Reviews for Payless in Philadelphia
- All reviews 100%
Nov 17 2016
Don't rent here
Pros: Nothing much.
Cons: I waited nearly an hour for a car on pickup. I reserved a compact but all they had was an SUV. They had no more cars to rent. The SUV tires were worn out I discovered while on my trip. they were visibly worn. My wheels slipped at times while accelerating from a stop. I'm lucky to have avoided an accident. I will not rent from these folks ever again.
Oct 15 2016
Very expensive - but good service
Pros: Service was quick and efficient
Cons: Expensive. Shuttle service, unless you knew to call for pickup, you could wait a LONG time.
Oct 11 2016
Cons: Payless would not honor price quoted from Kayak
Sep 6 2016
Pros: Relatively new car, no defects.
Cons: Took 45 min to pick up car; counter was understaffed. Took 15 min to drop off car - had to go into counter and wait. Also, if you decline the insurance, they charge several hundred $$ to credit card and refund the credit balance after you return car - kind of shady, I think.