Reviews for Budget in Brooklyn
- All reviews 100%
Dec 4 2016
Pros: The staff was nice. The location is very convenient.
Cons: The inspection was done in the dark so I didn't notice some major damage on the car until I was driving. Thankfully I wasn't impacted by this but it was disturbing. The pick up location has no where to sit and wait. It took so long for me to get checked in and get the car although it wasn't the busy that morning. I'm pregnant and could have really used a seat - I had to lean against the wall.
Nov 19 2016
Poorly marked and no service
Cons: The customer is asked to drive the car down five levels to an unattended area in a underground garage. There is tiny sign (not visable from the car) giving vague instruction of what to do. We just happened to bump into an attendant as we were trying to find our way back up to the desk. Snarky cashier then mentions that I'm a little late (well within a 24 hour period) returning the car. NEVER AGAIN. They are not competitive in price and it's one of the WORST RENTAL SERVICES I HAVE ENCOUNTERED ANYWHERE IN THE WORLD.
Oct 27 2016
Pickup and drop off was terrible
Pros: Car was fine
Cons: The budget location I used was awful. Will likely never use budget again because of it. Plan on messaging corporate.
Oct 17 2016
Pros: Staff was friendly and the pick-up/return process was easy and convenient.
Cons: The car was extremely dirty and sticky. The seats were stained and the interior clearly hadn't been cleaned in quite some time.