Reviews for Advantage in Newark
- All reviews 100%
Mar 24 2017
Pros: Drop off was the only positive experience, and the person was very pleasant.
Cons: Picking up the car was a nightmare, with about a 30 minute wait even though there were only 2-3 people in line ahead of me. Then the car they wanted to give me wasn't there, then the one they gave me had a temporary license plate on it, which seemed odd. The car itself was okay and drove fine, but a useless 30 minute wait when you're getting charged hourly for part of your rental just isn't right.
Mar 21 2017
Kayak saved the day!
Pros: I needed a car last minute and I tried three different places and none of them had a car that fit my preference. After feeling helpless, I turned to advantage and their great deals really came in clutch!
Mar 18 2017
Dirty car and slow customer service
Pros: Car ran excellent and everything worked
Cons: Checking out car there were 3 agents working...but their process is stupid slow. Once it was our turn it took over 30 mins to get out to the car. Everything is asked online, so not sure why Advantage process is so much slower than others. The car was dirty inside and the front windshield had a film so bad I had to stop at the first gas station to clean windows to drive safely.
Mar 8 2017
Nice Car, High Price, Up-sell pressure at pick up
Pros: Car was very nice, near new. The agent at drop off was pleasant and efficient
Cons: Although this wan not the most expensive option, the Price was about $100/wk more than competitors. The agent at pick up was pushing very pricy up-sell features like Easy Pass and GPS. The price of those exceeded the price to rent the car.