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We had a beautiful modern bath and a spacious room that comfortably accomodated my mother, daughter and myself. The front desk staff was helpful in providing directions and making reservations. We never had to wait in line at the desk. The location was superb. We had a wonderful experience here. The lounge area is a bit dark and cramped so this is a hotel that is best suited for exploring the city and returning to a comfortable room for relaxing and a great night's sleep.
The staff was incredibly helpful. Not only were they multilingual but they went out of their way to accommodate for our needs pointing out good restaurants and good places to tour. Given the American standards for comfort about bathroom necessities, the shower was a bit awkward and we found it took much longer to shower when compared to the typical American standards. Ultimately, the issue did not proove to be a burnden to our trip.
Friendly staff, and very good size of room. Most facilities available. Breakfast only dining room.
Hotel Burgundy is very well situated in the Opera district, and was a great "home base" for seeing the sights of Paris. The hotel is quite small, but clean and good value for money.
Everything was great. It's a beautiful hotel with a lovely decoration. Very clean, the staff is helpfull and sympathetic. Excellent location, just behind the rue St. Honore. We were really impressed and will recommend it to our friends.
The hotel is superbly located, very comfortable, with wery friendly and helpful staff
Hotel was very well located, minutes walk from sights and attractions. Our room was luxuriously presented, designer style in black, grey with cherry red accent colours. Bathroom included large bath and separate shower.The ambience in reception is very welcoming, candles lit and very fragrant with attentive staff. There is a spa at the Hotel which my husband enjoyed. Our room was located at the front of the building and we were disturbed by delivery vans, refuse vans in the early hours of every morning. We would stay at the Hotel again but request a quietly located room at the back of the building.
The location is perfect as it is in the city center. Spa and indoor swimming pool as well as professional massage. Car parking services was great as it is almost impossible to park anywhere in Paris. The bed mattress was not comfortable as compared to other five stars hotels.
My sister and I stayed at this hotel for 3 nights during November. We found the hotel to be fantastic. The design and layout perfect. Location couldnt be better if you want to wish to shop around in the big department store Galerie. The best part of the hotel was the wonderful staff. I found all of them to be superb and their english fault less!. We even forgot a mobile in the room and when we phoned the hotel to check if it was there they offered to bring it to us! This was fanstastic as we were waiting at the bus stop for the airport bus. Thats service!!!
Convenience & closeness to hub of city sights & metro network. Price a little too steep
service is good and the bathrrom is good.
Nice room, comfy lobby, good location in tourist district. Very easy to access museums and beautiful old town Paris. Spa very small, concierge gave lousy restaurant recommendation (tourist trap). Great place to stay, wander outside district for food and more authentic Paris experience.
location is perfect... rooms are very comfortable...
location the classic room.
The best of staying at the Sofitel Paris Le Faubourg was the location, courteous service, the size and the quietness of the room. Although it was very charming, our two floor suite, it was difficult for us to tote our luggage and packages on the semi spiral staircase. The neighborhood was not very convenient in terms of neighborhood bakery, restaurants, pharmacies, or convenience stores. The hotel computer room was a sauna closet and with the prices we paid, free internet should be available hotel-wide.
the location is exellent very different from last years both for the level af rooms and for the services
What I like best about the hotel is its location. It is situated in the middle of a great shopping area and is very convenient.
position room is small
Location reddiculous price of their continental breakfast of 30 Euro
The bed was absolutely amazing - lovely soft duvet and pillows Over priced bar in room. Internet 10 euros for 30 minutes
Loved the room. Beautifully decorated. Wonderful bathroom. Very quiet and comfortable. Fantastic location. The lights were very confusing. The hotel made arrangements with a car service to go to the airport. I thought the woman told me it would be 61 Euros and could be paid in cash or credit. It was actually 74 Euros and could only be paid in cash. This was the third airport transfer while visiting Paris and by far the most expensive.
Breakfast is very nice. Elevator was broken during our stay.
Very nive hotel, good work of reception bad internet
I like the location, staff are very nice. Internet access in the room are bad.
Hotel location and staff courtesy. Breakfast is very expensive and not good value for money.
Great breakfast. Large, quiet rooms. Great central location. Close to public transport to Roland Garros and only 20 euro cab ride. Walking distance of Arc de Triomphe and Eiffel Tower. None
the balcony with eiffel tower view and 30 seconds walking to the champs-elysees 24-h roomservice
interior design and location very small rooms and bathroom, and room service was horrible.
Poor state of the room, however very nice terrace. Not quite what it could and should be for 300€.
location and the personnel at the rception the room should be renovated
the bed was comfortable the toilet was very very very bad
This staff was very pleasant. The elevator was very slow. My room was on the 6th floor but found taking the stairs was sometimes much quicker than waiting for the elevator.
Friendly helpful staff. Price of the breakfast.
Proximity to Cahmps Elysees Avenue. Good service and cleanliness. Small rooms and less options; e.g. they couldn't provide us with connecting rooms although the booking was done 6 weeks in advance and the above was mentioned during the booking and confirmed later over the phone with the hotel directly.
The bed, super comfortable. 1. Bed is queen size bed, not as advertised king size, but as we had a 3 years old son, they provided a separate bed for free. 2. There was a redecoration work going on while we stayed, it was so noisy and really they didn't respect that people want quietness when they go to hotels.
Fantastic breakfast but make sure its covered by room price.Very convenient for Metro and Champs Elysees None bur the odd lightbulb needed rplacing. Small points but there. Perhaps not the interest in spending money when refurb due.
I was there for a business trip, and we rented their 'Manhattan' conference room for a presentation preparation. Very clean hotel and responsive staff. The location is very good. It's walking distance to the place de la concorde, the opera, madeleine, saint augustin, and other landmarks.
Staff, room, breakfast, ambiance Gym bit small and wrong equipment
the staff is very frindly and good services the hotel is too small and my opinion should be 4 stars NOT 5
The massage I had was one of the best in my life...
- light with sign "don't disturb"; - morning newspapers; - the bussiness room/Internet is always busy; - the lamp on the bed's table fall down several times per night; - this is no possibility to swith off the night light
Hotel Position. Friendly staff. Nice breakfast. In general the rooms are small, and the hotel a bit "tired". Severe remodeling must be done to improve the hotel to deserve its price. 1) the hot water takes ages to come, I.E. no hot water recirculation pumps. 2) the room looks aged, and so did the bathroom. Not classic, but aged and overused, tired. For example "classic" weight scales that do not work. Why bother having them at all? 4) this ridiculous type fridge in the room! Charging as soon as you remove an item. I really dislike them. This is not a service fridge for cliens, it is a sales dispencer! It even has a note for a space 10cm by 10cm by 10cm "area for client". Like it is making a joke... ridiculous!!! 3) This hotel is very expensive for what it offers very bad value for money
overnight befoe travelling on no
the bathroom was excellent then room was on the small side
Very nice Hotel, the service was very good too.
It was clean. At least one staff was useful. The billing system when we booked online did not tell us the exact charges. It should give us the total figure for all the days, and not just the charges for one day/night. We thought the rate was one sum and when we got the bill we paid 4 times more. This was a bit confusing and embarassing. The online billing system misled us
The location is fantastic, and the service is 5 stars. The rooms are too small
Service at check in and the restaurant was good. The room was clean and comfortable. The location was very convenient. I made the mistake of leaving a large amount of cash in my backpack and found over €1000 was missing when I came back in the evening, and the room hadn't even been fully cleaned. At least they were nice enough to leave some of my cash (probably with the hope I wouldn't count it and notice), but didn't bother to re-pack my bag which led me to be suspicious. I've been traveling for 20 years and stayed in 100s of hotels (both luxury and low cost) and never had anything taken, so was very disappointed to have it happen for the first time here. When I notified the front desk they laughed and pointed out that they're not responsible for valuables left in the room and that I should have known better. In their favor, the general manager did respond to my email apologizing and said he will look into it. I will not be staying in San Regis ever again.
the location Upon arrival we were told the air conditiooning in our room did not work. When we asked the staff about it they told us that the AC was out in the whole hotel, although the rest of the hotel was obviously cooler than if there had been no AC throughout. Also the second morning of our stay we lost all our plumbing and had to wash up using bottled water and had no toilet facilities.
Excellent location. We were upgraded to superior room. Friendly staff. Expensive
We loved the location of Newhotel Roblin. Place de la Madeleine is one of my favorite neighborhoods. The room we had was exceptionally small and cramped along with the bathroom.
Great location. Noisy attimes.
location hair-dryer, paid internet access
Hotel Recept was friendly, fast with minimum fuss. It is actually very well located next to Magdelene Stn, and within walking distance to Concorde and Louvre. The road name should be reflected on the map, or the nearest train station indicated.The internet access was out but at least the staff bother to rectify it.
Location, location , location. And expresso machine in the room. My room 206 has lots of noise from the pipe drain. I can hear water sound fushing Down the pipe when I am sleeping. It was loud. I took it as part of the authetic Parisian apartment experience hence I stayed 3 nights without changing room.
Good value for money (at the reduced rate, even though all the little things in the room are extra!). Good size room, Quiet room when chosen the one off the street. Great location by Madelaine, good car park next door, No shower curtain. The drain in the bathtub plugged. Only one person at the reception at the time of check-out, dealing with concierge function as well.
We stayed in a nice suite. Ample space for a family with two children.
Excellent location - friendly and helpful staff - nice breakfast Only having WiFi available in one small public area of hotel - being unable to connect to Vodafone home connection from room - appeared to be blocked!
Great location minutes to best shopping.. Hermes toiletries. Great staff
I really recomend this hotel as it was very convienet and very close to everything
Cosy, well-designed hotel, centrally located for easy walking access to the heart of Paris. Rooms are on the small side, but very well planned and feel comfortable. Staff is very friendly and helpful. For the price of the room, you would expect breakfast to be included and the internet is rather slow, which when you're traveling for business, is not great.
Everything is good but the rooms are sooo small ;). N.
the staff is very friendly room cleaness was not to the standard
The location, one block away from champs-elysee. Room was very small (single) the furniture and linens looked weathered. The bed was very uncomfortable. This is a new hotel on your listings so I didnt have a review to reference
The location is very strategic, not far from the heart of the city. The parking area in front of the hotel is too crowded
Great location, very close to Champs Elysee. We came back to our room with our suitcases and baggages rummaged through. Ultimately, nothing seems to have gone missing with the exception of $20. General manager was unhelpful in resolving the issue - he supposedly conducted an interview of his staff and checked key logs, but no accommodations were offered to make us feel at ease or to help recover our losses.
the staff very friendly and helpful
It was a lovely hotel with really nice and helpful staff. I will not hesistate to re-book on my return to Paris for either pleasure or business
Amazing location, walking distance to all the key sights and next to the metro for ease of transport including to the Eurostar. Couldn't fault service, ambience, cleanliness, modernity. So much nicer than a chain hotel. Close to a pret for coffee and some great pastry shops. Would stay here again without hesitation. Highly recommended.
Lovely hotel. Very well equipped. everything worked. lovely restaurant in just across the road. large smart tv hung on the wall. Very quiet. Thoroughly recommended. Tea coffee etc available. Very fast inclusive and reliable WiFi. Breakfast included. One thing missing was a desk with the chair where I could do some work in the evening.
I liked on of the receptionists, she was very kind and helpful
In the rooms was a heavy smell maybe from paste or paint and one had to stand in line for breakfast ( too small dining room.
Superb location - close to Champs Elysees and all the shopping. Perfect location for our visit to Grand Palais. Excellent Wifi once we got it working. Bathroom door handle was a bit dodgy and wifi took a couple of attempts to get going, but nothing major.
Staff very pleasant. Rooms clean and reasonable size. Good central location.
CLEANLINESS COMFORT VERY PLEASANT STAFF BREAKFAST ROOM TO SMALL
A very good location, within easy walking distance of the Louvre. Rooms were very clean and well presented. The room was small, and the en-suite was tiny and difficult to negotiate. The air contitioning did not work making the room very hot. If you had the window open for fresh air the noise of the traffic became intolerable.
The hotel was extremely clean and well appointed. This type of hotel is what we would expect to stay at in Australia.
breakfast yes. the night clerck, although correct, was somewhat unpleasant. the film channel was out of order as was the internet connection.
The location was excellent and the staff was friendly and helpful. The hotel looked inviting and was extremely clean, as were our accomations. The size and comfort of the computer/internet rooms could be improved.