 doors
$14/day
View Deal
Class Special SUV car
Class Special SUV
or similar SUV
Passengers count 5 adult passengers
Bags count 5 large bags
Door count 4-5 doors
$15/day
View Deal
Class Special Convertible car
Class Special Convertible
or similar Luxury
Passengers count 5 adult passengers
Bags count 5 large bags
Door count 2-3 doors
$27/day
View Deal
Best rates found by KAYAK users in the past 48 hours.

Where can I find Routes Car & Truck Rentals car rentals?

Address

Orlando Airport

Hours

Monday05:00 - 23:30
Tuesday05:00 - 23:30
Wednesday05:00 - 23:30
Thursday05:00 - 23:30
Friday05:00 - 23:30
Saturday05:00 - 23:30
Sunday05:00 - 23:30

Phone

+1 407 237 9411
View deals

Good to know

Most popular city

Most popular car type

Average price

Good deal

Denver
Supplier choice
$56/day
$16/day

Top tips for renting a car from Routes Car & Truck Rentals

  • 25% of our users found rental cars from Routes Car & Truck Rentals for $36 or less
  • Book your rental car from Routes Car & Truck Rentals at least 6 weeks before your trip in order to get a below-average price.
  • Large rental cars from Routes Car & Truck Rentals are around 46% cheaper than other car types, on average.

FAQs about renting a car from Routes Car & Truck Rentals

  • How much does it cost to rent a car from Routes Car & Truck Rentals?

    On average a rental car from Routes Car & Truck Rentals costs $58 per day.

  • What is the most popular rental car from Routes Car & Truck Rentals?

    Full-size (Holden Commodore or similar) is the most frequently booked rental car type from Routes Car & Truck Rentals.

  • How many car rental locations does Routes Car & Truck Rentals have?

    Routes Car & Truck Rentals has 423 rental locations worldwide. Take a look at our Routes Car & Truck Rentals rental location map to find the best rental cars near you.

  • Which countries does Routes Car & Truck Rentals have rental car locations in?

    Albania, Armenia, Australia, Barbados, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, Djibouti, Dominican Republic, Georgia, Greece, Guernsey, Iceland, Jamaica, Jersey, Jordan, Malta, Mauritius, Mexico, Morocco, New Zealand, Oman, Panama, Peru, Poland, Portugal, Puerto Rico, Qatar, Romania, Saint Martin, Spain, St. Maarten, Trinidad and Tobago, Turkey, United Kingdom and United States

  • How much does it cost to rent a car from Routes Car & Truck Rentals for a week?

    On average a rental car from Routes Car & Truck Rentals costs $407 per week ($58 per day).

  • How much does it cost to rent a car from Routes Car & Truck Rentals long term for a month?

    On average a rental car from Routes Car & Truck Rentals costs $1,746 per month ($58 per day).

Everything you need to know for your Routes Car & Truck Rentals car rental