Cons: We pulled into the rental place on a Saturday at 1:02PM for our 1PM reservation. The place closed at 1PM. They never called to let us know they wouldn't be able to honor our reservation. Massively inept. Left us stranded at their store.
Jan 4 2017
Cons: Bluetooth in 2015 Cruse was for phone only, not audio! Disappointing!
Jun 2 2017
Pros: Every thing
Jul 21 2017
Pros: Sascha was a pleasant person to do business with.
Cons: I would think that ALL the 3rd parties Hertz uses, there should be a paragraph regarding NO DEBIT cards.....although, I do understand why they don't take them. When processing your $200 hold, a debit card would deduct it right away from your bank account, however, a credit card is just pending & can be cancelled upon closing out your return.
BUT LET THE PEOPLE KNOW!!
Cons: The place had one car with the check engine light on. I refused it and they sent me to another location after I PAID them for a full size car which I RESERVED. Got to the new place and all they had were compact cars. So I had to get a compact car and I paid for a full size with the promise they would refund me the difference when I returned the car. Not a good experience
Nov 21 2017
Cons: Location was too far to travel to pick and drop off
Pros: The Lynbrook location of the Avis counter was convenient for my stay on Long Island. They seemed to have plenty of cars and there was essentially no wait at the counter to get my car.
Cons: The Avis office is in a dingy broken down building - no frills. The car was clean except for the interior windows which were filthy. Upon returning the car the Avis attendant must of noticed the filthy windows and even asked if I smoked in the car (I'm a non-smoker) and I informed her that that was the status of the windows when I rented the car just a few days earlier.