Reviews for Hertz in Brooklyn
- All reviews 100%
Feb 15 2017
Two thumbs up for Hertz and Kayak
Pros: The price was great, the Brookyln Hertz staff were excellent, as were the LGA staff. I was provided a much nicer car than I was promised!!! All-and-all excellent.
Cons: I am being picky, but that is what reviews are for. The exterior of the car was very dirty, but the dirt was more than compensated for by the price, the quality of the car and the Hertz service staff. The car only had 1/4 tank of fuel, which was a minor inconvenience, but also meant I could return it near 1/4 with no questions asked.
Feb 7 2017
Pros: Price and Service
Jan 25 2017
Cons: Booked for one location online (Union Street in Brooklyn) - when I went to that location, they said they didn't have any cars and were completely, utterly unhelpful. Said I could try a different location (Atlantic Ave), but made ME call and coordinate rather than taking care of it for me. The Atlantic Ave location was excellent - they honored the original price I'd booked even though it was supposed to be more expensive, and allowed me to drop off at the Union St location, who had hours more convenient for me, at no extra cost. Further, the eventual price was $20 less than what I'd originally agreed to when renting! The Union Street location was terrible.
Jan 24 2017
Needs work, especially given local competitors
Pros: Car was nice, ran well and was as expected.
Cons: Didn't receive car until 45 minutes after reservation. Pick up process was messy. After returning, I noticed a charge on my credit card for over $300 beyond what was expected. This was cleared up after a phone call, but this was much more painful than it had to be. With competitors like Zipcar and Enterprise Car Share, this location would do well to tighten things up.