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Prefessional and friendly staf
The location is perfect. When we arrived the television didn't work but they fixed it the next day. Also, a friend left an envelope for me at the desk and it was never delivered to me. Otherwise it was fine.
How the hotel looks like residence, the kitchen should stay the same as the first day, and dont the service getting worst day by day, the suplies getting poor. The first day should be the same as last day.
Hotel staff were trying their best and cooperative The hotel was understaffed compared to the occupancy rate
the hotel as a whole nothing
The hotel in very good location
Location and only the location is the best thing for this hotel Old firntures , old paints , bad semll from the toilet and the very old carpets which looks more than 30 years used !!! at the end the price is very expensive for the room status and the room level , i did't recommend this hotel
good location,Spacious room,and clean the internet in business center is not free,unlike other hotels
Great attention, all star was always trying to give us the best experience
The staff were extremely friendly and heplful. The room was very nice and the location excellent. Unfortunately, the hotel was underoing renovations (something which was not mentioned on the web site and we did not find out about until we were actually in our room). We had to put up with drilling noises from 9am to 5pm on the 3 days that we were there. When we asked to be moved to a different room we were told that this was not possible, however they promised to refund us 100 euros. I have a feelinf had we not booked the 'discount' price we would have been allocated a room in a different location.
Location Room service too bad
Very good location - great staff - great rooms Parking was not easy - unloading luggage almost impossible - No room Service
What I like best about the hotel is its location. It is situated in the middle of a great shopping area and is very convenient.
Nice room, comfy lobby, good location in tourist district. Very easy to access museums and beautiful old town Paris. Spa very small, concierge gave lousy restaurant recommendation (tourist trap). Great place to stay, wander outside district for food and more authentic Paris experience.
service is good and the bathrrom is good.
The bed was absolutely amazing - lovely soft duvet and pillows Over priced bar in room. Internet 10 euros for 30 minutes
Location reddiculous price of their continental breakfast of 30 Euro
location is perfect... rooms are very comfortable...
the location is exellent very different from last years both for the level af rooms and for the services
The best of staying at the Sofitel Paris Le Faubourg was the location, courteous service, the size and the quietness of the room. Although it was very charming, our two floor suite, it was difficult for us to tote our luggage and packages on the semi spiral staircase. The neighborhood was not very convenient in terms of neighborhood bakery, restaurants, pharmacies, or convenience stores. The hotel computer room was a sauna closet and with the prices we paid, free internet should be available hotel-wide.
location the classic room.
position room is small
Very nive hotel, good work of reception bad internet
I like the location, staff are very nice. Internet access in the room are bad.
Breakfast is very nice. Elevator was broken during our stay.
the bed was comfortable the toilet was very very very bad
Great breakfast. Large, quiet rooms. Great central location. Close to public transport to Roland Garros and only 20 euro cab ride. Walking distance of Arc de Triomphe and Eiffel Tower. None
Poor state of the room, however very nice terrace. Not quite what it could and should be for 300€.
Hotel location and staff courtesy. Breakfast is very expensive and not good value for money.
This staff was very pleasant. The elevator was very slow. My room was on the 6th floor but found taking the stairs was sometimes much quicker than waiting for the elevator.
interior design and location very small rooms and bathroom, and room service was horrible.
location and the personnel at the rception the room should be renovated
Loved the room. Beautifully decorated. Wonderful bathroom. Very quiet and comfortable. Fantastic location. The lights were very confusing. The hotel made arrangements with a car service to go to the airport. I thought the woman told me it would be 61 Euros and could be paid in cash or credit. It was actually 74 Euros and could only be paid in cash. This was the third airport transfer while visiting Paris and by far the most expensive.
the balcony with eiffel tower view and 30 seconds walking to the champs-elysees 24-h roomservice
It was a great location,people were very polite..Would go back again On Saturday I rented a car for 4 hours and had a personal tour of Paris in a Mercedes Benz..Cost $370.00 Euros..Great!!!!On Tuesday I booked car to take me to the airport but did not ask the price as I trusted the people to be fair...When I checked out of the hotel they put the charge on my invoice 320.00 Euros for a 35 minute ride to the airport..I guess they didn't think I would notice..After haggling they lowered the price to 277.00 Euros which was still way too high..Be aware that as they were very nice if you let your guard down for a second these people will grab every pennie they can from your wallet!!!!!!
The location is very good. Unfortunately there are a lot of management issues there. The front desk, the concierge and the stuff of the lobby bar are nothing to do with the efficiency expected from a five stars hotel stuff.
Reception & Concierge Staff were knowledgeable, helpful, & courteous Didn't give me good directions to their Garage when asked, as it's very difficult to find
Seasonal decorations are amazing in the lobby. There is a grand Christmas tree that is very welcoming and adds a cozy atmosphere. Location is great as well. Being walking distance to the Arc de Triomphe and 20 mins walk to the Eiffel was great. Also, there is the FDR metro line 1 steps from the hotel. This is an added bonus as the metro line is a great way to navigate the city. Champs Elysees was beautiful during Christmas time. The entire avenue was lit up with Christmas lights. The staff was attentive for the most part. They provided outlet converters, and a lint brush for my wool jacket. The breakfast though expensive was delicious. Marriott has an american feel to their menu which is a plus. The check in was surprising lacking. We waited 4 hours at the hotel to check in after flying 20+ hours. It was a dismal experience that I would like to forget. Upon entering the room I was further disappointed with the design, size and view for the money i spent - $500+ per night. The decor didn't feel parisian at all (Although a subjective statement, I have other hotels in paris to compare the marriott too) It isn't that the bed wasn't comfortable, or that the bathroom wasn't great -it was. It had a large tub and bath salts, but i could have received those benefits with their basic room. The skyline view was a joke! It was a view of the vents and smoke billowing off the roofs of the next door neighbor hotels and there was nothing worth noting from our vantage point. My recommendation is that either you go all out and book the champs elysees view (street view) or book the cheapest room they have. I regret booking my room and wish I could have spent the money elsewhere.
It was very convenient , the staff were very friendly.
location room cleanliness and set_up
very noesy the room is two levels which make very diffecult to move and less space nothing
nothing. The hotel is very bad and very expensive it is fare away from the normal Marriot standart. I am negativly suprices. Over all the price is absolutely not corresponding with the quality of the rooms especially. I will never choose more that hotel
Location of the hotel Overpriced
Convenient location and nice room the lack of service
our money was stolen from our room when we were out for disney land!! we found this on the last day when we should check out. the hotel promised to invistegate and get back to us but as of now and despite of all remiders we didnt get any reply from thier side. our money was stolen from our room when we were out for disney land!! we found this on the last day when we should check out. the hotel promised to invistegate and get back to us but as of now and despite of all remiders we didnt get any reply from thier side.
Fantastic breakfast but make sure its covered by room price.Very convenient for Metro and Champs Elysees None bur the odd lightbulb needed rplacing. Small points but there. Perhaps not the interest in spending money when refurb due.
Proximity to Cahmps Elysees Avenue. Good service and cleanliness. Small rooms and less options; e.g. they couldn't provide us with connecting rooms although the booking was done 6 weeks in advance and the above was mentioned during the booking and confirmed later over the phone with the hotel directly.
Friendly helpful staff. Price of the breakfast.
The bed, super comfortable. 1. Bed is queen size bed, not as advertised king size, but as we had a 3 years old son, they provided a separate bed for free. 2. There was a redecoration work going on while we stayed, it was so noisy and really they didn't respect that people want quietness when they go to hotels.
Hotel Plaza Athenee (HPA) is the definition of superlative luxury. As an American in Paris, to be welcomed into The HPA is, in a profound sense, to be welcomed into the heart of France . . . into Parisian luxury. I must, in truth, admit that I am a person of exacting standards (my professional life requires such standards). Thus, for me to state highly complimentary remarks about a hotel amounts to deeply resonant truth. And too, I am deeply aware that the world contains people who have great means and those who have little or no means. Given this as background, my fervent wish is that all persons could experience the luxurious delight of The Hotel Plaza Athenee.
Loved the location and the decorations. The staff where friendly and helpful I was not satisfied with the room I got (first floor and no view) other than this, I liked it
The entire atmostphire is elegance and relaxed Nothing
Service at check in and the restaurant was good. The room was clean and comfortable. The location was very convenient. I made the mistake of leaving a large amount of cash in my backpack and found over €1000 was missing when I came back in the evening, and the room hadn't even been fully cleaned. At least they were nice enough to leave some of my cash (probably with the hope I wouldn't count it and notice), but didn't bother to re-pack my bag which led me to be suspicious. I've been traveling for 20 years and stayed in 100s of hotels (both luxury and low cost) and never had anything taken, so was very disappointed to have it happen for the first time here. When I notified the front desk they laughed and pointed out that they're not responsible for valuables left in the room and that I should have known better. In their favor, the general manager did respond to my email apologizing and said he will look into it. I will not be staying in San Regis ever again.