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First time to Portland and The Nines had it all, location, convenience, style, etc. i booked off Kyak and couldn't be more pleased. I expect to be back multiple times next year.
Friendliness and accomodation by the staff and overall luxury of facility not applicable
Room was beautiful, bell staff was extremely great and cheerful! Front desk staff seemed to have an attitude and weren't overly welcoming or friendly, wished the lighting in the bathroom was better, didn't like the setup of the sink/vanity/mirrors. Not functional for putting on makeup or if 2 people wanted to use the mirrors at the same time. Also a tub would have been nice.
There is no pool at this hotel. It's a good hotel but I certainly wouldn't categorize it as a 5 star. You'd expect better room equipments and facilities. I haven't ever seen a 5 star hotel with no pool. Also parking is very expensive. $47/night is very expensive especially for weekend and holiday stays. I recommend to park at street.
great room, excellent restaurant
Great staff. Clean. Outdated heating system. Was stuck on all night in one of our rooms. No air conditioning. Old bed linens. Frayed sheets.
All was good The blankets were a little confusing..
Great location, staff super friendly. Parking wasn't expensive but unexpected cost.
Hotel Rose is what it is: a recently renovated motel. It's clean and comfortable, and staff are friendly. But to call it a four-star hotel is a real stretch, in terms of amenities and service. Compared to other downtown luxury hotels, this is a big step down at the same price. The bathroom is tiny, with outdated fixtures and mold stains. The provided toiletries are cheesy Tommy Bahama brand with an intense pina colada scent that I was a bit embarrassed to smell like all day. The bed only comes with a comforter, strangely folded on top of a bare fitted sheet, so you have to make your own bed. The king bed comes with two of these, each covering half the bed. Just weird. When I asked the front desk for room service to give me a top sheet, I was told I could find one in the closet and to make the bed myself.
Good location with included bike rentals. There wasn't AC in the room.
Room was comfortable and clean, restaurant was good, and location was extremely convenient to exploring downtown Portland. There is NO soundproofing in this hotel, so bring earplugs (or get some from the front desk). You will hear street noise, river noise, train noise, and TONS of noise from other guests.
It happened to be 100 degrees that day in Portland and my air conditioning in the room went out. They immediately came to my room and while facilities management couldn't fix it they moved me very quickly to new room and one with a better view. I arrived in Portland at 9 am ( I know check in time is 4 pm) but I travel often and it's generally never a problem to get a room by noon. They told me they would call me when a room was ready. I called at 1:30 pm to see what the eta of my room would be. The front desk woman at that time was short and seemed put out when she said "it's ready". Don't offer a call back service if you aren't going to follow through.
The location is great, add parking is free!. The rooms were too hot as they only have central air, and they can only have either heat or air conditioning on at any given time. My room faced the highway and the train tracks, so it was quite loud. They did however provide earplugs. But because my room is so hot, I had to sleep with the windows open, and unfortunately both of the screens on my windows were so severely torn they were worthless. I informed the staff about the screens and the next day they were still torn when I returned. I called the manager and he immediately came up and fix the screens for me and offered me an upgrade to a suite. So overall not that bad!
Fun location right on the river. Clean, modern hotel with helpful and friendly staff. The great location means that you will hear the noise (sometimes very loud) of an festivities happening on the river.
Very fun and unique place. Great staff. Free bicycles and shuttle services for guests. Complimentary tea and coffee in your room. Located near several bars and restaurants. Will be back. One of the door guys was a little rude. He was short in his responses and seemed bothered by simple questions. Not really a big deal though. Didn't take away at all from my great experience at the hotel. Maybe he was just having a bad day .
Loved the duvets. With there was a hot tub. Also, lots of homeless people camped very close to hotel made area less than great for walking around at night.
We stayed two nights for a fun weekend trip. The beds were super comfortable and the location was great! Our favorite part was the bikes they have available for you to take out to explore the city!! We had a blast and would highly recommend this hotel!
The view was beautiful. Very nice employees.
Location is great, facility is amazing, and staff was exceptional! Bed was a little firm but still got a good nights rest.
they brought a mini-fridge on request. lots of plugs for charging. Nice location, close to waterfront park and quieter than mid town locations.
The location on the water front is potentially nice. (1) Took well over 1 hour to check in at 2;30PM -- no rooms available! (2) Noisy. Lots of ambient street noise
We were able to walk or catch the trolley and go anywhere we wanted. It is quite central so we could see lots of attractions Great place
very walkable, close to theater and parks, walk to the river, I like a firmer bed but no one else in the party had bed issues
Valet parking $38. No other real options.
Outdoor fire pits. Didn't work: AC, tv. 5$ for a bottle of water when the room is 200$ per night and tap water is gross seems cheap. Resturant was very expensive.
The location and comfort made our trip an enjoyable first visit. Restaurant and accessibility from the interstate made it a stress free arrival, check in, check out... I don't know that we will stay at Modera for the price paid, again. Not a knock it is a gorgeous and friendly hotel. Great for a first visit.
The restaurant and friendly staff. In downtown Portland, but a bit far from certain attractions.
Nice location, lots of the city is walkable from here. The lobby is beautiful and the front desk staff made us feel very welcome. Once you get out of the lobby, the floors felt a bit dingy like they needed new carpets. The decor in the hallways felt a bit dated. Nothing particularly bad but just didn't feel quite polished. For the price I expected better.
Always enjoy the staff, the contemporary atmosphere, the location, and the garden with fire pits. This is my favorite place to stay in Portland for a reasonable price (the nines is great but expensive, and the loft is great but more for an airport stay). The valet parking was pretty good and free for my Prius (they had a special for "green" cars) and really helped to steal my stay (the nines did not offer anything like that). If there was anythInfo@VertebrataChiropractic.com I had a problem with, it was that once waited for 15 minutes for my car and when I asked about it, the valet had forgotten about it. He immediately remedied the situation and had the car in 90 seconds, but it would have been nice to have gotten it when it was first asked for. A small oversight, and overall does not take from my five star rating for this property.
Located close to downtown shopping and Keller Auditorium. Staff puts customers first. In house restaurant is fantastic. Excellent wait staff and food is great. Great outdoor patio with gas fire pits. Rooms not big, but very nice. Valet parking adds $35 per night. Would stay there again. $35 valet parking not mentioned in booking.
The resturNt downstairs was very good and the rooms are clean... Small but clean. The shower was kind of cheesy. It's great if it's just a crash pad. The Staff and valet service were all very nice The smaller rooms, shower felt cheap with crappy water pressure.
Location close to stores and downtown area Room was small. Bathroom was small. Bed was extremely loud and squeaky. Walls were thin
Windows open - - a great feature these days if you lIke a little fresh air. Wonderful staff and convenient enough location. A bit pricey, especially the valet parking.
I checked into Hotel Moderna after a very long day of traveling and checking out of another hotel because if wasn't clean or at all what I was looking for. The guy behind the front desk, after hearing of my travel troubles, offered me free drinks in the hotel restaurant to make my day better. He also gave me a map of the city and marked his favorite places to hang out in sharpie. The front desk staff went above and beyond to accommodate me, which is exactly what I needed after the day I had.
I loved the front desk staff and the valet staff. Upon checking in, the front desk staff was extremely helpful with tips on activities in the area and food and restaurant choices. They didn't sound rehearsed with their suggestions. They really seemed enthusiastic about their choices which made us enthusiastic about trying them out. The valet staff was extremely friendly and helpful as well. We left some items in our car that they had parked for us and they offered to retrieve them for us while we waited in the lobby. They greeted us every time we walked in and out the door and just seemed happy to be working there and not just working for tips. The customer service was greatly appreciated! The main negative comment I have is that their elevator is rickety and loud. I guess because we checked in at night, we got stuck with the room next to the elevator and you really can hear it every time it goes up and down. Luckily, we were just so exhausted from our daytime activities, we didn't have the energy to complain. Also, the housekeeping staff was a little intimidating. At around 4pm, we went back to our hotel room to freshen up and noticed that our room had still not been made. No big deal. We saw the housekeeping staff in the hallway and decided to tell them they can skip our room, but we wanted an extra towel and a new garbage bag. When we asked them, the staff member demanded my hotel room number in a harsh tone and when I told her, she then shouted to her co worker in another language some verbiage while pointing at us. They had a conversation, that sounded like an argument to me, for a few minutes while we were standing there waiting for the OK to skip our room and give us a towel. Mind you, they were standing right next to the towel cart conversing in their language while I was standing there confused.
Hotel is always wonderful. Due to snow and ice storm I had to cancel. The hotel was fine with it. It was within their 24 hours. Unfortunately, the company I used on kayak stated I would have needed to cancel on the same date that I reserved!!!!! Are you kidding me? Don't reserve through them. They do not care what terms the hotel has.
Great location. It's was nice and clean. The staff are friends The room we stayed at is a standard king room. It's tiny. It think it meant for one traveler. My husband and I feel so cramped in it. No free Wifi in the room, only in the lobby.
the staff was lovely and very helpful. No fans in the bathroom, views were weak, sauna and steam room was in the other building, which I found annoying.
The beds were very comfortable, clean space, (small) but functional bathroom. The gym was *great*, large and definitely had everything I needed to lift weights and do cardio, including a small room with mirrors. It's also very centrally located, and easy to bus to and from, which is one of the best aspects of the hotel. I definitely didn't realize there was no complimentary breakfast, and they gave us two full beds instead of a single queen (which is what we reserved).
I was almost finished checking in when I was told that there would be a $25 early check-in fee.
Great location Great staff Clean Overpriced valet parking Self parking across the street Rooms similar to cheaper budget hotels outside of downtown
Tuesday night, December 20, the elevators were so noisy I was deprived of my sleep. Hilton should check the elevators There was construction going on so lobby level elevators were roped off for the evening so guests had to walk up two flights of stairs to gain access to the elevators. It appeared the construction crew was cognizant of cleaning up and they kept the worksite swept. However, on the 20th floor the glass table near the elevator looked as though it hadn't been dusted in several days. There was enough dust to write ones name on the glass! On a positive note, the employees at the front desk were very helpful at check in.
No exercise facility on premis. No in room water. Breakfast is no available before 6:30 am.
excellent customer service. very accommodating. Extremely loud - the room above us and the people next door were very loud.
Loved the quality of customer service, food, and location. I didn't like paying $5.00 for a travel size bottle of hairspray?
The location of this hotel is very convenient for downtown activities and proximity to suggested things to do in Portland. The lobby and bar area are very nice. The work-out gym is also very good. While the Hilton is very convenient, there are some problems with this hotel compared to other hotels in this class. While free parking is not included, there is pay-to-park available from the hotel, but the hotel charges twice as much as the parking garage that is just around the corner(price gouging is not okay.) When I tried to ask staff about the private parking garage, they did everything they could to talk me out of it. Don't pay the excessive Hilton parking charge. I am finding that most hotels these days provide free internet in the rooms and in the lobby. I travel and stay at world-class hotels at least twice a month. So I broke down and paid for the premium internet access at the Hilton. It was far from premium. Not the slowest I have ever seen, but close to it. Also, at this level of hotel, I would expect all the rooms to have charging facilities for electronic devices. Sad to say, but the technical comfort of the room was anything but hi-tech!!
The young lady at the front desk was excellent. First I go to the wrong Hilton which is across the street she checks me in anyway. Then my wife and I come down the look around your city. And there she is at the front desk. She gives us great directions and great suggestions. Blonde with glasses. Loved it all
The location of the Heathman is in the heart of downtown Portland and close to everything. The amenities are plenty and the dinner restaurant room service is excellent. We stayed in the Oregon Symphony suite and the decor is amazing with plenty of extras. In room French press coffee is a great touch. Customer service is excellent and the staff is sure to make your stay memorable. The late night food service menu could stand to have more choices.
The hotel was great. Location was easy, the room was beautiful, and the staff were friendly. The french press in the room was a perfect touch and the corner view was perfect. Check in and out was incredibly quick and easy. Really a great staff. The walls were paper thin! Twice we had a grumpy neighbor come and bang on our adjacent door telling us to quiet down. first time we were enjoying some wine and we did get in a bit late, so understandable. The second night we were simply watching a movie at 8pm. Ridiculous thing to deal with considering how much we payed to stay there. In the mornings when they woke up I could hear them arguing over itineraries and even zipping up their luggage. Careful those walls are THIN!! This was the executive king room.
Loved the attention to detail and the French Press coffee in the room. My husband did not like the fitness room. Too small and only one option for weights.
Big room, nice tv, very comfortable beds, good friendly service Bathroom was a bit on the small side. All of the food and other assortments were VERY overpriced. Maid also came in without announcing herself. Sheets had some crumbs on them when we came in.
Staff attentive to requests and very personable! Everything was super clean.
Although room was located on the 6th floor, the continuous noise from a generator on the ground floor was so loud it ruined our sleep and stay
The staff was amazingly helpful and made us feel special. We used the bikes and found the service wonderful
View of the Willamatte River, bridges and marina were quite nice. Right next to river walk for access to downtown. Good coffee and tea bar in the mornings. Staff were attentive and pleasant. Dog friendly. Location was distant from downtown district and restaurants. No closet in our room or space to put away our clothing.
Wonderful room and better service.
Great location. Can't beat it. Quality was great. Staff was great and extremely helpful (except doorman). Would definitely recommend. Doorman were terrible. Never opened the door once for us. Three of them just stood there and watched my wife and I open the door ourselves. I have no problem opening doors, but whats the point of having three doorman if they don't do anything. Minor detail. Just thought it was funny. Not a hard job.
restaurant was great. Room was clean and comfortable.
View, cleanliness, roominess, service Bed hurt my back (not normal), loud jacuzzi, TV channel surfing was a bit awkward.
Beds were very comfortable. Staff was very attentive. Easy walking to places. Very clean. Great stay over all. Toilet stopped up twice but staff were right on it when notified.
The hotel grounds are beautiful, the location is great, and the jacuzzi in my room was HEAVEN. Great stay. I'll be back!
Quiet, comfortable centrally located hotel with friendly helpful staff and a nice convivial atmosphere
Staff was nice Dirty tub,sketchy bed linens,dirty carpet,tv remote broken,no do not disturb door sign,elevator dirty,mattress badly stained,room keys wouldn't work correctly.
In a nice location ,goo amenities. It is in downtown but almost 20 min walk from downtown.
We had stayed there a few weeks ago and thought that the room was adequate for the price, particularly since the hotel is located in downtown Portland. When we had to be in Portland again we made another reservation, expecting a similar experience. I don't know if it was the area of the hotel or what, but we found our room to be very noisy. There apparently is no sound insulation between rooms so we could hear a lot of what was going on in adjacent rooms, plus people talking in the hallway. Secondly, the mattress on the bed must have been older because we found ourselves waking up with sore backs in the morning. I hope that this experience was an anomaly but we'll have second thoughts before considering this hotel again.
Bed to sleep in I was charged twice for my room
Seems relatively safe - it appears that nobody will mug you while inside the compound. Staff seemed friendly. However, nothing works (card key, hair dryer, old cathode tube TV, etc..). Coffee pack not replaced the 2nd day. Window-type air heater making noise - when heating off the room cooled down immediately. All things considered - a poor choice for a leisure trip. Probably ok for prospective students, the campus might look more appealing (by contrast) after spending the night here. It is NOT close to downtown - yes you can walk it but it takes 15 min through non-inspiring neighborhood. Also - remember the extra $15 for parking - there is no street parking outside unless you're ok with walking 10 minutes, hence the gauging. My bottom line: I would advise against booking this one for any non-university function.
Rooms are well acquainted, had Keurig coffee maker, fridge and microwave. Staff is polite and helpful. Facility is old and not well maintained. Pool is outdoors and only open seasonally.
The staff was friendly and attentive. Rooms were cleaned promptly during the day. The breakfast buffet was standard fare and did not vary in my four day stay. The hotel is located right next to a light rail stop which makes it convenient to get around town. I found using the rail to see Portland easier than renting a car, however if you plan on going outside the city a car is a good idea. The bed was pretty comfortable and the room was clean. I would likely stay here again but in what the hotel calls a "Comfort King" that has a few more amenities such as fridge (if you are like me and like to keep a few snacks around). There is a courtyard and pool area that was well maintained. Several softballs teams attending a tournament monopolized the area in the late afternoon/evening making it essentially unusable for other guests. The room I stayed in, Standard King, was very dated. The carpet had holes worn in some spots. The electrical switch in the bathroom and an outlet in the room were not mounted correctly in their sockets. This type of room is quite basic. No fridge, no microwave, lamps were mismatched (the desk lamp had a burnt out bulb that maintenance never replaced). The furniture and wallpaper were most likely from the 80's. I found the rooms cooling/heating unit never shut off. It seemed to never get to a pre-set temperature, it just ran and ran. If you are sensitive to background noise this will be an issue. The breakfast buffet was alright. It did not offer much in the way of selections. Even fresh fruit was kept to just bananas, oranges or apples. I had a veggie burger at the Lincoln Street Grill in the hotel for dinner one night. The salad that came with it was just iceberg lettuce, diced tomato and cucumber. No frills. The burger was alright and the price was affordable.
The room was reasonably comfortable; breakfast was good, if limited; facilities okay. Close to downtown and the MAX. No refridgerator in room. No wi-fi in the rooms - wi-fi only in common areas. Made it inconvenient for us to stay connected. Limited TV channel selection.
Recycle friendly, great customer service, good amenities (when they are available) Dated fixtures and furniture, plumping is below par, AC doesn't work
Great place to stay if you're on a budget but looking for something better than a motel. The AC wasn't good enough, random heat wave made it difficult to be completely comfortable.
Location: Near downtown, highway, and max rail/bus station. Rental cars available Staff: Helpful, told us everything we needed to know Room size Uncomfortable beds and blanket AC/Heating not very effective Confusing hotel layout
Really nice staff. Breakfast starts late. Parking costs $$.
Staff was very friendly, breakfast was good Windows didn't open at all, no fresh air. Not even a fan in the bathroom. So stuffy. The view was of the underside of a freeway overpass, actually 3 freeway overpasses, very disappointing. Hot tub was broken and the pool was cold. The bedding was a step up from a motel six, but not the soft luxurious linens I expect from a Marriott. Not worth the price.
We liked everything about the hotel. Very close to downtown fun and great room atmosphere. The parking price was high but this is the middle of the city, and you probably won't find anything better.
Overall nice and quite, rooms clean, breakfast good, gym and pool nice Nothing
The room was quite large and had a small kitchen. The bedding and furniture was looked good. The bathroom had a beautiful walk in shower with a rain shower head. Th staff were very nice and friendly. The room service was quite late everyday.
The Asst Manager chris was amazing Thank you chris The bar closed at 10pm
The employees were friendly, helpful and knowledgable. Great location! Food carts across the street. Cheap bread and cheap muffins for breakfast. When we pulled the sheets back to get into bed, they had food and short, curly hairs on the sheets.
Conveniently located for visit to family members and close to desired activities, as well as ease of public transportation. Little selection for continental breakfast and few options for breakfast close by during weekend visit.
I was a little late to leave last day. They were understanding, patient, and good people.
They allow pets, but not if they're unattended. Really should have mentioned that in the policy, ruined my whole trip to Portland.
I liked the location. Walking distance to the city center. Food trucks and sights along the way. Bus station is close, train is about a 5-10 minute walk. Service was good, friendly and helpful. I also liked Suki's Lounge downstairs. Good food, good drinks, very busy and crowded on night/weekends. Overall happy with this Travelodge! You get what you pay for as far as the room itself goes, nothing fancy. Beds and pillows were SUPER uncomfortable, definitely bring your own pillow if possible. Shower didn't get as hot as I'd have liked, but the balcony was a plus.
Nothing really. The door barely closed. It looked partly open even after the lock. Very noisy walls. Woke up ever time someone walked or went up/down the stairs. Someone kept driving around the parking lot multiple times around 2am. Location is near freeway so that was somewhat loud. The staff was rude and the bar downstairs has terrible service / food.
Great value for the rooms. It is by the highway and can hear the traffic.
The place is really nice and it is only 10-15 minutes walk to downtown Portland. Staff is really nice too and you get a nice free breakfast there! Also the parking is nice and free even on the leaving day!
This is a discusting hotel in every way.
The bed was comfortable, and the location was great for what I needed. Bus stops close by. The staff was always helpful. The breakfast didn't have everything that a pricier hotel would've had, but it was there and worth what I paid for the room. The building looked like it was older and not being taken care of, and there were some obvious cracking in the paint.
Within walking distance of downtown and nicely located close to the University. The Max stop is right at the hotel. A little rundown, strong odour in the reception area, heating was not great.
The place was run-down - old, creaky, smelly, and institutional - like a jail. The TV buttons did not work. I am not picky about decor, but the concrete painted walls and worn old carpeting were downright unpleasant. Better to stay at the Motel 6 just across the river for even cheaper (which we did after cancelling the 2nd night's stay upon arrival) and much less decrepit.
It is right next to two streetcar lines. Easy walking distance to everything. Plus Portland is great! The hallways had a musty odor.
The price was excellent and the room was clean. The floor wasn't level and there was no trash can in the room or bathroom.
It's right in front of the MAX light train and PSU. Perfect location to explore the city. Overall quiet and comfortable environment, friendly staff at front desk. Very comfortable bed. Quick check in and check out. One day room service was skipped (Saturday). There were no trashcans in the room and the counter space in the bathroom was very limited.
Room was desent i was not aware that the dormitory area is for 30 and under. I do not think that's fair. This crucial bit of information was not availiable online unless you lol for it. So I was forced to get a more expensive hotel.
Great location, cheap rates, free parking + internet. Room was poorly lit and a bit noisy due to what sounded like an air compressor on the downstairs floor.
The location is great, very close to some great food trucks. Also one of the easiest for transit since the green line ends right here. Close to the University. Microwave and fridge included. Great heating/ A.C. unit. Very nice staff. You get what you pay for! Stains in the carpet, nightstands blocked outlets and switches (easy enough to move, but still), very thin walls so able to hear (and feel!) the streetcars movements and other guests. Biggest downside was that the room key was similar to USB stick, so easy to lose (I did) and had to pay $5 to replace it. Reasonable enough fee but had it been a traditional 'credit card' style it would have gone in my wallet and not been lost.
the room was big the noise of the bath room
The AAE Portland Downtown Value Inn is clean, comfortable and located on the Portland Streetcar line adjacent to Portland State University. Nothing fancy, just great value.
I liked the location which is really good one (near the street car, metro and PSU) The cleaning of the rooms isn't up to standards as there are many times where not fully cleaned due staff availability. Also the bed cover wasn't truly clean!!
Location was walking distance from Portland Art Museum, Powell's and Keller Auditorium. Bed was uncomfortable the first night.