Book Hertz car rentals in Miami

Cons: But was not happy about the ridiculously over priced fee for one extra day! It just did not make any sense and made the whole journey too expensive. So I will never book and then add days on later!

Cons: Prices are over priced

Cons: I booked a convertible from Miami International Airport to Key West. When I showed up at the Hertz counter I was told my car was to be picked up at a different location in Miami, I showed Hertz my email confirmation detailing the pick up at MIA with the address of the MIA rental center and they refused to honor the reservation, the manager refused to come out and speak with me. I was then told they had no convertibles and while I was discussing this my girlfriend booked a convertible from Hertz on her phone and went to the counter and of course they had one. When I said we would take that car which was what I booked and requested them to honor the Kayak price on my confirmation email (which was $50 less) they refused. It was embarrassing how poor the customer service was. I would never use Kayak or Hertz again.

Cons: Price was more than double the quoted price per day from kayak. We had to cancel and hired a minivan from Budget at half the price. Staff at Budget was friendly and competent unlike the Hertz lack of trained people.

Cons: From the moment I checked in, our clerk, Irma, seemed perturbed that I had disturbed her ( at 5:30 am) as she was doing some personal calculations. She could not find my reservation and failed to be helpful or nice. The car had bad scratches on bumper, and when I advised the checkout person, he refused to walk around car, no other cars were waiting, so I had to get out of car and do it. Value, terrible. It cost me more than one dollar a mile for a four hour rental. And I am a hertz gold member.

Cons: Arrived and they seemed to have no idea about the reservation. They finally found it on the computer but there was no car available. Waited over an hour for them to arrange a car from another location. It arrived but the car wasn't the vehicle we had requested. We were out of time by then so we took it and left. The car was dirty, it even had a half dead bee buzzong around, and several dead bees in it. Attendant was very friendly but overall a very poor experience.

Cons: easy drop off.

Cons: I had to buy the third party liability insurance at the counter. Wish I could do that online.

Cons: I did both like dealing with a virtual agent for pickup. I also did not appreciate that I had to say no to the upsell or I would have been charged and placed in a larger vechicle; and why $40/day for insurance? That seems steep.

Cons: The rental place we as reserved the car at was CLOSED!!! We even called Hertz directly and they said it was open ( we had reserved a car for a Christmas Day pick up) As a result we had to get a last minute car from Thrifty and paid almost triple what we had been quoted through Hertz/Kayak. Hertz was no help whatsoever. We will NEVER rent from Hertz again.

Cons: Waited in line for over an hour to get the car. Staff was rude. Car smelled of stale smoke. Asked for new one but was told I'd have to go inside and ask. Filled up tank of gas but got charged $13 because I didnt have the receipt.... Awful awful awful!!!