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It was really cold in the bedroom, the heater didn't work properly.
No parking. Overall cleanliness was horrible, certainly not four star worthy. Customer service was lacking, personnel seemed annoyed to help.
It is not close to any of the tourist destinations. You had to take a cab or the metro to any of the sites. Our room was very small.
Closeliness to the Gare de l'Est and other attractions. Especially the carpet could have been cleaner and the room a little bigger.
> Very convenient location to the Train Station and bus tours. > 30 min walking distance to the Pyramid/museum > Internet included > Reception is patient and very helpful > good restaurants within 5 min walking distance from hotel > Hotel is clean > I thought breakfast buffet -15 euro was expensive .. may be normal in Paris .. I brought my own cereal bars and took coffee outside
It was very close to the station and quiet easy for nearby shopping The Room is too small there is no space to move .
the hotel is very central of the city and near by the metro and bus and trainstation
quiet misplaced my luggage, breakfast was to expensive for the empty baskets and plates. Didn't take breakfast the 2nd day.
the position is perfect when arring at Paris gare del est
Location was great, near lots of metro stations and close to everything. Easy walk to main train station that connects to Amsterdam. Comfortable, clean room. Our only issue was lots of noise (ppl on the streets) in the wee hours of the morning. If we stay again, we'll request a room not facing the train station. Very reasonably priced! We only stayed one night but were able to appreciate the courteous staff.
Proximity to Gare d'Est Railway Sation where we were arriving. Not good part of town, esp at night.
Near the rail way station The room price it's so expensive compare with the facilities that we received. But if the price is not the problems, I'll recomend to others traveller to stay in this hotel.
Hotel staff very helpful and friendly. Spoke excellent English too. Asked for and obtained very quiet room. Ideal. Opposite Gare du Nord No - all was fine, thank you.
Nothing Special, It was a normal hotel matching with the value paid. The internet is not free, The room was small as twin standard size, the room service was quite poor, the breakfast was not suitable for Muslim guests.
Its location across from Gare De Nord train & metro station as well as the convenient bus stops within proximity despite of the slightly rough yet safe neihborhood it is in. The staff was extremely friendly and helpful. The room and bathroom were spacious with a balcony overlooking the main street and the train station. Having many restuarants just outside the hotel was definetely a plus. We were extremely comfortable. N/A
Very convenient location room is small
It is in centre, very convinent for travellers, Bathroom needs to maintain,specially room no-521.
Thank you for great advice on how to get to the airport, when to buy the ticket with no line, etc. Thank you for speaking French with me rather than assuming all Americans can only speak English.
Conveniently located across the street from gard nord and outside a metro station. Bars and restaurants close by. Comfortable bed. Amazing view of Sacre Coeur as our room was on the top floor. Wifi connection was good. I would definitely stay here again and recommend it to friends and family. Water damage on the ceiling. Bathtub was a bit dirty. Remote control didn't work.
how close it was to the station. the breakfast and the staff I booked a room for my self and husband and one for my children. The children were on a different floor from us and their room was much more spacious. After checking in the staff did offer to change our room but having taken credit card details etc it seemed too much of a nuicance.
very close to train station
Close to Train Station Bathroom extremely poor
overall okay + location expensive, but it is paris
Comfort of my room (especially the bed - perfect support, guaranteeing full sleep at night; wonderful view over Sacré Coeur and silence from windows, despite station front). Closeness to station and transport connections.
Staff, room The suite was amazing, the standard room a bit small
Good hotel. Would go back. Convenient location (close to train stations and metro). Nice breakfast. Comfy and clean rooms. Nice staff. Private sauna
We ended up at a Hotel Mademoiselle due to our Airbnb falling through. This turned out to be much better. Friendly staff, central location, and clean cozy rooms. The area is a bit dirty and dodgy at night, BUT as long as you're aware of your surroundings you'll be fine.
Very clean and contemporary style. Very nice and professional hotel staff. Free coffee, tea, croissant, and free use of umbrellas. Room was not large, but plenty of space for a 4 night stay with 2 people. Great location. Exceeded our expectations in every way.
Staff was friendly, welcoming. We were able to leave our luggage at the front desk as our room was not ready for check-in. We arrive to Paris earlier than the check-in time. We dropped off our luggage and went about our day. By the time we came back, it was great to know the staff brought our luggage to our room. We didn't stay in the room much. as we were out all day. I would recommend that the hotel would suggest different places to eat around the city.
The hotel room was on the small side but very well equipped for the price! We especially enjoyed the multi-room speaker system with headphone jack plug that we used with our iPhone to play music, the rain shower with great water pressure, the windows that overlooked the courtyard that opened all the way up with a great breeze, the big closet that fit all our bags and clothes for our long trip, the mostly friendly staff that understood English well. The proximity to the metro stations was nice but we found Rue Magenta to be very sketchy with a lot of vagrants, loiterers and gypsy beggars. We did not have a good experience with one of the night guards, we asked him to call us a taxi but when it was taking too long to arrive and we changed our minds he got very mad and almost began yelling at us. We had a dinner reservation to make on time and would have missed it if we waited for his cab to arrive. That's not the proper way to treat a guest at your hotel. Also the "spa" was disappointing, there was no privacy and other guests were walking in and out during our reservation time, including hotel staff interrupting the water bed massage midway asking if we had made an appointment. Yes we did make an appointment, please check your books instead of interrupting! So that experience was completely ruined.
Good location for our purposes between 2 great metro/RER stations. (Gard du Nord & Gare de l'est) but a bit off the beaten path. Need to work on the lighting in the bathroom - hard to see for make-up and hair. Otherwise, room was great. My daughter and I had 2 twin beds and a corner room with small balcony facing the street - it was spacious and quiet on the 5th floor. Would stay here again. Spent little time at the hotel but it was quiet, comfortable and clean and the staff was very personable. Can't speak to the food as we did not eat at the hotel at all.
The room was absolutely clean and comfortable. Breakfast was great but not included. Staff were nice. The "big bus" tour and train station are walking distance. It was far from all historic places that we wanted to see and go in Paris so we had to take a bus or train at day time and taxi at night since I didn't feel safe walking in that area. If you are staying for few days I suggest to get a hotel close to area you are planning to vist but if you are planing to stay for a week or more this is a good place if you don't mind paying for taxi at night!
Staff were great and very helpful. Rooms were well appointed and nice, comfortable, and clean. Hotel was quiet and located close to metro and a number of excellent restaurants, shops, and bakeries (Mekerbeche nearby is a must-visit). 1. The shower is extremely poorly designed so that every time you use them it floods the bathroom floor with water, this makes showering a chore and could easily be avoided with some small renovations. 2. This hotel is located in a somewhat dubious area, not what you would expect, given the price you are paying.
absolutely nothing the staff, the cheap, tacky interior, the filthyness, the rude staff constantly smoking .. the loud noisy contruction all through the night, the paper thin walls to here the lowlifes staying in the area fight, the constant sounds of sirens and distress calls.. did i mention the rude staff. the bugs and spiders in the bathroom, the lazy housekeeping service.. the stink of musty furniture throughout the place. i wouldnt even consider the food after seeing the filthy environment
We needed a place for 1 night stopping through Paris, on the way to London next day via eurostar. The room was small but not by Paris standards. The bed and shower were perfect. The staff was super helpful and nice. For the money it was the perfect place to crash for the night.
Upon arrival we were met by an unfriendly, unhelpful man in reception. No Wifi in room. The location is not very good for tourists but is next to the Metro
The location. The front desk staff were very nice and informative. Our rooms weren't properly cleaned during our stay. One day the old towels were removed but new ones weren't replaced, and the glasses and cups we used weren't cleaned. the floor was never vacuumed in four days. The hotel did not seem like a four star
This is definitely a solid four star hotel. Extremely comfortable bed, nice room, friendly and well spoken front desk personnel including a major league hottie. I liked everything.
Very clean and modern. Staff were great Rooms were tiny, walls were thin, location was a bit out of the way.
We had an executive room with 2 levels-bed on ground floor and bathroom on lower level. It had enough room for the bed and space to walk around the bed. Although it was small, but a decent size for Paris! The room and bathroom were very clean! Parking that was recommended was a no-go. Seemed to be inside a mechanic garage and supposed to leave keys! No thanks! We paid 40 euros a day for different garage.Location a bit far from center but metro stop right on corner.
Very close to metro lines -- poisonnaire station is about 3 minutes away. No stand up shower. Room was very compact, hardly any space apart from bed.
This was an incredibly well designed hotel, with all the charms of a french b&b but with the efficiency and attention of a boutique hotel.
individual & typically Parisian decorations of rooms, bathroom facilities, location of the hotel
lofty room by Paris standards, room equipment in good state the room was too hot and there was no way to switch off the heating
It was positive suprise how good English stuff of hotel spoken.
The lady at the reception was very nice and helpful. There was enough space in the room and nice. The water damage on the wall of room n° 44. 160€ is a bit to expensive I think.
Reasonably close to the Gare du Nord Limited restaurant and bar
The location - very convenient for Gare du Nord, but not on a noisy street and nice mix of local shops and restaurants. Awful leak in the basin in the bathroom, lack of literature about the hotel facilities in the room, inability of hotel to provide extra pillows.
The staff at all times were excellant , welcoming and helping with directions . The rooms were artisticly decorated although rather small. 3 metro station around the hotel but al least 10-15 minutes walk which is not convenient.
Great staff always offering help with a smile. Cosy and warm and very quiet hotel. Far from metro stations. Small but neat rooms.
This is a charming little hotel, with lots of character. Each room is different and our room was very tastefully presented. The lovely madamoiselle spoke perfect English and was very friendly and helpful. We would definitely stay here again.
Location. Bathroom facilities
Convenience to everything including transportation and daily needs. A very budget-wise hotel and location. Friendly and helpful staff. Secure area during our stay. Merci beaucoup! Not being able to speak enough French. Je me suis vraiment bien amuser (moi et ma femme). Paris was how you say C'est magnifique!? Your staff (Arnaud and Eric) were very helpful and understanding in that regard. My wife however did take a fall when decending the staircase to the lobby when we first arrived. She thought she had reached the main floor when the carpet run ended thus falling over the remaining steps of the marble staircase. Fortunately, she wasn't injured seriously and was helped by a relative who happened to have walked through the door as she was falling. I thought the staff could have responded to this situation a little better although they might have been busy or preccuppied with other concerns.
Value for the location - more than acceptable room and bathroom for the price, staff efficient and professional, everything worked.
Excellent location opposite the Gare de L'Est train station, clean comfortable rooms and very helpful staff. Deserves to be a three star hotel! Wished there had been tea/coffee making facilities in the room
Access to nearby stations Grimey streets; street noise as windows had to be left open so as to ensure adequate ventilation on two warm summer's evenings.
Friendly staff, modest but nice breakfast buffet (good price/quality), clean room (although small, but that's Paris), very good location (very close to Gare de l'Est and a 5 min walk from Gare du Nord) Reservation was originally for a twin room and we got a double (we haven't made a complaint as it wasn't that important to us)
They allowed access to room early; small, but well designed hotel room - good for category; easily accessible Gare du Nord. Good experience. Would definitely stay there again if needed easy access for Eurostar. air conditioning was not good; warm during the night; lighting could be brighter.
We chose the hotel for its closeness to the Gare de L'Est station in Paris, you coudn't get a better location.
Hotel was clean. Staff was accommodating. The location was perfect for traveling in/out of Paris by train and the metro was also very close for traveling around Paris as well. Some sites are walkable. We found some great restaurants by walking around the area within 15-20 min. The hotel was under renovation which was not disclosed. The staff were loud when working/cleaning. The rooms were small, but this is to be expected in Paris and was really not an issue. Towels are small.
Staff is very helpful, location for travellers via Eurostar is nearly perfect, comfort is good.
Location ideal for train and metro sations. Neat rooms and helpful staff. Very small balconies but gives a good view to the local street and station. Reception open till 1 am and can welcome guests almost 24 hrs. Breakfast may cost extra.
The location is excellent, within easy walking distance from the Gare de l'Est, even closer to the Metro station, and next door to the Monoprix supermarket- very handy if you need to buy a mains adaptor at 2100h. The staff were friendly and helpful, the room comfortable, and the bathroom spacious and airy. Being English I would have welcomed tea-making facilities in the room, but being Paris, there are plenty of places nearby to get a drink.
Location - close to Gare du Nord and Paris shops When showering water goes on floor- no screen.Breakfast 8euros should include hot dish, E.G., omelette or similar. (Lorette Opera breakfast for same price is much higher standard)
Convenient location very near the station
Close to Gare du Nord; Wireless Acess Price very high to qualitity. I paid the price of an Hilton and have an Hostel.
location room too small
Great location - just a walk away from the Gare Du Nord as well as the Gare Du Est. Nice, smiling people at the front desk and clean, comfy rooms ! I stayed for 2 days and on both mornings had an early start - so didn't try the breakfast...the staff at the front desk charged me Euro.20 less ! Haven't seen that happen in too many European hotels ! I would come back here for sure ! Well..obviously the toilet could be a bit more bigger...!
Good location of hotel. Room was nice, but very small. Room wasn't clean, dust every where and a terrible smell. Propably not used for a long time
The easiness of reach The price : much too expensive for the size and facilities of the room
The room was very clean, bed was comfortable, location was easy to get to from the metro. Breakfast was 8 euros extra, room was rather small.
The room was very good. The breakfast was not at all good. There was no good bread, there was no egg items, etc.You can add some more options to the breakfast menu.
The staff were very helpful. Water flowing down wall from peoples shower in room above.very dusty,they obv have no vaccum.its a gd hotel for roughin it
There is nothing particularly impressive about the hotel. We don't really like the neighborhood and at feel safe at night.
i do't recommend any one to stay in this hotel...& its v expensive for its quality....i took the room for rate of 90 euro...but really 10 euro at max.really low quality hotel...even it was v cold outside..& they didnt operate the heating system....they said after 5 days we will start heating, bad smell for bed...all over very low quality hotel
location to train station It was old, poorly decorated, mold in the bathroom and very noisy. The neighborhood was scary.
It is close to RER, Metro other public transportation. Good point for city tour.
situation near Gare de Nord wifi is not working
Hotel staff spoke good English and were friendly. The beds are comfortable. There was a lot of street noise and noise from other hotel guests in the middle of the night. The beds had worn out blankets. They could be replaced by duvets.
Warm,clean room, price Constant whistle from the central heating
nothing! it was the most awful hotel where I stayed: dirty walls, small rooms, very bad bathroom with old and dirty equipment for very high price. Never recommend this hotel!!! close the hotel or totally renew it
At least it was clean More lie a student bedsit
The room is nice and clean,breakfast very good...hotel near metro station 5 minutes by walk.Hotel staff kind and helpful.
good location nice new bathroom suites friendly staff
Proximity to Gare du Nord, quiet location, friendly staff, and decor. Bathroom sink and computer were broken. In the past that has never been a problem -- I am not sure what happened.
Clean, comfortable and convenient for Gare du Nord No complaints.
It was very close to the subway and train station which made it easy to get around.
Free internet access and breakfast were provided. Within walking distance to the train station.
It was very central. The staff could have been more welcoming. I found them rather stand-offish.
Location to the Gare Du Nort Railway Station and Metro Stations. Very friendly and helpful english speaking staff Our bathroom had a slight smell to it and the shower water was very slow to run away
Only the bathroom Everything was bad .from the reception to the room. Service was bad,staff not friendly & not helpful especially we have 2 kids with us.NOT Value for money at all.
Good spacious shower room Hotel undergoing refurb, but even so, corridor carpet was disgusting.
good servide not so good facilities carpet of the bedroom was in bad condition, but they had uprated the on suite, which was nice.
The check in went smoothly but then there was only 1 member of staff to take us to our rooms at opposite ends of the hotel. On top of that we asked for an iron which took 40mins to get to the room and then we were told there was only one for the whole hotel and could we tell our friends when we had finished with it so that the could come and get it! The room was very good, nice toiletries, comfortable bed and good tv system.
I loved the architecture, the Ice Bar, the food and the staff and being given an upgrade. There were a few too many prostitutes at the bar!!! The curtains and penoir in my room were dirty..I Would have liked a few more toiletries..cotton sticks, toothbrush and tooth paste, extra pillows, more English channels on the tv, there was only BBC..service at the bar was very slow..the location was not good..I Was robbed coming from La Chappelle Metro station..there were no taxis to take me frm or to the station and my luggage was heavy. I would have liked some sort of "welcome" waiting in my room.
It was a nice room and a high-tec hotel maby the staff could be more cheerfull
I liked the originality of the hotel, the reception and the friendliness of the staff. The bed was very good! I think the hotel needs a refresh: design is often quickly outdated, furniture is damaged, fury do not look very clean after 5 years. The neighbourhood is not so attrative although I had no problems.
The room The decorations in the Hotel
we had a nice big room the place , too far from center . TV didn't work very good. Badroom very weth after shower because the shower was open: nice to see but nut so practice. No internet in the room
staff was very friendly and helpful. The bed was comfortable. I slept very well. Good tv facilities. the design was too obsessed with looks and it made the usability of many things suffer. I was not asked whether I wanted a smoking or non-smoking room. There should be instructions in the room about connecting to the wireless internet.
We got a good deal on the room no doubt. Didn't really care for location. It was very quiet it seemed like we were the only people there. Never saw any other guests. However, restaurant and ice bar were closed....we were there from Sunday to Thursday. Would recommend somewhere closer to the city. But i guess it was the best bang for our buck, seeing how we went spontaneously.
Very very very good hotel!!! Perfect design!!!! Finger print acces to room- no need a key or a key-card! Location is not really good. Its near La Capella station and there a lot of "strange" people. In the night really scared go for a walk. Very low parking. If you got a SUV or some offroad - it's impossible to park you car undergound. Pure breakfast for 4 star hotel.
Proximity of the bar and nice and hype people