Reviews for Enterprise in Brooklyn
- All reviews 100%
Mar 21 2017
Pros: Quick, easy and courteous service.
Cons: Pricey. Worth it, but pricey.
Feb 23 2017
Pros: Everyone I encountered was friendly and helpful. The overall experience was EXCELLENT.
Cons: The only thing that I would say is NOT ACCEPTABLE, the original reservation was ordered to pickup at 6pm and drop-off at 6pm. The location was closed upon drop-off and I incurred fees. They were very nice and accommodated me by waving the insurance and only charging for half a day, HOWEVER, it was not my fault the location was closed to drop off the car. When ordering the car I should not been given the option to pick it up or drop it off the same time the location closes. I should not have paid for anything.
Jan 6 2017
Jan 3 2017
Office was closed. Manager with the keys was late.
Cons: Got the car late. Has to wait with other customers in a freezing cold weather for the manager to come with the keys and open the office. Tires were in poor condition, wind shield wipers were very old and caused real driving danger.