|Open air all terrain||$394/day|
Pros: Very easy check out and check in
Pros: The staff was very nice and got me a car that was clean and comfortable. They explained what was included and what was additional with patience and clarity. They were also very friendly.
Cons: The car's oil change indicator was triggered when I picked up the car. The car's tank was also only filled halfway upon pickup. I expected the tank to be full when I picked up the car, so that was very disappointing.
Pros: The staff in BK was incredible, the car was excellent (and larger than what I thought I paid for, which was really helpful)
Cons: When I arrived there was an issue with the scanner; my name didn't pop up when I returned the car, and as a result I had to wait around while they figured it out, but no one ever explained the issue to me.
Pros: The reservation said we didnt need the credit card present, but when we arrived they said we needed it. Ended up spending hours trying to find an alternate solution and we were extremely late arriving at our destination. This is not a complaint against the workers, just against the confusing policy.
Cons: Let us reserve with debit cards or photos of the credit card, especially if you’re gonna say we dont need the card present
Pros: Front desk was friendly.
Cons: I found the previous renter's paperwork in the front with a random receipt. It makes me wonder how well they sanitized the front car if they left those items. Just in case, I wiped it down myself for my own comfort.
Pros: Staff was great.
Cons: I could have used a delivery service.
Pros: Location. Staff was very useful and helpful
Cons: Cleanliness of the car
Pros: People seemed nice.
Cons: It was clean and the people were Nice, but they upselled me on what they said was a larger vehicle. I told them i needed a lot of space. However upon getting my kids into the SUV it was very clear his was even LESS space than the mini van we originally booked. This put a huge stress on my family. To top It off, they told us the new SUV had an AC outlet. But it didn’t work. This angered me the most as we needed it for our baby bottle warmer. Honestly I’d like to be reimbursed for the extra money we spent.
Pros: Johnny at National on State St in downtown Brooklyn was an excellent representative. 5 stars to him. The car was in great shape.
Cons: The car had 9 mpg, which for a 2100 mile trip made a huge difference. I wish it had been more clear to me the average mpg so I could factor in the cost of gas which neared $200. Also, the team at the drop off was about to charge me more for the rental. I would like communication from the pick up and drop off location so I am not forced to argue my price on arrival.
Pros: The staff was friendly and helpful, and the drop-off could not have been faster or easier.
Cons: They didn't have the vehicle model I reserved and the price was more than advertised online. Also, the car interior was not cleaned (or even emptied of trash) before it was given to me.
Pros: Both times when picking up or dropping off was met with friendly and helpful staff.I feel that for the price the vehicle was adequate. Vehicle was clean and the amenities where nice and functioned well i.e. bluetooth/ media/ USB ports.
Cons: My complaint is that after purchasing insurance on the website at the time of booking, I was then told upon pick up that the website insurance wasn't as valid and was through a third party and the liability would fall on me to recoup any loss if something was to happen. It always feels like a scam when you book a rental then told the insurance you already got wasn't as good as the one offered in store. I feel after driving it for some time the vehicle needed a tune up, would stagger to accelerate and ran sluggish.
Great customer service and super smooth car.
Pros: Customer service was very friendly and the car was awesome!
Cons: That I didn’t have the car for longer.
Where can I find National car rentals in Brooklyn?
Top tips for renting a car from National in Brooklyn
- 25% of our users found rental cars from National in Brooklyn for $85 or less
- Book your rental car from Brooklyn in National at least 1 day before your trip in order to get a below-average price
- Full-size rental cars from National in Brooklyn are around 56% cheaper than other car types, on average