Reviews for Budget in Tampa
- All reviews 100%
Sep 26 2016
Pros: Added money to my bill for being late and other things that were note true.
Cons: No customer service available 24/7.
Sep 19 2016
Cons: The car needed tender loving care for the mechanic
Sep 12 2016
Car was full of fire ants
Cons: When we picked up our rental car we've noticed plenty of fire ants running on the outside of the vehicle. As soon as we opened the door we saw some on the floor and the seats. When we told the rental person, he told us that they are only on the outside. So we took the car due to our time limit. Soon enough, those insects started biting us, and they are also crawled into our luggages. So we took it back right away and we requested another car, or at least a full clean. We were told that there is no other minivan at their location and they are unable to clean the car. Since we didn't have any other option, we took it to the nearest car wash. When they cleaned the car, they told us that there were lots of food underneath the seats and they were covered with thousands of thousands of ants!!!!! We were not only upset about it, but our suitcases were ruined as well as we were covered with ant bites.... When we went back to the rental place to complain, we were told that both of the two people who rented us the car were fired over the weekend due to many complaints, but we were also advised to complain through email. We are very upset with Budget rental, so we aren't planning on renting from them again.
Aug 11 2016
Communicated so No Surprises
Pros: They called as soon as we made our online reservation to tell us they did not have the class of car that we ordered so that we would not be disappointed. When we picked the car up, the class we had rented had been dropped off but not yet cleaned. We were give the option to take it or the lower class. Very good customer service!