Reviews for Enterprise in La Jolla
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Apr 8 2017
Awesome car. A Hybrid!
Pros: First time in a hybrid. Loved it. My husband actually Owns the same car---but not the Hybrid.
Cons: The stereo was a little challenging. That is it for the car. The hidden fees are what I don't like. My husband also rentedfrom Enterprise. You are made to believe you're getting this great low daily rate, unlimited miles, etc...then you get slapped with 5 other fees....not cool. Just advertise the all inclusive rate. No funny business
Jan 1 2017
Didn't have my car.
Cons: I was called the morning of my rental by the Enterprise office and told "there was a system glitch" and no cars were available. In fairness, I had called close to the date I was looking for a rental, but their website said there was one. I normally expect the agreement to be fulfilled. thought we entered into a contract, but I'm no lawyer, so I'm assuming there is some language that protects them. Disappointing.
Dec 2 2016
Help getting AWD
Pros: I was looking for an AWD SUV for a week in Anza Borrego, and the staff came through and found me the perfect vehicle, an Dodge Journey. They were very helpful at pick-up and drop-off as well.
Sep 17 2016
Kayak didn't check if there were cars available
Cons: Kayak allowed me to make a reservation, but the rental location called me immediately after receiving the reservation to tell me that they did not actually have any cars. Kayak needs to do a better job communicating with rental companies.