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staff was accommodating and made us feel welcome as English speakers
I was under the impression that the hotel would be a 5 star for European and American standards. Yes the interior was on the higher end. The hotel lacked traditional amenities and space and luxury that one would expect with a 5 star hotel.
Wonderful and kind staff. Clean. Nice ambience The gym is small by at least it could be more equipped for a 5 star hotel by adding free weights .
Staff friendly and helpful
very beautiful hotel the room are spacious and clean amenity in the room are excellent the staff is very helpful and very excellent geographic place nothing
Modern rooms, clean environment, helpful and friendly staff every day of our stay. Comfortable bed, nice shower. Rooms were quite small for luggage that we had brought. Also wish that breakfast was included in the rate.
This guest did not leave comments about this hotel.
The hotel had a central location. It was on a relatively quiet street. Beds were uncomfortable. Also, you could not control the AC. It was very hot during the day and cold at night but the AC only blew out hot air. Finally, the staff were unfriendly and not very service oriented. We stayed at other 5 star hotels in Paris too
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Staff kindly upgraded us to a larger room - one with French windows. In-room Nespresso made overcoming jet lag much easier as did the incredible, oversized rainshower heads in the bath. Comfortable bed and in-room climate control. Free NY Times & Wifi. Complimentary water would be nice. The gym was small; however, everything but the filtered water machine worked. Little of the old remained. The hotel is very sleek/minimal with a few nice old elements. Young, but accommodating, staff were hard working.
This guest did not leave comments about this hotel.
staff helpful, ease of access to restaurants and central paris coffee making facilities needed in room
Great location and near metro stop. Easy parking. Plenty of restarants nearby.
seperate toilet from bathroom came in handy when we had friends over to get ready to go out in the evening; the location was very good for Moulin Rouge/Sacre Cour area; quiet staff was not very helpful with recommendations for dinner
Lovely staff, very helpful. Rooms were very good. Great location. Breakfast was expensive.
Rooms are very nice with plenty of space which are Modern and clean. Rooms contain kettle with tea and coffee, fridge and safe which are all free. The breakfast was not fantastic and quite expensive.
One employee from the breakfast room was extremely rude.
breakfirst room not good
location to nearby facilities and downtown length of time to check in
The rooms were very nice and clean, at a level one would expect to pay a lot more...
Very good location. Nice rooms and friendly stuff. Not understandable room cleaning schedule. One day You have to wait until 16:00 for cleaned room, but for example on Saturday and Sunday somebody tried to access the room starting from 9:00 and every 20 min.
its location and peaceful very small clothes wardrobe
It had some decent restaurants around and the staff were very friendly. It was a little too far from the main section of Paris.
The staff were great. The breakfast was yummy.walking distance to Moulin Rouge and Sacred heart. Nice selection of restaurants near the hotel. Close to the Big Bus tourist. route N/A everything was goog
Superb reception staff. Very helpful. Arrived at 0845 after a 12 hour train journey from Berlin - room immediately available as was breakfast!! Nothing
excuse, I don't understand this question... see above
Good location, relatively quiet, overall a good experience. some of the staff could be much more helpful
The hotel is nice and cozy. You enter through a secure gate to get to the hotel entrance. The lobby is small and personable and the staff was very helpful. The elevator is super tiny. One person with luggage could get in easily, otherwise one must wait on its return. We were up one floor, so taking the stairs wasn't an issue at all. The room was clean and nicely laid out. We had a room with a balcony that overlooked the hotel's entrance. The bed was positioned to have a view of the balcony and outside. Having the door open with the cool breeze come through was very peaceful. The room was quite small, but for my boyfriend and I, it was perfectly fine. There is a small hallway from the bed area to the bathroom that has a door that you can close for extra privacy and quietness. The bathroom was nice and bright. The shower was great. Nice water pressure and temperature. Breakfast was included in our stay and I only got breakfast one day, but the morning that I had it, it was good. A nice selection of foods to eat as well as breakfast drinks. It was a bit noisy in the room from people in the hallways. Made it seem as if they were in the room too. The location can be a little iffy for families as it is off (or part of?) the "red light district". It gets kind of noisy outside of the security gate late at night/really early in the morning from patrons out and about having a good time, but it wasn't frustratingly noisy enough to get upset about. Also, we had our balcony door open, so we probably heard more than usual.
Hotel located near the city. Spacous and clean room Poor attitude of the staff. No concierge at all. We carried our baggeges to the room but not by the help of the hotel staff. Signs of the hotel is not clear and eye catching.
The hotel is clean (except below) and the staff is friendly and helpful. Let me preface this with saying that they are renovating the hotel at this time. the location of the hotel is in a not so great area near the red light district. that being said, the hotel itself sits off the street and is gated with 24 hour security. The room was clean and modern but our batch room was old. Because of this, there was rust and mildew marks all over the bathtub.
Good value for money: family room spacious enough, good breakfast buffet, quiet location, close to metro station. Handy to be able to park you car safely in a garage (paying service). The bathroom is quite aged and could use some modernisation.
Easy access to anywhere in Paris - metro at top of road. Within walking distance of Montmartre and loads of restaurants and bars. Lively area yet quiet in the hotel. We had a great New Year!
The very helpful and welcoming staff Our groundfloor bedroom was a little noisy
Very helpful reception staff, comfortable room and ideal location with lots of restaurants within walking distance Noise from lift on occasion
Location, cleanliness of the room, very pleasant and helpful staff.
Very quiet room. Great for sleeping off jet lag. Excellent location. Lots to walk to. Easy to reach by metro.
Wonderful location, quiet street, beautiful foyer, lovely rooms. Close to Sacre Coeur, close to restaurants and other amenities. All very tasteful. Male receptionist on morning of 7 September was notably pleasant and helpful. Receptionist having long, loud conversations on the telephone while we were trying to relax in the otherwise peaceful foyer. The hotel was a bit pricey even compared with London, for example, accentuated of course by the weak pound against the euro.
Great location in the charming Montmarte, agree with all of the positive comments made about the hotel, after staying in good but somewhat impersonal hotels throughout Europe, Le Relais stood out as a small delightful and comfortable place to stay and explore Paris, not to mention Vincent who was as expected charming and helpful, as were all of the staff who made us feel welcome, would happily stay there again. Have to agree the breakfast is pricey for what was on offer, so like others have done we just walked around the corner to one of the many cafes.but this is the only negative in what was a very positive stay
Personalized service, hotel location Small rooms/bathrooms
The peace and quiet of the hotel yet within walking distance of many restaurants and places of interest
Location Cost of breakfast when good bakeries are across the road. Why not just offer coffee and croissant for around 5 Euros as that's all most people want but are not prepared to pay 13 Euros.
good clean room and the staff no
The atmosphere of the room is great. It's nicely decorated. Bed is really comfortable, light system perfect for romantic moments. Also, TV on the wall is great. However the rooms were small for the price you pay and I missed small things like a kettle or a coffee machine. Not all the rooms as said in the description have a jacuzzi bathtub. Regarding breakfast or dinning in the room,I didn't see any information on the room although I didn't ask so I'm not sure if that's a real possibility.
All the staff were wonderful and extremely polite and helpful. wardrobe very small but for 1 or 2 nights you don't need too much space.
Staff were excellent at all times, room was very comfortable and decor modern/chic. Location very good, with plenty of nice restaurants nearby.
Very welcoming and proactive staff, nice (albeit very small) rooms...in general they have made a very good use of the space they have. It is a very neat little hidden corner in Paris... It is a bit too far away for everyday back and forth to and from Paris...be sure to budget extra time for the commute, or money for taxis
The style was wonderful, the staff very helpful.gretta chamber and lovely jacuzzi!!
Unique hotel, excellent for a special occasion and would recommend to others Nothing
Beautiful room with a lot of at atmosphere.
The design of the room and the hotel itself were absolutely amasing and unique. Thanks a lot to the friendly stuff and for the welcome champagne.
unique design of rooms, suited to young couples. small hotel, no real bar/restauran.
The room was so unique and we had our own jacuzzi. The staff were all really helpful and friendly.
The rooms are beautiful and very clean. Staff was tremendous. All the little things were done well.
The hotel was modern, clean and friendly. It's proximity to Montmarte is excellent. There was some disagreement on check out between what was booked on the internet and what the hotel thought was booked. This was resolved in my favour.
Staff at breakfast bit slow
The room was beautiful...the staff, exceptional. In winter, the temperature can't be adjusted.
we had a very colourful room,very comfortable bed and great bathroom.We liked the friendliness and efficiency of the staff and the cleanliness of the whole place. no
Beautiful hotel in a fabulous location. Will definitely go back.
View from suite across Paris was fantastic. You could see the Eiffel Tower & all across Paris. Hotel was probably a bit on th ecostly side. It was in a quiet location though which was nice & close by many restaurant, all within walking distance. It was 5 minutes walk to the Moulin Rouge, right next door to the Montmartre Cemetery which was incredibly interesting. Sadly the worst experience of my trip was the problem in France with strikes & transport issues.
The very good bed! The showerhead didn't work properly (so I had to bend over not to get my hear wet) and here was no working electricity in the bathroom for me to do my hear.
Nice decor. Free internet access. Professional staff. Great location. Bed was too small. Bathtub was too small. Lights and lamps could not be controlled individually (all or nothing). They charged a supplement to watch TV. Should have been EUR50 less per night.
The staff went out of their way to ensure that our stay was enjoyable. Their service was superb. The location was great - with café bars and restaurants close and a superb view of the Eiffel tower from our bedroom. Breakfast wasn't as varied as it could have been.
Very good location.Close to metro. Air conditioned. Breakfast served promptly in the room. Staff very helpfull. Unable to get a table in the restaurant.
The location is amazing - after viewing so much of paris - returning to blanche/pigalle is like beginning a new party but the hotel is soundproof so is up to you whether you want to continue or go to sleep. The hotel rooms are clean and tidy but very small - just the space for queen bed and two little side walks to get in it. The bathroom is the same as a big rainforest shower takes up a lot of space but to be honest it's worthed.
.Large bath tub. Upgraded us to a larger room for free. Area was sketchy. Bathtub no shower. Wifi wasn't great. Large room wasn't really big.
The atmosphere of the hotel No
The room was comfortable and cosy because of nicely selected colors and materials. For Paris and the price it was quite large. Nice and clean bathroom. Our room was noisy because of the thin door towards the corridor. There was no cupboard or shelf to put clothes
Location, cleanliness Our room opened onto the dining room so was noisy in the morning
Room was great, staff was great While we could see the Moulin Rougue from our place, the location isn't the nicest considering all the shops around it.
Hotel was clean and staff pleasant. Breakfasts were very good value for money. The location.
Clean , modern good location
minimalist design, spacious room, good location, excellent customer service lack of fridge and coffee making facilities - shower's a bit messy
Resteraunt and church up the hill Lack of help with resteraunts from staff
The staff was excellent - very friendly and good restaurant recommendations in the area. The rooms were clean and the showers were awesome. There is a strange odor in the elevator.
The staff was extremely nice. Breakfast was great. Air conditioning was broken and our room was 90 degrees. It took over an hour for them to deliver a fan. We specifically booked this hotel since they had air conditioning, but when we arrived we were told their service guy won't be in for two days.
very good location; room was fresh & clean; staff were very friendly & extremely helpful small points - tea/coffee making facilities would have been nice; need hooks/shelves in bathroom for hanging clothes
Quiet and clean with a modest decoration. It is a big advantage that it is very close to metro station.
Friendly staff, English speaking, near to Metro, clean room with basic facilities Room very basic, a few hooks for a coat would make things a bit more convenient. Breakfast good but limited (breadbuns, coffee, butter, one choice marmelade)
Close to the Opera and shopping area The room was not very clean
The hotel is being renovated. We had an old fashioned room but the style the hotel is moving towards is fun, bright and quirky. If you have a remodeled room, they will be good. The central staircase is very lovely. The hotel is very near the St Georges Metro line but you have to take a stop to another line to go anywhere. However, the metro is easy so this is not too much of a problem. We did not like walking through the nearby neighbourhoods though but the metro is very near.
Everything! The Arvor is an exceptional hotel. My husband and I felt like welcome guests in someone's home. The staff and owners are lovely and helpful folks. The hotel is quiet, friendly, immaculate, and close to everything. I would return in a heartbeat!
hotel was clean nicely decorated staff helpful good location
Although the rooms were not too spacious, I enjoyed the modern new furniture in the room and the big bathroom. The room was cleaned and our bed made on daily basis. The heating was very good too. The staff was helpful and spoke English was really helps when visiting Paris for the first time.
clean and friendly atmosphere of a boutique hotel
clean pricey for the type off room