Reviews for E-Z Rent-A-Car in Salt Lake City
- All reviews 100%
May 12 2017
Gave my car away
Cons: First I waited 20 minutes for the shuttle to pick me up at the airport, then after getting to the EZ Car Rental they tell me I'm too late and they gave my car to someone else and they don't have a single car to rent to me and my two kids (which are 5 and 1 1/2 years old). Then lady at the counter then says "Uber is right out the door" not even offering to take me to another car rental place. i will never rent (or attempt) to rent from this place again.
Mar 21 2017
need more shuttles
Pros: car was fine and the best price i found
Cons: waited a very long time at the airport. shuttle driver was stressed because he had to load 2 people w/ wheel chairs and there were over 10 waiting.
Mar 7 2017
Pros: Excellent reception/rental clerk. Very informative and happy. Car was great, Check out was very efficient and professional. Thank you!
Mar 6 2017
Shuttle never showed up despite assurances
Cons: We arrived at 1130 and I immediately went to the shuttle stop. I waited for 30 minutes before calling, at which point I was told it would be there in 5-10 minutes. After another half hour of freezing outside we rented from enterprise. Would not recommend this company to anyone. They left at least ten people at the curb scrambling to find cars.