Book Hertz car rentals in Las Vegas

Reviews for Hertz in Las Vegas

Recent reviews

Traveler rating

Excellent

202

Good

91

Okay

100

Mediocre

309

Poor

46

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pick up the carfriendly staff

car was cleangreat experience

car availablecustomer service

rented a carnever rent

wrong locationcredit card

pick up and dropcar was dirty

location was closed

2.0

The day I was supposed to pick up the rental that I had reserved a month in advance, they called a couple hours before my flight to tell me they would be unable to fulfill my reservation because they had no cars at that location. When I called customer service, they had cars at other locations in the same city but were not going to honor the original reservation price. To get the same vehicle was going to be triple the cost of what I originally reserved the car for. I ended up having them go ahead with the return of my reservation fees and went through Costco Travel to find a car to pick up that day. It still ended up being over double what I originally reserved for since it was the day of pickup. Very frustrating situation since I was in the middle of getting ready to head to the airport and costly since I could have found a better deal when I was originally making the reservation.Reviewed Sep 26 2022

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2.0

I arrived at the location where I was to pick up the car and they told me they had no cars. That's all, just no cars. And there was literally nothing they could do about it. I was free to go to a difference Hertz location, but the other location would not be honoring the price and contract that I had made with Hertz. It was going to be much more expensive. They wouldn't even help me get from their car-less location to a location with cars, which was quite a few miles away. They did nothing, did not honor their contract and I will never, under any circumstances rent from Hertz again. I showed up at the out-of-the-way location that my contract indicated, and they completely abandoned me. I had to go back to the airport rental facility and stand in line at a different car rental company to get a car when I needed it. Horrible. . Couldn't have been much worse.Reviewed Sep 26 2022

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10.0

Really nice car and very fast pickup and drop off.Reviewed Sep 25 2022

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2.0

Wrong car, and they had no others. Given a 2 door but there are 3 of us and very long drive. Hiking vacation and given a 2 door sports car. They said it was Kayaks fault.Reviewed Sep 24 2022

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2.0

Waited 1 hour and 20 minutes to get a car I had a reservation for! Ridiculous.Reviewed Sep 23 2022

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2.0

I didn't like how your shuttle service from the airport didn't take me to the correct Hertz building and then left me there with no way to get there except on my own. If there isn't a shuttle service to the correct place you should warn your customers of this before they plan a trip from Michigan and end up stranded in an unfamiliar place.Reviewed Sep 22 2022

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2.0

We had two major problems with the vehicle and Hertz staff were totally unhelpful. 4 days we’d waited for a substitute car with GPS… never happened… the manager at Las Vegas airport actually hung up on me.. Filling complaint with regional manager and putting a hold on payment with my credit card company.Reviewed Sep 22 2022

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2.0

Stay away from this place. I had a confirmed reservation from the same day and after waiting half hour in line they told me they don't honor same day reservations and they don't have any available cars. When I asked them why they confirmed the reservation to begin with they said their "system is broken".Reviewed Sep 21 2022

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2.0

Rental Car Companies and Kayak HAVE to make it clear when you're renting off sight. I rented at Hertz, at the airport and took the bus to the RAC. Waited in line about 30', only to learn that the Hertz rental was at some other locatoin in Vegas. What a waste of time. How would one even get from the airport to rental agency. When it's a major agency and you rent it at the airport, you have to make it very clear. You should really have a switch to exclude off airport rentals.Reviewed Sep 21 2022

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2.0

The Kayak site either displayed incorrect information on the pick up location or wasn't at all clear. When I got to the airport in LAS I found out my pick up was not there but at an offsite location more than 10 miles away with no way to get there. This was not one of them offsite locations that offered a second shuttle. Was a MESS!Reviewed Sep 20 2022

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2.0

They closed early and wouldnt answer their “overnight” phone. Manager was called and number was out of service. Terrible experience. Was stuck in Vegas with no rental carReviewed Sep 20 2022

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6.0

We thought we were getting the rental at the Las Vegas airport. Turns out there is no shuttle and we had to get an Uber to pick up the car 35 minutes away from the airport. That information wasn't clear when we booked the rental.Reviewed Sep 19 2022

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• Has the Hertz rental car policy in Las Vegas changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• How much does it cost to rent a car from Hertz in Las Vegas?

  On average a rental car from Hertz in Las Vegas costs $41 per day.

• How many car rental locations does Hertz have in Las Vegas?

  Hertz has 27 rental locations in Las Vegas. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Harry Reid Intl airport (LAS)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Harry Reid Intl airport (LAS)?

  Yes