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2.0
Kayak states fee cancellation, not the case. Stood in line over 1 hour to rent a car and their systems were down along with cars not available. I left the line and Uber Ed to my destinationReviewed Dec 28 2022
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2.0
Pickup was slow as all car keys seem to be thrown in one big drawer, with no organization. I inquired about the delay and was told there are a lot of cars in their compound. My car with filthy inside and out. The bugs on the windshield seem to have been there for weeks. I asked about car cleanliness and was told it was clean yesterday. I said NOT today. I was told it would be 45 minutes before someone could clean it. I took it filthy instead. The windshield washer had no fluid. Drop off was quick and easy.Reviewed Dec 24 2022
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10.0
This is one of the best car rental places I have been to. Professional staff that made the pickup and return easy. Easy to get to this location also. For some reason also cheaper than the other locations.Reviewed Dec 17 2022
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2.0
Had reservation to pick up car at 2am. When I got to window to get it, they said it wouldnt be ready until 5Reviewed Aug 23 2022
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2.0
We booked through Priceline and we were supposed to get a jaguar and it was not available. Then the gentlemen was pushy with the additional products and especially paying for gas up front when we knew we were not going to use all of the gas. He was rude at the Tampa airport. He was not helpful. We literally were only driving from Tampa to Miami due to a flight cancellation and we stopped to use a restroom and our battery died. It was all a terrible experience and we feel we should be compensated for the stress, time and extra aggravation that we were caused. Thanks and have a great!Reviewed Jul 3 2022
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10.0
I had been unable to find cars at the last minute at the airport and this place came through for meReviewed Jun 19 2022
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4.0
Tampa counter was very slow to process the reservation. It wasn't overly busy but their computers just seemed to take a long time to pull up any info.Reviewed May 9 2022
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8.0
I'm an Avis Preferred Member! However, I did NOT get a Preferred vehicle! The driver's seat was filthy dirty. To make thing worse...they gave me a Budget car. I know they are the same company, however, they had HUNDREDS of automobiles. NOT HAPPY Kayak app was Great!Reviewed Apr 28 2022
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2.0
Avis was closed when I arrived to pick up my rental. They didn't contact or notify me. I was left stranded without a car.Reviewed Apr 12 2022
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2.0
FYI: the staff is trying to scam you the moment you walk up. The price you see on Kayak has no bearing on what they’ll try to charge you at the counter. Never using Kayak or Avis again.Reviewed Apr 1 2022
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2.0
Radio didn’t work, screen flashed on and off. Avis was too hard to get ahold of to file complaint. Gave up on phone after 40 minutes of hold 2x’s.Reviewed Mar 20 2022
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2.0
Do not use Kayak. I searched for a car rented at the Tampa Airport. I chose a rental. Turns out that Kayak rerouted my rental reservation to a remote location 25 miles from the airport - and that closed at 3 PM. That was a double problem when the plane was delayed by weather and I arrived in Tampa at close to 5 PM. My $350 reservation ended up costing ma $1000 in order to rent at the airport. You read that right. Same car. Same Avis rental. I will NEVER use Kayak again for anything. Never.Reviewed Mar 19 2022
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