Reviews for Hertz in Brooklyn
- All reviews 100%
Oct 17 2016
Pros: Car was great, service was great. This location is very tiny, but they are efficient.
Cons: The only disappointing factor was just the cost -- it's always absurdly expensive to rent a car in NYC, and this was no exception.
Sep 28 2016
Pay online with debit, get denied at the pickup lo
Cons: Online booking allowed me to use a debit card to pay for my car rental. When I went to pick up the car, I brought the card that I payed with and the employee said I couldn't rent without a credit card. I feel pretty strongly that the online booking process should account and correct for this. My trip was torpedoed because of this and I'm waiting for a refund that I hopefully get by the end of the month.
Aug 10 2016
Pros: Car was up-graded at pick-up, Service was excellent when my itinerary had to be adjusted due to changes to my meeting schedules. Drop-off was instantaneous.
Cons: Couldn't fault this two week rental.
Jul 31 2016
expected better from a company like hertz
Pros: that my future rentals will not be with hertz
Cons: customer service. getting the smaller car size than i have reserved. being told to go to the airport to exchange it only to be told that they cant change a car being that i picked it up at another location.