Reviews for E-Z Rent-A-Car in Las Vegas
- All reviews 100%
Feb 17 2017
Poor customer service even poorer employee
Pros: I didn't like anything customer service rep was rude, chinstrap beard with big gums and black hair. White guy he was the rudest personified have every had the displeasure to meet. He refused to answer my questions or help me out and he should be fired.he belittled me and made me miss my trip I am thinking about suing
Cons: I did not use the service due to lack of employee training
Feb 5 2017
Pros: car was good
Cons: fox rental cars is a scam. it was very late at night they said they had no cars in my class that i booked on line, then made me upgrade then gave me a car that i first payed for before up grade.. service was poor. they said i had to buy the insurance that i could not drive it without it?.thats BS. then told be that i should buy there gas too .thats BS also. drove off in a dirty car and had to mark off all damages on car..it had 43,000 mi on it. i resolved it after drop off but it took 1 1/2 hours for explaining. over and over and over again...
Dec 11 2016
Pros: It was easy to get to the renal car center and the agent was efficient and friendly. Returning the car was no problem.
Nov 21 2016
Pros: There was no one in line so the process was fast.
Cons: When I reserved the car on line it stated I was renting a midsize car but when I got to the counter I was told I had a very small compact car. I had to pay an extra ten dollars a day($70.00 for one week) to get the car I thought I had already reserved. I could have rented from one of the other companies for less.