Reviews for Hertz in Brooklyn
- All reviews 100%
Sep 13 2017
Cons: I made a reservation and paid for it a day prior to picking up the car. When I went to pick it up, they couldn't find my payment confirmation and it took them two hours to investigate a payment voucher number. They asked me to call my credit card not understanding that they can't give them the voucher number but can only confirm that the charge went through. Then I wanted to extend the rental for two more days and called them only to get transferred six times as no one seemed to be able to help me. I will not be renting from them again.
Sep 10 2017
Pros: They had the car I was promised
Cons: It took a little longer than expected at the rental counter
May 27 2017
Great service team, but poor coordination
Pros: The Hertz 238 Atlantic Avenue Staff / Team was very cooperative and helpful. They helped us to accommodate our needs as best as possible.
Cons: Unfortunately, the car was not ready at the pick-up time, we had to wait 2 hours to get the car.
May 17 2017
Pros: Quick and excellent service
Cons: Service should be until midnight in locations outside airports.