Reviews for Enterprise in La Jolla
- All reviews 100%
Jan 1 2017
Didn't have my car.
Cons: I was called the morning of my rental by the Enterprise office and told "there was a system glitch" and no cars were available. In fairness, I had called close to the date I was looking for a rental, but their website said there was one. I normally expect the agreement to be fulfilled. thought we entered into a contract, but I'm no lawyer, so I'm assuming there is some language that protects them. Disappointing.
Dec 2 2016
Help getting AWD
Pros: I was looking for an AWD SUV for a week in Anza Borrego, and the staff came through and found me the perfect vehicle, an Dodge Journey. They were very helpful at pick-up and drop-off as well.
Sep 17 2016
Kayak didn't check if there were cars available
Cons: Kayak allowed me to make a reservation, but the rental location called me immediately after receiving the reservation to tell me that they did not actually have any cars. Kayak needs to do a better job communicating with rental companies.