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2.0
It was horrible we didn’t end up picking up the car because the refused to give us the car without buying the insurance even though we have full coverage insurance they insisted we pay $50 a day for insurance in addition to the daily rental priceReviewed Feb 12 2025
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6.0
Advantage rental need to clean and maintain their vehicles. The car I rented had bald tires at the wear mark. I had to get a different vehicle and made the change before I left a lot. They try to upsell you on insurance, tire insurance, and windshield insurance no good. Other than that I got a great deal for a rental vehicle. Thank youReviewed Jan 26 2025
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6.0
The whole shuttle situation is crazy. We had no idea that the rental office was right across the street. Had we known, we wouldn't have had to wait around for a shuttle that never picked up. We wouldn't have had to blow $50+ on rideshares to get to the rental office the next morning. We also wouldn't have had to waste 3 hours or more on back and forth phone conversations to fix our issues with miscommunication. The employees were amazing though.Reviewed Jan 24 2025
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2.0
Unable to change drop off time cost us almost $100. We are Not happy at all about that!Reviewed Jan 16 2025
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2.0
Subject: Misleading Charges from Advantage Car Rental I booked an Advantage rental through KAYAK at $18/day, but at pick-up, Advantage coerced me into paying for unnecessary insurance, falsely claiming it was mandatory. This significantly inflated the charges. Upon review, I found out the coverage was optional. Advantage has extremely low reviews on Yelp for similar deceptive practices, and I urge KAYAK to reconsider listing them to protect customers from scams. Please let me know if you can assist in addressing this issue or ensure others don’t face the same.Reviewed Jan 4 2025
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6.0
Charged an unwanted fee for “tire and windshield insurance” even though I have full coverage rental car insurance with my carrier. Car was very dirty.Reviewed Dec 23 2024
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8.0
Very nice employees. Very helpful and trying to do the best they can with what employees they do have. They need to hire more help.Reviewed Dec 17 2024
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2.0
My plane was delayed and when I arrived at Advantage two hours and fifteen minutes late, they said my car was gone because they only hold it for two hours and they would no longer honor my price. They offered me a more expensive car and said that was all they had available. Don’t ever use them.Reviewed Dec 17 2024
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2.0
I never took possession of the car. After waiting for over 40 minutes with just 2 people in front me, the agent wanted to force me to take additional insurance for the tires. It was absurd. So when I asked to show me the policy that clearly shows that there is mandatory requirement for the additional tire insurance, the agent became hostile and offered to cancel my reservation if I did not agree. Worse experience ever for renting a car I went to Alamo and it took me 5 minutes to get my car.Reviewed Dec 17 2024
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2.0
The internet site would not let me put in the correct return date it automatically went 2 extra days and made it a one week rental when I went to pickup the car I advised them that it would be returned 2 days early at that point my rental fees went up $400, I ended up canceling the car, then had to walk over to the rental car area at the airport and start over, I will never use Advantage againReviewed Nov 17 2024
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2.0
Poor experience. Went there and they said since you are international from Canada you need to buy full coverage and have to pay additional $56 of insurance. I said I have my own insurance. They said they don’t care. I have rented from Las Vegas before and this is predatory practice. If you look at Google reviews you will see people even from states have left negative reviews.Reviewed Nov 15 2024
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6.0
Great receptionist in Deserette (sorry about spelling) in Las Vegas. Car was a good value for the money. Windows were dirty outside and filthy inside. Check-in was a breeze.Reviewed Oct 30 2024
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