Reviews for Enterprise in Jacksonville
- All reviews 100%
Apr 18 2017
Didn't get to rent the car
Cons: I was not able to rent the car because They would not accept my Debit card as payment. I am requesting a full refund for the online reservation. It was not stated online that I would need a major credit card.
Apr 10 2017
office closed when i got there....
Cons: spent 30 minutes trying to let them know i was going to be late because of our flight. could not get thru the phone system even tho i was told i was being sent to an attendant several time. after 35 min i hung up and grabbed an Uber. by the time we go there we had missed them. i then called again and finally got thru to a human who could do nothing for me except to ask me to call back in 2 days for the car i needed. I'll never rent from Enterprise again.
Apr 9 2017
My car didn't have cruise control
Cons: The enterprise representative knew I was picking the car up in one location and driving to another drop off location for a 5 hour trip. The car I rented didn't have cruise control and this was a major inconvenience.
Apr 8 2017
Pros: Excellent car
Cons: I did not know there was on site rental at the Jacksonville Airport when I booked the rental so I was charged extra to pick up and drop off the car at the airport which was not the quoted price. Just wished it was more clear when I booked it. Other than that it was a positive experience.