Reviews for Hertz in Miami Beach
- All reviews 100%
Feb 20 2018
Car was fine. Pick up/drop off a nightmare
Pros: Good roomy car. Well priced.
Cons: Only one guy there and all being done manually. Prepaid to get out fast but still took 20 minutes. No offer of map or directions. Never told us about the toll plate surcharge. Wanted it returned to a location quite far away. I refused. Then when we did return it, no one from hertz there to check in vehicle.
Dec 25 2017
Refused a car
Cons: They claim there is a balance on a rental in Switzerland from two years ago. They refused to rent me the car, although they had not details. I will block payment through the credit card company, of course.
Dec 14 2017
Cons: Where do I start? The vehicle was full of bugs. The check engine light came on 2 days into my trip and went into “power mode” where I could not exceed 25 mph. This rental was a complete joke. I want my money back in full.
Oct 30 2017
Cons: Dropoff kiosk was out of order (hertz knew that already during pickup) and still they sent us to the kiosk location that could not take the car resulting in 2hrs of nightmare talking to incompetent call center agents on where to drop the car off, some even asking to drop the car off at the airport 1hr drive away! The worst hertz service I have ever had.