Would you like to save as your currency permanently or for this visit only?
The staff was very helpful and accommodating to a large party. It would be nice if they had a hotel shuttle.
really liked the shower
Everything was fine All other hotels in this class usually provide free internet. Even if one has to pay I don't understand the exorbitant cost. Shameful gouging!
Loved the view! Very clean & the bed was very comfortable I would stay again. didn't have anything to drink in the room
Pros: Located within short walking distance of shopping, transit station, monorail, restaurants, and Pike Place Market. Staff friendly and helpful. Soft, comfortable beds and pillows, like sleeping on a cloud. Beautiful views of the city. Cons: A single staff member at the concierge desk treated us as if we were bothering her and wasting her time after we had patiently been waiting for 5 minutes or so for her to finish with a phone call before helping us, as if us waiting quietly near the desk to ask a question was somehow an annoyance to her.
We booked this for our honey moon. Nightmare Small room. They then upgraded us yo a suite and chafed us a fortune. No sorry, no offer to make our stay better. So upset will never stay again. DR. Brian Bledsoe
central city location this is not a luxury hotel. The pool is barely adequate.
Location is central, walking distance to everything. Very clean. Super comfy bed. Everything is extra. Need wifi? Pay extra. Parking? Extremely expensive. Staff are confused, rude, and seem that they don't want to be there. Parking was a huge ordeal as reception didn't know anything about it. Had to go back and forth to reception to get key activated. Check in and accessing the parking took over an hour. Calling reception feels like you have disrupted them from something important and have no time for you. Rooms are beautiful but any notice on walkway echoes inside, at all times of the day/night. Very noisy.
1. Late check in around 12:30 am - due to construction and lateness of hour, it was very difficult to get in the hotel... doors locked, escalator not working, ... When it was pointed to check in Peloponnese, not a note or tone of sympathy! How can Westin put someone front desk with this type of attitude 2. Hotel fire - when we got back late afternoon there was fire earlier in the day that has left very smoky smell in our room. They put out notes but when we checked out following morning, I had to bring it up in conversation.
Everything except the exorbitant amount of cost for items in the room that were set to a weight sensor. I bumped the fridge and was worried that they charged my card that night. Nothing went through, thankfully. Other than that, everything was excellent!
Although we like the convenience of the location, the parking ramp spaces are too narrow. Someone hit our vehice during our weekend stay. We filed a report, but no one has followed up with us. Very disappointing.
Well done to the Westin staff. Best hotel best value!
Location excellent. Right on streetcar line. Staff told me of GREAT breakfast next door, "Bitch" something. Easy walking to Pike's Place Mkt., also just 4 blocks to Victoria Clipper ferry. Was $80-90. Decent value. Again--location, location, location! A chemical smell in room, some sort of disinfectant. We aired it out, put up with it. Not strong enough to be a deal breaker. May have been to cover up some booboo from previous folk, I dunno. I don't want to blast them on the internet or YELP or anything, as it was probably just a one-time thing, and the staff was nice.
Location was excellent. Walk everywhere. The staff was helpful, kind, professional and cheerful. The friendly instructions to help save water and energy was appreciated. Glad to see they are concerned with the environment. We would stay here again. The confusing one way streets caused us some distress as we went around several blocks. But that is part of city life and we did score a good parking spot on the street..
From the time I checked in to the check out, the service from the front desk was impeccable!
All of the staff except for one woman was very helpful and friendly. You can borrow their bikes which is a great way to explore the waterfront. Ask for a room that faces the alley. Otherwise you will be subject to loud buses, cars, people yelling, and a street piano. Bring earplugs and a sleeping mask (no blackout shades) if you are a light sleeper.
- friendly staff - good location - able to walk or bike to many locations - complimentary bike rentals - Good price
Everything with the exception of the lack of AC.
Location was fantastic, rooms were a little cramped, but who hangs in room, water pressure in shower was low or could be low flow fixture. I will stay here every time we are going to Seattle.
Good location and affordable
I've stayed in better economy type inns. Cool location , but way dated and a need for up dating. The price didn't match the facilities
The room and staff were great!!! Clean everything!!! Great location!!! Overpriced valet parking $41.00!!! Just ridiculous!!!
As tourists, the location was ideal and right in the middle of a ton of sites and restaurants. The decor and view were incredible as well, and I highly recommend cocktail hour in the gorgeous bar. We had dinner and breakfast at the restaurant and both were incredible. Would absolutely recommend this to friends, and wouldn't hesitate to stay here again. The only complaint I have is that we had issues with our fireplace, and while I'm sure 98% of it was user error we also kept getting conflicting information on how to make it work from various hotel staff. We must have asked for instructions on how to turn it on and off four different times and were told four different instructions on how to operate it.
Nice overall Thermostat and fireplace did not work. Shower splashed water out in bathroom.
Easy walking access to pike place and downtown Seattle Beautiful lobby Great place to sit and watch the water Very romantic Cozy bed Good food from room service Also loved the little convienence store in the lobby! Staff wasn't super helpful, but I'm thinking that was mostly because it was the holidays and it was pretty busy The hotel cleaning staff kept on changing the shower head to the one we didn't like and we had to keep changing it back. That was just a little weird. Wish our room had a tub. Thin walls.
Located right on the waterfront. Beautiful common rooms and restaurant to look over the water and watch the sunsets.
This is a beautiful hotel on the water. The rooms are immaculate. The staff always helpful. The restaurant was an added bonus. Would definitely stay again.
Nice waterfront location & lounge area. A bit dingy & a little shabby. Expensive waterfront room partly obscured by equipment, and staff not helpful w.r.t. finding alternative room. Bar is very loud but nice location & lively.
The location and the lobby guest lounge. The lack of parking forces you to use the valet at $41/day. A hotel of this prestige should offer a continental breakfast and free coffee in the dinning area. I've stayed at many hotels in this price range that do offer it and parking for guests is free. Definitely paying for the location and name.
Fireplaces in every room. Cozy feeling of a lodge and views of the stormy water. Our water view room had a piece of dock equipment (mobile people gangway or something) partially obstructing of our water view.
the Staff were So friendly & helpful..and Everyone was always Smiling! Décor was Just what I love...I call it "Rustic Elegance"...food was Very good. My room on the water was perfect and could have sat by my window on the water for Hours. Great location since I had the choice of walking to many things or take your shuttle. Will come again!! Too bad there isn't an "Upper Deck" or terrace on top where people could sit maybe half indoors/half out, to take in the views.
Great view, big room with lots of space, easy check in and check out. The location is perfect- my boyfriend and I walked everywhere and never even had to take a cab. So much is within walking distance. We requested a single king size bed (my boyfriend and I were staying in the hotel for Valentines day) but Instead received two full beds. Didn't ruin out trip or anything since the beds were still big enough for us both to fit we just didn't use the other bed. Would have been nice to get what we thought we were paying for though!
Great location for good price. Very nice, up to date, clean, and top notch. Lovely bar! Nice restaurant . Ask to borrow an umbrella at front desk! Don't need to bring your own...
I only liked how close t was to my destination Options were given to the type of room I would like. I chose the quiet room option. Promptly at 7am in the morning all 4 days I stayed there they started construction from what sounded like in the adjacent room. When I brought this up to the front desk they acted confused and acting like I was crazy and tried figuring out an explaination for the sounds other than construction. Said they"would send someone up to investigate" I was so peeved about this I went down stairs to complain directly and they informed me that they are indeed doing construction and they're supposed to start at 9am. While I was down there I complained that when I took a shower regardless of the length of time I was in the shower. The water flowed freely into the bathroom and filled it up with water and I had to use 3 out of the 4 towels given to me to soak up the water. The front desk person said they wouldn't immediately send up more towels. And never did follow through with their "solution" for the problem. Lastly. The tv had a high pitch whistle whenever it was on. This increased and decreased with the volume.
The location was perfect. You're walking distance from the space needle and pike place market. The room was clean and the bed was always made when we got back at the end of the day after going around the city. You're only a few blocks from the Westlake light rail station which takes you throughout the city and as far as the airport which is convenient.
I was charged $16 additional parking for coming to the hotel 2 hours before check in. On top of the $30+ I was already paying for parking there.
Terrific location, nice & clean.
Good, clean rooms. Good happy hour in the bar. Helpful staff. Gym is below basic.
No water in vending machines, $6 for bottle water in room
The bed was uncomfortable. The bathroom was very small
Great service; good meal value; good location, nice view. Room keys didnt work sometimes
Love being so close to everything. Went to a concert at the key arena and the taxi rides were really cheap since we were so close. Within walking distance to pikes place and the water. We wanted a bigger balcony. I proposed on the night we stayed there expecting a view of the Space Needle and room on the balcony to do it. The balcony was barely big enough to stand on.
I loved the room service options, and that you can order it 24/4. I also loved the in-house breakfast ordering. The food was delish, the room was clean, great pillows, view, and friendly staff. You might freak out over their expensive parking ($39 a night) But if you're staying for a short visit like we did, it is actually great. They let you keep your car there till 3pm, even though check-out is 11. So we were able to walk to Pike Place, aquarium, and do all that fun stuff without having to move our car and pay for more parking.
There was an old musty smell
historic hotel; restored- excellent job on restoration- well maintained- very friendly & personable staff; in the heart of downtown location n/a
Awesome hotel close to Pikes Place Market. Easy walk to restaurants. Macy's (hotel discount) right across the street. Friendly, helpful staff. Will stay again.
Beautiful well kept property in great city location. Wonderfully friendly and helpful staff. Plus "Oliver's" bar makes the best Martini's in Seattle. Nothing
Location was superb and easy to reach by Light Rail from airport. Hotel is charming and staff friendly and accommodating. It was the hotel of choice as we knew its reputation. Room was small but the price was very good for DT Seattke in summer. No view but we only needed a place to sleep for a few nights.
The vintage quality throughout
Cleanliness Walls are super thin. It was hard trying to fall asleep with all the noise.
Friendly staff, beautifully decorated, very clean, close to everything in downtown Seattle. No
This guest did not leave comments about this hotel.
Room service No cleaning of room, left car on street for 45 min instead of parking in the valet with packages from Christmas shopping in car.
Location. Funky vibe. We were not told we needed restaurant reservations when we checked in. Pretty inflexible restaurant staff. Rooms are small(ish)
Excellent place to stay with fantastic decor!! Can't beat this location and service. The Penny Royal bar inside is a great place to start or end the night. Staff is very willing to point you in the right location, no matter the request. Rooms can be a bit small but if you're truly taking advantage of the this place, you shouldn't be in your room very much.
Everyone was super friendly and the hotel was beautiful
Very fun decor. Staff very friendly. Room was pretty small. Large heating element out the window. Shower pan filled up with water during showering.
great location and friendly staff. The entrance feels a little cramped but they did a great job with limited space
This guest did not leave comments about this hotel.
The hotel had a lot of character. Room was quite large. Staff was exceptional. Limit of one drink during happy hour 'tasting'.
This guest did not leave comments about this hotel.
Very comfortable beds and bedding. Modern look and cool music in the lobby. Loud heater in the room.
Staff was very friendly. Nice towels, linens, bathrobes and a very comfortable bed! Excellent location in downtown. Glad I found Hotel 5! Room doors closed very loudly. Down comforters were too warm.
I didn't like the stuffed toy on the bed.
I enjoyed the central location and the friendly staff.
The staff was amazing. Having never been to the city before, the staff helped me set up transportation to the hotel. I was able to get free pickup to the hotel. Geoff came outside and helped carry in luggage. I arrived early but was still able to check in. Every staff member was kind and friendly. They were also able to make last minute reservations to Sky city for 4. The room was nice, great location, free shuttle service and free bike rentals! Nothing negative to say about this experience. Everyone was so friendly and helpful.
The location was fantastic. The hotel has a fun style. The room was nice and very clean. The bed was comfortable. My neighbor was loud and up very late two of the three nights I was there. The walls seem to be thin. Also the pillows were very hard. Too dense. I should have asked for new ones.
I loved the modern decor and the helpful front desk I wish there had been a mini fridge in the suite we stayed in
Friendly staff. Daily ☕ and cupcakes between 3 and 7. Had a temporary emergency water shutoff during my stay, but it was resolved quickly.
New and very clean. Safe location. Strongly recommended!
Fun, funky and good location. Nice pineapple water! Thin walls, neighbors loud
Free Bikes! Parking is overpriced and so is the breakfast. Additionally, there is no in room fridge.
the room service was very polite and the room was tidied and bed made when i went out
As we were cheecking out 1 front desk jerk tried to ruin our stay, Monday Sept 6th, 6:30am< Michael was a complete jerk to me. We visit Seattle 3-4 times a year (Son in college). Let me know when Michael is gone and we will return. Brad Kellogg.
We were in Seattle for two days and the entire experience but especially the free car service was amazing. They gave us a bottle of wine and chocolates with a card signed by all their staff to congratulate us on our anniversary. Super impressed!!! would stay here again without hesitation! Theres a fitness Center and a hot tub!! Five stars!!
My only complaint is that we paid $90 for the shared parking garage the few days we stayed. For $300+/night, they can afford to validate parking.
This is a great hotel. The staff is wonderful. They even offer a free shuttle via Lincoln Town Car to anywhere within a two mile radius of the hotel. My room was nice. The bathroom had a large sunken tub with wooden privacy panels that opened to rest of room. This was my first stay at the Pan Pacific. I have paid more for lesser quality hotels in Seattle. I will definitely be returning to Pan Pacific. The hotel also has a beautiful spa facilities but I didn't get a chance to indulge as I was only there one day for business.
The room was light, quiet, and comfortable.
Very attentive staff and beautiful physical plant. I was impressed with the simplicty of design in the room and common areas. Initial experience with the bar upon arrival was mediocre. The server was disorganized and slow.
The staff was absolutely the best! And, the accommodations were wonderful. The signage about the entrance was lacking.
The staff went out of their way to be welcoming, friendly and helpful. Rare to see anymore. Everything was perfect
Location, location and location. Some of the staff were uppity and almost seemed like doing you a favour when you asked a question. However, there were a couple who were service oriented....
The decor, simplicity and understated atmosphere. Access from the street
This hotel is very clean and comfortable. The location of this hotel is close to the pike market, bus stop...... Anyway, good location.
Nice hotel. Good restaurant. A little on the pricey side.
Professional, very helpful and friendly staff. Well appointed and elegantly designed room. Great in-house bar and restaurant, with very good food. Excellent room service. The bathroom was on the small side and lacked a fan.
The hotel was very modern and cool. There is a restaurant and lounge adjacent to the hotel lobby. Plus, the location was perfect. We were able to walk to the waterfront, Market, Pioneer Square, and lower Queen Ann, all within 15-20 minutes. Would definitely stay here again.
location tv control hard to use. Defalts to pay channels every time tv is turned on.9/16 aspect set incorrectly resulting in distortion.
The staff was incredibly helpful. The rooms were nice and spacious.
Great location, great staff. Thought it was a bit pricey.
Very good location, close enough to major downtown Seattle attractions, but just far enough out of the thick of traffic to be accessible. The room we had looked more like a college dorm room than a hotel room. To market this hotel on the basis of style or design is a stretch. The room decor is worn and dated, although clean. The bath was small, mid-quality vintage and not updated - there's a reason the bathrooms are not pictured on the website....
Great central location in downtown Seattle. Fabulous staff.
Our room was spacious and well-equipped. The design was modern and attractive. The food in the restaurant was high quality and interesting but perhaps more limited in range than you would ordinarily expect from a hotel catering for international travellers having a strong Greek/North African theme. I think the hotel should seriously consider making wi fi internet access complimentary - its ridiculous to charge ten dollars a day when you can cross the road to Starbucks and get it free when you buy at coffee. I also think they should stop importing mineral water from Scandinavia, which is contrary to their environmental aspirations.
Generous room size, decor, location, good sound insulation very quiet for the city location would have liked breakfast to have been included in the price!
Great location, good service .great decor.Quiet. Music/jazz orientated.Room lay out was very well designed and very comfortable. walk in closet was terrific. Car parking was an issue. No problem with the valet parking , just expensive.
Reasonable price for such a great location Parking spots are a bit limited & very tight fit.
I was able to check in early. They room was clean and bathroom was stocked. The parking for this hotel is horrible!!! They have about 10 stalls up where the hotel is, then about 20 more below. We were NOT told its on a first come, first serve basis and ended up having to pay $20+ to park in the lot next door. I have never had to pay for parking as a guest of a hotel. Very disappointing.
Location location location. This hotel is right next to the space needle and within walking distance to downtown. Breakfast was very good, only had to wait a few minutes for a made to order omelet and the rest of the spread was also very good. Room was very nice and ample seating for several visiting friends on sofa. Rooftop deck was the perfect place to enjoy a few beers right under the space needle at night. Rooftop deck closed at 10, could be later. No other complaints, this hotel is definitely my go-to from now on when I visit Seattle.
Across the street from the Space Needle. Room was well designed, spacious and clean. Staff was very friendly. We love to walk around Seattle and this was a perfect location. Breakfast and WIFI were included. Breakfast was fair to good compared to most hotel breakfasts, however the coffee dispensers we're insufficient to keep up with demand - this was a consistent problem on each of the three days that I stayed.
Fantastic location near Space Needle. I arrived at 11pm to find out that they overbooked. Despite being a loyal Platinum member with Hyatt, they sent me to another, far inferior location several miles away. The only logic they provided was that it was cruise season. I'm never staying here again.
Room was larger than I expected and had a small kitchen area that I used to make myself tea. Free breakfast was pretty solid too. It was a little confusing at first but I love the energy efficiency that results from connecting the keycard to the power system. The air conditioning system created a strong draft over the bed. I had to turn it off to get to sleep. Also the water tasted off in some way and the pillows weren't super comfortable.
Getting a glass of beer at check out was great. Nice staff and great for couples. The rooms can seem a tad small at times. Any more than two people and there is definitely no where to sit. However, I also chalk that aspect up to the intimate vibe of the hotel.
Attentive staff, young, fun, friendly funky Bathrooms v small
Craft beer everyday from 5-6pm for free and as much as you can drink in an hour.
A boutique hotel that's worth every penny. The staff is super friendly and genuine. The rooms are clean and the beds super comfortable. The location is perfect for downtown as shopping and pike place market are all within walking distance. This is my go to hotel from now on... The elevators are super slow so give your self extra time if you're rushing in the morning.
Friendly staff; good location Mini full room is smaller than my expectation; the bathroom and restroom are separated.
Quick walk from the airport light rail, quick walk to the convention center. Clean and nicely appointed room. With the deal I got it was a reasonable value. Room was small. Standard price is way too high.
The beds are really comfortable the room are clean we plan to come back. The bathroom was a little small but it worked
Kudos to the staff who were always very friendly and helpful! The room was very small.
Location was nice. Convenient walk to Market. Terrible service. Everyone on staff seemed new. Valeted car was a waste of time. One person running entire hotel for all guests. When I needed my vehicle I was ultimately in a line until the one assistant for the hotel could help us. Then they had to take an elevator to get the vehicle which was a huge time waster for us. A few times we needed access to our vehicle and it was very inconvenient. Upon arrival we asked for a particular type of shop and the staff told us that corporate said they were not allowed to talk to us about that. They literally did not tell us where to go in town to find what we were looking for. Very strange and uncomfortable.
I just loved everything. Would definitely stay there again. I was supposed to stay two night but they double booked my room so they moved me to another hotel. Though it was handled very nicely, I would have preferred to stay there both nights.
The front staff was awesome and very helpful. The rooms were spacious yet cozy and the beds were so comfy!!
I liked the overall feel and look of the lobby, the staff was nice, so was the location. When we booked a room, it was listed as a 2 person 'microqueen' which I assumed would be a bed somewhere between a full and a queen. It was actually a queen-sized bed in a room that was barely larger than a queen-size bed. It kind of feels like you are in the shipping container of the mattress. If all you want to do is lie on a bed it's cool, but it's quite cramped.
Comfortable bed, Good sized room, microwave in room. Very clean. One lift was out of order and wasn't repaired for 2 days. The management were a bit arrogant in not putting a notice on the disabled lift. There were no apologies to the guests. My credit card had been charged and I wanted to pay cash. I had to hunt for city maps and tour brochures. It would be helpful if they were in an obvious place in the main foyer. It was a little far from the centre of town.
Location, clean rooms, very comfortable beds and pillows
Cheaper parking Not easy walking area, near a major highway. Have to walk a few blocks to get away from highway to get towards downtown. Not a lot of restaurants in the near vacinity. Did not feel like a heat area, too congested in that area
The hotel is well located for the city centre and the space needle and has a nice bar / restaurant attached. The room was large, well equipted, clean and comfortable. The staff were also very helpful and I would recommend staying here.
The hotel is very centrally located. The staff was very knowledgeable and helpful in providing directions to various destinations. Good fitness center. We would definitly stay there again. No coffee available in the lobby and no swimming pool.
The hotel was very comfortable and the rooms were spacious with all the eminities, such as refridgerator and hair dryer. The staff was very helpful and full filled all our needs from printing out walking instructions to getting us cars to take us to places.
Reception staff very helpful and informative Hotel facilities very good for the cost elevators were a bit on the slow side if i am being pickey but other than that everything at the hotel was very good
The Staff were friendly and helpful. No Air conditioning in the lobby or hallways. My request for a room configuration of 2 double beds was ignored. Not sure if this was the hotel or booking.com
Close to peoplease I know. Front desk staff very helpful and professional in person. Sketchy area after dark. We left a cherished item in the room and the staff was not helpful at all.
it was very comfort for us and close to the Space Needle. nothing in particular . It`s a bit far from down town , 15 to 20 minutes walk .
Reasonably close to downtown and the space needle. The restaurant was okay, though breakfast was too expensive. Staff were very professional. Doesn't include free breakfast, even though the Holiday Inn Express that's right behind it does. Bedsheets don't fully cover the queen beds. Free Wi-Fi was so slow as to be worthless (100kB/s).
It is close to seattle center (5 min walk). It is quite far from seattle downtown. You have to take the public transportation. Not that much restaurants in the neigbourhood
It was good location. Employees were chill. Good service overall. Don't charge for parking
Close to a lot of attractions. Price good for Seattle. Breakfast was pretty good. Bed wasn't great. Not the nicest hotel. Basically a place to sleep.
The quality of the TV was excellent! Also, the selection of cable channels were excellent! Extremely disappointed that it was not until I arrived that I found out I would be charged over $16 a night to park my rental car in the lot. I thought I should have been told about this additional charge when I booked the room.
Great location, walk to the Space Needle, Pike's Market, downtown shopping. Bedding was soft and bed was comfy, towels soft as well. All inclusive breakfast had all the basics covered, and was plentiful. Carpets were stained in the hallways, and our room. While clean, our room smelled musty, and there were spots (mold?) behind the headboards and throughout the bathroom. Bathroom could stand a refresh.
Hot breakfast Bathroom amenities Smell of room Overall hotel condition was poor
price bathroom needs some repairs/maitenance
We loved the breakfast, l think it was very complete: waffles, eggs, sausage, cereals, breads, fruit, juices, cheese, yogurt, pastries, etc. They also have complementary coffee and tea 24hr at reception, the rooms are clean, they have a keurig with k cups which is great, small fridge. Location is great. It was a bit outdated, needs renovations, the ceiling noises were horrible, l could hear people walking, not so much for the walls, the windows are also thin, the bathroom has a shower not a tub, wall paper is old and gross, But it was the cheapest and l think it was worth it.
Good location, we got a really good price, comfy bed, very decent breakfast, hotel is old but clean, staff were friendly and helpful #1 thing: we paid for parking both nights but on the second night there were no spots available when we came back. Fortunately it was Saturday night so parking on the street was free overnight and the next day, and they refunded the parking fee. Could use new carpet in the halls, kind of a strange smell, low water pressure in shower, single pane windows get lots of condensation and drip.
The staff was welcoming, informative and just friendly! I enjoyed the free breakfast and thought the rooms were clean and comfortable. Quiet at night and in the heart of everything Seattle. They greeted me and politely verified my status as having a room each time I entered - I felt very safe and confident that anyone I encountered in the hall was another paying guest. (Seattle is known for its homeless population.) The fitness facility also had nice equipment. The TV picture went out regularly, the fixture in the sink was slightly damaged, and the hot water in the shower went ice cold if a neighbor showered or used their bathroom. The room had a refrigerator, but no microwave. I assure you, however, the attentiveness of the staff more than made up for any deficiencies in the facilities!
Very noisy place, poor internet system in lobby Helpful staff and good breakfact
close to space needle, friendly staff, lobby and elevators renovated extra charge for parking, overcrowded breakfast room, always low on coffee, hot tub barely warm in August, floors looks old and dirty
The breakfast was excellent, the beds were very comfortable, and location was great.