Guest Reviews
Overall Rating
5.2
Okay
Based on 360 reviews
Cleanliness
5.6
Comfort
5.6
Pickup/Dropoff
4.6
Value for money
5.2
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Ace car rental prices in Las Vegas
| Economy | $27/day | |
| Compact | $27/day | |
| Intermediate | $25/day | |
| Standard | $30/day | |
| Full-size | $31/day | |
| SUV | $32/day |
Pros
"Car was clean and well-maintained."
(in 98 reviews)
"Nice car & quick service"
(in 70 reviews)
"Easy and great price ."
(in 46 reviews)
Cons
"The customer service was poor."
(in 48 reviews)
"They didn't have the car reserved."
(in 23 reviews)
"Took over an hour."
(in 14 reviews)
Recent Reviews
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Find reviews that mention:
customer service
credit card
pick up the car
shuttle from the airport
returned the car
car was clean
friendly staff
car was dirty
rental place
car available
took over an hour
car insurance
great price
drop off the car
great car
car was great
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2.0
Cons: They didn’t have any cars for us. They ran out of cars. They didn’t help us find another car. They said that this is what happens when you use a third party website to book a car. They couldn’t guarantee a timcar if we waited. With a baby and toddler in hand we had to quickly make new arrangements.
review from
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2.0
Pros: Nothing to like
Cons: When we got to the airport, we were told that they didn't have a car for us in spite of our reservation. It appears that reservations booked through third party vendors are given the lowest priority. We canceled the reservation and went elsewhere.
review from
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8.4
Cons: Hard to find at night. Taxi took advantage of locating it.once we got there it was fast and Friendly. My only complaint was difficult to speak to someone direct. When calling from out of town got a quick response. Not so when I called from the airport just to find out at 10:30 how late you were open
review from
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6.0
Pros: helpful as they could be considering the fine print associated with the rental agreement.
Cons: The only real issue was that even though your card is charged doesn't guarantee you a vehicle only that IF a vehicle is available you will get that price. arriving late at night on a holiday weekend meant no vehicles were available when i arrived. I was lucky enough that someone returned a vehicle
review from
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7.6
Cons: Didn't like the 2 shuttle method of pickup and drop off
review from
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2.0
Cons: They should not advertise they are at las airport because they are not. We should not have had to wait an additional 25 min for a shuttle to their facility on a scheduled rental. We should not have to wait another hour to get our car because there is only one counter person.
review from
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10.0
Pros: Friendly staff. Nice car. Convenient shuttle.
Cons: Shuttle could have gone all the way to airport rather than needing to transfer to another shuttle.
review from
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8.0
Cons: Pick up was terrible long wait only one person working.
review from
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8.4
Pros: Mini-van was relatively new. Model was base with few convenience features but overall drove comfortably. The price for the 9 day rental was excellent.
Cons: ACE's site in Las Vegas is 3 miles from the Car Rental Center that services the airport. To get there to start the rental and to return the vehicle was more time consuming than usual. The instructions on how to get to ACE were satisfactory. You have to take 2 shuttle trips each way.
review from
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3.6
Pros: Inexpensive.
Cons: The car lot is not in the main rental car area. You have to take a second shuttle. They say it comes every 10 to 15 minutes. It doesn't. There was only one attendant for check-in. The driver's seat was broken. It wouldn't recline or move forward, which made it uncomfortable to drive.
review from
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5.6
Pros: Less-than-helpful staff watched me struggle with my luggage through two doors before acknowledging me and then trying to sell me something unrelated. This rental pick up isn’t located at the off site airport location, it’s off-off site and requires two separate shuttles and is a major inconvenience.
Cons: More frequent shuttle runs; no one should have to wait 20 minutes under a sign that doesn’t even have this company’s name and wonder whether or not they are in the right place.
review from
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2.4
Pros: Nothing
Cons: They were overbooked and had no car for me . I called next and still had no answer for me , only told me that nothing could be promised to me
review from
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8.4
Cons: Hard to find at night. Taxi took advantage of locating it.once we got there it was fast and Friendly. My only complaint was difficult to speak to someone direct. When calling from out of town got a quick response. Not so when I called from the airport just to find out at 10:30 how late you were open
review from
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7.6
Cons: Didn't like the 2 shuttle method of pickup and drop off
review from
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8.0
Cons: Pick up was terrible long wait only one person working.
review from
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8.4
Pros: Mini-van was relatively new. Model was base with few convenience features but overall drove comfortably. The price for the 9 day rental was excellent.
Cons: ACE's site in Las Vegas is 3 miles from the Car Rental Center that services the airport. To get there to start the rental and to return the vehicle was more time consuming than usual. The instructions on how to get to ACE were satisfactory. You have to take 2 shuttle trips each way.
review from
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2.0
Cons: They didn’t have any cars for us. They ran out of cars. They didn’t help us find another car. They said that this is what happens when you use a third party website to book a car. They couldn’t guarantee a timcar if we waited. With a baby and toddler in hand we had to quickly make new arrangements.
review from
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2.0
Pros: Nothing to like
Cons: When we got to the airport, we were told that they didn't have a car for us in spite of our reservation. It appears that reservations booked through third party vendors are given the lowest priority. We canceled the reservation and went elsewhere.
review from
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6.0
Pros: helpful as they could be considering the fine print associated with the rental agreement.
Cons: The only real issue was that even though your card is charged doesn't guarantee you a vehicle only that IF a vehicle is available you will get that price. arriving late at night on a holiday weekend meant no vehicles were available when i arrived. I was lucky enough that someone returned a vehicle
review from
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2.0
Cons: They should not advertise they are at las airport because they are not. We should not have had to wait an additional 25 min for a shuttle to their facility on a scheduled rental. We should not have to wait another hour to get our car because there is only one counter person.
review from
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3.6
Pros: Inexpensive.
Cons: The car lot is not in the main rental car area. You have to take a second shuttle. They say it comes every 10 to 15 minutes. It doesn't. There was only one attendant for check-in. The driver's seat was broken. It wouldn't recline or move forward, which made it uncomfortable to drive.
review from
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5.6
Pros: Less-than-helpful staff watched me struggle with my luggage through two doors before acknowledging me and then trying to sell me something unrelated. This rental pick up isn’t located at the off site airport location, it’s off-off site and requires two separate shuttles and is a major inconvenience.
Cons: More frequent shuttle runs; no one should have to wait 20 minutes under a sign that doesn’t even have this company’s name and wonder whether or not they are in the right place.
review from
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2.4
Pros: Nothing
Cons: They were overbooked and had no car for me . I called next and still had no answer for me , only told me that nothing could be promised to me
review from
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Where can I find Ace car rentals in Las Vegas?
8801 S Las Vegas Blvd, Ace car rentals
Address
8801 S Las Vegas BlvdPhone
+1 877 247 3362Top Tips For Renting a Car from Ace in Las Vegas
- 25% of our users found rental cars from Ace in Las Vegas for $25 or less
- Book your rental car from Las Vegas in Ace at least 1 day before your trip in order to get a below-average price
- Mini rental cars from Ace in Las Vegas are around 38% cheaper than other car types, on average
FAQs About Renting a Car From Ace in Las Vegas
How much does it cost to rent a car from Ace in Las Vegas?
On average a rental car from Ace in Las Vegas costs $34 per day.
What is the most popular rental car from Ace in Las Vegas?
Intermediate (Toyota Corolla or similar) is the most frequently booked rental car type from Ace in Las Vegas.
How many car rental locations does Ace have in Las Vegas?
Ace has 1 rental location in Las Vegas. Take a look at our Ace rental location map to find the best rental cars near you.
Does Ace have a car rental location at the airport: McCarran Airport (LAS)?
Yes
Does Ace offer shuttle or airport pick-up services from McCarran Airport (LAS)?
Yes