Reviews for Dollar in Philadelphia
- All reviews 100%
Jan 23 2017
Pros: The return was very easy.
Cons: I didn't buy the insurance because I'm covered with my own private plan and the customer service really tanked after I told them that. They took a very long time to bring us our car and finally put us in a 2015 mazda of some kind. However, they then pulled us out of that car just as we had started the ignition and put us in an old impala that was an extremely mediocre vehicle.
Jan 20 2017
Ok car rental
Pros: Bobby the clerk could have been nicer
Nov 28 2016
Pros: Terrible experience - the Dollar shuttle never showed up at the airport (despite me calling) and so I was not able to get to the rental car parking lot to pick up my car. Will never use them again.
Nov 20 2016
Pros: The agent who checked me in was pleasant and accommodating, in light of the fact that there was no car available for me.
Cons: There was no car available in the size I reserved upon arrival. They tried to give me a car that looked more like it was pulled out of someone's garage than a legitimate rental. Upon return, the agent was less than congenial. I realize it was early in the morning, but a smile and verbal communication are essential to the job, one would think.