| Economy | $32/day |
| Compact | $32/day |
| Intermediate | $35/day |
| Standard | $35/day |
| Premium | $37/day |
Pros: The whole process was well streamlined.
Cons: I would've been less confused at the empty counter if someone had told me to go to Avis counter instead of waiting at an empty and lonely (LOL) Payless counter. After about 8 min, the person at Fox counter told me I can go to Avis counter.
Pros: It went very well. The car had less than a thousand miles so was a pleasure to drive!
Cons: Burbank airport does not make car rental easy for older people like me and I'm in pretty good shape for 75. The walking is too long even with the moving walkways and almost every time one or more moving walk ways are not working.
One time one of the rental company staff offered me a ride to the terminal.
The rental experience was great, though.
Pros: good pick up and drop off
Cons: pricing
Pros: Very helpful staff, efficient.
Cons: Car smelled of cigarette smoke. It could have been better if it didn't smell like that.
Cons: Rented at Burbank and wanted to change the drop off to LAX because my flight changed but I couldn’t because LAX is a franchise. I had to drop car at Burbank then Uber to LAX. Very inconvenient. Going cheaper doesn’t work out
Cons: horrible customer service when I tried to extend rental. Customer service agent hung up on me and was a total jerk. Will avoid payless after this experience
Pros: Car was nice
Cons: I was charged double insurance. Staff should be more clear about charges and fees. Especially when it comes to insurance.
Pros: Very easy and well-organized, no waiting at either end.
Cons: Lower prices are always better!
Fuuuu
Cons: Old and dirty cars , price afer drop change up
Pros: Very helpful customer service
Cons: Side mirrors were so dirty I had to clean them before driving. Also charger didn’t work so I couldn’t charge phone. Didn’t realize until 50 miles away.
| Monday | 07:00 - 23:00 |
| Tuesday | 07:00 - 23:00 |
| Wednesday | 07:00 - 23:00 |
| Thursday | 07:00 - 23:00 |
| Friday | 07:00 - 23:00 |
| Saturday | 07:00 - 22:30 |
| Sunday | 07:00 - 23:00 |
