Reviews for Budget in Brooklyn
- All reviews 100%
Oct 19 2017
Pros: The employees I dealt with for pick up and drop off were really friendly and helpful with everything.
Sep 18 2017
No one there at drop off
Pros: The agent had told me I could drop off the car until 11pm on saturday, I showed up at 9:30 pm and no one was there. I had to come back in the morning
Sep 12 2017
Pros: Got what I required and had plenty of help with loading up the car with our luggage (10 bags)
Cons: No seating for customers in the office; my wife had to stand around for 30 minutes.
Aug 31 2017
Cons: 1. The garage is fairly complex and the office is located in different floors from where you actually return the car. You will waste time navigating through the garage. 2. The rental office is under hired. There is only 1 clerk working there to help many customers at the same time. That particular clerk was arguing with a customer because he prepared a damaged car for his customer to pick up. He is also giving a great deal of damn to a British customer preventing him from renting a car. All the delays by this clerk added to my actual rental time and made me returned the car late for approximately 30 mins, which is over charged 1 day worth of rental fees.