Reviews for Avis in Miami
- All reviews 100%
Jul 2 2017
Good but a long wait in line
Pros: Once I got to the counter it was quick.
Cons: Probably waited over an hour to get to the counter.
Jun 12 2017
Pros: The price and service, was perfect
Jun 9 2017
Rude and didn't honor my reservation vehicle or price
Pros: Nothing - didn't have the vehicle we reserved and it cost $ 149 for 1 day rather than the reservation amount of $66. Reserved a premium car and only had a van which we did NOT want but again we're standing there w 4 people and luggaage in the pouring rain . They were extremely rude and did not even honor the cost of the vehicle we had a confirmation for . The reservation was for 9:30 a.m. At that location. They told use they could have the car in 4 1/2 - 6 hrs. Again, very rude as well .
Cons: Repeat of the above - didn't honor reservation and didn't care . Horrible ! And expensive ! $ 149 for one day . Insurance was triple of what the reserved car was .
May 16 2017
Why ask me to select a car online if it won't be available
Cons: Went out of my way to request and pay up for a convertible, which they didn't have when I arrived. Staff st the desk didn't even pretend to care.