Reviews for E-Z Rent-A-Car in Jacksonville
- All reviews 100%
Sep 20 2016
Vehicle smelled like Vomit
Cons: I arrived at pick up location only to inspect vehicle and find that it smelled like vomit and the seats and carpet floors were stained...customer rep seemed disinterested and unapologetic...I canceled the reservation because they didn't have another comparable vehicle and they are still charging me $50 for canceling after I was inconvenienced and had to pay almost double at another location because of the short notice....will never use that company again
Jul 22 2016
Pros: Pickup was great and the car was clean. When I went to return the car there was no where to park and only one person operating the front desk. The agent was tied up trying to resolve a pricing issue with another customer. Even though he was very busy, he was courteous to everyone in the office waiting to rent and return cars.
Jul 7 2016
Pros: The car was clean and comfortable.
Cons: The time it took to deliver the car
Jun 28 2016
Pros: Very affordable rental, no hassles regarding supplemental insurance, etc (booked with credit card), very straightforward and easy, good shuttle service to airport