Reviews for E-Z Rent-A-Car in Salt Lake City
- All reviews 100%
Feb 7 2017
Pros: Car was brand new and very nice.
Cons: They "overbooked" the large SUV that I reserved and so they upgraded me to a smaller luxury SUV which was nice but it was cramped since it was smaller. They also seem to nickel and dime you from the initial quote you get online such as charging per driver and things like that. Also when I signed for the car they showed me standard sales taxes for the car but when I got my final bill it had the true "rental car tax" which was almost triple the amount. It would have been fine if they explained it upfront but seemed a bit deceiving to add it at the very final bill which they email you after you already leave the location.
Jan 30 2017
Pros: Great upgrade!
Cons: Terrible customer service at the drop off and was misinformed at the pick up.
Jan 17 2017
Pros: I brought my car back 2 hours before contract time and went straight to airport. I was charged $30.00 for additional time
Oct 3 2016
They charged for a second driver?? Who does that?
Pros: Asked for drivers license and then charged for second driver. My wife does not drive unless she has to. $50 for giving them her drivers license to look at.