Paris Hotels near Luxembourg Gardens

The staff was helpful when I had questions. Although helpful, I still came away with feeling they wanted to separate guests from their money as quickly as possibly. They were not warm and did not exhibit the hospitality I come to expect from today's hotels. Two examples: On checking in, I specifically asked for a quiet room away from the elevator. Although the relatively room was quiet it was next to the elevator. Unfortunately, because of my jet lag, I didn't realized this until I'd occupied the room. Why would the check-in clerk not consider my request? The second day, leaving the breakfast area I saw a huge cockaroach. I took a picture and sent it to the hotel by email to be discrete about it. They thanked me for the information and said they'd take care of it. When I checked out a bit later in the morning, the clerk told me an exterminator would be there in half an hour. Great for them. But never once did they say they express any need to be forgiven for having a dirty place. They didn't even comp me for the unpleasant experience. I just don't get it. If you want to sell yourselves as a four star establishment you can't just be superficial about it. You have to deliver through and through which is consider this place to be a wanna be four star. I wouldn't recommend this hotel to anyone looking for authentic hospitality and superior service. By way of comparison, I was in Paris 2 years ago and stayed in a two star hotel in the same area and found the service to be of much higher quality. Next visit, I'll go back to them.

Second time at hotel, great location

great location, great soundproof windows!unusually beautiful interior decoration! breakfast generous for paris conditions! if you weigh more than 50 kilos, do not go to ther bathroom-you may get stuck..

They're ac was out while I was there so it was so hot..

The hotel itself is kept quite well and all of the staff was exceptionally nice. The bartender will tell you you're beautiful then offer you a glass of prosecco then explain what it is. The rooms are large but they didn't feel like anything special. They just felt outdated but not in the way I thought it would be. I was kind of expecting a little more oomph in the furniture but it was just regular boring hotel furniture. The bathroom, however, was excellent. Vanities with two mirrors a tub that is actually big enough to get in if you like baths. The decor felt like it was attempting to be fancy but as soon as you tried to take a picture you could tell it wasn't. I appreciated it nonethelesss. If you are awake watching French tv you can't understand at 2am like we were, I can tell you there's a place around the corner that sells sandwiches and pastries (probably more but I didn't really investigate too hard). These sandwiches will look like they're probably going to be stale and you have no idea what you're about to pay for but it was one of my favorite meals. And they're absolutely massive. If you walk across the street from the hotel and go down the hill from the light you'll run into it just past the little grocery store. If that doesn't make sense just ask the front desk guy at 2am and he'll at least point you to the grocery store. Also, probably one of my favorite moments in Paris. Walking about town at 2 am completely alone to find ciggies and food in my pajamas. The ac. We were ground level so sleeping with window was awkward but we had to for a little bit at one point because it got so hot in the room. And this was in October. So the rooms definitely hold heat well.

Great Location, reception staff were helpful and friendly.The room was comfortable and cleaned dailly. I think the Hotel is a bit 'tired' and requires some investment, one of the glass panels on the entrance door had a large crack and there was a missing button in the lift, overall the hotel was looking a bit shabby and in need of refurbishment. Also all tv channels were french, usually a hotel of this standard will have news channels etc as a minimum and/or internet access in the room through the TV.

the location of the hotel is good, quite but not too far from the metro and everything else. it´s just not a four star hotel...maybe if they get stars for having a roof or electricity ;)

staff was very friendly however hotel infrastruture was not good the elevator hardly coulf git one person and room was extremely small as eell as the breakfast area

The staff and the vaulted breakfast room. Sites and Metro are not close. I found it a bit difficult to get to these and I have stayed in Paris many times.

location could not control the room temperature as it was fall and the individual room air conditioning had been turned off in order for the building heat to be turned on. Subsequently, the rooms became too hot.

Wonderful area. No bar area

Clean and responsible staff, good bell staff. Very expensive given what it is. Wifi is horrible throughout hotel. 3rd party website logon problem that management had no idea about.

not much room too small, no faciliies, ocation not as expected

the staff was very kind and the demand for a nice view was respected.breakfast was served at very practical hours and it was very nicely located.the elevator was really nice and aristocratic. our room was not ready by 5 pm in the afternoon by a mistake and the cleaning lady did not want to do it late in the afternoon. so we spent a night in another room and then we have changed it. but the staff has offered us the breakfast in order to compensate which was kind.

Hotel staff was really very friendly and helpful. The location of the hotel was very good. The hotel is a bit old-fashioned and the rooms are small.

Very bad experiences I got with that particular hotel, most guest been awaked from sleep at 3:00 O'clock in the morning by a defective fire alarm systems.Most of us been gathered at the hotel reception at a cold nightwearing only a light pyjama some half dresses !!!!! Nothing in particular even they been in shortage at breakfest with french baguetteand tea spoon , incredible !!!

Excellent front desk staff, especially the pleasant,very friendly and helpful Oriental lady at the reception counter..patient too, smiles a lot ( unusual in many French hotel staff) goes the second mile for guests.Clean and central, very walkable to many "must- sees" in Paris None that we can think of ...except the room would benefit from a refitting ( especially new wall paper) to match the bathroom which was a well renovated one.

Very friendly staff. Gives a very personalised feeling during my stay.

location smaaaaall room

Staff, location, decoration, ambiance It was overpriced when I compared to similar hotels around when I took a walk

nice breakfast deliveed to the room at no extra charge

Very friendly staff. Great atmosphere .

Until last day morning yes but last days I decide next time I will not stay there. Because of one stuff.

Very good location, cosy atmosphere Reception staff was quite arrogant and not very helpful

This is a very nice small hotel located in an excellent location in Paris with all services close by. The personnel is excellent meaning friendly and always ready to assist you. The only thing not so satisfying is the size of the room. Although I booked a deluxe room, it was rather small in size.

Atmosphere

The staff were helpful, the hotel was quite small but smarly decorated and the room service food ( from a restaurant nearby ? ) was very good and not expensive for this area where the hotel was located . The lobby/bar areas were very comfortable with space t sit, relax and read ( lots books and magazines ! ) My ( loft ) room was a "suite" ( free upgrade ) and was lovely - except for the HUM of the airconditioning unit , very hard to sleep !

the room/the friedliness of personell Too hot and not enough fresh air

location value for the money

Location was good Non smoking room we had smelt like a smoking room

A good hotel in a great location. But i was charged for a breakfast that i didnt have.

Very well situated.

Great location. The room was clean and well equipped Very small room for two persons

The main good thing about the place -is it's location.The shower was good and the room-space was relatively reasonable.It's Clean.Some of the stuff very nice -but for some you are just disturbing... Even in Paris -you want to sleep. At least some hours. The bed was old and used-up. It's about time to change the matress / elavator was far stoo slow -hopless to wait. / room was supposed to be "no smoking" but had a strong smoking smell /

Good value Staff had some difficulty with English. The AC worked well in one room and poorly in another.

The hotel was very clean and comfortable. Breakfast was good value, plenty of choice, staff very helpful

quiet, clean, good location Quite small for an apartment room, double bed comfortable but small and not much room to move in the bedroom. Also very small shower. Living area and kitchen were practical

The location is very good regarding the resteraunts, the bars and being a hip location. The staff is polite and helpful The hotel is not a 4 star hotel as listed, but Appartments with 20 euro per day housekeeping service. Very small rooms like all of Paris. The reception is closed by 6 pm

Location,in-house facilities Too highly priced,poor service,no regular change of towels,no help with the luggage

nice and quiet place. Hangers in the bathroom for the towels does not exist.

Location The concept of hte hotel is definitely nice. The execution is tired, however. Curtains ripped, very dark rooms (not enough lighting and 3 out of 6 lightbulbs in livingroom were not functioning upon arrival), old mattresses, an extremely uneven sofabed, not enough cutlery/glasses, the only drawer cabinet had 2 out of 4 drawers not functioning (storage space is already very limited for an appt for 4) and the 2 nightstands had click drawers that did not click shut anymore. No major thing, but unacceptable for a comparatively (London, Berlin) top notch price.

the kindness of the staff the room was too small and uncomfortable to be a "superior double".

Very polite personel and the position was good.

The location and staff were great The hotel room was too hot.

friendly staff. Situation of hotel. Small selection at breakfast.

Excellent location. Unwelcoming staf on day of arrival. LImited TV channels options. No "do not disturb" note in the room and maid entering without warning.