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It has the basic shower items and television programing. The ac worked, there was a microwave and refrigerator. It took me a ridiculous 15 minutes to check in. The guy thought I was paying cash and I had already paid with my card. He insisted I give him all the vehicle information.
The morning van driver kept texting and not paying attention to the customers
Employee should provide parking ticket ready
The shuttle took forever to get us from the airport and the rooms were dingy, with holes in the blankets and thin pillows. The rooms are decorated to look all modern but instead they look cheap.
The staff was friendly and my room was clean. I did not have any problems and was only in town for one night so this was perfect for my needs and the price was right.
newly renovated rooms; cleanliness small bathroom, poor WIFI Connectivity
I didn't have high expectations for this hotel, just needed a place to crash next to the airport for an early morning flight the next day. For a basic hotel, this was surprisingly nice. Rooms were clean, staff was responsive, liked the modern functional decor,was just right. Appreciated that they had security in the lobby checking people's room numbers before allowing just anybody up to the rooms. Was a slight smell of smoke in the room
Needed a place to stay for a few days while waiting for the next flight out of LAX. Staff was friendly and helpful. Room availability was convenient and flexible. A perfect fit. Minor maintenance to ice machines.
The lady at the front desk was really good Sometimes the common areas were dirty
Room was very clean. Housekeeping service is great. Ice machines broken on a few floors.
Shuttle service yo the airport Great bed
Great clean rooms, friendly staff and comfortable bed. Loved the free shuttle service to our terminal as well
The night I stayed, it was very quiet Morning coffee and tea did not have tea bags or real sugar
The room was very clean. The location wasn't That desirable
The service was great, the room was clean, the staff was friendly and accommodating! There is also a police station a couple of blocks away. The area is shoddy at best and the clientele was a bit shady --during my stay I saw several people use a room for an hour or two followed by a quick clean up.
Super friendly staff and extremely clean rooms. Will definitely stay there again. Loved having the microwave and refrigerator in the room. Also it was very conveniently located :-) Beds were a little hard and just a few noisy neighbors, the walls are kinda thin.
Friendly Staff. Very hospitable. No coffee pot in the room and tried to order food to be delivered with absolutely no luck.
The room was in good condition. No dresser and no blow dryer in room. Beds were clean. Pretty average for 2star hotel. The staff did try to keep an extra $10 from my change. The male staff made me go to the arm to pay him because he couldn't figure out his debit machine. When we came back the female role me my payment was $95. T was 85. then purposely gave me wrong chang
The room was clean and comfortable. Large screen,plenty of room, good internet. The wood floors better than carpet. The ceiling was painted with a mural which gave the room character. This was as good a 2 star that I have seen, and better than some 3's. The towels were not smooth, but rather rough; definitely need softner.
Rooms were okay Mattress too hard. No ice available. Could also use small coffee pots with all the supplies in room. Had to go out and buy coffee in the morning.
The hotel is conveniently located and fairly well kept. The room had a refrigerator, a microwave, and a hairdryer. There was also a bathtub, not just a shower. There was also a little table and chairs. Parking was free and fast food and gas is nearby. The area of town isn't great, but it's okay. We felt safe enough. The walls are a little thin, but not too bad. The bedding was just the sheets and the bedspread - though we probably could have got a blanket if we asked. The heater was loud, but worked.
I love that this hotel had wifi! It really helped on my trip
The ceilings are a special artistic treat! Simply amazing It's not in an area you wanna stay but it's close to where you wanna go!
This hotel was in a questionable neighborhood my employees stay here I booked their rooms they very frightened and got very little sleep. There was no hot water and ants in the shower. same as above
Very nice people, close-enough to the Aquarium, etc., parking right in front of the room. Little fridge, microwave, hair dryer. Definitely adequate for our needs. The kid got a kick out of the black light painting on the ceiling. Bed was a little hard, not awful. Could've used a couple extra pillows and the soap is very tiny.
The location was close enough to the beaches. There were crackheads sprinkled around the area there was a spider in my room it smelled like rancid smoke even though I asked for a smoking room I was kind of disgusted by the stench. Also they charge $.75 for ice cubes actually just a bucket a small square bucket from your room which kind of blows my mind!!
It is close to the airport. The room was old and dirty. Breakfast was poor.
Nothing The name is a ripoff! On the web page it was mistaken for Holiday Inn Express. This is NO Holiday Inn Express. There should be a disclaimer. The TV was a 22” standard. There were ants. The a/c was hard to regulate. Dirty carpet.
We had flown from NY to drive down to San Diego and stayed for a night in LA. Our room was cleaned, renovated look and comfortable. The staff was excellent and free breakfast. Very affordable.
Good location and staff. Rooms are clean, site is in decent neighborhood and a good value for the money. Bathrooms are a bit dated but clean and functional. Easy access to LA area right off the PCH. It's a comfortable place to stay for the money. Contential breakfast is decent. Don't expect a luxury hotel, but it's decent & comfortable for the money. I'd recommend it for anyone looking for good value.
The ambiance of the room/place is not good. My 6-year old son said the place is creepy. I didn't like our room,1st day my son and i couldn't sleep because of the 2 mystery doors. My husband called the office and asked what are those two creepy doors. They said the 1st door is an old kitchen and 2nd one is a connecting door to the other room. The bedsheets were pretty dirty,my husband asked them to change it but they didnt. They just fixed it. Good thing i am not scared of spiders. In the bathroom you will see some. No microwave. I am sorry for the bad review. What i like is that the motel is near the airport and free parking.
Everything! The manager was nice the room was clean and the view was nice.
That I would not cancel my reservation.
Location and breakfast. rooms clean and very well maintained
It was a great deal, close enough to the convention center, the room was big and nice.
The staff was great. A very clean hotel. This hotel is out dated. Needs paint and upgraded bathrooms. Carpet is worn so it looks dirty, which it isnt. It also needs more parking. Has one third that it needs. Our car was three deep. Also this is not the best neighborhood!!! Y-fi didn't work most of the time. The continental breakfast could be upgraded also. 2 cerals, coffee, juice, bananas and chocolate chip mini-muffins. That was it.
It was disgusting! Bathroom was dirty. No wifi connection
Nothing. Stayed there on a Friday night and the music from restaurant/club across the street was blaring till about 2am. Bathroom was practically in disrepair. Sink faucet knob turned all the way around and didn't stop-- you had to find the sweet spot to turn it off. Tub drain plug was laying outside drain. Location was sketchy. Key card didn't work at the back entrance, so I had to walk all the way around. When I told the front desk person that I needed a new key card, he said I didn't-- it worked everywhere else except the back door.
Reasonably priced, close to nearby restaurants, coffee shops, bus station and attractions. Awoke in the middle of one of the nights to a honking car in the parking lot. Lots of traffic noise in this location. Poor breakfast choices. No air conditioning in the hallways.
Location was good. Bed was fixed and clean. Welcoming enough. Facilities and rooms need updating. Rust on anything metal and needs new paint. For just an overnight stay it was fine but not for a vacation stay.
Checking Out There was no power when we got there so we were given candles to light the rooms. No electricity for two days. Roomed smelled and the candles they gave us smelled worse.
The room was a good size, but that's about where the compliments end. Some of the staff were very friendly, but there seemed to be some neglect of keeping things on track at the front desk. *see the rest of my review* The parking was inadequate to say the least. The flooring in the bathroom was coming up in several places. The beds were VERY loud, so not great when you're trying not to wake up everyone else in the room when you move any bit. The breakfast, while I didn't expect much, was even worse then expected. There was only apples, bananas, some prepackaged danishes, mini super sweet chocolate chip muffins, 2 types of cereal in some plastic storage containers to pour from, and then the breakfast drink in a fountain drink style machine. The pool was unheated, not that I really expected it to be, and for some reason, you weren't allowed to get back to your room, after going in the pool, using the elevator. The walls of the hallway had air pockets in the paint. It seemed like it needed a renovation about 10+ years ago and they're still putting it off. Windows don't really do much to keep out sound or air. The AC never got the room cool at night even when we had it at 60° the entire stay. The elevator was very janky and made weird noises as it slowly moved. There were so many things wrong, I'm sure I'm forgetting many. Also, while I was there, someone came out of the elevator smoking a lit cigarette which made the elevator just a cloud of smoke. I have asthma and smoke highly affects me and I was shocked. I braved the elevator with my shirt over my face and trying to hold my breath as long as possible since I was on the top floor and wasn't able to take the stairs. I then went straight to my room to call the front desk so they could do something about it, and the line was busy. I assumed it was still busy down there seeing as I just came from there, so waited a few minutes and tried again, and got the same thing. I tried a few more times over the next 15-20 minutes and it was a busy tone the whole time. I could see the front desk from my room's window and so I checked to see if it was really that busy right then, and it looked empty other than the worker behind the desk. I saw the guy there not on the phone and had called right before and after I looked out the window and still got nothing. As it was already almost 10 and my friends had already gone to bed; I couldn't keep calling the front desk. When I told them in the morning at check out, they basically said that there is nothing they can do about what people choose to do when they know they're not supposed to do said thing. Maybe they could've if they'd picked up the phone and not left it off the hook. They had video camera too. This seems neglectful of them. I will not be going back for many reasons and do not recommend to others.
Cheap, friendly, close to town. No TP in the room upon arrival, clearly layers of carpetting piled on each other, desk clerk lost four fingers on one hand.
Nothing Unclean, bad service,not recommended to stay
nothing everything cancelled our reservations I would never consider staying at the Vagabond. The male at the desk was very inconsiderate. No customer service.
The pool was closed and their idea of continental breakfast was cereal and bananas. :(
Nice finishes Comfortable bed Good TV Ants in bathroom - even after killing what we saw at night, more still came back in morning
met my needs for close to airport, inexpensive and clean
No. The bed and pillows were full of ants. The desk clerk just ignore my complaint. There was no food that was edible on my diet.
room size and quality Noise, transport to the airport
Booked a room thur Booking.com at $79.00 a night. When I got to the Motel there is a large sign that states $59.00 a night. Then The front counter person charged me $10.00 for the shuttle service that is stated to be free on your website. Priced Higher then the Stated Sign Price. Charged for a free shuttle service
the speed to internet is very slow
Flight was canceled, could not cancel, they kept my money
Proximity to the airport Very rundown area. Desk staff brusque and unhelpful. Cleaning staff co-operative. Inclusive breakfast was an insult to the name of breakfast, Disgusting. Shuttle service was not provided by the hotel as advertised and the result was expensive. I cancelled a booking for a return visit and this was not cancelled and I was charged as a no show.
eventhough it is in the crime region , hotel is gated...and ok for singles and men
First, I was surprised, that this is not a hotel, but a motel. Anyway, I was very surprised about the cleanliness of the room.. It was in very good condition (I had a room 313) It was perfect as a temporary accommodation, like I needed, when I arrived lax Airport in the night, but I do not recommend it as longer- term accommodation while it's abusing when you hear airplane landing in the middle of the night to the lax airport.
Room was clean, nice flooring and window covering. Check in evening on 2/9. Clerk not very friendly, did not smile.
Free breakfast, nice staff. The surrounding rooms were loud. There was no pool or gym. Cleaning wasn't done everyday.
Clean Quiet Easy check in and out No ice machine on each floor. It was hidden in a weird looking garage next to the lobby. Uncomfortable towels Limited breakfast items, should be more than just cheap bread, frozen waffles and 2 kinds of cereals The hallway smells bad There are exactly one table and 2 chairs in the office for breakfast. I didnt have anywhere to sit down. Creepy looking staff in the morning.
The location was very convenient. The hotel needs some updating especially the carpet and the bathrooms.
The bed was comfortable, check in was easy and it was accessible to shops. The toilet was a bit clogged.
There was plenty of space to park. The room had air conditioning, a hot shower, a refrigerator, a microwave, and TV. The walls were very thin and their maintenance crew made a lot of noise very early in the morning. Since the location is next to Pacific Coast Highway, we could hear trucks rolling by all night.
Pleasant staff. Clean. What we saw on the internet was what we received there were no surprises. For us the location was great and easy access and easy to find. Nice comfortable bed. Parking lot was secure. parking was limited not always in front of room.
It was very clean The front desk guy was a little bit strange and the location of this hotel is not the best one
Cleanliness Friendly Quiet Comfy Pillows were to big
Nothing The carpet was filthy, felt wet, and had huge burns in it. The room smelled terrible. No amenities, the tv was ancient, and there was no privacy. The curtains were transparent so people could see on the room. Do not stay there.
I like it just it was near to Beach and Near to Airport. The over all look is not good. When I was booking I saw the online picture which seems nice but when I got there it was like an old guest house. People are not nice and I think it is run by a family who also lives there. The breakfast is just a Junk. The room was dirty and the furniture was old. The bathroom was terrible. I would not recommend any one to take a chance to book in this hotel. You will be disappointed
The convenience to the beach. The hot tub did not work properly. The day evening staff was to friendly. The breakfast could had been a little better.
It was reasonably priced and the outside looked decent parking was free there was some decent options for the complimentary breakfast the front desk worker was nice There was hair all over the bathroom floor, no mini fridge, the giant jacuzzi in the room looked like it should have stayed in the 70s where it probably came from. We thought of trying it out but the plug wasn't doing its job and it was probably a life saver the Jets looked moldy and gross. The tv wasn't working. I need to use the comp in the lobby for a quick question aire for something and that had a window open that wouldn't close or allow me to use the internet how frustrating!
They gave us a free upgrade to Jacuzzi room!
Close to LAX and the beach When I first arrived they asked if I wanted a smoking or non smoking room. I tilt them that I wanted a non smoking one. The room I got had an ash tray outside and reeked like cigarette smoke. Also the last day I was there someone broke into my car and stole a bunch of items. I asked if they could review the security footage and they said that they wouldn't be able to do so till Monday! Oh well I guess you get what you pay for when traveling. Do yourself a favor and pay a little extra and go somewhere nicer
When we arrived at our room, the door was open the room was being cleaned. They gave us another room, and it was very noisy we were put right next to the laundry room. Early in the morning, we were able to hear the water pipes. :(
Price was okay. I paid for my stay in advance and when I arrived at the hotel, I was told they were sold out. They scrambled to find me a room and then when I got in the room, the bathroom was not clean with old towels on the floor and someone's flip flip flops. There were no shades in my room, broken desk, broken bathroom door, no mini fridge as promised and worst of all mold/mildew in the shower. Also, they ran out of towels, shampoo and conditioner. I switched rooms the next day because of all of these issues but they pretty much remained the same so I checked out 6 days early. Also, there was one super rude guy at the front desk with the worst attitude. I will never go back here. Terrible experience.
Close to beach Smelled a little funny, maybe to much cleaner
Nothing They told us the day we got there that they lost our reservation. I don't know whether to blame kayak or the wave but what a horrible experience.
Very clean. No carpet and a faint smell of bleach meant everything was sanitized. Sketchy neighborhood
Not a Damn thing The crazy lady who sprayed shaving cream and smacked window All night she was insane, nuts,and extremely smelly
Nothing, except for a bed bigger than what we booked. The owner is very rude, we have stayed there 3 times now and he throws our paper at us, slides our card so hard it hits the ground. Not to mention the bugs EVERYWHERE and hotwheel sized roached EVERYWHERE, and the most sketchy individuals EVERYWHERE, and that is my childhood neighborhood.. it is a breeding ground for roaches, drug deals, and the most rude people I have ever met. We have done nothing but be the most polite we could be. they on the other hand? I feel, feed off of anger and suffering, Do not bring your children here. they will eat their souls.
Over all wasn't a bad place cheap and had a big bathroom. The costumer service sucked worst manager I have ever met rude and short.
We enjoyed the location near Cabrillo Beach and Point Fermin Park. We could also walk to the Korean Bell Tower. In the next block are two diners serving breakfast and lunch to many locals. The Pacific Diner and The Lighthouse Cafe, which serves home cooking for dinners as well. The motel is on the main bus route. We missed having a coffee maker in our room but quickly adjusted by picking up early coffee at the diner. There was a microwave and a refrigerator in our room and if we had requested a coffeemaker, the hospitable staff would probably have supplied one.
Guy at front was helpful getting us clean sheets and pillowcases after we complained. Dirty sheets, dirty room, smelly, gross.
The staff was friendly and as accommodating as possible and there weren't bed bugs. Although the immediate neighbors seemed quainte, the city felt a little shady. That obviously can't be helped, but I would have liked to have known that coming in. The parking was extremely tight and precarious. The outside of the rooms looked cozy, like a little nook of college dorms, but once inside all the warm, cozy feelings went away. Our room smelled like mildewy, moldy fruit. The fridge gave out an awful smell when it was opened. There was a used q-tip under the bed skirt. I never took my shoes off because the carpet looked so questionable. I was so grossed out I wouldn't let my baby crawl anywhere except on the bed. The towels in the bathroom were not completely clean and some were damp. There is no AC and the windows were open and unable to be closed. Because of that, my husband had a hard time going to sleep because of the neighbors and noise keeping him awake as well as being concerned for our safety. I have never given a review online before this, but felt this deserved one since most of the others are so positive. I feel bad saying unfavorable things because I don't want to harm a non-chain, privately owned business, especially when the manager on duty was so nice. However, this place was definitely not worth the money and I would never stay there again.
Welcome and hospitality. Ocean was amazing and there was nothing he would not do for us to make our stay happy. inadequate parking for the hotel guests.
Location Very dirty and old, , not possible to use internet, due to very slow speed
The space, and confort. With only a couple of blocks walk to the beach, the location is great. Corner store for last minute needs. Restaurant is a few steps away. take that morning walk to feel the ocean breeze. One of the best economical places i have stayed in. Will be back soon. Liked everything, only thing that kinda bother us was the actual people on the room next to our. So cant hold the hotel responsible for this. Guy found girl cheating or something, hell broke lose at about 3am. Could hear all the fighting and screams, wanted to go and punch someone so i could get back to sleep.
Quiet Comfortable beds Newish interiors Lots of free toiletries. Great safe location close to LAX. The bathroom could have been cleaned better. I found some hairs in the tub.
Friendly staff, really large rooms, comfortable bed and pillows, clean rooms and linens, A/C in great working condition, blackout curtains. Super cozy. I slept like a baby. Also, really great location with tons of restaurants, pharmacies, gas stations near by. A few minutes' drive from LAX, car rental places, beaches. Wi-Fi was a little slow at times but overall not bad. The toilet paper was waaaay too thin and it would get stuck and rip when you try to unroll it. Just bring your own toilet paper or use the Kleenex.
The price on this is the only positive I can think of. You really get what you pay for. And there's a police station nearby. So, first off, there's 27 rooms, and 27 parking spaces, two of which are handicapped. When I came back to the hotel after a night on Santa Monica pier, there was literally only one handicap space left empty, and I can't park on the street because that's illegal during the night. When I tried to get help from the staff about this (they are a 24hr office), no one was there. I didn't get it resolved until I had already parked in the handicap space and was in my room about to sleep. Other than that, the bed was hard as a rock, and the internet barely worked with text-based websites, let alone video streaming like Hulu or Netflix. The neighborhood is pretty scary, especially at night. Your only solace that your stuff won't be stolen is there's a police station a short walk away. All in all, if you're in a pinch and can't afford anything else, go for it. Otherwise, stay away.
My room was spacious, clean and quite recently renovated. Overall more than I had expected based on price and location. The immediate surroundings of the hotel are quite dreary and not inviting a stroll either before or after sunset.
Price and locations are good. The staff that received us was terrible. He was sleeping and we had to wait like half an hour before he woke up and then he was not nice with us.
the big king bed and the quiet room where i requested: second floor distant from the main street. 2 dead fly when i arrived the first day. also some long black hair in the bathroom and one dirty towel with splash of black or hair.
all the parking spaces were taken so the owner gave me his personal parking spot! also reasonable rates, everything worked in the room. not the nicest neighborhood but not dangerous by any means.
There was not much to like about roayl inn motel, but at least the room was clean and they had free wi-fi. The location was really bad, far from everything and the area was a bit dodgy. We didn't feel safe to walk around, especially not in the night time. The staff was weird and pretty rude. They said a continental breakfast was included, but it was only a cheese bun. Don't stay there, unless you only need somewhere to sleep for a night.
In the motel there were samples of cosmetics products, so U don´t need yr own shampoo, soap, shaver, ... There was a refrigerator in the room. There was old equipment, damaged fridge, old towels, bad windows which is not available to close fully.
The staff was helpful and friendly. The location was great and within walking distance of many places worth visiting. There were some loud noises from time to time. It was either construction or the water pipes.
Clean room Fast WiFi ice machine /microwave/ fridge A few ants crawling around Have to keep re-authenticating WiFi Shower floods the bathroom floor with normal usage
The area is quiet. It's just a mediocre hotel but it's sufficient to sleep in. There is very little parking. We had to drive around for a space on the street and finally someone left for dinner or something, so we took their spot. Also, you will need cash to check in for the key deposit. I had to go get money since I didn't happen to have $10 on me.
I was within walking distance of where I had to be for work...and I had a place to sleep after working a long couple of days. When I arrived, the carpet was so damp that I nearly slipped when I walked into the bathroom. The guy at the front desk said I would get cleaning service after my second night, but when I came back at 2pm, my bed wasn't made and I still had dirty towels. There was a loud shouting match between a couple in the room next to me that took place around 9am as I was waking up and carried on for a good two hours. Little Cambodia is not the safest neighborhood in Long Beach, I don't plan on staying there the next time I have to be in Long Beach for business.
I appreciated that the manager allowed me to check out an hour later at no extra cost, as I had an event that morning which I anticipated would go longer than planned. Upon opening the door, there was an immediate stench and could not figure out if it was from the AC or the carpet, and it was constant. The towels were like sandpaper. Aside from that, it was clean and quiet and walking distance to good Cambodian food. I really wasn't expecting much, and I didn't need the room for very long, but I do feel it was a bit overpriced.
The bed was a good size and in was able to check in early. The hotel isn't in the best area and is quite far from the centre on Long Beach ($25 dollar cab)