Book Budget car rentals in Brooklyn

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Reviews for Budget in Brooklyn

  • All reviews 100%
6.0/10 Okay
Based on 17 reviews
  • 6.5
  • 6.0
  • 3.5
  • 4.4

Recent reviews

Most recent
    5.6 Okay
    Sep 26 2016
    Cons: Hidden taxes, frustrating rental office
    4.4 Okay
    Aug 8 2016
    Poor service for the price
    Pros: Car was comfortable
    Cons: * It was a 30 minute wait to get my car when I walked in the office. For someone who was trying to get out of town on a Friday, that 30 minute wait added precious time to my Friday travel time. * The front office was not air conditioned leaving everyone in it a sweaty mess. * I asked if a EZPass would be included with the car and was told "maybe but maybe not". Turned out there wasn't one. I paid the price for that as I waited for 20 minutes at a toll booth on Sunday to pay cash for a toll. * When I returned the car, there were 5 employees organizing the fleet at the return area, but none of them were able to help me. All of them were searching the other cars for an EZPass. I waited alongside my car for 5-10 minutes until one of them came over to help. * No one at the return area had a pen to take down the mileage of my car. Instead, they asked me to take a picture of the dashboard with my phone and bring that up to the front desk as proof of the mileage. The car itself was nice and comfortable. Both the customer service both picking up and dropping off the car left a lot to be desired, especially for the price that I paid.
    4.4 Okay
    Aug 7 2016
    Poor customer service
    Pros: The car itself was great, very clean, comfortable, and new.
    Cons: The service was appalling. I went to the Budget at 333 Adams St in Brooklyn, and there was one guy in training helping about 5 customers. He was distracted with the phones and fax, so it took ages to get the car. Then, knowing I was stuck in traffic and wouldn't be able to return the car on time, I tried calling to extend my rental and got automated messages throughout, no real person, no ability to ask the cost of extending a rental. When I finally got through to a receptionist she was unhelpful in providing me with alternatives, and I ended up getting charged for an entire additional day because I had to return the car an hour after the location closed due to traffic. Very disappointing experience overall.
    5.2 Okay
    Jul 25 2016
    Unfriendly desk staff
    Pros: Car was clean, ran well
    Cons: The staff at this location when I picked up the car was super uncommunicative and unfriendly. Didn't explain charges. Also if you don't refill the car all the way, it's $10 per gallon for them to refill it, which is highway robbery

Where can I find Budget car rentals in Brooklyn?

333 Adams Street, Budget car rentals


333 Adams Street


+1 718 237 3190
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