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Every single member of staff was very friendly and very helpful. The hotel was in a perfect location, between all the main sights to see. The foyer was a little plain and not very welcoming.
Hotels name is not visible from the street
Perfect location for side seeing and museums, especially Louvre as well as for shopping There is no real lobby and reception desk - instead rather ridiculous two stands for staff
Design and Decoration Broken Lift more than 1 Day (If Compare with this Level)
The staff were very nice and helpful and spoke good english. The breakfasts were very good, we also liked the nice linen used and the comfortable bed. The hotel reception area is not very welcoming. There is only an old couch and 2 very small reception desks with poor quality music playing. My first impression of the hotel was not good, they could have made the reception area much more inviting - get rid of the couch!! We also didnt like the shower as it was hand held! - makes it hard to wash your hair, thats if there is any hot water as on 2 occasions in the morning there was no hot water, especially annoying on the morning of departure before a 24 hour flight home!
Design and location food
Everything was excellent. Staff are very helpful & facilities great. The location is superb, close to Louvre, Pont Neuf and Metro but very quiet in rooms.
The room we had on our second night was very nice. It was as we had booked - a Classic room. I don't understand. If you don't want us to write about a bad experience - which we had - why ask?
Very clean dust free environment due to no rugs on the floor. Excellent staff service. Small hotel, with very personal service. Very quiet room. Excellent location. At 400 a night, it seemed pricey but I don't visit Paris enough to know the going rates. I walked into another 4 star and asked about rates and they were 25 to 30 % cheaper. The quality of the service at L'Empire is so good though that it was worth the extra money. Also, their web site on Hotels.com listed shuttle service which they didn't have, although to their credit, they found me a shuttle service, although in the end I chose to take a car to the airport.
Location Room service was rude, the bathroom smelled really bad and it stunk up the bedroom. breakfast was not good nor tasty. The bed was not king or queen size, it was two single beds put togather, very uncomfortable
The hotel was spotlessly clean and the staff were exceptional. They did everything within their power to make your stay more enjoyable and to assist you in any matter.
Very convenient to RER. Great location! Quiet. Friendly staff.
We didn't like the third bed, was too small
There was no room for unpacking our clothes! stayed for one week and there was not a single drawer or shelf to store anything so after paying the rate of a 4 star hotel, we got the "confort" level of a 2 star hotel instead. The carpets were filthy and the matresses were soiled! The narrow hallways smelled and felt like a cheap cruiseship. We are very dissapointed with the quality of the rooms and the overall value of this hotel.
Well located in a lively part of Paris and close to shopping and restaurants.
Location. Nice rooms. Long waiting line at the breakfast
easy to visit shops and west bank area the shower cubical water flow was poor to non-existant. we complained to room supervisor but told it was normal on 5th floor
The location was great very central The area looked abit dodgy at night but we had no trouble whatsoever!
Overall help with taxis, dinner reservations, comfort of the room, location close to exciting parts of Paris, extremely helpful staff. Also, the size of the room, relative to other Paris hotels, is superior. A nice, professional, contemporary hotel with a first-class staff and great attention to detail.
Service was excellent. All staff was very friendly and incredibly helpful. The hotel is conveniently located 5 min from the Louvre, restaurants and the metro. Rooms were modern, clean and comfortable. Would recommend this hotel to anyone.
Facilies were very nice and the location is very central. Very short walk to multiple train lines and metro. With one exception with an encounter with a bartender which was terrible, the staff was great. Most front door men are always hustling bags, giving directions and calling cabs. All spoke English. Family's be aware of one minor quirk. The bathroom and shower doors are clear glass with a dulling switch. It just doesn't get real dull. It's still very see through for all members to see. However the rooms were very modern and clean.
The locxation is great for the cente of Paris, without being in any high traffic or people area. The Hotel facilities are good and the breakfast a splendid spread. Taxis are hard to come by, and the Chatalet station, whilst being very close, is a nightmare to understand (Not the Hotels problem)
They should not advertise free internet as for four days I could not check my e-mails as two same people were occupying the two computers they have for hours every day.
The friendliness and helpfulness of the staff. They also spoke excellent English. Brilliant location for the Louvre.
fantastic location and friendliness of desk staff the mini elevator, but I think this is common thoughout hotels in France
Location Breakfasts is very poor. Staff in bufett one of the shifts is rude staff
the location was good to get to marais and to st germain as well as of course the louvre so easy. room was quiet, clean large enough in paris terms. so was happy and will stay again. that breakfast is extra. but that is typical of france. also dont like that you have to take your bags by yourself. im too old for that nonsense.
Small, clean, kind service, central Better acces to internet and printeracess
Excellent Rooms, excellent location
Extreme helpfulness of most staff. Reference to 'Hot breakfast' Abscence of coffee/tea facilities in room (Neither of these important).
Compact hotel with attentive staff. Space at a premium but efficiently designed with modern baths.
There is nothing to like Dirty , nasty, could not use bathrooms because they where nasty ... Mold grown everywhere .. Floors unvacumed ... Hunks of human hair on carpet ... I asked the manager if she would let her family stay there , she said no ... Had to find a new hotel
Very friendly personell. The Hotel is unbeatable due to its location near the Luvre. Typical view out of the window onto the inner walls to the oposite building. But therefore very quiet.
Personnels serviables, accueil chaleureux, tres très bon emplacement près du louvre, chatelet, saint Michel, notre Dame de Paris, saint Paul, bastille,. Champs Elysées, forum les halles , chambre propre, toilette propre, Chambre petite avec vu pas trop agreable, insonorisation des chambres,
Great location walking distance to the Louvre and Notre Dome and easy access to subways. The staff were kind and helpful and the building is what you'd expect in the 1st district of Paris (hint the elevators are extremely small). I would definitely stay again when back in Paris.
The hotel is very well situated for all principle sightseeing and is quite. Staff are very friendly and for Paris the room was large and lighting was very good. Only complaint was the high cost of the buffet breakfast. You were only allowed either 1 coissant OR 1 piece of bread with the express breakfast, but you did get fruit juice,yogurt and coffee as well.
location the room
We had an exccellent value for money, were up-graded in a large and classy room with large bathroom (rare in paris). Very central and calm side street Not really
Beautiful, cosy room
It's just so expensive and the rooms are super small, the elevator is as tiny as it can be. It's just not very comfortable. For the price i was expecting something better
Very helpful staff, very calm street (no street noise at all), good breakfast Bath tub very old, it was not so pleasant to use it
Very conveneient location, staff was helpful Rooms were quite small
Staff is very kind; location is perfect for visiting Paris; the access to the public transport is also very good. On Saturday evening, the street is very noisy due to the restaurants that are open till the next morning. The rooms could be cleaned overall, on the window sill, under the desk,...
O.K., I know its owned by Hyatt but It still felt boutiquey and small with a personal touch (as if not owned by Hyatt). The staff focused on attentive service, from the front desk, to room service, etc. Its clearly part of the staff culture. There is an intimate feel as if they all know each other--and everything about you. When I spoke to one front desk person they know a discussion I had with another the day before. The Concierge was amazing and made recommendations and the actual reservations and when things were not available made good judgments on his own for changes. We felt like they know us and were watching out for us. It is not that big really which helps in this case. The rooms felt well maintained with a terrific balance of old world and new. Highly Recommended!!!!
The welcoming and very helpful staff, cleanliness of rooms, and above all, the excellent location. The room service was poor. We had a baby and we used to order warm milk twice a day. They gave us hot milk one day, watered down the other, cold another, and so on, even though every day we asked for a glass of warm milk. I guess it all depends on who is on the shift.
Location and comfort.
Great location ......just a short walk from some fantastic places of great interest. Buzzing cafe night life right on the doorstep too....good atmosphere in the hotel... It seemed expensive and the quality failed to match the expense....certainly for a pound based UK visitor. There was a shortage of helpful welcoming staff....particularly at reception where you face an unacceptable wait. Irritating.
Great traditional typical parisian 4* hotel. Excellent location. Wanted 100 euros to stay until 1:00pm for check-out. Offered me 12 noon free.
The quality of the rooms, decoration, and space are far far less than shown in the pictures and indicated in the hotel desciption.
Location, nice atmosphere On the expensive side
Excellent location, helpful staff, clean rooms, large and light bathrooms, really french atmosphere, close to most of the sightseeings and fashion boutiques. The decoration of rooms is a bit tired, but this is a problem of the most of the hotels in the centre of Paris.
The best about hte hotel is its location - just next to the Louvre, between two squares, walking distance to everything I wanted to visit (never took a taxi or any other kind of transport). The receptionists were English-speaking and nice and helpful. The room was spacey (stayed in a junior suit), as well as the bathroom, cosy and clean. In fact, everything in the room, as well as the service, could be compared to a 5* hotel (including the cosmetics in the bathroom). Plus, the free WiFi is a nice addition to all. The hall and the corridors need renewing - the first impression of the hotel lowers ones expectations because of the old and a bit dirty common spaces in the hotel. Another thing, is that the air-conditioning was poorly working and it was a bit hot, but I just turned it off and opened the windows from time to time. Also, unpleasant surprice was the thinnes of the walls - I could hear every slam of a door and footsteps, however, no one really made noise, so I slept like a baby. One more thing about noise is that the windows of my room overlooked an inner yard and when opening the window there was a bussying sound from the air-conditioning or other machines. Overall, these were quite minor problems and didn't spoil my stay in the least!
it was next to the metro station
The worst hotel Old smelly rooms , bad carpet dirty, wood very bad
Concierge services are exceptional - special thanks to Eric, Remy, Magaly.
central location was best thing about hotel staff were very pleasant and helpful not really availability of terrace could have been made clearer
Convenient location No internet--had to walk about 6 blocks for an internet cafe
Bed is comfy. No kettle in room.
Everything about the hotel (location, room, staff, cleanliness) is recommended, with the exception of the breakfast. The breakfast consisted of a piece of ham, a roll and a few (not very fresh) pastries - not worth 13 Euros each
location in the heart of Paris, in a quiet street, could have been worse price a bit high, no tea or coffee facilities in the room, room a little small
Staff at the reception were remarkably friendly and helpful. The location is just excellent. Bathroom was nice and clean. Rooms are small and the air conditioning was not working properly allegedly due to the seasonal transition (change from central heating to central air conditioning). Instead of having breakfast at the hotel, it's a good idea to take advantage of the hotel's location and walk to any of the near by cafes, with tables on the sidewalk.
The ambient and style, great position
The mood and the location is great. no
Staff is very kind and helpful, facilities in the room are a real add-on. Price is in line with the position of the Hotel in the city, which is perfect.
Location Size of the room/bed (small) and no reception staff
Friendly staff and cozy environment, clean compared to other Paris hotels. Room too cramped for that price.
Great location, ended up getting a fairly good price only to find others got better. Quiet, hasw some charm, near to lots of funky eateries, 300 meters to Louvre, 3 blocks to opera bus lines tour buses etc. The manager is a complete a**hole!! Staff is typically French,meaning that if they have time they will help, if not, go fly a kite. They charge $us30 a day to use the wifi..how cheap can you get?? What an insult. No amenities in the room (coffee, cheap shampoo, lousy towels, typically small Euro rooms, old mattresses in need of replacement,
Very clean and location
Small room with very tiny bath. Wifi didn't function on the first day of my stay.
Good location, nice rooms not possible to put luggage under the bed to get more space in the room.
Great location. Cool decor.
Excellent location, friendly staff, big room and bathroom, good breakfast, cleanness. Nothing
Room was clean and well maintained. Staff did not want to assist with possible change in my reservation. For any change in dates they directed me to deal with booking.com and did not want to meet my request for a shorter stay.
Good location, friendly staff, free lockup if you plan on staying later in the day of your departure.
for Paris it was a decent size and comfortable the bed was hard but not any different from the other european hotels I stayed at
Helpful staff who were patient with my basic french language skills! Nothing flash about the room but clean and comfortable. Very close to the Louvre and other places Very small ensuite - especially the shower box. A large person would have had problems.
The staff were excellent as was the location. An extra 10€ is a lot for breakfast. We opted to get our own.
Fairly handy to Louvre, etc. Clean, quiet, nice breakfast, helpful staff. Would be nice to have shower curtain in bathroom.
The location is good. The space of the bathroom is too small.
The location is convenient. the metro station is juat about 5 min. walk. and the wifi signal is good. the room is kind of small and the facility seems old. The light in the washroom will be off if automatically if it's turned on for sometime. The lock of the room door cannot function well. The ketle in our room was too dirty to use.
Free wireless was good, staff was helpful. Excellent location. Note that all twin rooms arre facing the street so it was a bit noisy. Pillows were small and uncomfortable, no hairdrier in the bathroom but for a 2 star hotel it is rather good...
Great position, very good to have a lift for luggage and the staff were very friendly and helpful It was great until the last day when some people left early around 5 am and the walls were a little thin which made the sound travel and was a bit disturbing
The location Dirty room, dirty towels noise from the plumbing
The staff was amazing! Rooms were very clean and quiet. The room was small but it was nice.
clean,friendly and helpful staff. No elevator to the top floor. For carring a heavy suitcase to clamber the narrow stairs is not easy. Out for hot water in one day.
it is clean comfort safe and good location
Brilliant location for the Louvre, the Pompidou, the Comedie Francaise and Notre Dame, as well as being close to the Metro for easy access to the rest of Paris. Excellent value, very clean rooms and friendly, helpful staff. Many cafes, bakeries and restaurants very close by.
friendly and helpful staff while the room was comfortable and clean, the shower and sink both had drainage problems. we ended up showering with 4 inches of dirty water backing up from the drain
Friendly staff, clean room, fantastic location. Only bad point was a faulty shower. However, on advising the staff the problems was dealt with promptly.
The people in care were very friendly and helpful.
The location is perfect in the centre of Paris, close to RER A The room was pretty small but for me alone no problem. for a couple it is too small.
Good location tommny of the tourist attractions in Paris. Easy access to Metro and rer. Close to Open top Buss route and River Boat Station. The perfume used in the room was very strong and gave me hayfever.
The style and location of the hotel were great. Walking distance to many great places and metro. Very friendly staff. Very clean and stylish.
Great location, friendly staff, close to lots of shops and food (restaurants and bakeries), and of course close to the Louvre. The hall lights are on a sensor which is kind of creepy. Bathroom pretty small. Construction next door woke me up early but that's not the hotels fault.
Convenient place, walking distance to some of the main attractions, walking distance from Monoprix Lack of organization from cleaning staff, everyday something was missing like towels, paper,...Ridiculously high price for internet access
The hotel has a great location. Lots of shops and restaurants nearby. Very close to the Louvre and metro. The hotel is very plain and a little run down and smelly. My room was very tiny and not much in the way of furniture. It is a very basic hotel with no extras.
access to centre of Paris
The only pretence is that early in the morning is too noisy. All in this class of the hotel is nice.
Location, Location, location! Great beds, nice room. No problems whatsoever. The first room we were offered was dark and w/o windows. The room we kept was clean, great bathroom and window! No problems with noise.
Rooms are small but since that you are not there to sit in the room it's ok. Rooms are clean, breakfast not perfect but ok. Location perfect. Cheaper then other hotels on same location.
I expected lot more from the hotel. The location is realy good, but the services are not so good. The room did not have a good smell and the cleanliness could be much better. Unfortunaly I did not get the name from this girl that works in the reception, but she is for sure not qualified to be there as her collegues.
Location The hotel is quite umpleaseant
not much...but it was fairly clean the staff should be more friendly
The very helpful guy on reception got us some hot water as we needed to take medication and there was nothing in the room. Used to expect this in France but now a lot of 3 stars provide a kettle. We really couldn't believe at check-in just how much information about us they wanted written down. Name, address, card number, passport number, signature all on a sheet of paper which they were to keep on file! We refused as we've never had to do that in previous hotels. Also our room needed decorating.
Location only It was 2 star
the staff were helpfulf and the hotel is in a perfect locationn to view to city. i would stay again!
Location size of the room, very small
I enjoyed the proximity to where I needed to meet people and see a few sites. I just felt that the internet should have been free of charge.
Friendliness of staff Close to sights No bar Rooms were a little small
This hotel was extremely comfortable, I was delighted with the location of the hotel and would recommend it to friends. Hotel rooms very samll
very clean wifi access not free
Hotel staff are very polite and helpful. The room tastefully decorated and clean. None
The hotel was very convenient to the location of my business meeting. The staff was excellent and I would choose this hotel again if the opportunity presented itself.
excellent location, very helpful staff, easy walk to most important sites and the latin district rooms are on the small side,but normal for Paris and for the age of the building; hotel worn out a little; closeness to St. Eustache church and gardens atracts homeless population
location is convenient, walking distance to Louvre, Opera, and variety of restaurants and caffes.Don`t miss Italian Caffe for breakfast, just 200 meters from the hotel, and costs per person about 4 Euros (Juice, Coffe and cake or croasson) Bathroom requires extensive cleaning as some aspestous spots showing at the corners of the shower, elevator requires a motion sensor to avoid slaming door at luggage and people.
Liked the location, just a block from the Louvre and metro stop. So in between Champs de Elysees and Notre Dame, also close to Opera House. We were on first floor, next to the street so very noisy. AC didn't work, pillows were hard. Certainly is nothing fancy, but perfunctory if all you're doing is sightseeing Paris and not using the room except for sleeping. Breakfast was average too. Myself, would not stay there again. Would give it 2-2.5 stars.
Nice and relaxed with no hassle None that I noticed
The location is excellent
Very convenient as it takes less than 5 mins from Louvre station where you can go any where. Very quiet. Room too small.
Great place, just a walking distance from Louvre. Very interesting design of the rooms, great looking hotel. a lot of places to eat near. Especially a 100 Japaneese restaurants. Great stay for the money. You will save on taxi, as you can walk to all the sightseeing objects. - it says that internet is complimentory and when I asked for Wifi code I was said it is free, but afterwords I was charged money. So know this Wifi is for money not free. No parking near. Tiny little room.
location is excellent. They need to change beds.
wonderful location, really close to Louvre and Operà. Lot of restaurant in the surroundings (if you like japanese, rue S. Anne is full of them). nothing
very very good.
The staff were very friendly, pleasant and very helpful which made my stay most enjoyable. The room was clean and the bed comfortable. There were no drawer units in my room
proximity to the heart of paris, a few steps to the louve, trains,shops,and travelarama. No, it was very nice. Has everything one needed including lots of room, which I wasnt expecting. a nice bonus.
Location is v. good
Friendly staff and excellent location Though the room was at the back, we could hear the air conditionning system just under our window and our neighbours a bit too much.
Staff were helpful and efficient. Hotel was ideally located for sightseeing. The end of the bed was a bit too close to the window and passage was difficult:
location room is too smaill
The staff were very helpful and friendly; breakfast was excellent. The location is just brilliant right in the centre of Paris and near to all the sites. The rooms are very small but they are comfortable.
Cannot beat the location. 1/2 block from the Louvre, metro, shops, restaurants. Excellent rate for location. Balcony in the room.
The hotel was very well located, basic but clean and it had a nice breakfast. It had absolutely no charm but for a busy tourist eager to see as many sites as possible, it served its purpose very well. Just need to be aware that it is a place to lay your head, not an experience. The hotel lacked any charm at all...it was truly just a place to sleep. The walls seemed very thin and we could hear our neighbours. There was also construction right outside the window and we were not informed of this in advance or even at the time of arrival.
From your welcome, to daily needs, all the way to check out, the staff were outstanding. The concierge made great recommendations, the doormen polite and efficient, and the housekeeping staff attentive. The rooms were well appointed and the bed (and high count linens) were very comfortable. The location was a huge plus: one block from my business meetings and two blocks from the Louvre. The rooms were on the smaller side but certainly not squished like some French hotels.
Rooms are clean and wonderfully decorated in muted colors and real paintings. The layout is very thoughtful so that rooms (smallish given this is Paris) do not feel cramped. Spending extra to book a delux room is probably worth the cost. We stayed at the courtyard and the street side rooms on different nights and both were very quiet. The location of the hotel was perfect for sightseeing and shopping. We also found the front desk and concierge staff to be very professional and friendly. Breakfast selections are limited but more than adequate. You should be aware that this is a boutique hotel and does not have a big lobby space or a restaurant for dinner, but perhaps because of it, the stay feels like you are staying at a very wealthy friend's house. A very special boutique hotel in Paris. We will definitely stay here again in our next visit to Paris. There is nothing that we didn't like.
his location the facilities are old TV, bathroom, No aircondition...