Reviews for Payless in Philadelphia
- All reviews 100%
Sep 6 2016
Pros: Relatively new car, no defects.
Cons: Took 45 min to pick up car; counter was understaffed. Took 15 min to drop off car - had to go into counter and wait. Also, if you decline the insurance, they charge several hundred $$ to credit card and refund the credit balance after you return car - kind of shady, I think.
Jul 5 2016
Jun 28 2016
Cons: Did not get the mini van we reserved, they only had a 15 passenger van, way to big for a family of six, and the gas mileage only 13 mpg, mini van better gas mileage, Will not use Payless car rental again, also said it was in terminal , but was off site and had to call for a pickup.
Jun 27 2016
Pros: The staff was friendly . My van was clean and ready at the time of pickup . Mike took extra time to make sure I was comfortable with the features of my rental. The fee was exactly what I was quoted.
Cons: The van only had a quarter tank, but then I only had to return it with a quarter tank.