Reviews for Dollar in Miami
- All reviews 100%
Dec 3 2016
Pros: Able to pick the car I wanted
Dec 2 2016
Cons: They carge a lot more than advertised, actually triple, adding lots of taxes which in theory should all be paid for during reservation. Never again.
Nov 27 2016
A rental castastrophe @ MIA
Cons: Absolutely terrible experience. (1) DOLLAR staff at MIA referred me to use kiosk on site which did not connect me to an agent after repeated attempts and by their own admission did not function. (2) DOLLAR management at MIA would not allow me to extend the rental. Was astounded that when asked whether given the choice of extending my rental or my taking business to other rental car agencies, DOLLAR said to take my business elsewhere. Had to cancel at the counter and scurry around to other rental agencies to secure my rental car for my vacationing family.
Oct 10 2016
Pros: being done with dollar.
Cons: woman walks right past me as i drive up and disregards me. i dont know where to go so she starts screaming when i drive past drop-off spot. i told her "you were looking right at me and said nothing" and she rolls her eyes. great customer service. i was two minutes late and get charged for full extra hour. what a joke. Hertz or Enterprise from now on - on principle. hope it was worth it.