Reviews for Budget in Miami Beach
- All reviews 100%
Mar 6 2017
Bad drop off
Pros: Drop off was a disaster as it was poorly labeled
Dec 25 2016
Pros: Real poor service Charged me more than contracted
Dec 19 2015
Pros: Super helpful and courteous...but Miami is a pretty nice and friendly place anyway. Much better than our experience in other Florida cities...namely Orlando. Car was not great...
Dec 11 2015
Quick, easy, great value
Pros: Under $20/day for a full size Chevy Impala? That's a great deal. I just needed it for the day. Very easy and accessible location. Very friendly agent. All around a great experience.
Cons: 1- The gas tank was full, and I returned it with half a tank. Usually rental companies charge a small premium for the gas if you don't bring the car back with as much gas as it had it the tank when you got it, but I war HORRIFIED to learn that the cost of buying the gas through Budget$10/gallon gas through Budget was $10/gallon!!!!! So I had to take the car back out of the structure, and gas up, which ordinarily isn't a problem. However, I was visiting Miami during Art Basel, and traffic was the worst I've ever experienced in my live (I'm from LA). So that was a shame that I couldn't take advantage of the convenience factor of returning the car half full without paying $10/gallon for gas. 2- During the booking process, Kayak offered me insurance on the rental. It mentioned that the insurance was being bought through Alianz, the 3rd party insurance provider, but I presumed I would pay for this at the rental counter. In fact the insurance was pre-paid, and while it was cheaper than Budget's insurance at the counter, I wish I'd have had the option to buy this insurance at the counter.