Reviews for Payless in Philadelphia
- All reviews 100%
Jan 12 2017
Pros: They were somewhat flexible as I had reservation at different branch
Cons: Understaffed, included options without asking, and charged me for gps unit only to find out radio had gps...when I ask for refund on that feature they wouldn't consider
Jan 6 2017
Good price and friendly service
Pros: Pros: Friendly service, speedy service and decent car.
Cons: Cons: The car needed an alignment .
Nov 17 2016
Don't rent here
Pros: Nothing much.
Cons: I waited nearly an hour for a car on pickup. I reserved a compact but all they had was an SUV. They had no more cars to rent. The SUV tires were worn out I discovered while on my trip. they were visibly worn. My wheels slipped at times while accelerating from a stop. I'm lucky to have avoided an accident. I will not rent from these folks ever again.
Oct 15 2016
Very expensive - but good service
Pros: Service was quick and efficient
Cons: Expensive. Shuttle service, unless you knew to call for pickup, you could wait a LONG time.