Guest Reviews
Overall Rating
7.4
Good
Based on 4,107 reviews
Cleanliness
7.3
Comfort
7.3
Pickup/Dropoff
6.6
Value for money
6.9
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Hertz car rental prices in Miami
| Economy | $35/day | |
| Compact | $35/day | |
| Intermediate | $24/day | |
| Standard | $31/day | |
| Full-size | $37/day | |
| SUV | $30/day | |
| Minivan | $45/day | |
| Premium | $34/day | |
| Luxury | $42/day | |
| Convertible | $57/day | |
| Commercial | $43/day | |
| Van | $53/day |
Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
Recent Reviews
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Find reviews that mention:
customer service
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airport location
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car was great
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3.2
Pros: Staff was nice, but theres was confusion
Cons: Transperacy. If I rent a car online and pay in full online why would I get another bill for the same transaction? I get contract charges like not bringing the vehicle back with full gas, or if the car was damaged, but I paid about $150 for the rental online and now HERTZ is billing me $220 more? Y?
review from
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2.0
Cons: No signs for shuttle pick up at cruise port. Only saw 1 driver within 1.5h when he said that there should be at least 4 shuttles. Agents in the office seemed annoyed at the customers and were getting into argument with another customer. One agent was also getting upset with another agent.
review from
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8.8
Pros: Does well on gas. Very easy to drive. Pick up drop off process was great.
Cons: I was moving to nyc from miami and had all my things with me. Driving 1500 miles with someone else and a dog. They didn't give me the car i originally booked, they gave me a smaller one so it was really tight and a bit uncomfortable but it was still sufficient and got us there. Thanks
review from
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7.2
Cons: The location should open earlier on a Saturday as Sunday it’s closed. The place was understaffed so it took awhile. Agent tried though!
review from
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8.0
Pros: Friendly staff, clean car,
Cons: Faster service, still have not received my invoice after 2 days.
review from
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4.0
Pros: Nothing
Cons: There was a choice of only ONE car in the class I reserved. It was old, had 43000 miles on it, it was filthy, obviously not cleaned, and it was stinking of smoking. Extremely disappointing.
review from
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7.6
Pros: Very long lines at pickup and slow service but they were very flexible with some of our special requests and it was overall a good experience.
review from
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8.8
Pros: Customer service and always willing to help
Cons: Vehicle was slightly dirty on the inside.
review from
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9.6
Pros: Attendant was friendly and helpful.
Cons: Everything went well
review from
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10.0
Pros: I like it to be a Boon,love the convenience of it
review from
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2.0
Worst service ever
Pros: The price
Cons: This has got to be the worst location in America. The complete disreguard for customers time is truly depressing. I waited over an hour in line in the lobby for the pleasure of getting my rental car. When I complained they were absolutely unapologetic. Do not go here if you are in any sort of time crunch, or value low blood pressure levels. Could actually not get worse.
review from
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7.2
Very good overall expirience except for customer service
Pros: More people working, so much customers for 3 workers.
Cons: Need more people working
review from
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8.8
Pros: Does well on gas. Very easy to drive. Pick up drop off process was great.
Cons: I was moving to nyc from miami and had all my things with me. Driving 1500 miles with someone else and a dog. They didn't give me the car i originally booked, they gave me a smaller one so it was really tight and a bit uncomfortable but it was still sufficient and got us there. Thanks
review from
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8.8
Pros: Customer service and always willing to help
Cons: Vehicle was slightly dirty on the inside.
review from
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9.6
Pros: Attendant was friendly and helpful.
Cons: Everything went well
review from
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10.0
Pros: I like it to be a Boon,love the convenience of it
review from
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7.2
Cons: The location should open earlier on a Saturday as Sunday it’s closed. The place was understaffed so it took awhile. Agent tried though!
review from
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8.0
Pros: Friendly staff, clean car,
Cons: Faster service, still have not received my invoice after 2 days.
review from
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7.6
Pros: Very long lines at pickup and slow service but they were very flexible with some of our special requests and it was overall a good experience.
review from
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7.2
Very good overall expirience except for customer service
Pros: More people working, so much customers for 3 workers.
Cons: Need more people working
review from
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3.2
Pros: Staff was nice, but theres was confusion
Cons: Transperacy. If I rent a car online and pay in full online why would I get another bill for the same transaction? I get contract charges like not bringing the vehicle back with full gas, or if the car was damaged, but I paid about $150 for the rental online and now HERTZ is billing me $220 more? Y?
review from
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2.0
Cons: No signs for shuttle pick up at cruise port. Only saw 1 driver within 1.5h when he said that there should be at least 4 shuttles. Agents in the office seemed annoyed at the customers and were getting into argument with another customer. One agent was also getting upset with another agent.
review from
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4.0
Pros: Nothing
Cons: There was a choice of only ONE car in the class I reserved. It was old, had 43000 miles on it, it was filthy, obviously not cleaned, and it was stinking of smoking. Extremely disappointing.
review from
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2.0
Worst service ever
Pros: The price
Cons: This has got to be the worst location in America. The complete disreguard for customers time is truly depressing. I waited over an hour in line in the lobby for the pleasure of getting my rental car. When I complained they were absolutely unapologetic. Do not go here if you are in any sort of time crunch, or value low blood pressure levels. Could actually not get worse.
review from
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Where can I find Hertz car rentals in Miami?
13205 Sw 137 Ave #106, Hertz car rentals
Address
13205 Sw 137 Ave #106Phone
+1 305 259 3991Top Tips For Renting a Car from Hertz in Miami
- 25% of our users found rental cars from Hertz in Miami for $24 or less
- Book your rental car from Miami in Hertz at least 1 day before your trip in order to get a below-average price
- Standard rental cars from Hertz in Miami are around 63% cheaper than other car types, on average
FAQs About Renting a Car From Hertz in Miami
How much does it cost to rent a car from Hertz in Miami?
On average a rental car from Hertz in Miami costs $35 per day.
What is the most popular rental car from Hertz in Miami?
Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Hertz in Miami.
How many car rental locations does Hertz have in Miami?
Hertz has 14 rental locations in Miami. Take a look at our Hertz rental location map to find the best rental cars near you.
Does Hertz have a car rental location at the airport: Miami Airport (MIA)?
Yes
Does Hertz offer shuttle or airport pick-up services from Miami Airport (MIA)?
Yes