Book Avis car rentals in Philadelphia

Fri 2/24 Pick-up
Noon
Mon 2/27 Drop-off
Noon
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Reviews for Avis in Philadelphia

  • All reviews 100%
6.9/10 Good
Based on 31 reviews
  • 6.8
  • 7.2
  • 5.3
  • 5.7

Recent reviews

Most recent
    4.0 Mediocre
    Economy
    Feb 13 2017
    Customer service needs work
    Cons: The customer service wasn't knowledgeable then told me I could do a drop at another location do 25 dollars. When I got to that location it was closed and I had to drive 40 minutes out the way to be charge 75 dollars.
    6.4 Good
    Standard
    Oct 6 2016
    Good Process, Dirty Car
    Pros: Picking up and dropping were much better than the competitors at the PHL airport.
    Cons: Car was dirty, inside and out and smelled strongly of smoke. The approval from the cleaning supervisor was on the dash but I can't imagine they actually looked at the car given it's cleanliness. The car quality was fine however.
    6.4 Good
    Economy
    Sep 27 2016
    Badly treated by corporate customer service; good
    Pros: The car itself was nice, though there was a little bit of trash left in there when I picked it up. The people at each branch were friendly and efficient. In Greenville, SC, where I returned the car, their computer system was down, yet the gentleman still provided good customer service. However, I was treated extremely poorly by the corporate customer service over the phone (see next half of the review)
    Cons: Although the Philadelphia and Greenville branches were great (see first half of review) the over-the-phone customer service on the corporate line was abominable. I was requesting the possibility of changing dropoff locations, and I was treated very badly. Not only did the pricemore than triple for me to drop it off 400 miles closer than planned (so I just chose to stick with the original dropoff location), but the gentleman on the phone mocked me and raised his voice. Disgusting behavior. I gave the overall experience a "mediocre" rating for this reason, because while the rest of the experience was good, this man ruined it before it started.
    4.0 Mediocre
    Compact
    Jul 18 2016
    Pickup confusion
    Pros: The car was as advertised. Clean but high miles.
    Cons: Kayak booked me a car in Philly. When I got the reservation reminder it was for pickup at the convention center not the airport. When we move the reservation the cost was almost twice what we had booked the original reservation before. It would be great if Kayak could have a more prominent alert when renting cars not from the airport locations. Avis' checkin process was also very poor. I had to wait in line for over 20 minutes while other customers checked out. No automated kiosk. Eventhough I had prepaid for everything it took almost 5 minutes to check me out once I got in front of a CSR.

Where can I find Avis car rentals in Philadelphia?

1 Arrivals Road, Avis car rentals

Address

1 Arrivals Road

Phone

+1 215 492 0900