Reviews for Dollar in Burbank
- All reviews 100%
Oct 17 2016
All around good value
Pros: - Good car - Good drop-off experience - Super cheap
Cons: The pickup experience was very slow. There were only two people in line ahead of us, and we probably waited 20-25 minutes.
Apr 28 2016
Cons: Requires receipt for gas even when tank is obviously full by the gauge. Tried to take advantage of cousins death by saying, "you don't want to worry about insurance at a time like this, you should buy the premium insurance plan." "You have a lot on your mind with your cousin's death, you should pre buy gas so you don't have to worry". No thank you.
Apr 19 2016
Cons: I did not appreciate the lack of knowledge of the representative that helped me. This is my first time renting from Dollar rental and once I received a way higher price, I told him that I would go to hertz or budget since I had a corporate discount that waived particular fees. I have had my underage fee overlooked thanks to my corporate discount but the representative urged me to purchase it and convinced me that I would get charged an underage fee regardless. I was unhappy with him and because I had to be somewhere right away, I just went with it and will no longer be using Dollar rental from here on out. I am thankful to have had a car this past weekend and now can rely on my own experience to stay away from Dollar rental.
Apr 19 2016
Pros: Nothing to like
Cons: They did not have a car for me. They suggested waiting around until another car was returned. Complete waste of time. Midway had cars available but ended up being $50 more than the quote I had received from Dollar. Do not use Dollar in Burbank.