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i stayed here with a group of 9 women. This hotel was in the very best location to walk everywhere that we wanted to go in the French Quarter. It was a really great price and i would definitely stay there again, group or individually. Having traveled to NOLA many times and stayed at many similar hotels, this was the easiest, cleanest, and best value by far.
Right by Bourbon St room was clean and nicely appointed great central courtyard with pool Location makes it noisy rooms on one side were noisy to a non-stop generator terrible pillows no room service uninformed staff (front desk not aware there was no room service, housekeeping not clear whether feather pillows existed... isn't this a basic requirement in most hotels? plastic mattress cover - I guess too many people enjoy the party atmosphere too much & they have mattress issues!
Great room. location, and the staff was incredible.
The room was giant The place was shabby, even the uniforms were cheap. The hotel bar closed at 12:30, the room service was from like 4-10 and was provided by a third party, in the morning I called for a sprit and it took FOREVER for it come. I paid 450 for that room. I should have been at the Four Seasons level.
Everything. The people working the desk when we checked in around 10pm were exceptional employees. N/a
Beautiful hotel with friendly, efficient staff. If you want to stay in the heart of Bourbon Street this hotel is it. Upgrade to Balcony suite for a perfect stay. Everything was great.
Really enjoyed the Historic aspect of the Hotel. Very opulent, and had wonderful informative signs regarding various history of the building. Staff is really good, polite, and helpful.
- Location, location, location. Traveled with a friend and this was incredibly convenient to everything we wanted to do in NOLA. I'd absolutely bring bikes if you have the means, makes the city a lot more accessible and reduces transportation issues. - Pool - Staff was awesome, very accommodating even at the last minute - it's clear that they all like their jobs - Stored our bikes in the room downstairs so they didn't take up space in the smaller room and the doormen were always available to open it up for us. Before we found this out they kept our car in a gated lot close by to make sure our bikes were safe on the car. - Free drinks at bar are slightly misleading... Not a total scam but just make sure you want well liquor and add up the cost prior to making it a double with "premium" liquor. - Valet can be slow but they did give a heads up that it would take 40 minutes at some times. - Depending on where you are in the hotel you may have a way to walk down the halls to your room but this isn't really a big deal. - Truly not that bad - if I HAD to pick bad things this is what I remember but I would absolutely stay there again.
I can't even put into words just how amazing the staff were. Every single person I met was so friendly and accommodating. Even going as far as making me a make shift shower chair due to my ankle being broken and needing assistance. Every need was met and then some! The ONLY issue we had was the sensitivity of the room keys. We had to have them remagnetized every day sometimes numerous times in a day.
More hotel than what we expected. Great staff, great location, great food, great hotel! Will make it our go to hotel every time we visit.
I loved the location of the hotel the staff was courteous and friendly. The in hotel restaurant had good food but was a bit pricey. Our room was clean, I am a picky person so it met my standards. I thought some areas could have had better house keeping. Large dust bunnies were all over the floor near the stairs. The main area that was traveled by the guests were kept cleaner. But most importantly I didn't like that they permitted a drunken homeless person to sleep outside of the hotel doors, not a good first impression for many guests.
location is great Thought the staff at the front desk could have been nicer. They didn't even say thank you for staying when I checked out.
Staff was great! Location is excellent. Our room was really small but it still worked. The cinnamon smelling toiletries should be changed to something more refreshing.
The beds were the best I had a hard time trying to get my girls to leave The sandwich we got from room service
Royal, old-fashioned feel consistent with New Orleans old city. Room was a bit smaller than expected, but sufficient for a couple.
Elegance Central for visiting French Quarter Customer-Friendly Historic Small room for Big Price
* Staff was very helpful, sorted out a room mixup quickly and appropriately, and compensated us for our time waiting * Fantastic pool and view from the roof, the rooftop bar was great * Really a perfect location - about two blocks from Bourbon made it close enough to the street to feel like you're in the bustle, but far enough away to recover after a long night in peace * We were able to get a great value for the room. * Hospitality staff restocked our room's ice and bottled water every night * Super small room, was not able to fit a single cot in the room without moving the dresser * Bed barely fit two people. * Slightly misleading depending on the website you book on, "Double" or "Queen" in our case meant a single bed, and assumedly the same room * Tiny bathroom. Towels were forced under the sink. * Bar closed earlier than I would have expected
In the middle of the French Quarter, but still accessible to the Convention Center. Great staff. Beautiful historic hotel.
Hotel offers a great lobby, bar area, and dining. If your trip includes the French quarter this location is outstanding. You are surrounded by great dining of all types. I would stay here again
Friendly staff. Clean. Quiet. Conveniently located in the French Quarter.
Location As above comment and door of the room did not close fully with single lock and just a chain, other locks did not work either
The gentlemen who ran the kitchen and bar were the nicest men I've ever met! They are family now especially mr. Don The short, Hispanic woman at the desk had an attitude.
The location, while not in the heart of the French quarter like many other options, was very close to the great live music on Frenchman street. The staff was very nice and helpful. The property is extremely old. While I didn't mind that necessarily, the beds were very uncomfortable and the carpet looked like if could use a cleaning.
Le Richelieu has an excellent location on the edge of the French Quarter, close enough to walk everywhere but quiet and with ample parking. Staff were friendly and helpful and the hotel has more atmosphere than the big chains. No problems.
Staff was great bathroom dated-carpet old
Good position and great to have free on-site parking. Room clean and spacious. Could have done without the corridor floors being polished at 6.30am.
The easy access off I-10 to a complimentary parking lot behind the hotel was a bonus. We were able to walk to everything and never moved the car until it was time to depart. The safe location made it nice to be out after dark and not feel threatened.
Once we complained about the room we were upgraded to a beautiful room. The one we were expecting. Had to complain to get a room that was even tolerable. Would have liked to get a nice room from the start rather than feeling like we had to complain to have a good experience on vacation.
Love the location, the pool/courtyard and the friendly staff. The decor was a wee dated, old style TV sets.
The staff was incredibly lovely! They were super helpful with events going on in the Quarter, and the hotel itself is a perfect location! We had amazingly comfy king bed with a gorgeous shared balcony off the back. I loved that among the bathroom amenities that they included a makeup remover toilet! That was truly a life saver after a long night of great music and libations in the neighborhood. We will definitely stay here again when we're back in NoLa! The bathroom was a touch out dated for those that mind, but we certainly didn't! :)
i've been coming to the Richelieu for years, and it's still my favorite hotel in New Orleans. All that New Orleans is: classic, faded, fun, vibey, and somewhat inexplicable :)
We came for our honeymoon and was pleasently surprised that our suite was so big and equiped with a full kitchen. It's where Paul McCartney stayed for an added bonus. The staff were very nice and accommodating. We arrived early due to having to take an early flight and had to check in early yet our room wasn't ready. The manager gave us some drink coupons to use at the bar due to having to wait. That was very nice considering we were checking in prior to the actual check-in time. I felt for a suite of that magnitude it woyld have been nice if they had an in-room coffee maker.
Classic New Orleans style within walking distance of Bourbon Street and other services. Not a snobby hotel at all. Everyone was genuinely nice and so helpful! Nothing
Proximity to Bourbon street and general area of French Quarter :)
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Great location I was very displeased by the service in the restaurant (The Bistreaux) My husband and I went for a very nice meal on our last night and ordered appetizers. We hadn't even ordered our meal yet and after 45 minutes our appetizers still had not arrived.
The courtyard pool was wonderful. Elevators did not work properly.
The location The bathroom was not impressive, it was below standard.
Location Location Location charming older building, very well appointed Parking was $40 a night. the layout was quite awkward, and we shared a balcony with the neighbors. And the room had awkward stains on the shower curtain... very awkward stains.
Staff was very helpful and friendly!
We liked the look and feel of the hotel. It was very nice and the staff was helpful and pleasant to be around. We were okay with the fact that our room had a view of a wall and offered very little natural light. It is what it is. I was a little uneasy about the stained linens. While I thought they were most likely clean, it makes me uncomfortable.
This guest did not leave comments about this hotel.
Location, staff, and restaurant
The location was absolutely perfect: within a few short blocks to all the fun. But the location also provided much needed quiet at night. The facilities were clean and absolutely beautiful. I will absolutely stay here again and will tell everyone about this gem!
Location Had to pay for parking. No complementary toothpaste or bottled water.
We were super close to Bourbon St but never heard it- which was great! We had an interior room with no windows which I was a little apprehensive about booking at first but it proved to be the best idea ever! After getting in to town early in the morning and wandering around a lot, it was great to ha e a quiet, dark room for an afternoon nap. New Orleans is always busy and there are always people out on the streets at all hours- I highly recommend the windowless rooms for peace and quiet when it's time to get away:)
Great location and next to everything. Most of the staff was very friendly and helpful
The hotel was amazing. I went through Kayak and found this hotel with great reviews and $100 under our budget! When we walked in, the lobby was cute, perfectly decorated, and had the New Orleans feel we were looking for *cough*we're tourist*cough*. We were greeted by Lonny the bellman, who wouldn't let us lift a finger with our bags. He even gave us some free wine vouchers for a near by café. Check in was standard with no wait time and a friendly front desk staff. There is a small pool and patio area if you wanted to take a quick dip (by small pool, it is incredibly small, but still nice to have as an option). This hotel is cute, clean, and has the New Orleans experience with just a quick walk to Bourbon St, Café Du Monde, amazing shops in the French Quarter. Since we were driving from across country, we had an entire SUV packed with professional camera equipment, expensive camping gear, and pretty healthy supply of clothes etc. We were concerned about street parking and were told that if we valet our car with the hotel, it would be in a garage, 24 hour surveillance, and returned to us in the exact same condition we left it in. We thought "it's only $15 more than parking across the street, and we will have piece of mind" so we went with the valet. We remove our luggage for the night, brought in the camera gear (thank god) and carried on with our New Orleans experience as they drove our car off to the garage. Being a typical girl, I realized I left something in the car and asked the front desk if I could either walk to the car or have it brought around. She gave me quick directions and I headed to the parking garage. When I approached the booth in the garage, the gentlemen working pointed to the pay lot across the street, and handed me the keys. I was confused because it was just a $20 over night pay lot that we could have easily used instead of paying $15 more for the "garage" we were told our car would be in. I grabbed my items, double checked all the doors were locked, and took the keys back to the employees in the booth. When I got back to the hotel, I told my boyfriend about the differences in what we were told we were getting and what we actually got as far as parking went. We both agreed that there must be some reason for it and that the garage was full or they would move the car at some point. 8AM: Our hotel phone rings. The supervisor of the parking garage was calling to let us know he was ready to take our car to the shop to have the windows replaced. You can imagine our confusion, seeing as we had gone to bed late and had partaken in what New Orleans had to offer, IE we were hung over and had no idea what was going on. We get dressed and head down to meet with the garage supervisor who informed us that between 3-5am the driver's and passenger side windows had been broken and it looked like items were removed from the car. We head over and look over everything. Sure enough, it was in the same spot it had been the night before, sans two windows. It only looked like some center console change and our GPS had been taken(which was in a locked glove box). The parking garage paid for everything to be replaced that had been taken, and replaced the windows. Our plan was to leave at 12pm after some beignets from Café Du Monde, but ended up having to stay until 6pm waiting for the car to be fixed. Of course our room and valet charges were comped, and the staff acted accordingly, it was just an unfortunate situation that could have been avoided if the front desk had the real information regarding where their guests' vehicles were actually parked. Take what you will from this. Be it, sh*t happens and you move on, or it was a nice stay, something bad happened, and the hotel did the best they could.
I wanted an authentic New Orleans French market experience and that's exactly what I got at the French market inn. Everything was perfect. It was historical, right across the street from the Riverwalk, two blocks down from Bourbon Street, Clean, safe, right across the street from Cafe Du Monde. We decided that we would stay here every time we came to New Orleans. It was nothing that I didn't like. I'm used to stay and four star hotels so I had to adjust to the boutique feel of the room, but I bet it was comfortable and the atmosphere was authentic and great.
The hotel is right at the base of the French Quarter. If you plan to stay in the Quarter, this is a great option. Noise and parking. During a busy time, self park will be almost impossible. We valeted in order to avoid searching for a space.
Close proximity to must see locations, restaurants and activities; staff was friendly & accomodating
The staff was great and all and all the property was beautiful. Our room 221 was dark and dingy feeling. No windows and the only curtain on the door wasn't operable.
Staff and accommodations Nothing
For the price, the inn provides access to the French Quarter, into which I went for breakfast, lunch, dinner, and nightlife. The staff is helpful, knowledgeable about the area, and eager to help. The room and inn have that French Quarter feel (e.g., courtyard, exposed brick, tall windows). The room was comfortable except for one point. The shower was glass, not a curtain, and was nice for such an inexpensive room. My friends who stayed at the same conference were jealous that I was staying in classier accommodations than they for the same or less! My room on the first floor had no weather strip on the bottom of the door and suffered a draft. Once plugged with a spare blanket, however, the room was cozy. Also, the electrical cords for the television were rather lazily slung over the TV itself. It looked shabby.
Location A/C didn't work. Had to get it fixed. Door to room: Lock would reset. Had to get new keys. Not enough parking. Cars double parked. Not enough room for Handicap parking.
Hotel was great for our stay. Within walking distance to whatever we wanted to do and quiet enough at night to be able to sleep. Staff was very friendly and we enjoyed the breakfast. Would definitely choose this hotel again.
The staff was very friendly and helpful. This was the second time we've stayed there and we will probably stay again.
I was nervous booking hotels in NOLA because neither me nor my husband had ever been but we were so pleased with this hotel. The staff was friendly, helpful, and prompt! The continental breakfast was fantastic and there was no shortage of food at all. The only thing I could even complain about was the parking fee however that is really out of the hotels control with the shortage of parking in the city. The rooms were great, clean, and comfortable. Ours overlooked the courtyard which was beautiful and relaxing. The location was great, we were only a few blocks from Burbon street and the main street to the entrance of the hotel was well lit. We will definitely stay here again!
We enjoyed our short stay at the Best Western Landmark Inn. The hotel was well appointed with a nice outdoor pool & quaint courtyard. The thing that stood out most about this place - in a good way - was the front desk staff...very friendly, accommodating and helpful. The breakfast was decent and the lounge & courtyard very comfortable. It was a bit of a walk to Decatur Street however only about 10-15 minutes. I would definitely stay here again. Long walk to the river front & Decatur Street.
Central to the French Quarter easy walking distance to many attractions Hotel bar not open late
Prompt with requests and had burn gel available when friend burned her thumb on a curling iron. Was told over the phone that they'd allow us to have a rollaway bed but when we got there we were told otherwise.
Romantic style of hotel. Poolside dirty. Big construction in front of hotel which is and was not published .....
The hotel did an excellent job on their breakfast every morning! I am a non smoker and to walk outside my room on the balcony walkway and see cigarette butts all along the common walkway just turned me off. In one area I can say for 3 days in a row they were not cleaned up. Also the ashtrays at the tables around the courtyard area were never emptied. I was turned off completely and did not want to use the courtyard.
It was a perfect spot to fit our needs. Close enough walk to everywhere we wanted to go. The courtyard area is gorgeous. The rooms are a good size. I went on a weekend that wasn't busy so parking was great and I liked that it was on site. Parking was also cheaper than anywhere I came across.
location was great, staff extreamly helpful, rooms clean, comfortable well decorated. would absolutly stay there again.
The breakfast was the only good thing about this hotel. I was very disappointed as the facility as a whole was very dirty. The pool was covered in a green scum. The facility bathroom was filthy, our room was filthy. I would never stay in this hotel again nor would I recommend it.
The rooms was charming . Location excellent , large king bed very comfortable, room spacious . Really nothing, ice on first floor but fine
Attentiveness of Hotel Staff & Manager. Dealt with bug problem very quickly & professionally. Made remainder of stay very enjoyable. Finding a roach in bathroom.
The hotel overall is fine. The breakfast available at the restaurant was very good. Balcony was nice but only one chair. Very good location and parking on site. A fridge would be nice. Rug is old. Room was dark, but it did seem basically clean.
Felt safe and welcomed- solo traveler All was well...nothing is perfect. Rate 9 on scale of 1to10 with 10 being the highest
The staff was very attentive. The front desk clerk, Jenn, was very helpful and went that extra mile to ensure we had a plan for our first night in NOLA and found us good bargains for the rest of our time here. The room was large and clean, which should be no surprise. The bed was nice and soft, a perfect way to end a long day of sightseeing. The restaurant was also fun and cuisine and wait staff were fantastic, especially the purple haired server whose name escapes me; she was super helpful and cheery. The bathroom looked like something you find in a Motel 6. It wasn't terrible, just very basic. But, it did the job. The walls are a little thin, so it seemed like we were part of the party that was happening a few doors down. Parking is very expensive; about $25 a day.
Little over priced
We came to town to celebrate for my birthday and upon check in we were told we were receiving a free upgrade to a mini suite. The room was nice, the staff was helpful. I'd stay here again. It seemed a theme throughout New Orleans that the entire city is getting a face lift, our hotel included. Didn't ruin my stay or really bug me all that much, but there were people painting right outside our window early in the morning
The lobby was very inviting. I loved the courtyard. The location was great. We arrived at 1030 and had to wait until 1600 for a room to be open. When we were able to go to the room, we noticed it was not very clean. There was trash from the previous occupants laying around the bed. We stayed two nights and on the second day after housekeeping made our beds, they did not leave any new soap or towels and left their cleaning supplies in our bathroom. The first night was quiet, but the second night there were guests yelling and running down our hall at all hours of the night. Id prefer they would have gone back to Bourbon street to do that.
Great size room and an awesome location! Friendly and helpful staff and all for a great rate!
Staff was great. Location was excellent. I didn't use the pool myself but Courtyard and pool looked relaxing. Families were enjoying the area.
Location great. room unremarkable. Tired property breakfast and parking not included
Location and service No pool lighting to keep it open later.. It would be nice to use it later
The entire staff was friendly and helpful as we were first time visitors in the city.
The location and staff couldn't be beat. Right in the middle of the French Quarter, and the more quiet portion of it, too (you don't want to be on Bourbon Street unless you want to stay up LATE). It's an historic place, being the original location for the jazz museum, and there's a lot of interesting memorabilia scattered around the buildings and lobby. And the inner courtyard and patio is great. Our room was VERY small, just barely enough room for two beds and access to them. In talking to other guests, it appears that most of the rooms are the same. Ours only had one tiny window over the door. One doesn't stay here for comfort, but rather for the location.
Nice old building with a pretty courtyard and lovely lobby. Nice staff. Our room was small and dark and quiet. The sheets were nice and clean and the A/C worked- towels were clean. Room was a little older not super spiffy but a pretty and large bed, they were all nice and helpful, nice small pool too with towels outside and free coffee and breakfast. We were quite happy with the place for the price. Glad we stayed there.
Quaint, personable, good location, good breakfast, friendly staff, wonderful Louis Armstrong Park just a few blocks away.Easier just to walk around in this area. Might try having an ice machine across the st. near the Cottages.
Staff was all courteous and it was close enough we could walk everywhere but far enough from the craziness of bourbon street First night there were 30 people in their underwear by the pool and my 13 yr old daughters room was at the back past the pool. It was not family friendly. I was given a partial refund but have not been credited yet. I was moved to a much smaller room where there was a bout six inches from the end of the bed to walk to the bathroom. The air conditioner did not work properly and it was about 97 degrees everyday. There wasn't a fridge or microwave in the room I was moved to. The shower did not stay at one temp and in fact was too hot to use no matter if you turned the hot water all the way off. The horse my daughter was moved to smelled like a horse trailer as in wet hay. Overall very disappointed with the hotel.
We arrived around noon and were checked in right away. The room was small but comfortable. We had reservations for a Queen bed, but were given a room with a King, and it was very comfortable. All of the staff members were friendly and accommodating. The lobby has been nicely renovated, but still maintained all the character you'd expect in an older building. It is an older building, so it has some quirks (Although for me that isn't wholly negative.) The plumbing and HVAC were a little loud, and the internet connection was spotty.
Considering our first night was a nightmare at our original hotel a bit outside the French Quarter we couldn't believe we lucked out on getting a room here! It was just me and my boyfriend for a fun romantic getaway and this place is just that. They treated us so well especially for making last minute arrangements and even let us check in so early as we rushed to get out of other place. Really turned our day around on what could have been a disastrous weekend. It was exactly what we were looking for to get the real historical new orleans feel, had character not your typical 'hampton inn etc' that gets boring, and within walking distance to Bourbon st and the French market. We loved every minute of this hotel and wish we could have found it originally and stayed longer. We will definitely be back! Front desk and gentlemen to help with luggage were beyond accommodating helpful and welcoming! Lobby was really neat and pretty enjoyed the coffee! Honestly everything was perfect. If I had to get super nitpicky maybe just a few more options for the breakfast.
Hot food and delicious coffee for breakfast! Great location only 2 blocks from Bourbon Street! Wonderful scenery with several brick courtyards, lots of greenery and two swimming pools! Clean room with updated bathroom! Front desk clerk was super nice, very accommodating and knowledgeable! He let us check-in over 3 hours early and then stored our luggage for a few hours after check-out! The cleaning ladies were the most friendly I've ever come across, always laughing and smiling! I've previously stayed at 2 other (more expensive) places in the French Quarter... and I will ONLY stay at the St Pierre in the future!
Location was the reason I chose this hotel. It was just a few minutes walk from Bourbon street and all of my favorite bars and restaurants! I would have appreciated the stairs leading up to my room to have been clean. Also, the curtains blocked the air conditioner, so if you expected to sleep in you would have to do it without air or with the curtains open and the su beaming in.
I've stayed in NOLA, in and out of the French Quarter, several times. This was definitely a classic experience, and I mean that in a good way. Friendly (but unenthusiastic) staff, well-appointed (but small) rooms, a lovely courtyard (petite), easy parking (big bucks), a well-dressed lobby (not worth lingering), free breakfast (just like Holiday Inn). Truly, a very, very nice stay... for too much money.
The staff was exceptionally friendly and professional. The location was great as we were in close proximity to the Bourbon St. The room was small,but very clean. Overall, it was an enjoyable experience.. Our room was right off a busy street so you can hear trucks, cars, and conversations as if they were in the room. Once the noise outside ended, it was a pleasant night's sleep.
Pretty lobby Housekeeping and maintenance prompt with requets Moved rooms three times due to heat not working Door knob on first room broken Sink in third room clogged Located on busy, noisy street Carpet stained Valet took 45 + minutes to retrieve car Heat stopped working after first night
location Rooms are older..had to use a credit card to access safe
Great location right on Bourbon Street, clean rooms friendly staff. Bad decisions from the reception staff (3 hours to get our room after we arrived in 3 different attempts) and our keycard was not programmed correctly even then. Noisy hotel with the street on one side, the pool being worked on with a jackhammer in the morning on tho other side, and very thin walls everywhere.
The location was perfect, in the heart of the French Quarter. We had a room facing away from Bourbon Street and we couldn't hear any noise from the street which was a welcome surprise. The staff was friendly at all hours of the day, no complaints, no stress.
The staff was pleasant,and helpful,and very knowledgeable about the local layout.The tour info lady was very informative.The location is spot on. the elevators were to tiny,and slow.
Location Water bottle and wrapper were left in the room from previous occupant.
The bellboy was amazing and the location was great! But the $35 charge to park your car one time is ridiculous. Also the a/c in the room wouldn't cool. We burned up all night. Could barely sleep.
Central location to french quarters. nice courtyard. Loud late night guests returning from partying.
Location We arrived before check in and checked into the hotel knowing we would have to come back since room was not ready. We arrived back at hotel at check in time (4PM) and the room was still not ready. The shower knob in one of the bathroooms broke completely off and 7 of the 8 people staying in the 2 rooms had to use the shower in the functioning shower. We did get 25% removed off of one of the rms
Great location for our group. Easy walk to everything. Lots of noise from the bars but we knew that in advance. Staff was so helpful and friendly. Pool area and lobby were really nice. One elevator was being renovated, so we took the stairs most of the time.
It was easy, comfortable and convenient.
Location, location, location! This is a great hotel! It was convenient for everything we wanted to do. The staff was friendly and helpful. We will stay there again.
the closeness to bourbon street gave us good music and sights right from our balcony.
Great location! Street noise.
location and parking No window in room. Breakfast was poor.
We did not have any problems. The room was adequate with good air conditioning, and the staff was friendly. We felt the hotel was a great value and the location was perfect. We were steps away from Jackson Square and a block and a half off Bourbon. The room was a little dark and outdated, but nothing I couldn't handle. They probably should renovate the bathroom sooner rather than later.
We could not have picked a better location to stay. We could walk out our door and be at Jackson Square. Great for walking and taking in the New Orleans culture!!!!
The location was great as well as the morning staff Didnt care much for the night receptionist, gave a little bit of an attitude when we asked for extra towels. Oh and the pool was dirty all 3 days we were there. I thought my bathtub had a ring...geez.
The room was beautiful; the hotel is beautiful; the staff was courteous. The elevator for the car garage broke and myself and many others were trapped there all day and I was not able to get my car out until 10pm. We had to convince the manager that he needed to pay for meals and drinks (even water) while we all waited and then he FINALLY offered hotel rooms elsewhere for the night to the ones who chose not to wait up late to get their cars out when it was fixed.
In general it was really nice. The court yard was really nice and clean
Loved the history of the buildings and the koi fountain and the courtyard were so beautiful and relaxing. Loved the central location. We were able to walk everywhere. The main thing I didn't like was that at 5 o'clock in the morning our first night there, workman started a LOT of banging and loud talking right outside our window (Rm. #201). It was really loud and I was really looking forward to sleeping in on my vacation and didn't get to and we were out late the night before. When I said something to the front desk clerk she just said 'Oh yeah they're doing some work out there'. I thought that was pretty inconsiderate and I was pretty mad that morning. Also we paid for a room with 2 double beds for my husband, I and our 21 year old son and then they charged us for having a third person. I guess I should have just gotten the cheaper 1 bed room and made them haul a cot up there. Didn't seem fair.
Great location. The hotel was in the French Quarter of New Orleans located 1 block from Jackson Square and 2 blocks from Bourbon Street. We never had to use our vehicle during the stay. The staff was friendly and helpful. We didn't spend a lot of time at the hotel but the room was clean and quiet. I will definitely stay there again.
The location and the friendly staff.
Clean and in a great location in the French Quarter Room was a little small but we are not stay in the room folks. We were out walking and site seeing.
Great location... within a few blocks of historic/tourist locations and typical regional (cajun,seafood) and gourmet dining. Excellent value.
location price furnishings, maintenance level
Hotel room was beautiful. Loved our car was inside the courtyard, safe and close. Can't wait to go back.
My absolute favorite thing was the real shuddered Windows, floor to ceiling that actually opened up to the French quarter. Like you could hang out the window and watch the groups go by on the haunted New Orleans tours. The fact that they stopped in front of my hotel was only slightly nerve racking The room smelled a little like mold and my ears and throat itched all night. Also, the toilet seat was loose and threatened to throw you on the floor everyone you sat on it.
2 blocks from bourbon
Pool, beds, doorman and location Desk staff and the lose of free breakfast
Great service even though the hotel was booked solid for ballgames in town! Awesome doorman/concierge and continental Breakfast~ Breakfast dishes could be a little bit larger - and/or a tray to carry since we had to sit outside to dine~
Staff is wonderful. Courtyards are perfect and the location is great! Would definitely stay here again.
At first I thought the location was good but at 3am a large group of bums would gather outside of our room fighting,singing,and yelling very loudly-so much that we were scared for our safety. They would not accept our travelocity reservations and tried to charge My credit card again, even though it was already paid for. We did not get the rooms we asked for with two queen beds. The restaurant was closed the entire time we were there too. For the price we paid the tiny room should have had a refrigerator or at least a coffee maker.
Location and friendly, very helpful staff, affordable
perfect location in the heart of the French Quarter, very nice atmosphere, you feel like being in a different time. Of course, lack of internet connection and fancy entertainment set comes with that
Absolutely loved the people and their help with recommendations. Helped to get a bit more of the local feel versus the tourist attraction hot spots. Have stayed before, but still a great location to get anything you want to get to, both inside and outside of the Quarter. Melanie and Allen were superb and always available and willing to go above and beyond. Just had a couple of lights that were out, but was fine. Not much water pressure at ask, and would have been nice to have a little fridge, but no complaints.
the room was to small and the tubin the bathroom was small for a child to fit in could not site in the tub was not long was a little tub and it keep runing water
location room to be ready at checkin room to be at chateau not down the road. free parking 35$ extra? seriously
thr room and the court yard pool
Loved the fact that there was a balcony all alone the front of the rooms, it was a nice view and good spot to read the morning paper and wake up.
all the workers were friendly had true southern hospitality , great location will definately be back.
Our room was very cozy and quiet. We felt very safe and would stay there again!
excellent location breafkast
Great location, comfortable bed, clean bathroom. Walls and couch were filthy, light on street lit up entire room throughout the nights, breakfast always late, cold, and incorrect.
location room size
The lamothe house has an incredible location, we could walk and explore the French quarter very easily. The staff was super friendly, the pool Is beautiful, the room was clean and I loved that they used Aveda products in the hotel bathroom. I'd definitely recommend this hotel to anyone and will most likely stay here my next trip to New Orleans.
Very close and convenient to Frenchman Street...choose enough to French Quarter area without being in the middle of it all Nice quiet area, loved having the secure parking lot right there