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Was pleased to get a front seat,in 3A nice and comfortable

Food and service was good in plus

Boarding was not so nice. Couldn't understand person calling out boarding groups

We're fine with no entertainment - we bring our own devices for that. Keep costs lower. The peanuts and other snacks were a pleasant surprise. The flight was delayed but the staff kept us reasonably informed and got us boarding ASAP. The plane was a little old but we like the 2-2 seating arrangement - perfect for couples.

Smooth, nice flight. Excellence service, they tried to make up for the late pioltes, allowing to broad befriend they arrived.

The flight was delayed over an hour, because the pilots were late. Not only was it delayed over an hour, but the flight itself was postponed twice because they knew they had a problem with scheduling.

Plenty of leg room

Plane was too small with extra small overhead bin. Entertainment system was also mediocre which keep shutting down and have to again select your movie and forward it :(

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

Less than impressive. First time with Alaska. Actual Alaska flight was great. Your regionals left much to be desired.

Snarky unprofessional attendants on the regional flights.

The time!!!

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

friendly and courteous staff. flight was empty on both legs. was able to sleep in the entire row to and from vancouver.

plane interior a bit dated. low quality of food from jfk to yvr however the yvr to jfk had great food.

Actual meals! A few free movies & shows! Pillows & blanks! Landed earlier than expected!

Older aircraft Limited entertainment selection Wifi entertainment only on one leg of journey

our flight originated on Delta atKCI. WE reseved seats on West Jet, but they told us Delta would issue our boarfing passes. Delta issued those passes for the eats requested from West Jet. At the boarding gate West Jet indcated they needed a different form(cardboard) , but they split up our party of three into three different locations. Never will I fly West Jet again and will tell others thinnking of doing so what they did to us. The flight itself was O.K.

Staff

Food options

Food and enteryainment didnt apply to me Westjet flights are always great tho Got some attitude from the front desk attendant .... other than that all the crew was great

Hour+ delay

suppose to be Delta but operated by West Jet

Booked as Delta but flew WestJet. Crew was amazing!

Only minimal snacks available due to shorter flight.

The crew at the gate as well as the crew on the plane were excellent and very helpful. The gate crew made rerouting very easy.

The 3 hour delay made for an exceptionally long trip. Delays are so very common on United; especially when connecting through O'Hare.

Flight delayed due to weather. Rebooking was a zoo, had to pay for hotel room and worst of all waited over an hour at baggage claim to get our bags back. It's taking us 2 days to get from Albuquerque to Austin.

Great crew! On time professional

Food average,

I am pleased with all aspects of the flight and crew!

Delayed flight.

Had to pay to pay extra to watch t.v. was $7.99 for a 2 hour flight. Could go to a theater for those prices. Everyone in my group complained about it.

Great experience. Wow, fantastic flight attendants. Wish I could always fly Alaskan.

Not a thing.

I got there 20min late but I got there

twice now my bags have been lost leaving seatac IN A ROW!! the small plane that I was on was leaking condensation directly onto my lap for the hole 3hr trip. when I told the stewardess about it (before take off) she then brought me 1 yes 1 napkin and said "this should help)... (-_-) really? I will think twice before flying with this airline again