Reviews for Payless in Philadelphia
- All reviews 100%
Feb 14 2017
Cons: Inconvenient drop-off .
Feb 4 2017
Don't fall for the "specialty" car trick!
Cons: The cheapest option is a "specialty" car. When you get there they tell you it's a mystery car that you booked and it's a 15 passenger van. We were not the only ones to be surprised by this - overheard other customers being just as frustrated. Getting a regular car costs more money of course. Also it's extra for their road side assistance that they force you to get as they don't want anyone else towing or doing anything to the car. Dont waste your time.
Jan 27 2017
Cons: unexpected $ 15.00 per day surcharge for out of state use. Fuel below 1/4 tank when picked up, nighttime, nor'easter raging, just what I wanted, looking for gas in Philadelphia instead of being on the road.
Jan 12 2017
Pros: They were somewhat flexible as I had reservation at different branch
Cons: Understaffed, included options without asking, and charged me for gps unit only to find out radio had gps...when I ask for refund on that feature they wouldn't consider