Find reviews that mention:
8.0
Cons:The only real problem I had with the car rental was at the parking deck standing in line waiting to receive our vehicle.Reviewed Jul 2 2021
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4.0
Pros:The pick-up staff was friendlyCons:I waited a long time to get the car. The car smelled bad. The staff did not inform me about after-hour dropoff.Reviewed Jun 28 2021
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10.0
Pros:Very easy and quickCons:It was perfect, even on a busy day because of bad weatherReviewed Jun 26 2021
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4.0
Pros:Price only good experience I had.Cons:My reservation was for 2:00 pickup but location closed at 2:00....made no sense. I went to closest open office and they tried to charge me 3 times as much. They did transfer my reservation but still charged me $200 more and only after I called customer service. It was a bad start to a vacation. Check the hours if you make a reservation as their system has bad information.Reviewed Jun 25 2021
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6.0
Pros:Pick up was a pain. We reserved a truck, we got a Camry for 5 people. They didn’t have a truck for usCons:Have a truck for us when we reserve a truck a month in advance.Reviewed Jun 20 2021
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10.0
Pros:Staff is great there!Reviewed Jun 15 2021
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2.0
Cons:Pretty much everything. The car condition, the agents professionalism and courtesy, the safety of the car, the location, the wait time. The car’s front tires had the wear bars showing. We felt very unsafe in this car.Reviewed Jun 14 2021
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6.0
Cons:Location was far off site with no provision made for travel to and from airportReviewed Jun 10 2021
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2.0
Cons:Several days before my rental, the company called to confirm that I still needed the car. I did. However, when I arrived at 2:04 PM for a 2:00 PM rental, they were closed. They never explained that they closed at 2:00 PM when they called to confirm that I still needed the car. Thus, I needlessly took a ride to the location for which I had to pay, then had to scramble to find a car in Las Vegas, for which I paid more. Thankfully, the Enterprise location at McCarran worked with us to get us in a car. They could not have been more helpful.Reviewed Jun 7 2021
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6.0
Pros:Friendly staff, clean, comfortable carCons:I wanted to rent from the airport location, but I actually rented from a satellite location. When I took the shuttle to the rental center I was told that I was at the wrong location. I then had to take a taxi to pick up my car. Enterprise would not let me drop it off at the airport, so I was really stuck at drop off time because I had no way to get to the airport. I'm not sure where the mix up was, but I probably missed something on kayak's website.Reviewed May 30 2021
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10.0
Pros:Madison was very helpful and kind. Appreciated their flexibility, kindness and professionalism very much. By far the best car rental experience I’ve had in yearsReviewed May 29 2021
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2.0
Pros:not muchCons:rental was 1:20 minutes late. dirty and had empty tank. then after rental i was up charged $20. shady business practicesReviewed May 14 2021
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