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The included buffet breakfast was perfect for our family. Also, the indoor pool was clean and well-maintained. Nothing.
Close to the office of Rohm and Haas. Comfortable bed. Dinner selection.
Good location and quiet room Small bathroom
very modern and clean hotel maybe a bigger pool food and drink overpriced
the pool not enough milk, tea bags etc in the room
easy accsess to train and metro next to a down and out soup kitchen
the pool is nice if a bit small i couldnt get the tv internet in my room to work. i asked reception and they said they'd send someone, but it never happened
Outstanding everything and love Americans Breakfast could've been better
the staff were fantastic and the size of the room and the beautiful bath only added to our enjoyment. The idea that you had no doorman or bellhop. At 65 yrs of age dragging four pieces of luggage to our room from the street was a chore
Using Eurostar and arriving at Gare du Nord it was easy to transfer to Gare de Lyon Station which is right next door to this hotel.The Hotel was a 10 minute walk to The Palais du Omnisport where we had tickets for a concert - perferct. Breakfast not included, therefore slightly overpriced, and the breakfast was very expensive. Restaurant does not open until 7.00pm - too late for a meal before a concert.
Free Wi-Fi, pool, good breakfast, polite stuff The room was quite small for three people
Seeing Everything about Paris I would not stay at this hotel again. Welcome staff Rude. Room not ready at a 11:30 pm check in., expected us to get extra bed ready for sleeping. This room was booked well in advance.It had a large dried milk stain on the carpet. Front Desk not very helpful. .
I stayed for an event at Bercy, and the Novotel was in the perfect location! It is situated directly in front of the arena.
Proximity to the Palais d'omnisports No
The room was spacious and clean. The breakfast was good as well as the location of the hotel- a few metres from the underground. Their service towards the customers should definetely be improved! No willingness to help visitors as the staff seems to be incapable to communicate with foreigners! It seems that this hotel is suitable for local people or business travellers. It's unsuitable for families with children because they don't welcome the idea of having kids free although they advertise for it! (we were asked to pay!)
Location is perfect (2 minutes from Bercy metro station and only a few metro stops from all touristic places in Paris). Rooms are very modern, clean, and stylish and breakfast was excellent with variety of foods and fruits and fresh incredients. Nothing. Almost perfect and I will definitely stay at this hotel again next time I visit Paris.
Easy to move around in Paris with both metro and RER stations in walking distance. The layout of the room was not very user friendly. After using the toilette one has to go in the bathroom to wash his/her hands. The doors at the bathroom are too close to the bad and open inside the room which makes it virtually impossible the concomitant circulation of two persons in a double room.
park and metro and rail accessibility
It is next door to Bercy Stadium and metro No closet to put largage and closes, no fitness center
Hotel staff is very kind to us and easy to communicate with. Free breakfast for kids who are under 12 years old. Carpet is not that clean and price for 2 adults with 2 chidren is a little bit expensive.
It was very near the conecrt arena POB. Lively street with good enough restaurants. Mertro very near. Seems secure at night.
Breakfast was ok. Despite having a do not disturb sign up my entire stay, a housekeeper barged into my room WITHOUT KNOCKING (keep in mknd I could have been naked). She did not apologize. Simply smiled and turned around. I had to write a hand written note and tape it to the door so that they wouldn't barge in. In addition to that, my camera bag was stolen from my room. I'm assuming they thought my camera was inside of it and quickly took it. I told the receptionist and she goes "we'll look into it". Will never EVER stay here again or recommend it.
It is nice location, but refregerator was broken or very low, and t
the rooms were newly renovated... safe was fair. but when we can't get a ticket to leave and tried to extand our stay they doubled our room rate and it's not even during the high season!
Reasonable cost and city access
convenient place for transit traveling,nice room if bathroom were cleaned more carefully,the bathroom would not need repairing longer
My siblings and I stayed in a triple room. The room was clean, updated, and good-sized, and the bathroom was one of the best I've seen in a hotel. It was the best place we stayed on our Europe trip.
Very helpful and courteous staff. The room was big and clean, with (just about) a view of the Seine.
We liked the look and feel of the hotel rooms and funky doors, the beds were comfortable and the provision of an empty fridge was great for storing snacks and water for our 5 year old. Free WiFi is fantastic too. The hotel is situated right opposite the Quai de la Gare Metro stop and is a 10 minute walk from Gare d' Austerlitz and Gare de Lyon, so very convenient for our arrival and departure from the two stations respectively.
The location which was outside the metro station. The staff was very friendly and helpfull. The breakfast was very good. The rooms were nicely decorated.
The breakfast staff! It was a pity that we had not been informed that the "close distance to metro station" was not applicable when we were there: two months closed for servicing. The bar that had been advertized was closed due to shortage of staff.
The room was quite big The staff members were not so cooperative
Very quiet, very comfortable A small noise from the airconditioning during the night, even when it was switched off (strangely there was no noise during the day).
Everything was perfect –staff, breakfast, etc.
Staff was helpful. Cleaners do the tidying well every morning.The hotel location was not bad 20-30 minutes away from lovre. A little bit far from the city center and airport
Very friendly and helpful reception staff. Clean spacious room. None!
the neighbourhood, it's great, also there is a great sanwich store, the cheese cakes are great
modern, clean, ideally located with parking facilities
I felt comfortable being a lone female guest I liked everything about my stay
The hotel is well situated in a good neighborhood, close to a metro line and nice restaurant area.
Nothing matched description. Location not at walking distance to Gare du Lyon, especially with luggage. Star rating of 3 is deceptive. It is 1 star at best WiFi did not work on 3rd floor. I was told to use it in the lobb y. Room had no AC, clock radio, coffee maker or soap. Room was tiny, carpet was old and ripped (tripping hazard). I was told I can get Ac room if I stayed 2nd night. Far from station. AVOID!
Location near the Metro. A pretty noisy place on main street.
Hotel employee at the front desk was beyond accommodating. No price break for construction in progress
location was excellent, everything with in a stones throw. it was very unfortunate that they and you did not tell us this was one of those secret specials because they were in full renovation. The noise was deafening. Twice the lobby door did not open and we stood out in rain. It was bad.
Location is excellent for Gare de Lyon. Very good value for money. Staff was helpful and pleasant. Room size is very good compared with other Paris hotels of the same rate. Plenty of budget restaurants, bistro's just opposite the hotel. Air conditioning was a bit noisy.
hotel was very clean n modern staff friendly and helpfull and the food good too.excellent location for the omnisport arena..a very pleasant stay would definately return..
Close to metro I felt the bathroom was not cleaned very well. I could smell urine from bedroom
The pillows were great
Hotel has convenient location, room is very clean and as family we've got two joined rooms with separate facilities. We are pretty happy with our stay in the hotel. Breakfast is simple. We stayed for 3 nights and I wish they change something from time to time. You can have cereals, croissant, cheese, ham, coffee, and juice. Some small features are available in lobby only. Like there are no tea pot in a room and you have to go to the lobby. Initial registration to wifi is not straight forward and not adopted for mobile or ipad. Once you manage to pass Connect button it works.
It's a good hotel, my room was lovely i'm Italian and the staff speak too fast in my opinion. Anyway there were a lot of people there!
take a trip at Paris they should supply one big bed for couple, rather than two small beds
convenience to omnistadium
Clean, good breakfast included (real orange juice), nice flat screen,excellent location. Reception staff very friendly and helpful. Heating did not work but was offered apology and a discount
The personnel are welcoming & very helpfull. Room & bathroom very clean. Chose the hotel because we were going to a concert at Bercy, not disappointed. Really is within 3 minutes walk of the concert hall!
Very friendly and helpful staff. Excellent location right outside the metro stop and very nice breakfast. To have on-site parking was a real bonus, although not cheap, and the garage was very tight and a bit of a nightmare to find the right space. The room was quite small but then this goes for the majority of hotels in Paris, London, etc.. Luckily our room was facing the courtyard so we could keep the windows open all night, otherwise it would have got very hot without aircon.
Proximity to Bercy area and Palais Omnisport
The position and cleanliness of the room. The service at the breakfast
Staff very friendly, room clean and breakfast ok Room a bit small
Location Everything else location
The staff was helpfull and breakfast was excellent.Room was small but very comfortable and clean and cosy. The drink prices at reception-for bottle os mall water,can of ice tea and small bottle of bear we pay 8.50 Euro,thas was shocking really:(
Very good hotel. In a perfect position near the tube. Clean rooms and kind the staff.
Good location near Bercy metro station and Gare de Lyon hub. Breakfast was included and the bathrooms look new. It was a hot and humid day in Paris and the lack of air conditioning made the night very uncomfortable. A lot of construction is going on and the front desk looked old and worn out. It did not give a good first impression. I can only recommend staying for one or two nights at most.
proximity to metro, Gare de Lyon and to the Bercy sports venue. Good though limited selection of cafes/bars/bistros very close by. Questionable cleanliness of spare pillows in the wardrobe. Room very small considering it was a 'superior' room.
Distance from Bercy WiFi too expensive.
Convenient to Bercy Station and the Metro No practical shower in the room.